It is odd in some ways to be comparing Amazon and
To most people, Amazon is a retailer selling products to
consumers and eBay is an auction house where
consumers congregate to sell to one another.
However, a keen analysis reveals that these two
companies are direct competitors.
It is now well known that Amazon considers eBay to be
its biggest competitor.
Type Public Public
Traded as NASDAQ: AMZN, NASDQ-
NASDAQ: EBAY NASDAQ-100
S&P 500 Component
Founded 1994 Launched 1995 1995
Area Served Worldwide Worldwide
Founder(s) Jeff Bezos Pierre Omidyar
Industry Internet, online retailing Internet, Online retailing
Available in English, French, German, Spanish,
Italian, Japanese, Chinese
Revenue US$ 48.07 billion (2011) US$ 11.651 billion (2011)
Employees 69,100 (2012) 27,770 (2011)
Slogan(s) "World's Online Marketplace."
"Connecting buyers and sellers
"What ever it is, you can get it on
"Buy it, sell it, love it"
"Buy it New, Buy it Now"
"When it's on your mind, it's on
Website Amazon.com (original US site) eBay.com
What is most striking to us in the infographic ahead is not just
the sheer size of the site and its revenues and reach, but how
valuable each unique visitor is compared to eBay.
Amazon users spend nearly five times per user than eBay.
Infographic with nine key points about Amazon.com which is
helpful for small businesses to know, as the site continues
expanding its offering.
I can’t think of a single person I know who hasn’t heard of
eBay – even my old granny knows what it is and has asked me
to look for a few old books on it for her to bid on.
We all know the name, the site and what it’s all about but I bet
there’s a few facts and figures on this infography that you
might not know
Searching on eBay is very easy. You can enter the product you are searching for on the main
page, hit enter, and it takes you to where you can filter the search results by price, category,
Searching for products on Amazon is one of my favourite things to do! It is very easy and
intuitive. Additionally, one of my favourite features of Amazon is the way that it brings up
related products that I have never ever heard of before that really suit my interests well. It
does this by analyzing your searches/search history, your buying history, and current item you
are viewing to find related products. It's almost like the Pandora.com music DNA matching
project expanded to the realm of shopping online!
To continue with the Avatar DVD (one of my favourite movies right now) example I have
been using, the following page appears as a search result when you query Avatar DVD on
Amazon - Amazon.com - Avatar DVD. If you click on the page and scroll down, it lists
several other movies such as Iron Man, The Blind Side, and Sherlock Holmes. Wow! All of
these are products that I like! I am inclined to buy more. See how that works?
Items are priced in either an auction listing format or a fixed/Buy It Now listing format.
There is also a feature that allows you to filter by these listing formats.
Personally, I only buy items on eBay that are in the Buy it Now format because I don't
want to wait around for the 7 day auction term to end to know if I won the item.
All products sold on Amazon.com are fixed price listings.
However, you have the choice on the main search screen to immediately select whether
you want to a) purchase the product new from Amazon, b) purchase the product new
from an independent seller, or c) purchase the product used from an independent seller.
For each situation, the lowest price listing is shown on the main search page, allowing
you to immediately screen based on lowest price! Very nice!
For all practical purposes, payment is only accepted on eBay through Paypal.com.
PayPal is a payment processing/services company, that is owned by eBay. It is a
very secure way to link bank accounts and credit cards to make online payments.
Payments are also guaranteed to be refunded if you get ripped off by a seller that
doesn't deliver their product.
Amazon.com has made paying extremely easy. And, in fact, maybe even too easy!
Your credit card information is stored on Amazon along with your address, so that
you can order items in less than 30 sec with maybe 3 clicks total. They have also
added a 1 click ordering system, making things even faster.
Payments are made directly to Amazon.com, who then remits payment to
independent sellers if needed
Personally, I have found that the shipment of items I have bought on eBay have
been very reliable. I have never not received an item that I bought on eBay.
Amazon.com has your best interests in mind, as a buyer, when it comes to
shipping. Amazon restricts the amount that sellers can charge for
shipping/handling for a specific item or type of item. As a seller, I can say that
often, this results in your seller losing money. Bad for the seller, good for you as
Amazon even requires that sellers enter the shipping tracking
number before they are paid, thus allowing you to receive your item quicker by
providing more encouragement for the seller to get rid of the item quickly!
You pay no fees when buying an item on eBay or paying
for it using PayPal (provided that you don't pay for any of
the extra features that are offered during checkout). They
are all paid by the seller. Lucky you!
You pay no fees when purchasing something on
Amazon.com. They are all paid by the seller