Public Speaking for New Leaders [session 1]

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  • 1. Session 1Presented by Mark McCrindle & Claire Madden
  • 2. Effective Communication From “talking in public” to “public speaking”: Conversation CommunicationAnytime, spontaneous Planned, timed Natural & unplanned Skills & practise “Talk” “Presentation” Relate & socialise Persuade & inspire Just do it Strategic
  • 3. The Essential MethodUnderstanding the process of a presentation: Instruction Illustration Interaction
  • 4. The core of communication What, How, Why, Who: Content Communication Credibility Character
  • 5. Effective EngagementThe 4 elements of great communication:  Interest  Instruct  Involve  Inspire
  • 6. Interest: The Critical MinuteThe 3 elements of effective delivery:Posture Pace Pause
  • 7. Instruct: Body LanguageEstablishing credibility & rapport: a  Alignment to audience e  Eye contact i  Inclusive gestures o  Open stance u  Unconscious distractions
  • 8. Active Listening SOLER: Squarely Open stance Lean forward Eye contact Responsive gestures
  • 9. Involve: Public Speaking Defined The 3 learning modalities: Auditory VisualKinesthetic
  • 10. Inspire: Engaging with audiences The 3 questions to ask: What do I want them to KNOW? (Logos) What do I want them to DO? (Ethos) What do I want them to FEEL? (Pathos)
  • 11. Group Talk Activity 5 People: 1. Intro 2. Fact (KNOW) 3. Application (DO) 4. Story (FEEL) 5. Conclude
  • 12. Presentation Mistakes What to avoid and what to embrace: Meander Mountain Menial Misread Masterful
  • 13. Handling Questions The 3-step approach: 1. Acknowledge 2. Ask 3. Answer
  • 14. McCrindle Research Pty Ltd(02) 8824 3422mccrindle.com.aumark@mccrindle.com.au