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Cheyenne womensclinic practicepartner_prt375
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Cheyenne womensclinic practicepartner_prt375

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  • 1. Case Study Cheyenne Women’s ClinicAt a Glance Opens Doors As a Paperless PracticeOrganization and ThrivesCheyenne Women’s Clinic Answers When Cheyenne Women’s ClinicCheyenne, Wyo. opened its doors, all systems were While visiting an office with the– Six-provider OB-GYN practice go. The new practice had already Practice Partner integrated EHR– More than 8,500 active patients implemented the Practice Partner® and practice management system, system of integrated electronic the physicians were struck by the health record (EHR) and practice solution’s intuitive look and feel.Solution Spotlight management applications from “Rene immediately felt comfortable– Practice Partner® Appointment McKesson. With this solution in with Practice Partner,” recalls Scheduler place, Cheyenne began operations Dr. Storey. “She was delighted that with efficiencies that most a computer program could look like– Practice Partner® Medical Billing OB-GYN practices lack: a paperless a chart. I could see that it would be– Practice Partner® Patient Records environment, seamless access to easy to make it work for the needs patient records both on-site and of our practice.” remotely, and optimal patientCritical Issues flow and revenue cycle processes. To prepare for the grand opening,– Launching a new practice As a result, Cheyenne was able Dr. Storey and McKesson’s team– Effectively managing patient to realize lower than average began a rapid implementation. care and financial priorities overhead and revenue growth Dr. Storey functioned as the internal averaging more than 20% superuser, working with McKesson– Establishing a solid foundation per year. staff to configure the software. for growth Challenges Cheyenne’s business plan called forResults When Jeff Storey, M.D., and a ramp up to a full schedule over– Revenue growth averaging Rene Hinkle, M.D., launched their about six to nine months; however, more than 20% per year practice, they knew they wanted the practice underestimated the an EHR system. “The writing was demand for services. Within 30 days– Highly efficient operation after the launch, physicians had on the wall that an EHR would with overhead running at full schedules and added more than ultimately be a requirement for approximately 30% of revenue 150 new patients a week. Since practices,” explains Dr. Storey. (compared with 40% to 50% many of these patients were from “We could both see that it offered for the typical OB-GYN office) existing practices, they brought huge advantages for an obstetrics– Improved cash flow and A/R practice in terms of access to with them their paper charts. (average collection time is patient charts. Neither one of us less than two weeks) wanted the hassle of going to the Using Practice Partner, Cheyenne office in the middle of the night established a streamlined process to retrieve patient information for the rapid influx of patients. like we had to at our previous During the initial visit with the practice.” patient, nurses and medical
  • 2. Case Study“We started our own practice assistants would enter the patient’s Results history into the EHR. On the two Cheyenne’s rapid and efficientbecause we wanted to try days that doctors were in surgery, growth allowed it to quickly pay offnew ideas and new ways of the staff would scan and index its startup loan within five months information from the paper chart of opening its doors.doing things. Practice Partner into Practice Partner.software has been central to Careful fine-tuning of the practice’s Cheyenne also streamlined its internal processes provided a solidhelping us realize this goal.” billing processes. Paper superbills foundation for expansion: Four were replaced by the electronic providers have been added in the encounter form in Practice Partner® past 18 months, and the practice Medical Billing. is expected to increase the numberJeff Storey, M.D. of monthly baby deliveries fromCheyenne Women’s Clinic The E&M coding wizard in Practice 30 to 50. Partner® Patient Records helps the doctors accurately code visits Cheyenne’s financials are impressive. without guesswork. Storey is Annual revenue is increasing at very impressed by the accuracy more than 20% per year, while of the coding wizard: “We have overhead is unusually low at certified coders checking all charges roughly 36% (compared to 45% to against our documentation, and 55% overhead of a typical OB-GYN they rarely change the code practice). Part of the reason for the low Practice Partner assigns.” overhead is that Practice Partner eliminates the need for specialized With a secure remote connection medical record personnel. to the server at Cheyenne, the physicians can access patient records Cheyenne uses Practice Partner at home or the hospital. Because of to affect costs in other ways too. the solution’s integrated fax server The Practice Partner practice capability, they can electronically fax management solution combined documents directly from Practice with strong billing service has Partner. This feature has proven shrunk collection times from useful when the doctors need a 45 days to less than two weeks. copy of the patient’s history and physical exam to prepare to deliver “We started our own practice a baby or perform a surgery. because we wanted to try new ideas and new ways of doing things,” concludes Dr. Storey. “Practice Partner has been central to helping us realize this goal.”McKesson Provider Technologies Copyright © 2009 McKesson Corporation and/or one of its subsidiaries. All rights reserved. Practice Partner is a5995 Windward Parkway registered trademark of McKesson Corporation and/or one of its subsidiaries. All other product or companyAlpharetta, GA 30005 names mentioned may be trademarks, service marks or registered trademarks of their respective companies. PRT375-03/09http://www.mckesson.com/practicepartner1.800.770.7674

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