Building a Successful Mentoring Program: Orientation and Training

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Orientation and Training …

Orientation and Training

This presentation focuses on the essential elements of a comprehensive orientation plan for mentors, mentees, and parents/guardians. Also, we will explore what should be included in the mentor training process, and the importance of these sessions to the success and duration of a match.

To download the Quality Program Standards and Checklist, please visit: http://www.michigan.gov/mentormichigan/0,1607,7-193--123108--,00.html

The recorded version of this webinar is available at: https://www2.gotomeeting.com/register/721534419

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Transcript

  • 1. Building a Successful Mentoring Program Using the Mentor Michigan Quality Program Standards for Youth Mentoring Orientation & Training
  • 2. Quality Program Standards
    • 1: Definition of Youth Mentoring
    • 2: Recruitment Plan
    • 3: Eligibility Screening
    • 4: Orientation and Training
    • 5: Matching Strategy
    • 6: Match Monitoring Process
    • 7: Mentor Support, Recognition, and Retention
    • 8: Match Closure
    • 9: Program Evaluation
    • 10: Organizational Management
    • 11: Governance
  • 3. Mentor Michigan’s Quality Program Standards
    • Developed by the Providers Council
    • Not meant to certify or accredit mentoring programs
    • Planning and assessment framework to raise the bar for mentoring programs
    • Standards based on research, evidence-based practices, and the national Elements of Effective Practice
  • 4. Self-Assessment Checklist
    • Tool for self-assessment
    • Benchmarks for progress
    • Determine areas of potential improvement and strengths of the organization
    • Quality Program Standards and Checklist are available for download on the Mentor Michigan website
      • www.mentormichigan.org
  • 5. Standard 4: Orientation & Training
    • Standard 4 – Orientation & Training
      • Orientation Plan
        • Mentees
        • Mentors
      • Mentor Training Plan
      • Importance
    • Next Steps
  • 6. POLL
    • My program has an orientation plan for:
          • Mentors
          • Mentees
          • Parent/Guardian
          • All of the Above
  • 7. Standard 4: Orientation & Training
    • The program provides each mentor, mentee, and parent/guardian of mentee orientation with training and support materials.
    • Trained staff or volunteers conduct these sessions, which are held prior to the match.
  • 8. Program Orientation
    • Program overview
    • Program description
    • Eligibility and time commitment
    • Program benefits and rewards.
  • 9. A Mentee Orientation Plan
    • Introduce mentees and their parents/guardians to the concept of mentoring
        • What mentoring is and its benefits
        • The nature of the relationship
    • Age-appropriate program overview
        • Identify program goals
        • Roles and responsibilities
        • Level of commitment expected
  • 10. A Mentee Orientation Plan
    • Program policies and procedures
        • Summary of program
        • Collect paperwork
        • Next steps – the process
    • Address concerns about mentoring
        • Give mentees and their parents or guardians the opportunity to ask questions and express concerns
  • 11. A Mentor Orientation Plan
    • Overview of the mentoring program
      • Program goals
      • Need for mentors
      • Mentee characteristics and criteria for participation
    • Establish expectations
      • Expectation of mentors
      • What mentors can expect from program staff
      • Expectations of mentees
      • Timeline
  • 12. A Mentor Orientation Plan
    • Program policies and procedures
      • Eligibility, screening, and matching process
      • Policies regarding confidentiality, privacy, liability, outside meeting, etc.
      • Administrative forms
    • Realistic view of mentoring and the young people your program serves
      • Mentor expectations
      • Characteristics of youth and challenges they face
  • 13. Questions?
  • 14. Program Training
    • Program policies
    • Roles, responsibilities, and expectations
    • Building a healthy mentoring relationship
    • Information referral and support services
    • Age-appropriate activities
    • Cross-cultural and diversity awareness training
    • Child abuse reporting and recognition
    • Crisis management and problem-solving resources
    • Establishing appropriate boundaries.
    • Confidentiality, risk and liability management
    • Communication skills
    • Explanation of site rules
    • Match closure procedures
  • 15. POLL
    • How much training do you provide mentors?
          • 6 hours or more
          • 4-5 hours
          • 2-3 hours
          • 1-2 hours
          • None/not sure
  • 16. Importance of an Orientation and Training Process
    • Mentor mobilization practices
      • 80% of mentors report they were never training in critical areas
    • Pre-match training
    • Training should answer the WHY, WHAT and HOW questions
    • Coordinator’s role
  • 17. Continued Support
    • Ongoing training sessions
    • Match Support
  • 18. Now What?
    • Quality Program Standards Program Self-Assessment Checklist
    • Elements of Effective Practice Toolkit
      • www.mentoring.org
      • Sample orientation plans for mentors and mentees and mentor training plan
    • Bring this information back to YOUR mentoring program
      • What does your orientation and training plan consist of?
      • Are you following this plan consistently, with every participant in your program?
    • Mentor Michigan Website
      • www.mentormichigan.org
      • Handouts, resources, related websites
      • Webinars on a variety of topics
  • 19. Building a Successful Mentoring Program
    • Definition and Recruitment Plan (recorded)
    • Orientation and Training
    • Matching Strategy and Monitoring Matches
      • March 7 at 2:00 pm
      • March 9 at 9:00 am
    • Mentor Support, Recognition, & Retention and Match Closure
      • April 18 at 2:00 pm
      • April 21 at 2:00 pm
  • 20. Upcoming Opportunities
    • Mentoring: A Promising Intervention for Children of Prisoners
      • March 8 at 10:00 am
      • March 17 at 2:00 pm
    • Men in Mentoring Toolkit
      • March 22 at 3:00 pm
    • Resources for New Mentoring Programs and New Staff
      • February 23 at 2:00 pm
      • April 15 at 10:00 am
      • June 13 at 2:00 pm
  • 21. Questions or Comments?