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Cards Africa 2011 brochure

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The event is attended by experts within the Cards, Mobile & Prepaid cards industry, banking & finance industry, retail, government sector, telecoms industry, utilities as well as card issuers,......

The event is attended by experts within the Cards, Mobile & Prepaid cards industry, banking & finance industry, retail, government sector, telecoms industry, utilities as well as card issuers, manufacturers & vendors.

The event is Africa’s largest Cards conference with opportunity to learn:

• How to have consistency in cross border transactions
• How to accesses untapped potential of the middle class
• How to choose the correct technology
• How to increase your average revenue per unit
• How to find the right mix between open and closed loop systems

The event also offers extensive networking opportunities through speed networking and our online system ‘contact’ which enables you to set up meetings during the course of the event with any of the participants.

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  • 1. Limited offer! Save up to R5370per delegate ticket Cards until 31 December 2010 Prices, packages and booking form Africa on back page Conference: 22 - 25 March 2011 Exhibition: 23 - 24 March 2011 Sandton Convention Centre, Johannesburg, South Africa Hear from Lydia Nvalaye Kourouma Bediako-Asare Head of Card Centre Chief Executive Officer Afric Xpress Get smart Ecobank, Ghana Services Inc, Ghana Carol Realini Ilze Wagenar Chief Executive Head Retail Officer Obopay Inc, Payments and Interbank Payment innovation for banks, retailers andSenegal and Kenya Nedbank, South Africa government The cash free generation is taking Africa by storm! Cards Africa, Prepaid Cards Africa and Mobile Money World Africa are partnering with Africa to usher in a whole new era in payments! page 6>> The prepaid card has made payments easier and faster! Randell Hato Binesh Mangar Learn from those who are making bank with payment innovation in Africa page 5>> Chief Financial Head of Cards Officer The Mauritius Vodafone, Commercial Bank, Is the full potential of mobile money to reach the unbanked Ghana Mauritius being realised? Discover how next generation mobile payment systems are leading to great profits page 8>> Workshop 1 Workshop 2 Demand for advanced payments and Smart technology for smart people:Uchenna Okwodu Nassoro Hamza the evolving regulatory frameworks AND prepaid card functionality Vice-President Head of Global 22 March 2011 >> Details on Page 9 25 March 2011 >> Details on Page 9 e-Business Transaction ServicesBank PHB, Nigeria Citibank, Tanzania Co-located with: Simon Just Fatai BaruwaDirector Consumer Head of Payment Issuing Strategy and Cards ABSA Card, Stanbic, Nigeria http://www.terrapinn.com/2011/cardsza South Africa Platinum Sponsor: Gold Sponsor: Produced by:More highlights Page 3 >>Full programme Page 5 - 8 >> BOOK NOW! online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  • 2. book early and save Cards Africa 2011 5-day Platinum pass Save R5370 if you book Cards Africa The combined desire for faster transactions processing before 31 Dec and the emergence of mobile money and prepaid cards See back page is drastically changing the cards landscape. In addition, card fraud has not abated and new ways of attacking the systems are constantly appearing. With credit, debit and smart cards experiencing I enjoyed tremendous growth in Africa, Cards Africa 2011 provides a platform for you to discuss pertinent issues the event. in this business sector. Extremely Now is the time to gain a host of new skills, interesting to by attending you learn: Cards Africa – unique networking experience know what • How to increase ARU • How to make cross-border transactions easier is going on and non-bankers alike. Non-financial businesses are • How to gain a part of the untapped potential offering financial services and the sector is growing at in the rest of • How to have a full grasp on EMV migration an unprecedented rate globally. Africa and in • How to minimise fraud • How to increase your scope in the face of ageing Why Cards Africa 2011? the world on infrastructure card payments. We have Africa’s most successful money moving • How to ensure revenue streams through mobile stories. These will change the way you do banking, I enjoyed the money retail transactions and payments. Reserve your place now to ensure you don’t miss out on this interactive conference. Africa’s prepaid cards and mobile money learning opportunity! Karen Smith revolution EDC / eFuel Learn how Africa is swiftly taking up the most talked Marketing Manager about payments industry potential: The un-banked! Engen Petroleum Vimbayi Kanyonganise Limited The un-banked population and diaspora has become Conference Manager a major driver in the business models for bankers Terrapinn Limited Who’s attending? Cards • Retail & commercial banks Africa • Retail & commercial banks • Micro-financiers • Telco’s • Entertainment & online gaming • Retail & • Card issuers, • Mobile telecom operators • Government & utilities commercial banks manufacturers • Mobile payment providers & vendors • Transport & hospitality • Reserve /central • Mobile transfer remittance operators banks • Payment systems companies providers • Money transfer operators • Retailers & credit • Mobile payment vendors card issuers • Telco’s • Prepaid card vendors • Foreign exchange • Major billing • Retailers & shopping centres bureaus companies • Government • Micro-financiers2 BOOK NOW! online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  • 3. www.terrapinn.com/2011/cardsza book early and saveConference highlights “Now people will be able to Prepaid Cards Day Payment convergence go to a bank • Identifying the “profit centre” payment systems in Day One Tuesday, 22 March 2011 Africa or other • Bringing your infrastructure up to speed with your financialPrepaid card revolution operations• Identifying prepaid opportunities in the developing • Regional report on EMV migration institution, world Fraud and security obtain a• The evolution of prepaid in today’s market • Global security and fraud trends in the cards payment contactlessInnovation industry• Transport, loyalty, parking and credit card. How to • Fighting fraud – taking the chip off the shoulder chip card and make it work together Technology and innovation carry this in• Multifunction prepaid cards – what’s the business case for them? • IT as the future of cards payments, taking a sneak their wallets preview into tomorrow• Semi-closed loop environments vs. closed loop prepaid cards • Chip technology implementation instead ofBusiness models cash”• Unraveling the potential – prepaid retail vs. corporate Mobile Money Day cards Times• Blended products: Gautrain Day Four Friday, 25 March 2011 June 9, 2010• Prepaid card scheme for the un-banked in Namibia: Namibian case study A brave new mobile world • Turning your mobile money business challenges intoSecurity & regulation opportunities• Securing your business good will through securing • The birth of Obopay in the African market your prepaid cards • Exploring suitable reforms for regulating Africa’s “There is a• Understanding regulation that affects the prepaid mobile money markets need to walk sphere Business models in the shoes • M-commerce – a brave new world or just one more Cards Africa 2011 channel? of people Day Two & Three • Partnering up – profitable relationships for MNOs and banks with differentWednesday, 23 & Thursday, 24 March 2011 • Making green tape out of red tape: Setting up a needs to bring mobile money systemThe cashfree generation first financial• The card revolution and what it means for Africa’s • The remittances market – effectively banking money banking sphere from abroad to the • Afric Xpress- Txt’n’pay, money moving through your• Inter-operability – Africa’s cross-border transactions finger tips previously made easier• The potential of Africa’s un-banked population Infrastructure un-banked.”Business models • Technology evolution. Mobile services and financial services Business Day• Multi functional cards • Cross-border capabilities July 30, 2010• Credit cards as a revenue source again post-recession• Untapped markets - domestic vs. international – card Legislation applications • Addressing AML laws and finding cost-effective protectionCollaborations • Fraud and risk management• Mapping the way forward for retailers in Africa Cards Africa• Co-branding, branding and loyalty – Trust Chemists• Competing with non-traditional financial services, is the only financial institutions Post-conference workshops conferenceCards and payments regulation Demand for advanced payments and the in Africa• Card interoperability- the trends and opportunities evolving regulatory frameworks exploring all• Fee structures, finding balance between merchant, OR customer and bank the different Smart technology for smart people: Prepaid card functionality paymentsNext generation payments• Strategy and analytics in the card business systems that• The emergence of Get Cash ‘one tap’ banking as a Your event contact is Brian Shabangu are taking payments solution +27 (0)11 463 6001 Africa by• Migration of cards to mobile – The future of enquiry.za@terrapinn.com consumer payments in Africa storm online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903 BOOK NOW! 3
  • 4. book early and save Cards Africa 2011 5-day Platinum A-list of industry experts pass Save R5370 Kingsley Ogbonna Catherine Graeme Holmes if you book Head of Card Mogambi Head Consumer Business Head of Card Cards before 31 Dec Bank PHB, Services Nedbank, See back page Nigeria Commercial Bank of Africa, South Africa Kenya “We are Abeyu Mengesha Aderonke Kuye Francis Head of Card General Manager planning Centre e-Business & Card Matseketsa Mobile Money nothing Wegagen Bank, Services Guaranty Executive Ethiopia Trust Bank Plc, Econet Wireless, short of a Nigeria Zimbabwe mobile money revolution in the Bezant Chongo Olusegun Falana Group Head Card Gavin Savala Regional Head of Regional country,” Microfinance Services Card Issuing and Specialist Fin Bank, Acquiring PlaNet Finance, Nigeria BancABC, Vodacom CEO South Africa Southern Africa Pieter Uys Business Day Hoda Shoukry Dr Matthews Chris Reddish July 30, 2010 Chief Executive Mtumbuka Chairman Officer Head of Technical Prepaid Mediterranean Services Forum, UK Smart Cards Malswitch, Company, Malawi “Considering Egypt that something Patrick Gordon Yolande van Wyk Agatha Yowela CEO Smart Services like 17 Group CEO Mobicash, FNB Mobile and Head of Acquiring Cards percent of all South Africa Transact Solutions, Barclays Bank South Africa of Zambia, remittances Zambia from UK last year were going to Mark Taylor Susan Potgieter Karen Jordaan Managing Executive General Manager Regional Director Nigeria, you Terminals Financial Commercial Crime Northern and Office can see the and On-Line Services M-PESA South African Banking Southern Africa Western Union potential.” Vodacom, Risk Information Africa South Africa Centre (SABRIC) Financial Times September 30, Brad Gillis 2010 Chief Executive Officer Regulated Products Cluster BankservAfrica, The Terrapinn difference Cards Africa South Africa Terrapinn events create exciting places to... 2011 is bring- • interact and grow knowledge ing together • meet and make contacts Norman all the leaders Roberts-York • become inspired and re-energised. use your brain Head Payment in payments Solutions from around Transaction Payment Solutions, Africa! London4 BOOK NOW! online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  • 5. www.terrapinn.com/2011/prepaidza book early and save Prepaid Cards Day Tuesday, 22nd of March 201107:30 Registration and refreshments Paul Nzimande, Head of Debit Cards, Ithala Bank, South Africa Kingsley Ogbonna, Head Card Business, PHB Bank, Nigeria08:30 Chairperson’s opening remarks Aderonke Kuye, General Manager e-Business and Card Services, Philip Froom, CEO, Draw Card, South Africa Guaranty Trust Bank, Nigeria 12:15 Case study: Unraveling the potential – successful smart card Prepaid Card Revolution implementations • Overview and history of smart card use in retail and corporate08:45 Keynote address: The evolution of prepaid in today’s market settings • The evolution from pay now, to pay later and pay before • Finding the correct model to suit your resources and target • Prepaid and it’s effects on cash flow market • Exploring available avenues of increased investment into prepaid • Building the best relationship with retail and corporate to create • What the outlook is for prepaid adoption and how it will make a strengthened prepaid card your business make sense Richard Poynder, CEO, Smartex, UK Mutsa Sibanda, Head of Debit and Prepaid Card Issuing and 13:00 Networking luncheon Preposition, ABSA, South Africa 14:00 Case study: Blended products Gautrain09:15 Keynote address: Identifying prepaid opportunities in the • A new era of technology comes to Africa, what this means for developing world the economy • The un-banked market – how can the prepaid card gain market • The card as an access system, payment method and security share? feature, getting the most out of it • Reaching lower-end markets through infrastructure investment • Report on how the card has revolutionised travel in South Africa • Value added services that appeal to the market and tap into • Financing channels and ensuring continued investment undiscovered revenues • Prepaid business models – uncovering Africa’s unique market Errol Braithwaite, Technical Executive, Bombela Concession opportunities CompanyEvolution of prepaid Chris Reddish, Chairman, Prepaid International Forum, UK 14:30 Case study: Prepaid Card Scheme for the un-banked in Namibia Innovation • What challenges do the un-banked face in Namibia • Overview of the prepaid card scheme09:45 Panel session:Mapping the way forward for retailers in Africa • Opportunities and challenges ahead • Staying on the safe side, legal issues around liability for retailers. • Policy response in this regard • Retailers partnering with banking sector to create unique products Albert Matongela, Principal Payment System Analyst Banking • How the retail sector will be incorporating prepaid cards into Supervision, Bank of Namibia their strategic plans 15:00 Afternoon refreshmentsErrol Braithwaite, Technical Executive, Bombela ConcessionCompany, South Africa Security & RegulationNishid Dosa, General Manager Claims, Hollard, South AfricaZaida Africa, Gift Currency Specialist, Old Mutual, South Africa 15:30 Panel session: Securing your business good will through10:30 Morning refreshments securing your prepaid cards • Best practice for security in prepaid cards11:00 Panel session: Multifunction prepaid cards – what’s the • Ways of improving security without compromising on prepaid business case for them? convenience and accessibility • Extending card account life through adding value to the cards, • Security features being implemented to protect users and adding profits to your bottom line issuers of prepaid cards • Understanding which functional partnerships will increase brand Uchenna Okwodu, Group Head eBusiness, Phb Bank, Nigeria strength and profits Mutsa Sibanda, Head of Debit and Prepaid Card Issuing and • Using brand loyalty to increase card uptake and result in greater Preposition, ABSA, South Africa market share Binesh Mangar, Head of Cards, Mauritius Commercial Bank, Vinayak Prasad, Head of Cards, Yes Bank, India Mauritius Peter Sidenius, Director, Prepaid International Forum, UK Fatai Baruwa, Head of Cards and Strategy, Stanbic, Nigeria 16:15 Panel session: Understanding regulation that affects the prepaid sphere11:45 Panel session: Semi-closed loop environments vs. closed loop • The regulatory environment around prepaid cards and how to prepaid cards make it count towards your effectiveness • The business case in having open loop cards, finding revenue • Getting FICA right in prepaid transacting streams in Africa’s low infrastructure market • Finding your footing with the Consumer Protection Bill and • The business case for closed loop cards, providing security and making it work as a business tool convenience in high transaction markets • Access for non-banks into the prepaid payment sector • How both card implications can reach divergent markets, and ensure that all potential profits are being made Kumaran Selvarajalu, Head of Payments Regulation, FirstRand Bank, South Africa Albert Matongela, Principal Payment System Analyst: Banking Supervision, Bank of Namibia, Namibia Book before 31 December to save 20% 17:00 Chairperson’s closing remarks and close of Prepaid Cards Day Fax the registration form to +27 (0)11 463 6903 online www.terrapinn.com/2011/prepaidza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903 BOOK NOW! 5
  • 6. book early and save Cards Africa 2011 Day One Wednesday, 23rd of March 2011 08:30 Chairperson’s opening remarks 12:30 Reducing total cost of ownership by outsourcing your payment processing The Cashfree Generation • Rising costs, how to stay ahead and keep your business ahead • Outsourcing the pros and cons 08:45 Opening keynote address: The card revolution and what it • What to look for in an outsourcing firm means for Africa’s banking sphere Norman Roberts-York, Head Payment Solutions, Transaction • Overview of cards usage and implementation and how it has Payment Solutions, London changed the way we do business 13:15 Networking luncheon • New technology being implemented internationally and how to make it work for you • Infrastructure investment and assuming efficient technology Collaborations waves Alice Zanza, Payments Systems Specialist, World Bank, USA 14:00 Case study: Co-branding, branding and loyalty – Trust Chemists • What can Africa learn from more established markets 09:15 Keynote address: The potential of Africa’s un-banked population? • Customer-driven diversification that yields high profits • How to achieve the highest profits, the business case for • What more for the sector, keeping cards relevant and cutting edge volume over margins Nittin Chittal, Vice President Direct Banking, Axis Bank, India • Increasing market share, market dynamics and understanding 14:30 Panel session: Competing with non-traditional financial the specific market needs services financial institutions • Developmental vs profit orientated business models • Moving away from financial services and systems that are Fatai Baruwa, Head Payment Strategy and Cards, Stanbic, Nigeria becoming obsolete 09:45 Keynote address: Inter-operability – Africa’s cross-border • Finding the right mix in card functionality, swipe vs. withdrawal transactions made easier • Ingenuity for future generations, finding new ways to add value • African banks working towards a common goal to achieve higher Aderonke Kuye, General Manager eBusiness and Card Services, market efficiency Guaranty Trust Bank, Nigeria • Cross-border transactions simplified and made cost-effective Gavin Savala, Regional Head of Cards Southern Africa, BancABC, • Uniformity in technological implementation & consistency i Southern Africa regulation to ensure transactional ease Catherine Mogambi, Head of Cards and Channel Support, Uchenna Okwodu, Group Head eBusiness, PHB Bank, Nigeria Commercial Bank of Africa, Kenya Abeyu Mengesha, Head Card Centre, Wegagen Bank, Ethiopia 10:15 Morning tea and refreshments Patrick Gordon, Group CEO, MobiCash, South Africa Business Models 15:15 Networking & afternoon refreshments 10:45 Case study: The advantages of multi-functional cards in contemporary banking • Understanding customer kinetics, the customer insight that Cards and Payments Regulation influences business plans 16:00 Presentation: Card interoperability trends and opportunities • Blended products, getting the most value and benefit per card • Card payments interoperability and regulation and how to • Cards as an engine for ecomonic independance overcome the challenges facing the continent Gavin Savala, Regional Head of Cards Southern Africa, BancABC • Facts, figures and trends – statistics to explore card payments Southern Africa interoperability activities and stay ahead and competitive 11:15 Panel session: Credit cards as a revenue source again – post • The good, the bad, the ugly – Interoperability: project successes, recession failures and lessons • Finding the credit opportunity post payment following prepaid • Where to from here, new innovations and opportunities - from a and current payment upswing card interoperability perspective • Expanding into new markets and regaining market share through Brad Gillis, CEO Regulated Payments Cluster, BankservAfrica, unique positioning South Africa • Protecting your credit model from risks arising from credit 16:30 Panel session: Fee structures, finding balance between Vinayak Prasad, Head of Cards, Yes Bank, India merchant customer and bank Simon Just, Director Consumer Issuing, ABSA Card, South • Customer needs and how these can be translated into revenue Africa • Bank fee structure that increase market share and profit margins Agatha Yowela, Head of Cards, Barclays Bank, Zambia • Finding mutually beneficial merchant partnerships 12:00 Case study: Untapped markets - domestic vs. international – Wilfred Michoma, Card Portfolio Manager, KCB Group, Kenya card applications Olusegan Falana, Group Head Card Services, Fin Bank, Nigeria • Benchmarking with successful business models in cards & Lydia Bediako-Asare, Head of Card Centre, Ecobank, Ghana payments Alice Zanza, Senior Payment Systems Specialist, Southern Africa • Recognising potential in markets and pioneering within budget World Bank, USA • Untapped markets in Africa and the way forward to reach and Albert Matongela, Principal Payment System Analyst, Namibia conquer them 17:15 Chairperson’s closing remarks and close of Cards Africa day one Hoda Shoukry, CEO, Mediterranean Smart Cards Company, Egypt 17:30 Cocktail Function – Morrocan Theme6 BOOK NOW! online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  • 7. www.terrapinn.com/2011/cardsza book early and save Day Two Thursday, 24th of March 201108:30 Chairperson’s opening remarks 12:00 Panel session: Re-aligning your product offerings to sustain Brad Gillis, Chief Executive Officer Regulated Products Cluster, competitiveness BankservAfrica, South Africa • Regional reports on EMV compliance and its effects • Issues being encountered regionally in terms of investment Next generation payments technology or regulation • The business case for moving away from proprietary cards08:45 Keynote address: Get Cash – The emergence of Get Cash ‘one Agatha Yowela, Head of Cards, Barclays, Zambia tap’ banking as a payments solution Lydia Bediako-Asare, Head of Card Centre, Ecobank, Ghana • Find new solutions to old problems through innovative strategies Abeyu Mengesha, Head Card Centre, Wegagen Bank, Ethiopia • Marketing your brand name with breakthrough products that Kingsley Ogbonna, Head Card Business, Bank PHB, Nigeria increase your customer base 12:45 Networking luncheon • Where to from here, new areas that Get Cash will be implementing its smart technology 14:00 Things that keep you awake at night Simon Just, Director Consumer Issuing, ABSA Card, South Africa You have voted for these topics! Your chosen speakers will now offer you real-time, spontaneous solutions09:15 Keynote address: Strategy and analytics in the African card and commentary on the issues that keep you awake at business night. Bring your questions to this discussion. • Strategy in the cards industry that puts you ahead of the pack • Analytics as a back bone of the cards business: Sharing in the MCB success story Fraud and Security • New ideas that grow your portfolio and give your card business a unique position 14:30 Presentation: Global security and fraud trends in the cards payment industry Binesh Mangar, Head of Cards, Mauritius Commercial Bank, Mauritius • Exploring the dynamics around security and authentication common practice09:45 Morning refreshments and exhibition viewing • Understanding and staying ahead of emerging crime patterns10:15 Keynote address: Migration of cards to mobile – The future of • Best practices for curtailing fraud, through anticipatory skills consumer payments in Africa • Efforts, skills and systems required to combat these trends • A model for examining payments opportunities and a Susan Potgieter, General Manager Commercial Crime Office, perspective on the likely winners and losers SABRIC, South Africa • The “Big 5”, or is it “Big 6”? Game changing innovations in retail 15:00 Panel session: Fighting fraud – taking the chip off the shoulder payments over the past 50 years • Magnetic stripe to chip migration and what it means for security • The drivers of change in the way consumers pay vs. the absolute and fraud management laws of payments • Infrastructure required to support chip use Graeme Holmes, Head Consumer Cards, Nedbank, South Africa • Understanding the implications of liability shift on merchants and banks and the international impact on clientele Payment convergence Wilfred Michoma, Card Portfolio Manager, KCB Group, Kenya Olusegun Falana, Group Head Card Services, Fin bank, Nigeria10:45 Regional Panel Session: Identifying the “profit centre” Agatha Yowela, Head of Cards, Barclays, Zambia payment systems in Africa • Identifying the payment patterns to ensure that your business 15:45 Afternoon refreshments positioning is accurate • Discover which payments are resulting in higher profits and Technology and Innovation more account openings • Map the way forward to strengthen Africa’s overall payment scene 16:15 Case study: IT as the future of cards payments, taking a sneak Paul Nzimande, Head Debit Card, Ithala, South Africa preview into tomorrow Wilfred Michoma, Card Portfolio Manager, KCB Group, Kenya • African infrastructure funding report, discovering avenues for accessing finance Uchenna Okwodu, Group Head eBusiness, PHB Bank, Nigeria • Card payment innovations currently in the pipeline and how they Catherine Mogambi, Head of Cards and Channel Support, will impact the sector Commercial Bank of Africa, Kenya • Innovation today, common place tomorrow, how to stay ahead11:30 Case study: Bringing your infrastructure up to speed with your of tomorrow operations Anne Daffey, Head of Innovation and New Business, ABSA, • Telecommunications report on Africa, where we are moving South Africa towards 16:45 Panel session: Chip Technology implementation • Having the correct resources to implement multi payment • Is chip technology encouraging or inhibiting African card growth systems for business growth • How banks invest in this technology in the face of budget cuts • Staying ahead of competition by staying one step ahead of • What are the pipeline technologies and spin off from chip card technological changes Nassoro Hamza, Vice President and Head of Global Transaction Dr Matthews Mtumbuka, Head of Technical Services, Malswitch, Services, Tanzania Malawi Fatai Baruwa, Head Payment Strategy and Cards, Stanbic, Nigeria Dr Matthews Mtumbuka, Head of Technical Services, Malswitch, Book before 31 December to save 20% Malawi Fax the registration form to +27 (0)11 463 6903 17:00 Chairperson’s closing remarks and close of Cards Africa day two online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903 BOOK NOW! 7
  • 8. book early and save Mobile Money World Africa 2011 Mobile Money Day Friday, 25th of March 2011 08:30 Chairperson’s opening remarks • Mobile as a channel to increase access to financial services • A business model that creates inclusive banking and increases A brave new mobile world your market share • Lessons to be learnt from bank and telco-led models 08:45 Keynote address: Turning your mobile money business Bezant Chongo, Regional Micro Finance Specialist, PlaNet challenges into opportunities Finance, Southern Africa • Find the right business model and profits from ‘lower end’ 13:00 Networking luncheon market transactions • Critical mass is as a necessity to make profits in Africa Infrastructure • Attract and stimulate the correct investment into infrastructure Moses Opeto, National Manager Mobile Money, MTN, Uganda 14:00 Case study: Afric Xpress: Success story 09:15 Keynote address: The birth of Obopay in the African market • Txt’n’pay and success in the Ghanaian market • Obopay in the Senegalese market and future expansion • Business growth from partnering with Vodafone and others • How Obopay is capturing the remittances market in the diaspora • Where we are taking mobile money in the future? • Overcome regulatory issues between and within countries Nvalaye Kourouma, CEO, Afric Xpress, Ghana Carol Realini, CEO, Obopay Senegal, Kenya 14:45 Panel session: Technology evolution: mobile and financial 09:45 Keynote address: The business case for mobile money in services Africa • Investment, upgrading and maintenance of telecoms systems • Understand financial and business factors that will influence • Technologically dependant new markets mobile money • Find the correct product mix for your business to sustain a • Moving towards cross telecom network money transfer and how product launch that will open new markets • Protect enterprise goodwill and telco core business to ensure Paul Stemmet, General Manager, MXIT Lifestyle, South Africa long term success Pious Musabaila, Head of eBusiness Mobile Payments and Randell Hato, Chief Financial Officer, Vodafone, Ghana Transactional Services, Zanaco, Zambia Brian Richardson, MD and CEO, Wizzit, South Africa 10:15 Morning refreshments and networking Francis Matseketsa, Mobile Money Executive, Econet, Zimbabwe Patrick Gordon, Group CEO, MobiCash, South Africa Business Models 10:45 Keynote address: m-Commerce – a brave new world or just 15:15 Networking & afternoon refreshments one more channel • Is the mobile payments channel a disruptive business change? 16:00 Case study: Signposts for mobile money Find answers to business challenges • Highlights from the Mobility 2011 research project • How mobile payments really replace the cash economy • The role of mobile money in driving the mobile internet • Explore mobile payments as a part of mainstream consumer payments infrastructure • Steps taken for the rise in the digital participation curve • Success factors for mobile access to banking infrastructure Arthur Goldstruck, Managing Director, World Wide Worx, South Yolande van Wyk, CEO, Smart Services FNB Mobile and Africa Transact Solutions, South Africa Legislation 11:15 Case study: Partnering up M-Pesa Vodacom South Africa • Value adding partnerships that lead to higher profits 16:15 Presentation: Addressing AML laws and finding cost effective • The success of network use in mobile money protection • The pending need for bank-led transfers, KYC (Know Your • Foreign exchange regulation and its role in the securing of Customer) systems as a security tool mobile money systems Ilze Wagenar, Head Retail Payments and Interbank, Nedbank, • How regulation will change the face of mobile money South Africa • How to get the most out of bank infrastructure 11:35 Case study: Setting up a mobile money system Nassoro Hamza, Vice President, Citi Bank, Tanzania • Understand the legalities in setting up a mobile money system 17:00 Panel session: Fraud and risk management • Launch a financial product in a non financial business • Strong control systems by mobile operators (PIN) to protect both • M-Pesa South Africa as at March 2011 and where to from here customer and service provider Mark Taylor, Managing Executive Terminals Financial and • Debt-managements and incentive cards, using them as a risk On-Line Services M-PESA, Vodacom, South Africa manager 11:55 Presentation: The remittances market – effectively banking • Bank-led models and their advantages, KYC and AML money from abroad identification, how these issues are increasingly becoming • The remittances market and its potential in Africa national security issues • The economic structures necessary for a remittance market Kumaran Selvarajalu, Head of Payments Regulation, First Rand • Customer orientated services, understand the demographical Bank, South Africa needs that bring in revenue Francis Matseketsa, Mobile Money Executive, Econet, Zimbabwe Karen Jordan, Regional Director Northern and Southern Africa, Nvalaye Kourouma, CEO, Afric Xpress Ghana Western Union Lee Albertyn, Managing Executive Digital Channels, ABSA, South Africa 12:25 Case study: Mobile banking – the outreach model – creating virtual banks for the micro market 17:45 Chairperson’s closing remarks and close of conference8 BOOK NOW! online www.terrapinn.com/2011/mobileza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  • 9. www.terrapinn.com/2011/cardsza book early and save Conference Workshops Get the most Workshop 1 – Tuesday 22 March 2011 OR Workshop 2 – Friday 25 March 2011 from yourMobile money payment demands – businesseffects and evolving regulatory frameworks Smart technology for smart people: prepaid card functionality conferenceObjective ObjectiveThe relationship between demand for new payment This session will introduce the use of smart cards andsolutions and the increased focus on regulatory will explain the smart card family of technologies and Fun, high-speeddevelopments applied to mobile payment solutions will generic attributes available and appropriate for likely breaks in thebe explored in this interactive workshop. Participants applications to be supported, special attention and conference day forwill be provided with an in-depth overview of advanced comments will be given to the “Prepaid Card” togethermobile payment developments globally and the with their respective strengths, weaknesses and cost making new contactsregulatory developments and trends that affect the implications. and exchanging details.sector. The workshop will then illustrate how new 08:30 Registration and refreshmentsservices can flourish in this environment, by turningto how players in mobile payments can involve 09:00 Smart card technologiesthemselves in the regulatory framework developments • An analysis of chip types and performance,through engaging in industry bodies. Arrange meetings card types including memory, micro-processor, online before you08:30 Registration and refreshments combi and hybrid cards together with their arrive. Access event performance and usage09:00 Introduction to mobile money resources, such as • Description of the typical operation of each • Main regulatory concepts of financial regulation card type white papers and • Mobile money models presentations, after 10:30 Morning refreshments and networking you’ve left. • Regulatory factors affecting each mobile money model 11:00 Security • Diagnostic approaches: What is the right • A description of security features of different mobile money model in the given regulatory card types, together with an explanation of environment? encryption and decryption routines More than listening,10:30 Morning refreshments and networking 12:30 Networking lunch interact with our11:00 How do we scale the mobile frontier, 13:30 The business and financial case for prepaid panelists leveraging technology and partnership cards for sustainable development and financial • An explanation of the issues relating to the inclusion? development of business and financial cases and plans for smart card-based schemes, and12:30 Networking lunch the identification of the main areas of cost and This is your chance to13:30 m-Banking, m-payment, and electronic revenue shape the conference remittance systems agenda. You select the 15:00 Afternoon refreshments and networking • Systems that are being implemented and their topic and presenters. success stories 15:30 Prepaid card business models So bring along your • Case studies • This session considers the politics and ideas and get ready practicalities of the biggest emerging market to make a name for15:00 Afternoon refreshments and networking sectors- transport etc yourself.15:30 Pro-actively engaging in shaping the • A technical and commercial description of regulatory environment. An in-depth review e-payment systems and products for which of regulatory developments in regions driving prepaid cards can be used the development of mobile money regulation: 17:00 End of workshop A look at the leading countries. • Interacting with regulatory bodies We lessen this • Engaging with industry bodies brochure’s impact on • Consumer rights/protection the environment by • AML, KYC using environmentally17:00 End of workshop friendly paper. Your workshop leader Your workshop leader Craig Kilfoil Peter Sidenius CEO I ExactSwitch SA 5-day Platinum Director | Edgar Dunn & Company, Craig has over a decades expertise in United Kingdom new technologies and payment systems. pass Peter has over 18 years of experience His expertise is built on actual experience Save R5370 in consulting in strategic consulting to a through the deployment of new payment variety of leading industry clients in financial technologies into developing markets with if you book services, with wide geographical experience the view of achieving efficient payments before 31 Dec across the European, North American, and financial service deepening in “banking Middle Eastern, and African markets. the un-banked”, focused largely in Africa. See back page online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903 BOOK NOW! 9
  • 10. book early and save Cards Africa 2011 Only conference and expo in Africa Who should exhibit? incorporating cards & payments, • SIM and chip manufacturers mobile and prepaid • Mobile payment platform providers Banks and financial institutions need to ensure services because EMV is taking a while to be • Mobile banking sustainable performance in customer acquisition implemented solution providers and retention through the use of 21st century • Becoming invisible card, mobile and prepaid technologies. • Secure payment providers Suppliers are now offering solutions to help operators Why Cards Africa 2011? • Mobile payments reach more customers and satisfy more needs. They want to manage risks and implement these solutions. • A chance for all players in the local regional market consultants to meet, network and discuss the key issues Where does your company fit in? • Learn from developed markets and counter-parts What is the risk of your company not being • Develop key policy and ideas to move the industry present at Cards Africa? forward Cards • Direct access to key buyers and sellers within the Africa • Losing market share to your competitors market all under one roof • Not meeting standards and being replaced • Find out how to tailor-make your solutions across Who should exhibit? • Clients forgeting that you offer those specific cards, prepaid and mobile commerce in Africa • Card issuers and manufacturers • Payment systems providers • Smart card software providers • Cards hardware Get acquainted with key industry decision makers (readers /printers / writers / terminals & card testing expo equipment) Cards • Magnetic stripe cards software Africa • Card security Why should you exhibit at the show? for your services in Africa’s payments landscape providers • Grow essential relationships with those wishing For sponsors or exhibitors: to expand their portfolio and upgrade their • Increase your brand recognition at the Cards offerings Africa’s exhibition • Communicate your expertise across the prepaid, • Get face to face interaction with the top buyers mobile and card payments industries. Sponsor or Exhibit Who should exhibit? • Prepaid card About our sponsors Contact Mark Anderson +27 (0)11 516 4038 mark.anderson@terrapinn.co.za manufacturers – hardware Platinum sponsor Gold sponsor • Prepaid card Mediterranean Smart Cards Company An innovative technology company that provides high quality, smart card provides payments solutions to banks, manufacturers – payment processing services to banks retailers and utility companies. Reseller software across Africa. Present in 25 countries with 75 clients across of S1 (Postilion) transaction and switching platform, Ingenico the region, MSCC offers the latest card payment services. and VeriFone POS terminals and Stratus servers. • Loyalty and gift card companies Exhibitors: • Card marketers • Payment networks and processing10 BOOK NOW! online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  • 11. www.terrapinn.com/2011/cardsza book early and save 8 Reasons why you should attend Cards Africa 2011 “The real effect of MobileMoney 1. Explore the potential of Africa’s payments 5. Get ahead using the intelligence gathered is much more landscape by payment industry leaders than revenues. It Hear successful case studies on how Investigate current trends shaping Africa’s helps to reduce payments companies are exploring potential payments landscape and explore the churn [customer beyond debit and credit cards underlying factors driving the sector turnover].” 2. Hear how banks and telcos are successfully 6. Get a sneak peek into the future This is Africa repositioning themselves Learn from those who have gotten it right – (online) Discover innovative strategies and benchmark maximise your profits and minimise the risks July 2010 your company against your competitors of electronic payments 3. Challenge your bottom line and unlock the 7. Be part of extensive networking opportu- potential of your business nities with the best payments specialists It would seem Find out what Africa’s post recession profit Meet all the right people during our networking centres are sessions at the Cards Africa exhibition mobile banking will certainly be 4. Discover the most innovative uses of 8. Learn the best practice for your cards and remembered as prepaid and mobile payments payments portfolio one of the key There’s far more to these exciting methods Learn from the industry leaders and innovators determinants than prepaid utilities and remittances- learn who are taking the African payments sphere how you can diversify your offering by storm that helped spur the economic development of the continent. Imara Africa Securities Team October 2010Sponsors and delegates enjoying plenty of networking opportunities Endorser: Something to say? The venue Talk to us about speaker opportunities Call Mark Endorser of Cards Africa and Prepaid Cards: Anderson +27 (0)11 516 4038 Official Media Partners: Sandton Convention Centre Official Travel Partner South Africa’s largest and most prestigious multi-purpose exhibition and convention centre. Voted best travel The Sandton Convention Centre is strategically company to work for situated in Maude Street, Sandton CBD. in SA! Media partners: Tel +27 11 779 0000 We would like to take www.saconvention.co.za care of all your travel needs. Contact us and you are guaranteed superior service and the best rates. Book before 31 December michelle.govender@ to save 20% flightcentre.co.za Fax the registration form to +27 (0)11 463 6903 +27 (0)11 778 1363 online www.terrapinn.com/2011/cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903 BOOK NOW! 11
  • 12. book early and save Cards Africa 2011 Cards Africa 22 - 25 March 2011 Sandton Convention Centre, Johannesburg, South Africa How to book your ticket Please fax back to Melissa Jogannah on +27 (0)86 714 9220 or contact her on +27 (0)11 516 4060 or email melissa.jogannah@terrapinn.co.za or Online simply register online at https://secure.terrapinn.com/V5/rCalc.aspx?E= www.terrapinn.com/2011/cardsza. You can use our online calculator to tailor your 3645&DS=1919&SalesRep=Jogannah ticket and buy multiple tickets.The calculator automatically selects the most favourable discount for you. Register now If you book and pay online you also get a further discount on each ticket. Package Before 31 Dec 10 Before 11 Feb 11 Before 4 Mar 11 After 4 Mar 11 How many Calculate your ticket Platinum Pass (5 days) R24 150 + VAT R26 835 + VAT R28 175 + VAT R29 520 + VAT Offline *Please indicated below which = R27 531.00 = R30 591.90 = R32 119.50 = R33 652.80 workshop you will be attending (Save R6 121) (Save R3 060) (Save R1 506) You can use our online calculator to tailor your ticket and then print a pdf of your order and fax to Gold Pass (Any 4 days) R20 885 + VAT R23 205 + VAT R24 365+ VAT R25 525 + VAT +27 (0)11 463 6903 or complete this form and fax *Please indicated below which days = R23 808.90 = R26 453.70 = R27 776.10 = R29 098.50 to +27 (0)11 463 6903 or call +27 (0)11 463 6001 you will be attending (Save R5 289) (Save R2 644) (Save R1 322) and we’ll take your booking over the phone Silver Pass (Any 3 days) R16 625 + VAT R18 470 + VAT R19 395 + VAT R20 315 + VAT *Please indicated below which days = R18 952.50 = R21 055.80 = R22 110.30 = R23 159.10 Group bookings you will be attending (Save R4 206) (Save R2 103) (Save R1 048) Standard Pass R11 185+ VAT R12 425 + VAT R13 045 + VAT R13 607 + VAT Why not send your team and save more. 2 Day Cards Africa Conference = R12 750.90 = R14 164.50 = R14 871.30 = R15 512.00 Send 3 delegates and save 10% (Save R2 761) (Save R1 347) (Save R640) Send 6 delegates and save 15% To register a group either go online, All tickets include refreshments, lunch and full conference documentation. The fee does not Total call +27 (0)11 463 6001 or include hotel accommodation. Please photocopy for group bookings. fax this form to +27 (0)11 463 6903 * Prepaid Cards Day (22 March) Cards Africa 2010 (23-24 March) Privacy policy Mobile Money Day (25 March) Workshop 1 (22 March) Workshop 2 (25 March) Terrapinn may contact you about products and services offered by Terrapinn and its group companies, which Your voucher code Terrapinn believes may be of interest to you, or about relevant products and services offered by reputable third parties. Please tick the appropriate box if you do not wish to receive information from or your Your details information to be disclosed to: the Terrapinn group; or reputable third parties. Delegate name .......................................................................................................................................................................................................................... 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Post code ..........................................................................................................Country ............................................................................................................ Invoiced sums are payable in full, except in cases where Terrapinn has been able to mitigate loss Tel .....................................................................................................................Fax ................................................................................................................... 3. Terrapinn will make available course documentation Email.................................................................................................................Dietary requirements Halaal Kosher ........................................... to a delegate who is unable to attend and who has paid 4. Terrapinn reserves the right to alter the programme Authorising manager........................................................................................Authorising manager signature ...................................................................... without notice including the substitution, alteration Job title ............................................................................................................Email ............................................................................................................... or cancellation of speakers and / or topics and / or the alteration of the dates of the event 5. Terrapinn is not responsible for any loss or damage as a result of a substitution, alternation, postponement or Payment details cancellation of an event Payment is due in 14 days. By signing and returning this form you are accepting our terms and conditions. If you reserve your ticket but pay by invoice 6. 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Bank Transfers: Account name: Terrapinn Limited, Bank Name: Nedbank Epsom Downs, Branch code: 152205, Bank Account Number: 1522 069 100 Reference: please quote 401214 and the delegate’s name ABCDEFGHIJKLMNOPQRSTUVWXYZ If you reserve your ticket but pay by invoice or bank transfer, payment must 2820 Designed and produced by Terrapinn. be received in 14 days12 BOOK NOW! online www.terrapinn.com/2011cardsza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903