Effectively Coach Employees to Better Performance


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Coaching is no longer optional; it’s essential!

Your Challenge
Coaching has a positive impact across the organization.
Managers who coach their direct employees reap the benefits in both employee engagement and intention to stay.
Coaching is no longer a nice to have. As more Gen Y employees enter the workforce, coaching is one of their expectations.
Unfortunately, most coaches are less effective than they should be, which illustrates the need for proper training.

Our Advice

Critical Insight
Coaching can be provided through formal, scheduled meetings or through immediate, informal channels.
The GROW model provides an excellent structure to use when conducting formal coaching meetings.
When you encounter a coachable moment, use the 3Cs model to provide feedback and then transition into informal coaching.

Impact and Result

The HR team will experience:
Increased ability to assess talent.
Faster identification of performance problems.
Fewer complaints from employees that they are not receiving coaching.
More time to focus on strategic initiatives.

The organization will experience:
Higher levels of employee engagement.
Improved employee retention.
Lower turnover costs.
Improved team performance – more productive employees.

Employees will experience:
Skill development.
Progress towards career goals.
Greater support from managers.
Job empowerment.
Overall job satisfaction.

Managers will experience:
Higher employee engagement.
Improved relationships with team members.
Better opportunities to provide feedback.
Improved confidence in coaching.

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