Case Study Urology San AntonioAt a Glance Realizes a Dramatic Return on InvestmentOrganization with EHR SolutionUrology San Antonio With revenues hitting a plateau, Partner® Patient Records, PracticeSan Antonio, Texas Urology San Antonio boldly Partner® Appointment Scheduler– 25 physicians implemented an electronic and Practice Partner® Medical Billing– Six clinical offices health record (EHR) and practice modules. (Practice Partner version management system. As a result, 9.3 from McKesson is a CCHIT– One surgery center the practice increased revenue CertifiedSM product for CCHIT– Centralized business office by raising patient throughput, Ambulatory EHR 2008 and CCHIT captured missed charges by Child Health 2008. For other PracticeSolution Spotlight optimizing medical coding, and Partner certified solutions, please cut costs drastically by eliminating visit www.cchit.org.) “The Practice– Practice Partner® Appointment paper processes and reliance on Partner system has the power and Scheduler transcription services. Urology flexibility necessary to accommodate– Practice Partner® Medical Billing San Antonio broke even on its our multisite clinic and a proven track– Practice Partner® Patient Records investment 10 months after go-live record of installations in offices and improved its financial outlook similar to ours,” explains COO and quality of patient care. Michael Dermer.Critical Issues– Maintaining and improving Challenge The clinic chose a phased profitability When the physicians of Urology implementation and devoted San Antonio met to discuss their almost five months to system– Reducing costs associated with planning and installation. Initially, paper charts and paper-driven practice’s future financial status, they concluded that they needed the group went live with the processes Practice Partner Patient Records to cut costs and enhance existing– Improving coding accuracy revenue streams to maintain or application, using one site as a trial.– Enhancing clinical efficiency, improve profitability. The practice The 17 remaining offices followed patient care and service decided to meet this goal by suit a month later. implementing an EHR solution. Although a significant investment The physicians and staff at UrologyResults in human and financial capital San Antonio first worked to train– $150,000 annual savings would be required, the group users and to create Practice Partner in transcription costs realized that an EHR system Patient Records customized would boost productivity and templates. The group steadily– $144,000 annual savings became proficient using the software. in labor costs yield positive long-term financial benefits.– $40,000 annual savings Results in paper supplies costs Answer Urology San Antonio quickly– $360,000 annual revenue After evaluating EHR packages experienced the benefits of its increase resulting from from several vendors, Urology investment. “After the first three coding efficiencies San Antonio chose an integrated to four months, we were seeing a– Increased daily visits EHR and practice management substantial and consistent increase system — McKesson’s Practice in patients — without compromising Partner® system, featuring Practice our quality of care,” notes Dr. Clayton Hudnall, lead physician.