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Globalisation 100119101548-phpapp01 Globalisation 100119101548-phpapp01 Presentation Transcript

  • INTERNATIONAL BUSINESSPROJECT
    MMS-II (Semi- III)
    PRESENTED TO:
    Dr. AMOL GORE
    DATE- 10/08/2009
  • GROUP MEMBERS
    PRADNYA BHALERAO C-03
    SWAPNIL CHAVAN P-04
    AVINASH KARDE P-14
    SAIDAS NAIK P-23
    SATISH RAJPAL C-30
    ANANDITA SINGH C-34
    PRATIKSHA RANE C-42
    JAYASHREE PRABHU C-43
  • INTRODUCTION ABOUT GLOBALIZATIONBUILDING GLOBAL COMPANIES GLOBAL MANAGERS
  • Globalization
  • WHAT IS GLOBALIZATION?
    The trend toward countries joining together economically,
    Education
    Society
    Politics and
    Viewing themselves not only through their national identity but also as part of the world as a whole.
  • NEED FOR GLOBALIZATION
  • Technology in developing countries.
  • It has benefited women and children’s rights.
    EXAMPLE:
    Uganda has the world's youngest population, according to a 2008 World Bank report.
    It also has the highest youth (ages 15-24)
    unemployment rate: 83 percent.
    Uganda Rural Development Programme / World Bank
  • It raises life expectancy.
  • It is reducing poverty worldwide.
  • It promotes world peace.
  • IMPACT OF GLOBALIZATION
    COMMUNICATION
    TRANSPORTATION
    TRADE
    LIBERALISATION
  • IMPORTANCE AND NEED
    Global Marketing / Advertising
    Outsourcing
  • PROS
    Pros Of Globalization
    With globalization, there is a global market for companies to trade their products & a wider range of options for people, to choose from among the products of different nations.  
    Developing countries benefit a lot from globalization, as there is a sound flow of money and thus, a decrease in the currency difference.
    To meet the increasing demands that follow globalization, there is an increase in the production sector. This gives loads of options to the manufacturers as well.
    Competition keeps prices relatively low, and as a result, inflation is less likely to occur.
  • ……CONTD
    The focus is diverted and segregated among all the nations. No country remains the single power head; instead there are compartmentalized power sectors. The decisions at higher levels are meant for the people at large.  
    Communication among the countries is on the rise, which allows for better understanding and broader vision.
    As communication increases amongst two countries, there is interchange of cultures as well. We get to know more about the other's cultural preferences.
    As we feed to each other's financial needs, the ecological imbalance is also met . Governments of countries show concern about each other.
  • CONS
    Globalization is causing Europeans to lose their jobs as work is being outsourced to the Asian countries. The cost of labor in the Asian countries is low as compared to other countries.
    The high rate of profit for the companies, in Asia, has resulted in a pressure on the employed Europeans, who are always under the threat of the business being outsourced.
    Companies are opening their counterparts in other countries. This results in transferring the quality of their product to other countries, thereby increasing the chances of depreciation in terms of quality.
  • ……CONTD
    There are experts who believe that globalization is the cause for the invasion of communicable diseases and social degeneration in countries.
    The threat that the corporate would rule the world is on high, as there is a lot of money invested by them.
    It is often argued that poor countries are exploited by the richer countries where the work force is taken advantage of and low wages are implemented.
  • ADVANTAGES & DISADVANTAGES OF
    GLOBALIZATION
  • CHALLENGES
    Productivity: Productivity is improved by producing in countries where production is most efficient. However, this often means workers in one country lose jobs as their work moves to more efficient locations.
    Consumers: Consumers benefit from a wider array of competitively priced goods. However, they have less control over supplies coming from abroad than over goods produced domestically.
    Employment: Employment may increase as economic growth and specialization take hold. However, domestic employment fluctuates according to foreign conditions (such as economic crises elsewhere that reduce demand for employment domestically).
    The Environment: As global consumption increases due to globalization, more natural resources deplete. Differing environmental standards across countries create opportunities for businesses to exploit resources in countries with the least amount of environmental protection regulation.
  • Monetary and Fiscal Conditions: As money moves more freely, it is better able to seek out the best investment opportunities on a global scale. However, governments have less control over the inflow and outflow of funds. Furthermore, capital seems to be flowing more freely to countries with lower tax rates and less regulatory restrictions, putting additional pressures on national fiscal and monetary policies.
    Sovereignty: Globalization may undermine national sovereignty in two ways: First, contact with other countries creates more cultural borrowing and may dilute a country's cultural uniqueness. Second, countries are concerned that important decisions may be made abroad by foreign owners of domestically located firms.
  • IMPACT
    India’s growth rate in the 1970’s was very low at 3% and GDP growth in countries like Brazil, Indonesia, Korea, and Mexico was more than twice that of India.
    Though India’s average annual growth rate almost doubled in the eighties to 5.9%, it was still lower than the growth rate in China, Korea and Indonesia. The pick up in GDP growth has helped improve India’s global position.
    India’s position in the global economy has improved from the 8th position in 1991 to 4th place in 2001; when GDP is calculated on a purchasing power parity basis.
  • During 1991-92 the first year of Rao’s reforms program, The Indian economy grew by 0.9%only.
    However the GDP growth accelerated to 5.3 % in 1992-93, and 6.2% 1993- 94.
    A growth rate of above 8% was an achievement by the Indian economy during the year 2003-04.
    India is ranked 18th among the world’s leading exporters of services with a share of 1.3% in world exports
    India’s GDP growth rate can be seen from the following graph since independence
  • INDIA’s GDP Growth Rate
  • Building Global companies
    PESTLE Analysis
  • Political factors
    • Stability of the government
    • Type of government
    - Democratic
    - Theocracy (religious)
    - monarchy ( kingdom)
    • Control structure
    Canada, USA ( decentralized province)
    Japan, France( centralized)
    • Govt take over of asset(with or without permission)
    • Operational restriction
    • Remittance/ Repatriation restrictions
    • Government policies
    • Opposition parties, pressure groups, external linkages
  • Economic factors
    • Economic system ( open / mixed)
    • Economic development
    • Standard of living( per capita income)
    • Sectorial share in GDP
    • Foreign Exchange reserves
    • Economic indicators( inflation rate, BOP)
  • Socio cultural factors
    values
    Behavioral attributes
    Socio cultural environment
    attitudes
    Demographic factors
    Age , sex distribution
    Geographic spread
    Population growth
  • Technological factors
    Differentiation strategy
    Competitive advantage
  • Legal factors
    • Home country laws
    • Host country laws
    • International laws
    UN resolutions, Patents & Trademark protection & piracy laws, GATT, codes of conduct
  • Entry strategy for global companies
    • Exporting ( Direct or Indirect)
    • Licensing
    • Franchising
    • Contract manufacturing/ International subcontracting
    • Strategic Alliance
    • Joint ventures
    • Wholly owned subsidiary
    • Mergers & Acquisition
  • TOYOTA
    Kiichiro Toyoda, founder of TMC, 1929
    From starting, eye on global competition
    Use of cultural practices in business
    Taiichi ohno , founder of TPS
    Customer 1st, dealer 2nd, manufacturer 3rd…
  • Elimination of 3 M’s
    MURI
    ( Overburdening)
    MUDA
    (Waste)
    MURA
    (unevenness)
  • Higher Levels of Inventory Hides Problems
    JIT
    Bad
    Design
    Poor
    Quality
    Lengthy
    Setups
    Machine
    Breakdown
    Unreliable
    Supplier
    Inefficient
    Layout
  • Lower Levels Of Inventory To Expose Problems
    Bad
    Design
    Poor
    Quality
    Lengthy
    Setups
    Machine
    Breakdown
    Unreliable
    Supplier
    Inefficient
    Layout
  • “5 Why” investigation process
    WHY?
    WHY?
    WHY?
    WHY?
    WHY?
  • 5 S’s
    SEIRI
    Clear out rarely used items by red tagging
    SHITSUKE
    Use regular management audit to stay discipline
    SEITON
    Organize & label a place for everything
    SEISO
    Clean it
    SEIKETSU
    Create rules to sustain the first 3 S’s
  • 4 principle categories
    Problem solving
    “Kaizen”
    People & Partners
    Respect, Challenge & Grow
    Process
    ( eliminate waste)
    Philosophy
    (Long term thinking)
  • Toyota’s Global Marketing
    • Product research :
    - 2 time visit to ford plant
    - Design requirements “Genchi genbutsu “( go look, go see)
    - Customized product ( Toyota sienna for North America)
    • Place or Distribution research :
    - Trust in minds of supplier
    ( Be slow in choosing a person and much slower in loosing that person)
    - Few but Big supplier(JIT)
    - Cross Docking
  • Toyota’s Global HR functions
    3 stage process of selection
    - Written application process
    - Attending Job fair
    - 3 one hr. interviews
  • Motivational strategies
    Internal motivation theories
    External motivation theories ( splashy reward system)
  • Myth Vs Reality of TPS
  • Crisis handling
    1977
    1948
  • McDonalds Corporation
    Emblem of Globalization
    World’s Largest Chain of Fast Food Restaurants
    Serves Nearly 47 million Customers Daily
    119 Countries & Territories
    31,000 Restaurants & 1.5 m Employees
    Hamburgers, Cheeseburgers, Chicken Products, French Fries, Breakfast items, Soft drinks, Milkshakes & Desserts
  • Types of Restaurant
    Drive-Thru, Auto-Mac, Pay and Drive, or McDrive
    Solid Gold McDonald's
    McCafé
    McExpress
    McStop
  • First Mcdonalds Restaurant
    On May 15th 1940, San Bernardino, California.
    Menu of 25 Items (mostly Barbeque)
    20 Employees
    Popular and highly profitable teen hangout
  • 1948: Innovative ‘Speedee Service System’
    Only Hamburgers, Milkshakes & French fries
    Introduced ‘Speedee’ as their mascot
  • 1953: Franchised restaurant in Arizona & Michigan
    1954: Mr Ray Kroc proposed to Franchise Mcdonalds outside Arizona & Michigan
    1955: ‘Mcdonalds Systems Inc’ Legal Structure of planned franchises
    1958: 100 millionth Hamburger
    1959: 100th Mcdonalds Restaurant & Billboard Advertising
    1960: Renamed as Mcdonalds Corporation
    1963: 500th Mcdonalds Restaurant, Introduced ‘Ronald’ as their new Mascot
    1967: First restaurant outside US
  • 1970-1980
  • 1981-1990
  • 1991-1995
  • 1996-2008
  • Business Model
    Earns Revenue as an Investor in Properties
    Only 15% of the restaurants are operated by the company itself
    UK Business model is different
    One out of eight workers in the U.S. has been Employed with Mcdonalds
  • Break-up of Outlets (2008)
  • Controversies
    Often a Target of Criticism for its Menu
    The McLibel Trial, also known as McDonald's Restaurants v Morris & Steel
    In 2001, Eric Schlosser's book Fast Food Nation included criticism of the business practices of McDonald's
    In 2002, misrepresention of French fries as vegetarian
    Morgan Spurlock's 2004 documentary film Super Size Me
    Soya supplied by agricultural giant Cargill
  • PEPSICO
  • Product Range
  • Financial Highlights
  • Global Centers
  • History
    PepsiCo is a world leader in convenient snacks, foods and beverages.
    Revenues of more than $39 billion .
    Over 185,000 employees.
    PepsiCo entered India in 1989.
  • PEPSI
  • Brand Ambassador
  • X - Global Ambassador
  • Market share of Soft drinks
  • Global Marketing Strategies :
    • Slim Cans to build personal connections.
  • Pepsi New Logo
  • PEPSI vs COKE …Never ending war
  • PEPSI PESTICIDE CASE – (Ethical?)
  • News Release
    PepsiCo Reaches Merger Agreements with Pepsi Bottling Group and PepsiAmericas.(4th Aug 2009)
    - Fully-Integrated System
    - Strategically Transform North American Beverage Business
  • GLOBAL MANAGERS
  • Manager’s global vision is shaped by several factors
    Global mindset
    "Think Local Act Global".
    Adaptation to local conditions
  • External forces which drive global mindset
    Leadership View of the world
    Administrative Heritage
    Organizational Structure
    Industry forces
  • Global Manager’s thought process
    Multicultural approach to reflect global operations
    Shift of focus on "soft tools" - Vision, process and people to achieve objectives
    Collaboration with a network of vendors, partners & customers
    Recruitment from global talent pool - to get best set of people
    Global transfer of human resources - global learning/training process
    Creating a learning Organization
    Focus on big picture - respond rapidly to global business environment changes.
  • Roles of a Global Manager
    Select & Implement Foreign Market Entry
    Select Countries, Mode of Entry etc
    Perform Local Marketing Abroad
    Promote Products and Services
    Conduct Market Research
    Manage Advertising Campaign
    Manage Global Operations
  • Skills of Global Manager
  • Culture & Managerial Skills
    Successful mangers tend to be good at acceptable behaviors and avoid unacceptable behaviors
    Lessens from past managerial experience in other countries has little value in other cultures.
    Success & Failures in the past will be repeated elsewhere, before learning the local implications
  • Managerial Styles
    Cultures tend to generate different managerial styles. Management styles is heavily influenced by home country culture.
    Japan High Context culture influences mangers to read body language while in US, a low context culture tends to ignore body language
    Managers are usually inadequately trained to handle different cultures.
    Time, Money pressure compromise training.
  • Cultural Dilemmas
    Managers face cultural dilemmas due to differences in cultures
    Universalism Vs Particularism : Doing the right thing or doing things right?
    Individualism Vs Collectivism in decision making
    Neutral Vs Emotional
    Specific Vs General : Is it just business or the whole person, individual or the entire firm
    Attitudes towards Time
    Attitudes towards Environment
  • “Jack" Welch, Jr.
  • Born November 19, 1935 is the former Chairmen and CEO of General Electrics between 1981 and 2001.
    Graduating in 1957 with a Bachelor of science degree in chemical engineering.
    Welch went on to receive his M.S and Ph.D at the University of Llinois at Urbana -Champaign in 1960.
  • Welch joined General Electric in 1960. He worked as a junior engineer in Pittsfield, Massachusetts, at a salary of $10,500 annually.
    Welch was named a vice president of GE in 1972.
    He moved up the ranks to become senior vice president in 1977 and vice chairman in 1979.
    Welch became GE's youngest chairman and CEO in 1981
  • Welch strategies
    Welch worked to eradicate inefficiency by trimming inventories and dismantling the bureaucracy that had almost led him to leave GE in the past.
    Each year, Welch would fire the bottom 10% of his managers.
    He would reward those in the top 20% with bonuses and stock options.
    He is also known for destroying the nine-layer management hierarchy and bringing a sense of informality to the company.
  • Delegating far greater authority to empowered employees.
    Welch adopted Motorola's Six Sigma quality program in late 1995.
    Welch launched the effort in late 1995 with 200 projects and intensive training programs
  • INDIAN MANAGERS
  • The steel tycoon, Lakshmi Mittal
  • Achievement: World's largest steel maker, he is among the world's richest person and richest person in the UK with personal wealth of US$19.3 billion
  • The steel tycoon, Lakshmi Mittal
    Founder of Mittal Steel
    Chairman and CEO of ArcelorMittal.
    Member of the Foreign Investment Council in Kazakhstan, International Investment Council in South Africa.
    Member of the World Economic Forum’s International Business Council.
  • Introduction
    Born: June 15, 1950.
    Commerce graduate from St. Xaviers in Kolkata.
    He split from his father and two younger brothers in 1994 and took the international arm.
    Lakshmi Mittal is married with two children Aditya Mittal and Vanisha Mittal.
  • Success Story
    Began his career working in the family's steelmaking business in India.
    In 1976, Mittal founded Mittal Steel Company
    1989: Acquisition of Iron & Steel Company of Trinidad & Tobago.
    In 1994, he set out to establish its international division – buying of a run-down plant in Indonesia.
    Purchased of International Steel Group for $4.5 billion .
  • Success Story contd….
    2003: He acquired the Kensington mansion, said to be the world's most expensive home, from Formula One racing's Bernie Ecclestone for £70 million ($128 million).
    2005: Investment of $9 billion in Jharkhand, India announced.
    2006: Merger between Mittal Steel and Arcelor.
    2006: Investment for 12 million tonnes capacity steel plant announced in Orissa, India.
  • Success Story contd….
    Today, Mittal Steel is global steel producer in the world with operations on 14 countries, spanning 4 continents.
    Mittal holds steel assets in South Africa, Poland, Indonesia, and Kazakhstan, Romania, Bosnia Herzegovina, Ukraine and other nations.
  • Mittal merger Arcelor
    One of the most controversial business deals ever- the acquisition of Arcelor Steel by Mittal Steel led to the creation of Arcelor-Mittal, the largest steel maker in the world.
    • Mittal Steel Company N.V. was formed by the merger of
    LNM holdings & ISPAT International
    International Steel Group Inc.
    • CEO Lakshmi Mittal’s family owned 88% of the company and its headquarter was in Rotterdam, Netherlands .
    • The company was the world’s largest steel producer by volume and also the largest in turnover and is now a part of ArcelorMittal.
    • Steel, Flat Steel products, Coated Steel, Tubes and Pipes.
    L.N. Mittal
    • Arcelor was created through the merger of
    Arbed (Luxembourg)
    Aceralia (Spain)
    Usinor (France)
    • Merger was launched on 19 February 2001.
    • Choice of Arcelor name was anounced on 12 December 2001.
    • It was a major player in all its main markets: automotive, construction, metal processing, etc.
    • Guy Dolle was the CEO of Arcelor and its headquarter was in Luxembourg city.
    Guy Dolle
  • The big deal
    • In January 2006, Mittal Steel launched a $22.7 billion offer to Arcelor’s shareholders.
    • The deal was split between Mittal Shares (75 percent) and cash (25 percent) .
    • Under the offer, Arcelor shareholders would have received 4 Mittal Steel shares and 35 euros for every 5 Arcelor shares they held .
  • End result- the final deal
    • On 25th June, 2006 the deal finally clinched when the shareholders of Arcelor agreed to Mittal Steel’s offer.
    • Mittal had to considerably sweeten the initial offer-by raising its valuation of Arcelor to $32.9 billion.
    • The Mittal family holds 43 percent of the combined group.
    • The combined company holds 10 percent of the global market for steel.
  • Criticism and allegations
    Slave-labour allegations.
    Controversial self-bonus.
    Environmental damage.
  • Awards & Recognition
    Laxmi Mittal has achieved several awards and accolades for his contribution to the steel manufacturing industry :
    • 'Steelmaker of the Year' in the year 1996 by New Steel in the USA .
    • 'European Businessman of the Year 2004' by Fortune magazine.
    • 'Willy Korf Steel Vision Award' in the year 1998.
    • 'Business Person of 2006' by the Sunday Times.
    • 'International Newsmaker of the Year 2006' by Time Magazine.
    • 'Person of the Year 2006' by the Financial Times.
    • ‘Padma Vibhushan Award’ in 2008.
  • Strengths of Indian Managers
    Analytical skills.
    Resilience.
    Adaptability to unknown terrain.
    Good interpersonal skills.
    Trustworthy.
    Can work in complex and diverse scenarios.
    Willingness to learn.
    Job knowledge.
  • Areas of Improvement
    Open-mindedness, ability to build juniors.
    Vision, values, strategic thinking, decision making skills, risk taking.
    Learning orientation, self renewal efforts, cross cultural sensitivity.
  • Which industries are looking for Indian Managers?
    Information Technology
    Consulting
    Investment Banking
  • What do they command in the global market?
    30% of IIM A students (2007 batch) accepted offers from abroad.
    Packages were as high as $225,000 to $300,000 per annum.
    Average entry-level salary stood at $115,300
  • RATAN
    TATA
  • At home in the world
    Anchored in India and committed to its traditional values of leadership with trust, the Tata group is spreading its footprint globally through excellence and innovation.
  • Introduction
    Born on December 28, 1937.
    Graduated with a degree in Architecture and Structural Engineering from Cornell University.
    Also completed advanced management programme at Harvard Business School.
    Appointed the Director-in-Charge of The National Radio & Electronics Company Limited (Nelco) in 1971.
    Became the Chairman of Tata Industries in 1981.
    Took over as Tata Group Chairman in 1991.
  • TQMS
    TSMG
    Tata Industries
    TAL Automation
    NELCO
    Tata Tele Services
    Titan
    Tata Share Registry
    Tata Fin AMEX
    Tata Home Finance
    Tata Technologies
    Tata Refractories
    TAYO Rolls
    Tata Coffee
    Telcon
    Tata Services
    Tata SSL
    TRF
    Trent
    TACO
    Tata Chemicals
    Tata Power
    Tata international
    Tata Steel
    Tata Tea
    Tata Motors
    Tata Consultancy Services
    Rallis
    Indian Hotels
    Tata Finance
    Tata InfoTech
    Voltas
    Tata Interactive Systems
    Tata Auto plastics
    Tata Johnson Controls
    Tata Interactive Systems
    TCE Consulting Engrs.
    Tata Investment Corpn
    TECS
    TFS
  • Very dignified.
    Ethical.
    Dependable.
    Believes in keeping promises.
    Loyal and believes in relationships.
    Questioning the unquestionable.
    Risk taker not a speculator.
    Exemplary leadership qualities and a tremendous motivator.
    Personality
  • Managerialroles
    Figure head.
    Entrepreneur.
    Resource allocator role.
    Disturbance handler.
  • Ratan Tata - Going Global
    1998: Tata Motors came up with Tata Indica, the first truly Indian car.
    2000: Tata Tea acquired the Tetley group of the UK for pounds 271 million ($435 million) - the biggest acquisition in the history of Indian Companies.
    2003: Stepped down from executive position.
    Bought the truck unit of South Korea‘s Daewoo Motors.
    A stake in one of Indonesia's biggest coal mines, and steel mills in Singapore, Thailand, and Vietnam
  • Ratan Tata - Going Global
    2004: Takeover of Tony hotels including New York's Pierre, the Ritz-Carlton in Boston, and San Francisco's Camden Place.
    Purchase of Tyco International's undersea telecom cables.
    2007: Tata Sons successfully acquired Corus Group for an estimated £6.7 billion.
    “A defining moment for Tata Steel” – Tata said
  • The man and his dream machine
    Year 2008:
    “A promise is a promise”
    A mini 4-seater priced, as
    promised five years ago, at
    Rs 1,00,000 (dealer price)
  • March 2008:
    Tata Motors under Ratan Tata bought over Jaguar & Land Rover from Ford Motor Company. The icons of British Luxury, Jaguar and Land Rover were acquired for £1.15 billion ($2.3 billion).
  • Future prospects
    Priority markets: Tata group is focusing on a clutch of priority countries, which are expected to be of strategic importance in the years ahead.
    The regions are North America, UK, China, the Netherlands, Germany, South Africa, members of the Gulf Cooperation Council, Brazil, Vietnam, Thailand and Sri Lanka.
  • Vision
    One hundred years from now, I expect the Tatas to be much bigger than it is now. More importantly, I hope the Group comes to be regarded as being the best in India.. best in the manner in which we operate, best in the products we deliver, and best in our value systems and ethics. Having said that, I hope that a hundred years from now we will spread our wings far beyond India.”
  • CONCLUSION
  • Globalisation
    Definition:
    An economic phenomenon.
    A social phenomenon.
    A cultural phenomenon.
    The movement towards the expansion of economic and social ties between countries through the spread of corporate institutions and the capitalist philosophy that leads to the shrinking of the world in economic terms.
  • Globalisation
    Globalisation could involve all these things!
  • Issues
    Accountability of Global businesses.
    Increased gap between rich and poor fuels potential terrorist reaction.
    Ethical responsibility of business.
    Efforts to remove trade barriers.
    There are plenty of people who believe that globalisation is a negative development, protests at the G8 summits, pollution, poverty and concern over GM crops are just some of the issues.
  • Corporate Social Responsibility
    The integrity with which a company governs itself, fulfils its mission, lives by its values, engages with its stakeholders, measures its impact and reports on its activities.
    Includes Non polluting environment.
    Demand from civil society, consumers, governments, and others for corporations to conduct sustainable business.
    Being ethical while running their daily operations.
  • BIBLIOGRAPHY AND WEBLIOGRAPHY
    International Business – By V.K. Bhalla & S.Shiva Ramu.
    www.tata.com
    www.mittalsteel.com
    www.arcelormittal.com
    www.ge.com