Managing the Modern City


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Learn how Toronto and other cities organize the delivery of their municipal services with a focus on innovative ideas and alternative delivery mechanisms and organizational models. What are the pros and cons? And which could be considered in Toronto?

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Managing the Modern City

  1. 1. Managing the Modern City Challenges for Toronto Joe Berridge
  2. 2. <ul><li>safe, equitable, opportunity </li></ul><ul><li>clean, attractive </li></ul><ul><li>efficient, competitive </li></ul><ul><li>green, sustainable </li></ul>Toronto: Big Goals for City Government
  3. 3. <ul><li>How well is Toronto doing? </li></ul><ul><li>Can it be the ‘best managed city in the world’? </li></ul><ul><li>What would that look like? </li></ul><ul><li>What’s the role of the citizen? </li></ul><ul><li>What’s the role of the private and non-profit sectors? </li></ul><ul><li>Where is the money going to come from? </li></ul>Toronto: Big Questions for City Government
  4. 4. <ul><li>be flexible, innovative, creative </li></ul><ul><li>create and seize opportunity </li></ul><ul><li>search for innovation </li></ul><ul><li>focus on outcomes not process </li></ul><ul><li>be inclusive, partnering, outward looking </li></ul>Toronto Lessons from Other Cities
  5. 5. Broadway, New York Toronto: Lessons From Other Cities <ul><li>take risks </li></ul>
  6. 6. Alpha Cities, Globalization and World Cities Research Network, 2008 <ul><li>Toronto the Global City </li></ul><ul><li>Toronto is a leading world city </li></ul>
  7. 7. <ul><li>Toronto the Global City </li></ul><ul><li>Communications </li></ul>
  8. 8. <ul><li>Toronto the Global City </li></ul><ul><li>Education </li></ul>
  9. 9. National Ballet School, Toronto <ul><li>Toronto the Global City </li></ul><ul><li>Culture </li></ul>
  10. 10. Global City Challenge <ul><li>Singapore – ‘Biopolis’ </li></ul><ul><li>road pricing </li></ul><ul><li>scholarships </li></ul>
  11. 11. Global City Challenge <ul><li>Manchester </li></ul><ul><li>university mergers </li></ul><ul><li>private LRT system </li></ul>
  12. 12. <ul><li>Stockholm </li></ul><ul><li>dramatic energy reductions </li></ul><ul><li>vacuum waste collection </li></ul><ul><li>waste to energy </li></ul>Global City Challenge
  13. 13. <ul><li>London </li></ul><ul><li>‘ big bang’ de-regulation </li></ul><ul><li>congestion charge </li></ul>Global City Challenge
  14. 14. <ul><li>Hong Kong </li></ul><ul><li>new airport </li></ul><ul><li>street cleaning </li></ul>Global City Challenge
  15. 15. Hammerby Sjostad, Sweden <ul><li>focus on future </li></ul><ul><li>do what’s important </li></ul><ul><li>don’t do what others can </li></ul><ul><li>be the leader of a team </li></ul>Conclusions from Global Cities
  16. 16. Stockholm, Sweden <ul><li>waste management </li></ul><ul><li>streets and parks management </li></ul><ul><li>facilities operation </li></ul>Modern Urban Service Delivery
  17. 17. <ul><li>partnering opportunities </li></ul><ul><li>private sector </li></ul><ul><li>social entrepreneur </li></ul><ul><li>competition and choice </li></ul><ul><li>opportunities for innovation </li></ul><ul><li>lessons from UK experience </li></ul>Modern Urban Service Delivery: Professional Services
  18. 18. Oyster Card, London <ul><li>major funding crisis in Toronto </li></ul><ul><li>private sector transit delivery </li></ul>Modern Urban Service Delivery: Transit <ul><li>GOOD </li></ul><ul><li>consumer orientation </li></ul><ul><li>comfort, cleanliness </li></ul><ul><li>on-time information </li></ul><ul><li>new technology </li></ul><ul><li>some cost efficiencies </li></ul>
  19. 19. Oyster Card, London <ul><li>BAD </li></ul><ul><li>un-managed competition </li></ul><ul><li>failure to transfer risk </li></ul><ul><li>little protection from strikes </li></ul><ul><li>complicated tendering </li></ul>Modern Urban Service Delivery: Transit
  20. 20. <ul><li>huge gap between current resources and urban needs and expectations </li></ul><ul><li>property taxes </li></ul><ul><li>city income tax </li></ul><ul><li>city sales tax </li></ul><ul><li>gas taxes </li></ul><ul><li>road pricing/tolls </li></ul><ul><li>other fees, charges and levies </li></ul>Toronto: It all comes back to city financing
  21. 21. 2.5 million Toronto is the centre of the Urban Region
  22. 22. 5.4 million Toronto is the centre of the Urban Region
  23. 23. 7.4 million Toronto is the centre of the Urban Region
  24. 24. 2031: 10.4 million Toronto is the centre of the Urban Region <ul><li>Toronto can’t go it alone </li></ul><ul><li>new financing must be sourced from region </li></ul><ul><li>Toronto must be the leader of the region </li></ul>
  25. 25. What do you think? Toronto – the best managed city in the world.