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Michael Charman, GIO presents at the OHS Leaders Summit 2013
Michael Charman, GIO presents at the OHS Leaders Summit 2013
Michael Charman, GIO presents at the OHS Leaders Summit 2013
Michael Charman, GIO presents at the OHS Leaders Summit 2013
Michael Charman, GIO presents at the OHS Leaders Summit 2013
Michael Charman, GIO presents at the OHS Leaders Summit 2013
Michael Charman, GIO presents at the OHS Leaders Summit 2013
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Michael Charman, GIO presents at the OHS Leaders Summit 2013

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  • 1. 29 April 2013Risk and SafetyCapabilitiesMaturity Reference Model
  • 2. Risk and Safety Capabilities Maturity Reference ModelSaveLivesReduce SeverityReduce FrequencyEnsure ComplianceSupport OHS Awareness Quality of SafetyProfessionals Ageing Workforce At Risk Behaviours Harmonisation Legislation Contractor Management Enforcement Policy Bullying & Harassment Safety in Design [Public Management] [Fatalities versus InjuryRates] [Labour Market]Objectives Themes [Gaps] Prioritisation Identify and share good practices focusing on leadindicators Establish clear and concise guidelines consideringcultural and legislative differences Address need for respectful behaviour Rebuild partnership between HR/IR and OHS Identify, document, address and monitor key risks Consider design of asset, customer service training andsecurity policy Focus on due diligence plus consultation, coordinationand cooperation Share existing good practices and establish greatercontact among Peak International safety bodies Consider SIA membership and accreditation programs Consider wellness programs and job redesign options Re-evaluate effectiveness of health & safetyconstitution, membership, and processesMaturityKey: Capability MaturityAwareness exists across key areas of the businessSolutions are being built or trialled in the businessSolutions are embedded and embraced across the businessLack of awareness across the businessNote: This Reference Model is adapted from takeouts facilitatedby the Safety Institute of Australia during the OHS StrategySummit 2012.
  • 3. SaveLivesReduce SeverityReduce FrequencyEnsure ComplianceSupport OHS Awareness Quality of SafetyProfessionals Ageing Workforce At Risk Behaviours Harmonisation Legislation Contractor Management Enforcement Policy Bullying & Harassment Safety in Design [Public Management] [Fatalities versus InjuryRates] [Labour Market]Objectives Themes [Gaps] Areas for Reflection*Note: This Reference Model is adapted from takeouts facilitatedby the Safety Institute of Australia during the OHS StrategySummit 2012.*Areas for Reflection courtesy Safe Work Australia.DataResearchStandardsEnforcementGuidanceIncentivesComplianceAwarenessSkills
  • 4. SaveLivesReduce SeverityReduce FrequencyEnsure ComplianceSupport OHS Awareness Qualityof SafetyProfessionals Ageing Workforce At RiskBehaviours Harmonisation Legislation Contractor Management Enforcement Policy Bullying & Harassment SafetyinDesign [Public Management] [Fatalities versus InjuryRates] [Labour Market]Objectives Themes[Gaps] Prioritisation Identifyand share good practices focusing on lead indicators Establishclearandconcise guidelines considering culturalandlegislative differences Address need for respectful behaviour Rebuildpartnership between HR/IR andOHS Identify, document, address and monitor key risks Consider designof asset, customerservice training andsecuritypolicy Focus on due diligence plus consultation, coordination andcooperation Share existing good practices and establishgreater contactamong PeakInternational safety bodies Consider SIA membershipand accreditation programs Consider wellness programs andjob redesignoptions Re-evaluate effectiveness of health& safetyconstitution,membership, and processesMaturityKey:CapabilityMaturityAwareness exists across keyareas of the businessSolutions are being built or trialled inthe businessSolutions are embedded and embraced across the businessLackof awareness across the businessFatalities Vs Injury Rates Identify and share good practices - utilise this Summitnetwork as an opportunityFIFO injuries on-site Primary focus on lead indicators*Benchmarking across sectors (International KPIs) Consider individual personal accountabilityCost of Non Safety Develop a tool to identify the full cost of incident / injury(speak the CFO language)Labour Market competition for quality of workforceincluding H&S personnel (turnover)Induction & training457 Visas - cultural mismatch Due Diligence & CCCOverseas Parent company (culture) Establish clear & concise guidelines taking intoconsideration cultural & legislative differencesGlobal workplaces (not own sites)Flexible workingObjectiveSave Lives
  • 5. SaveLivesReduce SeverityReduce FrequencyEnsure ComplianceSupport OHS Awareness Qualityof SafetyProfessionals Ageing Workforce At RiskBehaviours Harmonisation Legislation Contractor Management Enforcement Policy Bullying & Harassment SafetyinDesign [Public Management] [Fatalities versus InjuryRates] [Labour Market]Objectives Themes[Gaps] Prioritisation Identifyand share good practices focusing on lead indicators Establishclearandconcise guidelines considering culturalandlegislative differences Address need for respectful behaviour Rebuildpartnership between HR/IR andOHS Identify, document, address and monitor key risks Consider designof asset, customerservice training andsecuritypolicy Focus on due diligence plus consultation, coordination andcooperation Share existing good practices and establishgreater contactamong PeakInternational safety bodies Consider SIA membershipand accreditation programs Consider wellness programs andjob redesignoptions Re-evaluate effectiveness of health& safetyconstitution,membership, and processesMaturityKey:CapabilityMaturityAwareness exists across keyareas of the businessSolutions are being built or trialled inthe businessSolutions are embedded and embraced across the businessLackof awareness across the businessBullying & Harassment (respectful behaviour) Focus on respectful behaviourSecurity Rebuild the partnership between HR/IR and OHSWorkers Compensation (reinforce bad practices)Stress Claim Epidemic (Lack of control)Occupational violence (challenging behaviour, healthsector)Safety in Design Focus on identification of key risks, document, addressand monitor*Benchmarking across sectors (International KPIs) The notion of an enquiring mind in relation to whole oflife safety responsibilities under new WHS legislationwhen developing new infrastructure/assets - lust to dust*Standardisation of systemsRefocus on critical riskGetting in front of the incidentRisk profile processProcess safetyCritical Risk - High risk - low likelihoodPublic Management in company assets, Buildings,worksites (Customers & visitors)Design of assetCustomer service trainingSecurity policyObjectiveReduce Severity &Frequency
  • 6. SaveLivesReduce SeverityReduce FrequencyEnsure ComplianceSupport OHS Awareness Qualityof SafetyProfessionals Ageing Workforce At RiskBehaviours Harmonisation Legislation Contractor Management Enforcement Policy Bullying & Harassment SafetyinDesign [Public Management] [Fatalities versus InjuryRates] [Labour Market]Objectives Themes[Gaps] Prioritisation Identifyand share good practices focusing on lead indicators Establishclearandconcise guidelines considering culturalandlegislative differences Address need for respectful behaviour Rebuildpartnership between HR/IR andOHS Identify, document, address and monitor key risks Consider designof asset, customerservice training andsecuritypolicy Focus on due diligence plus consultation, coordination andcooperation Share existing good practices and establishgreater contactamong PeakInternational safety bodies Consider SIA membershipand accreditation programs Consider wellness programs andjob redesignoptions Re-evaluate effectiveness of health& safetyconstitution,membership, and processesMaturityKey:CapabilityMaturityAwareness exists across keyareas of the businessSolutions are being built or trialled inthe businessSolutions are embedded and embraced across the businessLackof awareness across the businessHarmonisation legislation Implementation is work in progress (90 days)ConsultationComplexity of RegulatorsContractor management (PCBU) Greater sharing of existing good practices*Benchmarking across sectors (International KPIs) Mandatory safety clausesAligning client expectations across sectors Training & Authorisation to engage contractors*Systems mismatch (Approach, link, managementsystems)Contractor Pre-qualificationStandardisation of systems Post contract evaluationGenerally acknowledged that there are no easy solutionsto these issuesEnforcement Policy Harmonisation for Australia wide operationsGlobal Workplaces Mindful of $$$ impost, SMS should meet highest legal barDifferent jurisdictions Due Diligence plus Consultation, coordination,cooperation (3 Cs) aspectsObjectiveEnsureCompliance
  • 7. SaveLivesReduce SeverityReduce FrequencyEnsure ComplianceSupport OHS Awareness Qualityof SafetyProfessionals Ageing Workforce At RiskBehaviours Harmonisation Legislation Contractor Management Enforcement Policy Bullying & Harassment SafetyinDesign [Public Management] [Fatalities versus InjuryRates] [Labour Market]Objectives Themes[Gaps] Prioritisation Identifyand share good practices focusing on lead indicators Establishclearandconcise guidelines considering culturalandlegislative differences Address need for respectful behaviour Rebuildpartnership between HR/IR andOHS Identify, document, address and monitor key risks Consider designof asset, customerservice training andsecuritypolicy Focus on due diligence plus consultation, coordination andcooperation Share existing good practices and establishgreater contactamong PeakInternational safety bodies Consider SIA membershipand accreditation programs Consider wellness programs andjob redesignoptions Re-evaluate effectiveness of health& safetyconstitution,membership, and processesMaturityKey:CapabilityMaturityAwareness exists across keyareas of the businessSolutions are being built or trialled inthe businessSolutions are embedded and embraced across the businessLackof awareness across the businessQuality of Safety Professionals (Pam & Mike) Accreditation & certification programs (Aust OHS Ed &Accredit. Board)Availability of courses Suitably qualified criteria (Vic)Driving change HaSPA# Engagement SIA membership gradingAgeing workforce Rebuild the partnership between HR and OHSFitness for work Consider options Wellness / Wellbeing programsHealth & Wellbeing Consider job redesign optionsWellness as a building block for preventionAt risk behaviours Management role modelling expected OHS behaviours(Walk the Talk)Improvement on good results Re-evaluate the Health & Safety Constitution, membership& processes to assess effectivenessSafe cultures (Changing workforce) Integrate safety within mainstream decision makingManaging change Give middle management authority to make decisionsabout OHS issues & provide senior management supportLeadership & educating Managers Good Housekeeping promotes a positive cultureIndividual & personal accountabilityChain of responsibility#EngagementObjectiveSupport OHSAwareness

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