SlideShare a Scribd company logo
1 of 31
The Sorry Works! Coalition Doug Wojcieszak 618-559-8168 [email_address] www.sorryworks.net
Brief background on  The Sorry Works Coalition ,[object Object],[object Object],[object Object],[object Object]
Goals of the Coalition ,[object Object],[object Object],[object Object]
Thesis of The Sorry Works! Coalition ,[object Object],[object Object],[object Object]
Educational message ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Program description ,[object Object],[object Object],[object Object],[object Object]
Program description ,[object Object],[object Object],[object Object]
Program description cont’d ,[object Object],[object Object],[object Object],[object Object],[object Object]
Program description cont’d ,[object Object],[object Object],[object Object],[object Object]
Three main principals: ,[object Object],[object Object],[object Object],[object Object]
Sorry Works! Savings ,[object Object],[object Object],[object Object],[object Object]
Applicability to Canada? ,[object Object]
Canadian Applications ,[object Object],[object Object],[object Object],[object Object],[object Object]
Canadian Applications ,[object Object],[object Object],[object Object]
Canadian applications ,[object Object],[object Object],[object Object]
Canadian applications ,[object Object],[object Object],[object Object]
Canadian applications ,[object Object],[object Object],[object Object],[object Object]
Quotables ,[object Object],[object Object]
Another quotable… ,[object Object],[object Object],[object Object]
So do you need a law to apologize in Canada or the United States? ,[object Object],[object Object],[object Object],[object Object]
Important questions no one asks!  ,[object Object],[object Object],[object Object]
2 nd  important question not asked ,[object Object],[object Object],[object Object],[object Object],[object Object]
Anger, cover ups, and  poor customer service ,[object Object],[object Object]
To be effective, though… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Words of caution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To do apology right, we advocate a disclosure/apology program ,[object Object],[object Object],[object Object]
When something bad happens… ,[object Object],[object Object],[object Object],[object Object],[object Object]
When something bad happens.. ,[object Object],[object Object],[object Object],[object Object]
Arar story ,[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object]
Thank you for listening ,[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

Insurance outlet-mall-walkthrough-090713
Insurance outlet-mall-walkthrough-090713Insurance outlet-mall-walkthrough-090713
Insurance outlet-mall-walkthrough-090713
timendon
 
Hyde3comm324
Hyde3comm324Hyde3comm324
Hyde3comm324
Tim Hyde
 

What's hot (9)

Insurance outlet-mall-walkthrough-090713
Insurance outlet-mall-walkthrough-090713Insurance outlet-mall-walkthrough-090713
Insurance outlet-mall-walkthrough-090713
 
Wills & Trusts - Rockford Public Schools 2010
Wills & Trusts - Rockford Public Schools 2010Wills & Trusts - Rockford Public Schools 2010
Wills & Trusts - Rockford Public Schools 2010
 
Hyde3comm324
Hyde3comm324Hyde3comm324
Hyde3comm324
 
QUIHUIS V. STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
QUIHUIS V. STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
QUIHUIS V. STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
QUIHUIS V. STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
 
Legal aspects of disaster nursing.
Legal aspects of disaster nursing.Legal aspects of disaster nursing.
Legal aspects of disaster nursing.
 
Take a look at The very best Idea For Personal Injury Right Here!
Take a look at The very best Idea For Personal Injury Right Here!Take a look at The very best Idea For Personal Injury Right Here!
Take a look at The very best Idea For Personal Injury Right Here!
 
Family leave for solos and small firm lawyers
Family leave for solos and small firm lawyersFamily leave for solos and small firm lawyers
Family leave for solos and small firm lawyers
 
Health care ebook
Health care ebookHealth care ebook
Health care ebook
 
Jurisprudence
JurisprudenceJurisprudence
Jurisprudence
 

Similar to Sorry Works

Victim Compensation Without Litigation - the Lexington Experience Victim Co...
Victim Compensation Without Litigation - the Lexington Experience 	 Victim Co...Victim Compensation Without Litigation - the Lexington Experience 	 Victim Co...
Victim Compensation Without Litigation - the Lexington Experience Victim Co...
MedicineAndHealth
 
Compilation of answers participaters debat each 180409
Compilation of answers participaters debat each 180409Compilation of answers participaters debat each 180409
Compilation of answers participaters debat each 180409
siegfried van hoek
 
Better safe than sorry: Notifying Your Insurer About Potential Claims
Better safe than sorry: Notifying Your Insurer About Potential ClaimsBetter safe than sorry: Notifying Your Insurer About Potential Claims
Better safe than sorry: Notifying Your Insurer About Potential Claims
Daniel Gunter, ARM
 

Similar to Sorry Works (13)

Victim Compensation Without Litigation - the Lexington Experience Victim Co...
Victim Compensation Without Litigation - the Lexington Experience 	 Victim Co...Victim Compensation Without Litigation - the Lexington Experience 	 Victim Co...
Victim Compensation Without Litigation - the Lexington Experience Victim Co...
 
Medical Negligence Claims - Medical Negligence
Medical Negligence Claims - Medical NegligenceMedical Negligence Claims - Medical Negligence
Medical Negligence Claims - Medical Negligence
 
Legal recourse
Legal recourseLegal recourse
Legal recourse
 
Don't Let the Insurance Company Push you Around! Keys to Getting Your Bills Paid
Don't Let the Insurance Company Push you Around! Keys to Getting Your Bills PaidDon't Let the Insurance Company Push you Around! Keys to Getting Your Bills Paid
Don't Let the Insurance Company Push you Around! Keys to Getting Your Bills Paid
 
11 Factors that determine the value of an Seattle personal injury case
11 Factors that determine the value of an Seattle personal injury case11 Factors that determine the value of an Seattle personal injury case
11 Factors that determine the value of an Seattle personal injury case
 
Compilation of answers participaters debat each 180409
Compilation of answers participaters debat each 180409Compilation of answers participaters debat each 180409
Compilation of answers participaters debat each 180409
 
The Virginia Car Accident Guide
The Virginia Car Accident GuideThe Virginia Car Accident Guide
The Virginia Car Accident Guide
 
Better safe than sorry: Notifying Your Insurer About Potential Claims
Better safe than sorry: Notifying Your Insurer About Potential ClaimsBetter safe than sorry: Notifying Your Insurer About Potential Claims
Better safe than sorry: Notifying Your Insurer About Potential Claims
 
Helping Your Client To Put Her Best Foot Forward In Making Her Disability Claim
Helping Your Client To Put Her Best Foot Forward In Making Her Disability ClaimHelping Your Client To Put Her Best Foot Forward In Making Her Disability Claim
Helping Your Client To Put Her Best Foot Forward In Making Her Disability Claim
 
Civil Options Web Content
Civil Options Web ContentCivil Options Web Content
Civil Options Web Content
 
Navigating Car Accident Claims.pdf
Navigating Car Accident Claims.pdfNavigating Car Accident Claims.pdf
Navigating Car Accident Claims.pdf
 
Millions Involved in False Claims Act Cases: Medical Fraud and Recent Court D...
Millions Involved in False Claims Act Cases: Medical Fraud and Recent Court D...Millions Involved in False Claims Act Cases: Medical Fraud and Recent Court D...
Millions Involved in False Claims Act Cases: Medical Fraud and Recent Court D...
 
Personal Injury Lawyer Camrose
Personal Injury Lawyer CamrosePersonal Injury Lawyer Camrose
Personal Injury Lawyer Camrose
 

More from MedicineAndHealth

Medical.Profession Kalabay.Laszlo
Medical.Profession Kalabay.LaszloMedical.Profession Kalabay.Laszlo
Medical.Profession Kalabay.Laszlo
MedicineAndHealth
 
HOW TO DO PATENT LANDSCAPING(USING FREE DATABASEs e.g. USPTO & ESP@CENET HO...
HOW TO DO PATENT LANDSCAPING(USING FREE DATABASEs e.g. USPTO & ESP@CENET 	 HO...HOW TO DO PATENT LANDSCAPING(USING FREE DATABASEs e.g. USPTO & ESP@CENET 	 HO...
HOW TO DO PATENT LANDSCAPING(USING FREE DATABASEs e.g. USPTO & ESP@CENET HO...
MedicineAndHealth
 
Accounting I: Introduction to University Accounting Accounting I: Introduct...
Accounting I: Introduction to University Accounting 	 Accounting I: Introduct...Accounting I: Introduction to University Accounting 	 Accounting I: Introduct...
Accounting I: Introduction to University Accounting Accounting I: Introduct...
MedicineAndHealth
 
Personalized Medicine: Current and Future Perspectives Personalized Medicin...
Personalized Medicine: Current and Future Perspectives 	 Personalized Medicin...Personalized Medicine: Current and Future Perspectives 	 Personalized Medicin...
Personalized Medicine: Current and Future Perspectives Personalized Medicin...
MedicineAndHealth
 
Long term Care in Developed Countries and Recommendations for Slovak Republic...
Long term Care in Developed Countries and Recommendations for Slovak Republic...Long term Care in Developed Countries and Recommendations for Slovak Republic...
Long term Care in Developed Countries and Recommendations for Slovak Republic...
MedicineAndHealth
 
Compensation Larger Practices
Compensation Larger PracticesCompensation Larger Practices
Compensation Larger Practices
MedicineAndHealth
 
Defending Medical Malpractice
Defending Medical MalpracticeDefending Medical Malpractice
Defending Medical Malpractice
MedicineAndHealth
 
Personalized Medicine: Balancing the Promise and Peril of ... Personalized ...
Personalized Medicine: Balancing the Promise and Peril of ... 	 Personalized ...Personalized Medicine: Balancing the Promise and Peril of ... 	 Personalized ...
Personalized Medicine: Balancing the Promise and Peril of ... Personalized ...
MedicineAndHealth
 
Negotiating For The Ideal Job
Negotiating For The Ideal JobNegotiating For The Ideal Job
Negotiating For The Ideal Job
MedicineAndHealth
 
Medical errors, negligence, and litigation
Medical errors, negligence, and litigationMedical errors, negligence, and litigation
Medical errors, negligence, and litigation
MedicineAndHealth
 
What to Run Before Your Business Plan Course What to Run Before Your Busine...
What to Run Before Your Business Plan Course 	 What to Run Before Your Busine...What to Run Before Your Business Plan Course 	 What to Run Before Your Busine...
What to Run Before Your Business Plan Course What to Run Before Your Busine...
MedicineAndHealth
 
Physician Practice in the Dynamic Health Care Environment Physician Practic...
Physician Practice in the Dynamic Health Care Environment 	 Physician Practic...Physician Practice in the Dynamic Health Care Environment 	 Physician Practic...
Physician Practice in the Dynamic Health Care Environment Physician Practic...
MedicineAndHealth
 

More from MedicineAndHealth (20)

Medical.Profession Kalabay.Laszlo
Medical.Profession Kalabay.LaszloMedical.Profession Kalabay.Laszlo
Medical.Profession Kalabay.Laszlo
 
HOW TO DO PATENT LANDSCAPING(USING FREE DATABASEs e.g. USPTO & ESP@CENET HO...
HOW TO DO PATENT LANDSCAPING(USING FREE DATABASEs e.g. USPTO & ESP@CENET 	 HO...HOW TO DO PATENT LANDSCAPING(USING FREE DATABASEs e.g. USPTO & ESP@CENET 	 HO...
HOW TO DO PATENT LANDSCAPING(USING FREE DATABASEs e.g. USPTO & ESP@CENET HO...
 
Accounting I: Introduction to University Accounting Accounting I: Introduct...
Accounting I: Introduction to University Accounting 	 Accounting I: Introduct...Accounting I: Introduction to University Accounting 	 Accounting I: Introduct...
Accounting I: Introduction to University Accounting Accounting I: Introduct...
 
Personalized Medicine: Current and Future Perspectives Personalized Medicin...
Personalized Medicine: Current and Future Perspectives 	 Personalized Medicin...Personalized Medicine: Current and Future Perspectives 	 Personalized Medicin...
Personalized Medicine: Current and Future Perspectives Personalized Medicin...
 
Medicare Basics
Medicare BasicsMedicare Basics
Medicare Basics
 
Long term Care in Developed Countries and Recommendations for Slovak Republic...
Long term Care in Developed Countries and Recommendations for Slovak Republic...Long term Care in Developed Countries and Recommendations for Slovak Republic...
Long term Care in Developed Countries and Recommendations for Slovak Republic...
 
BUSINESS ETHICS
BUSINESS ETHICSBUSINESS ETHICS
BUSINESS ETHICS
 
Compensation Larger Practices
Compensation Larger PracticesCompensation Larger Practices
Compensation Larger Practices
 
Defending Medical Malpractice
Defending Medical MalpracticeDefending Medical Malpractice
Defending Medical Malpractice
 
Personalized Medicine: Balancing the Promise and Peril of ... Personalized ...
Personalized Medicine: Balancing the Promise and Peril of ... 	 Personalized ...Personalized Medicine: Balancing the Promise and Peril of ... 	 Personalized ...
Personalized Medicine: Balancing the Promise and Peril of ... Personalized ...
 
Seven Basics
Seven BasicsSeven Basics
Seven Basics
 
Negotiating For The Ideal Job
Negotiating For The Ideal JobNegotiating For The Ideal Job
Negotiating For The Ideal Job
 
Medical malpractice
Medical malpracticeMedical malpractice
Medical malpractice
 
2882survey bg
2882survey bg2882survey bg
2882survey bg
 
Medical errors, negligence, and litigation
Medical errors, negligence, and litigationMedical errors, negligence, and litigation
Medical errors, negligence, and litigation
 
The Physician Market Part 2
The Physician Market Part 2The Physician Market Part 2
The Physician Market Part 2
 
What to Run Before Your Business Plan Course What to Run Before Your Busine...
What to Run Before Your Business Plan Course 	 What to Run Before Your Busine...What to Run Before Your Business Plan Course 	 What to Run Before Your Busine...
What to Run Before Your Business Plan Course What to Run Before Your Busine...
 
The physician market Part 1
The physician market Part 1The physician market Part 1
The physician market Part 1
 
Physician Practice in the Dynamic Health Care Environment Physician Practic...
Physician Practice in the Dynamic Health Care Environment 	 Physician Practic...Physician Practice in the Dynamic Health Care Environment 	 Physician Practic...
Physician Practice in the Dynamic Health Care Environment Physician Practic...
 
Angel Investing
Angel InvestingAngel Investing
Angel Investing
 

Recently uploaded

Call Girls in Gagan Vihar (delhi) call me [🔝 9953056974 🔝] escort service 24X7
Call Girls in Gagan Vihar (delhi) call me [🔝  9953056974 🔝] escort service 24X7Call Girls in Gagan Vihar (delhi) call me [🔝  9953056974 🔝] escort service 24X7
Call Girls in Gagan Vihar (delhi) call me [🔝 9953056974 🔝] escort service 24X7
9953056974 Low Rate Call Girls In Saket, Delhi NCR
 

Recently uploaded (20)

Call Girls Bangalore Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Bangalore Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Bangalore Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Bangalore Just Call 8250077686 Top Class Call Girl Service Available
 
The Most Attractive Hyderabad Call Girls Kothapet 𖠋 9332606886 𖠋 Will You Mis...
The Most Attractive Hyderabad Call Girls Kothapet 𖠋 9332606886 𖠋 Will You Mis...The Most Attractive Hyderabad Call Girls Kothapet 𖠋 9332606886 𖠋 Will You Mis...
The Most Attractive Hyderabad Call Girls Kothapet 𖠋 9332606886 𖠋 Will You Mis...
 
♛VVIP Hyderabad Call Girls Chintalkunta🖕7001035870🖕Riya Kappor Top Call Girl ...
♛VVIP Hyderabad Call Girls Chintalkunta🖕7001035870🖕Riya Kappor Top Call Girl ...♛VVIP Hyderabad Call Girls Chintalkunta🖕7001035870🖕Riya Kappor Top Call Girl ...
♛VVIP Hyderabad Call Girls Chintalkunta🖕7001035870🖕Riya Kappor Top Call Girl ...
 
Best Rate (Guwahati ) Call Girls Guwahati ⟟ 8617370543 ⟟ High Class Call Girl...
Best Rate (Guwahati ) Call Girls Guwahati ⟟ 8617370543 ⟟ High Class Call Girl...Best Rate (Guwahati ) Call Girls Guwahati ⟟ 8617370543 ⟟ High Class Call Girl...
Best Rate (Guwahati ) Call Girls Guwahati ⟟ 8617370543 ⟟ High Class Call Girl...
 
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service Available
 
Night 7k to 12k Navi Mumbai Call Girl Photo 👉 BOOK NOW 9833363713 👈 ♀️ night ...
Night 7k to 12k Navi Mumbai Call Girl Photo 👉 BOOK NOW 9833363713 👈 ♀️ night ...Night 7k to 12k Navi Mumbai Call Girl Photo 👉 BOOK NOW 9833363713 👈 ♀️ night ...
Night 7k to 12k Navi Mumbai Call Girl Photo 👉 BOOK NOW 9833363713 👈 ♀️ night ...
 
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Siliguri Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service Available
 
Call Girls Dehradun Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Dehradun Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Dehradun Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Dehradun Just Call 9907093804 Top Class Call Girl Service Available
 
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Tirupati Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service Available
 
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
 
Call Girls Bareilly Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Bareilly Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Bareilly Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Bareilly Just Call 8250077686 Top Class Call Girl Service Available
 
VIP Hyderabad Call Girls Bahadurpally 7877925207 ₹5000 To 25K With AC Room 💚😋
VIP Hyderabad Call Girls Bahadurpally 7877925207 ₹5000 To 25K With AC Room 💚😋VIP Hyderabad Call Girls Bahadurpally 7877925207 ₹5000 To 25K With AC Room 💚😋
VIP Hyderabad Call Girls Bahadurpally 7877925207 ₹5000 To 25K With AC Room 💚😋
 
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
 
Call Girls Visakhapatnam Just Call 9907093804 Top Class Call Girl Service Ava...
Call Girls Visakhapatnam Just Call 9907093804 Top Class Call Girl Service Ava...Call Girls Visakhapatnam Just Call 9907093804 Top Class Call Girl Service Ava...
Call Girls Visakhapatnam Just Call 9907093804 Top Class Call Girl Service Ava...
 
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...
 
Call Girls Agra Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Agra Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Agra Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Agra Just Call 8250077686 Top Class Call Girl Service Available
 
Call Girls in Gagan Vihar (delhi) call me [🔝 9953056974 🔝] escort service 24X7
Call Girls in Gagan Vihar (delhi) call me [🔝  9953056974 🔝] escort service 24X7Call Girls in Gagan Vihar (delhi) call me [🔝  9953056974 🔝] escort service 24X7
Call Girls in Gagan Vihar (delhi) call me [🔝 9953056974 🔝] escort service 24X7
 
Call Girls Gwalior Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Gwalior Just Call 8617370543 Top Class Call Girl Service AvailableCall Girls Gwalior Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Gwalior Just Call 8617370543 Top Class Call Girl Service Available
 
Call Girls Guntur Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Guntur  Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Guntur  Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Guntur Just Call 8250077686 Top Class Call Girl Service Available
 
Premium Call Girls In Jaipur {8445551418} ❤️VVIP SEEMA Call Girl in Jaipur Ra...
Premium Call Girls In Jaipur {8445551418} ❤️VVIP SEEMA Call Girl in Jaipur Ra...Premium Call Girls In Jaipur {8445551418} ❤️VVIP SEEMA Call Girl in Jaipur Ra...
Premium Call Girls In Jaipur {8445551418} ❤️VVIP SEEMA Call Girl in Jaipur Ra...
 

Sorry Works

  • 1. The Sorry Works! Coalition Doug Wojcieszak 618-559-8168 [email_address] www.sorryworks.net
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.