Customer Engagement Through Social Media

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    Customer Engagement Through Social Media - Presentation Transcript

    1. Engaging and Empowering Getting Customers to Grow Your Business and Reach WEBSITE | CONTACT US
    2. Marketing Plan Business Goals Audience Competition Strategy Tactics Measurement Adjustment WEBSITE | CONTACT US
    3. Tactical Use of Social Media Social Level What to Use How to Use It ROI for It What it all means WEBSITE | CONTACT US
    4. Newbies Listen Watch for Trends Get a Plan Together WEBSITE | CONTACT US
    5. Normal Use Join the Conversations Trendspotter Experiment WEBSITE | CONTACT US
    6. Advanced Use Influencer Start Trends Linkbait WEBSITE | CONTACT US
    7. ROI Excel Sheet CRM Tool SM2 by Techrigy Trackle.com Radian6 Google Alerts WEBSITE | CONTACT US
    8. Twitter WEBSITE | CONTACT US
    9. Listening Company Name & Products Keywords Competitors Influencers WEBSITE | CONTACT US
    10. Search Twitter WEBSITE | CONTACT US
    11. Search Twitter WEBSITE | CONTACT US
    12. How to find People/Things WEBSITE | CONTACT US
    13. How to find People/Things WEBSITE | CONTACT US
    14. How to Communicate Be yourself WEBSITE | CONTACT US
    15. How to Communicate Share WEBSITE | CONTACT US
    16. How to Communicate Participate in Events WEBSITE | CONTACT US
    17. How to Communicate @Response WEBSITE | CONTACT US
    18. Retweet RT or via WEBSITE | CONTACT US
    19. #hashtags #sxsw #highered #nascar #conference WEBSITE | CONTACT US
    20. Be a Hoot – Don’t pollute Don’t Overtweet Don’t Spam Don’t be Boring WEBSITE | CONTACT US
    21. How often? 3-10 times a day Twuffer.com Futuretweets.com WEBSITE | CONTACT US
    22. Branding Background Avatar Bio WEBSITE | CONTACT US
    23. Company Account WEBSITE | CONTACT US
    24. Employees ESPN Backlash Customer Service Open Communication WEBSITE | CONTACT US
    25. Mass AutoFollow WEBSITE | CONTACT US
    26. ROI Time & Connections Tweets & Retweets (social mention) Linking to Analytics WEBSITE | CONTACT US
    27. Tweetdeck WEBSITE | CONTACT US
    28. Offline – Cocktail Party Tweet-ups WEBSITE | CONTACT US
    29. Facebook WEBSITE | CONTACT US
    30. Fan Page Set Up Vanity URL WEBSITE | CONTACT US
    31. Update Page WEBSITE | CONTACT US
    32. Facebook Apps YouTube Twitter Search apps WEBSITE | CONTACT US
    33. How to Get Fans Set up in Email Website Networks Advertise Contests Coupons WEBSITE | CONTACT US
    34. Incidents WEBSITE | CONTACT US
    35. Cause Application WEBSITE | CONTACT US
    36. Event Application WEBSITE | CONTACT US
    37. Employee Policy Mom is watching Careful about specifics Have Fun WEBSITE | CONTACT US
    38. Offline Church Reunions Restaurants Bars WEBSITE | CONTACT US
    39. Facebook ROI Time & Connections Event Participation Traffic to Website Facebook Marketplace WEBSITE | CONTACT US
    40. Linkedin WEBSITE | CONTACT US
    41. Company Profile & SEO WEBSITE | CONTACT US
    42. Personal Connections WEBSITE | CONTACT US
    43. Groups WEBSITE | CONTACT US
    44. How to Get Contacts Business Cards Existing Co. Database Clients Database Friends Database Part of Routine WEBSITE | CONTACT US
    45. Answering Questions WEBSITE | CONTACT US
    46. Offline Tradeshows Conferences Networking Events WEBSITE | CONTACT US
    47. ROI Connections Time SEO Links to Website WEBSITE | CONTACT US
    48. Online Presence Websites Social Networks Activity Level WEBSITE | CONTACT US
    49. Conversions Website Funnel Usability Online/Offline Experience WEBSITE | CONTACT US
    50. change WEBSITE | CONTACT US
    51. change WEBSITE | CONTACT US
    52. Tracking Google Analytics WEBSITE | CONTACT US
    53. MediaSauce WEBSITE | CONTACT US
    54. Connect to Me Twitter: donschindler Linkedin: Don Schindler Facebook: donschindler Blog.mediasauce.com 574-387-1688 WEBSITE | CONTACT US
    55. Questions? THANK YOU. Copyright © August 13, 2009 MediaSauce. All Rights Reserved. WEBSITE | CONTACT US
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