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  • 1. Health CareSupport Staff: Dental (HCS011) – Assists dentist, prepares client and equipment, and keeps records. Responsibilities • Prepares clients, sterilizes and disinfects instruments, sets up instrument trays, prepares materials, and assists dentist during dental procedures. • Exposes dental diagnostic x-rays. • Records treatment information in client records. • Takes and records medical and dental histories and vital signs of clients. • Provides postoperative instructions prescribed by dentist. • Assists dentist in management of medical and dental emergencies. • Pours, trims, and polishes study casts. • Instructs a client in oral hygiene and plaque control programs. • Makes preliminary impressions for study casts and occlusal registrations for mounting study casts. • Cleans and polishes removable appliances.1
  • 2. Health CareSupport Staff: Aides and Attendants (HCS023) – Provide basic patient care and work withpatients/clients to develop daily living skills. May take vital signs and perform other related medicalprocedures under the direction of nursing staff.Responsibilities • Assists in administration of medications and treatments, takes vital signs, and/or draws blood or collects other bodily fluids, as directed by a physician or nurse. • Answers clients call signals. • Bathes, grooms, shaves and dresses clients. • Prepares clients for treatment or examination. • Feeds clients who are unable to feed themselves. • Provides client care by supplying and emptying bedpans, applying dressings and supervising exercise routines. • Provides clients with help walking, exercising, and moving in and out of bed. • Transports and/or accompanies clients to treatment units, using a wheelchair or stretcher. • Turns and re-positions bedridden clients, alone or with assistance, to prevent bedsores. • Conducts activities for recreation and socialization. • Observes and documents patient data, behavior and activity. • Implements assigned parts of client individualized treatment and behavior management plans. • Ensures safety and security of clients. • Supervises and plans work of assigned staff.2
  • 3. Health CareSupport Staff: Aides and Attendants (HCS022) – Provide basic patient care and work withpatients/clients to develop daily living skills. May take vital signs and perform other related medicalprocedures under the direction of nursing staff.Responsibilities • Assists in administration of medications and treatments, takes vital signs, and/or draws blood or collects other bodily fluids, as directed by a physician or nurse. • Answers clients call signals. • Bathes, grooms, shaves and dresses clients. • Prepares clients for treatment or examination. • Feeds clients who are unable to feed themselves. • Provides client care by supplying and emptying bedpans, applying dressings and supervising exercise routines. • Provides clients with help walking, exercising, and moving in and out of bed. • Transports and/or accompanies clients to treatment units, using a wheelchair or stretcher. • Turns and re-positions bedridden clients, alone or with assistance, to prevent bedsores. • Conducts activities for recreation and socialization. • Observes and documents patient data, behavior and activity. • Implements assigned parts of client individualized treatment and behavior management plans. • Ensures safety and security of clients. • May supervise support staff. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.3
  • 4. Health Care Support Staff: Aides and Attendants (HCS021) – Provide basic patient care and work with patients/clients to develop daily living skills. May take vital signs. Responsibilities • Assists in administration of medications and treatments, takes vital signs, and/or draws blood or collects other bodily fluids, as directed by a physician or nurse. • Answers clients call signals. • Bathes, grooms, shaves and dresses clients. • Prepares clients for treatment or examination. • Feeds clients who are unable to feed themselves. • Provides client care by supplying and emptying bedpans, applying dressings and supervising exercise routines. • Provides clients with help walking, exercising, and moving in and out of bed. • Transports and/or accompanies clients to treatment units, using a wheelchair or stretcher. • Turns and re-positions bedridden clients, alone or with assistance, to prevent bedsores. • Conducts activities for recreation and socialization. • Observes and documents patient data, behavior and activity. • Ensures safety and security of clients. • Provides subprofessional occupational and/or physical therapy services to physically and/or developmentally disabled patients.4
  • 5. Health CareSupport Staff: Pharmacy (HCS031) – Prepare medications under the direction of a pharmacist. Maymeasure, mix, label, and record amounts and dosages of medications.Responsibilities • Adds measured drugs or nutrients to intravenous solutions under sterile conditions to prepare intravenous (IV) packs under pharmacist supervision. • Computes charges for medication and equipment dispensed to hospital clients. • Enters medical and demographic data into a computer and assists in production and preparation of reports (including billing information). • Fills bottles with prescribed medications and types and affixes labels. • Mixes pharmaceutical preparations according to written prescriptions. • Prices and files prescriptions that have been filled. • Receives written prescription or refills requests and verifies that information is complete and accurate. • Supplies and monitors robotic machines that dispense medicine into containers, and labels the containers. • Transfers medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques. • Answers telephone, responding to questions or requests. • Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.5
  • 6. Health CareSupport Staff: Dietetic and Nutrition (HCS041) – Assists in the provision of food service andnutritional programs. May plan and produce meals based on guidelines, teach principles of food andnutrition or counsel individuals.Responsibilities • Plans menus and diets or guides individuals and families based upon nutritional needs and established guidelines. • Selects, schedules, and conducts orientation programs. • Observes client food intake and report progress and dietary problems. • Obtains and evaluates dietary histories of individuals to plan nutritional programs. • Conducts food demonstrations.6
  • 7. Health CareSupport Staff: Nurse Assistant (HCS051) – Performs assigned direct care activities and basic nursingprocedures in a nursing facility or home health care.Responsibilities • Performs basic nursing procedures, such as taking vital signs, weight, specimens according to the treatment plan. • Follows hospital/departmental procedures regarding infection control. • Provides training and/or direction to patients in activities of daily living in order to promote increased independence. • Completes required documentation in patient and unit records. • Utilizes correct body mechanics in performing patient care activities to prevent injury. • Asissts nursing staff in assessing the client’s physical and mental condition according to policies and procedures. • Maintains certification.7
  • 8. Health CareSupport Staff: Nurse Assistant (HCS052) – Performs assigned direct care activities and basic nursingprocedures in a nursing facility or home health care.Responsibilities • Performs basic nursing procedures, such as taking vital signs, weight, specimens according to the treatment plan. • Follows hospital/departmental procedures regarding infection control. • Provides training and/or direction to patients in activities of daily living in order to promote increased independence. • Completes required documentation in patient and unit records. • Utilizes correct body mechanics in performing patient care activities to prevent injury. • Asissts nursing staff in assessing the client’s physical and mental condition according to policies and procedures. • Communicates individualized nursing care plans and provides assistance in the implementation of plans when needed. • Maintains certification. • May supervise staff. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.8
  • 9. Health CareTechnical Staff: Dental Hygiene (HCT011) – Clean teeth and examine oral areas, head, and neck forsigns of oral disease. May educate clients on oral hygiene, take and develop X-rays, or apply fluorideor sealants.Responsibilities • Cleans calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments. • Charts conditions of decay and disease for diagnosis and treatment by dentist. • Checks lymph nodes under clients chin to detect swelling or tenderness that could indicate presence of oral cancer. • Applies fluorides and other cavity preventing agents to arrest dental decay. • Feels and visually examine gums, using probes, to locate sores, periodontal recessed gums and signs of gum disease. • Exposes and develops x-ray film. • Provides clinical services and health education to clients and/or staff to improve and maintain oral health. • Removes excess cement from coronal surfaces of teeth. • Makes impressions for study casts.9
  • 10. Health CareTechnical Staff: Emergency Medical (HCT021) – Assess injuries, administer emergency medicalcare, and extricate trapped individuals. Transport injured or sick persons to medical facilities.Responsibilities • Administers first-aid treatment and life-support care to sick or injured persons in pre- hospital setting. • Operates equipment such as EKGs, external defibrillators and bag-valve mask resuscitators in advanced life-support environments. • Assesses nature and extent of illness or injury to establish and prioritize medical procedures. • Maintains vehicles and medical and communication equipment, and replenish first-aid equipment and supplies. • Observes, records, and reports to physician the clients condition or injury, the treatment provided, and reactions to drugs and treatment. • Performs emergency diagnostic and treatment procedures, such as stomach suction, airway management and heart monitoring. • Administers drugs, orally or by injection, and performs intravenous procedures under a physicians direction. • Comforts and reassures clients. • Coordinates work with other emergency medical team members and police and fire department personnel. • Communicates with dispatchers and treatment center personnel to provide information about situation, arranges reception of victims, and receives instructions for further treatment.10
  • 11. Health CareTechnical Staff: Licensed Practical Nurses (HCT032) – Care for ill, injured, convalescent, or disabledpersons.Responsibilities • Observes clients, charting and reporting changes in clients conditions, such as adverse reactions to medication or treatment, and taking any necessary action. • Administers prescribed medications or starts intravenous fluids, and notes times and amounts on clients charts. • Answers clients calls and determines how to assist them. • Measures and records clients vital signs, such as height, weight, temperature, blood pressure, pulse and respiration. • Provides basic client care and treatments, such as dressing wounds, treating bedsores, giving enemas, douches, alcohol rubs, and massages, or performing catheterizations. • Helps clients with bathing, dressing, and personal hygiene, moving in bed, and standing and walking. • Works as part of a health care team to assess client needs, plan and modify care and implement interventions. • Records food and fluid intake and output. • Evaluates nursing intervention outcomes, conferring with other health-care team members as necessary. • Supervises support staff. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.11
  • 12. Health CareTechnical Staff: Licensed Practical Nurses (HCT031) – Care for ill, injured, convalescent, or disabledpersons.Responsibilities • Observes clients, charting and reporting changes in clients conditions, such as adverse reactions to medication or treatment, and taking any necessary action. • Administers prescribed medications or starts intravenous fluids, and notes times and amounts on clients charts. • Answers clients calls and determines how to assist them. • Measures and records clients vital signs, such as height, weight, temperature, blood pressure, pulse and respiration. • Provides basic client care and treatments, such as dressing wounds, treating bedsores, giving enemas, douches, alcohol rubs, and massages, or performing catheterizations. • Helps clients with bathing, dressing, and personal hygiene, moving in bed, and standing and walking. • Works as part of a health care team to assess client needs, plan and modify care and implement interventions. • Records food and fluid intake and output. • May supervise support staff.12
  • 13. Health CareTechnical Staff: Medical Records and Health Information (HCT042) – Compile, process, andmaintain medical records of hospital and clinic clients in a manner consistent with medical,administrative, ethical, legal, and regulatory requirements of the health care system. Process,maintain, compile, and report client information for health requirements and standards. May conductutilization reviews.Responsibilities • Protects the security of medical records to ensure that confidentiality is maintained. • Processes client admission and discharge documents. • Reviews records for completeness, accuracy and compliance with regulations. • Compiles and maintains clients medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts. • Enters data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into computer. • Releases information to persons and agencies according to regulations. • Plans, develops, maintains and operates a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information. • Conducts utilization, consumer admission, and continued stay reviews. • Transcribes medical reports. • Identifies, compiles, abstracts and codes client data, using standard classification systems. • Serves as job expert or organization resource in assigned areas. • Performs job responsibilities with minimal supervision.13
  • 14. Health CareTechnical Staff: Medical Records and Health Information (HCT041) – Compile, process, andmaintain medical records of hospital and clinic clients in a manner consistent with medical,administrative, ethical, legal, and regulatory requirements of the health care system. Process,maintain, compile, and report client information for health requirements and standards.Responsibilities • Protects the security of medical records to ensure that confidentiality is maintained. • Processes client admission and discharge documents. • Reviews records for completeness, accuracy and compliance with regulations. • Compiles and maintains clients medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts. • Enters data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into computer. • Releases information to persons and agencies according to regulations. • Plans, develops, maintains and operates a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information. • Transcribes medical reports. • Identifies, compiles, abstracts and codes client data, using standard classification systems.14
  • 15. Health CareTechnical Staff: Physical/Occupational Therapy (HCT052) – Assist physical therapists oroccupational therapists in providing therapy treatments and procedures. May, in accordance withState laws, assist in the development of treatment plans, carry out routine functions, direct activityprograms, document the progress of treatment, and modify specific treatments in accordance withclient status and within the scope of treatment plans established by a therapist.Responsibilities • Demonstrates and administers individualized therapeutic treatments. • Instructs clients in daily living skills, in practice exercises, and in the use of adaptive equipment and supportive devices. • Confers with therapy staff and others to discuss and evaluate client information for planning, implementing, modifying, and coordinating treatment. • Monitors operation of equipment and records use of equipment and administration of treatment. • Monitors clients performance in therapy activities, providing encouragement and motivation. • Observes and records clients progress, attitudes, and behavior, and maintains this information in client records. • Orders any needed educational or treatment supplies. • Prepares, maintains, and provides feedback on the effectiveness of therapeutic equipment and devices. • Serves as job expert or organization resource in assigned areas. • Performs job responsibilities with minimal supervision. • May supervise lower level staff15
  • 16. Health CareTechnical Staff: Physical/Occupational Therapy (HCT051) – Assist physical therapists oroccupational therapists in providing therapy treatments and procedures. May, in accordance withState laws, assist in the development of treatment plans, carry out routine functions, direct activityprograms, document the progress of treatment, and modify specific treatments in accordance withclient status and within the scope of treatment plans established by a therapist.Responsibilities • Demonstrates and administers individualized therapeutic treatments. • Instructs clients in daily living skills, in practice exercises, and in the use of adaptive equipment and supportive devices. • Confers with therapy staff and others to discuss and evaluate client information for planning, implementing, modifying, and coordinating treatment. • Monitors operation of equipment and records use of equipment and administration of treatment. • Monitors clients performance in therapy activities, providing encouragement and motivation. • Observes and records clients progress, attitudes, and behavior, and maintains this information in client records. • Orders any needed educational or treatment supplies. • Prepares, maintains, and provides feedback on the effectiveness of therapeutic equipment and devices.16
  • 17. Health CareTechnical Staff: Orthotics (HCT062) – Performs the fabrication, modification and repair of adaptiveequipment and orthotic devises and their components for clients with disabling conditions of limbsand spine or with partial or total absence of limbs.Responsibilities • Confers with physicians in order to formulate specifications and prescriptions for orthotic devices. • Constructs and fabricates appliances or supervise others who are constructing the appliances. • Plans and organizes the units work. • Designs orthotic devices, based on physicians prescriptions, examination and measurement of clients. • Examines, interviews, and measures clients in order to determine their appliance needs, and to identify factors that could affect appliance fit. • Fits, tests, and evaluates devices on clients, and makes adjustments for proper fit, function, and comfort. • Instructs clients in the use and care of orthoses. • Makes and modifies plaster casts of areas that will be fitted with orthoses, for use in the device construction process. • Repairs, rebuilds, and modifies orthotic appliances. • Selects materials and components to be used, based on device design. • Maintains clients records. • Implements and plans a program for the maintenance and repair. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.17
  • 18. Health CareTechnical Staff: Orthotics (HCT061) – Assist clients with disabling conditions of limbs and spine orwith partial or total absence of limb by fitting and preparing orthotic appliances.Responsibilities • Confers with physicians in order to formulate specifications and prescriptions for orthotic devices. • Constructs and fabricates appliances. • Designs orthotic devices, based on physicians prescriptions, examination and measurement of clients. • Examines, interviews, and measures clients in order to determine their appliance needs, and to identify factors that could affect appliance fit. • Fits, tests, and evaluates devices on clients, and makes adjustments for proper fit, function, and comfort. • Instructs clients in the use and care of orthoses. • Makes and modifies plaster casts of areas that will be fitted with orthoses, for use in the device construction process. • Repairs, rebuilds, and modifies orthotic appliances. • Selects materials and components to be used, based on device design. • Maintains clients records.18
  • 19. Health CareTechnical Staff: Radiology/EEG (HCT072) – Take X-rays and CAT scans, operates EEG units,administers and prepares clients for diagnostic purposes.Responsibilities • Reviews and evaluates developed x-rays, videotape, or computer-generated information to determine if images are satisfactory for diagnostic purposes. • Uses radiation safety measures and protection devices to comply with government regulations and to ensure safety of clients and staff. • Explains procedures and observes clients to ensure safety and comfort during scan. • Operates and/ or oversees the operation of radiological and magnetic imaging equipment to produce images of the body for diagnostic purposes. • Positions client on examining tables and/or prepares client for electrodes or probe placements. • Positions imaging equipment and adjust controls to set exposure time and distance, according to specification of examination. • Keys commands and data into computer to document and specify scan sequences, adjusts transmitters and receivers, or photographs certain images. • Monitors video display of area being scanned and adjusts density or contrast to improve picture quality. • Monitors clients conditions and reactions, reporting abnormal signs to physician. • Sets up examination rooms, ensuring that all necessary equipment is ready. • Monitors equipment for proper functioning; repairs or arranges for repairs as needed. • Determines and selects proper instrument control setting for all procedures. • Supervises support staff. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.19
  • 20. Health CareTechnical Staff: Radiology/EEG (HCT071) – Take X-rays and CAT scans, operates EEG units,administers and prepares clients for diagnostic purposes.Responsibilities • Reviews and evaluates developed x-rays, videotape, or computer-generated information to determine if images are satisfactory for diagnostic purposes. • Uses radiation safety measures and protection devices to comply with government regulations and to ensure safety of clients and staff. • Explains procedures and observes clients to ensure safety and comfort during scan. • Operates and/ or oversees the operation of radiological and magnetic imaging equipment to produce images of the body for diagnostic purposes. • Positions client on examining tables and/or prepares client for electrodes or probe placements. • Positions imaging equipment and adjust controls to set exposure time and distance, according to specification of examination. • Keys commands and data into computer to document and specify scan sequences, adjusts transmitters and receivers, or photographs certain images. • Monitors video display of area being scanned and adjusts density or contrast to improve picture quality. • Monitors clients conditions and reactions, reporting abnormal signs to physician. • Sets up examination rooms, ensuring that all necessary equipment is ready. • Monitors equipment for proper functioning; repairs or arranges for repairs as needed. • Determines and selects proper instrument control setting for all procedures.20
  • 21. Health CareTechnical Staff: Respiratory Therapy (HCT081) – Assess, treats, and cares for clients with breathingdisorders. Initiate and conduct therapeutic procedures; maintain client records; and select, assemble,check, and operate equipment.Responsibilities • Sets up and operates devices such as mechanical ventilators, therapeutic gas administration apparatus, environmental control systems, and aerosol generators, following specified parameters of treatment. • Provides emergency care, including artificial respiration, external cardiac massage and assistance with cardiopulmonary resuscitation. • Determines requirements for treatment, such as type, method and duration of therapy, precautions to be taken, and medication and dosages, compatible with physicians orders. • Monitors clients physiological responses to therapy, such as vital signs, arterial blood gases, and blood chemistry changes, and consult with physician if adverse reactions occur. • Reads the prescription, measures arterial blood gases, and reviews client information to assess patient condition. • Works as part of a team of physicians, nurses and other health care professionals to manage client care. • Enforces safety rules and ensures careful adherence to physicians orders. • Maintains charts that contain clients pertinent identification and therapy information. • Inspects, cleans, tests and maintains respiratory therapy equipment to ensure equipment is functioning safely and efficiently, ordering repairs when necessary. • Educates clients and their families about their conditions and teaches appropriate disease management techniques, such as breathing exercises, the use of medications, and respiratory equipment.21
  • 22. Health CareSupport Staff: Dental - Prosthetics (HCT091) – Designs, prepares, fabricates and repairs dentures ordental appliances as prescribed by dentists and other specialists.Responsibilities • Read prescriptions or specifications, and examine models and impressions, in order to determine the design of dental products to be constructed. • Fabricate, alter, and repair dental devices such as dentures, crowns, bridges, inlays, and appliances for straightening teeth. • Trains others in fabricating dentures and other dental devices. • Test appliances for conformance to specifications and accuracy of occlusion, using articulators and micrometers. • Melt metals or mix plaster, porcelain, or acrylic pastes; and pour materials into molds or over frameworks in order to form dental prostheses or apparatus. • Prepare metal surfaces for bonding with porcelain to create artificial teeth, using small hand tools. • Remove excess metal or porcelain, and polish surfaces of prostheses or frameworks, using polishing machines. • Create a model of patients mouth by pouring plaster into a dental impression and allowing plaster to set. • Load newly constructed teeth into porcelain furnaces in order to bake the porcelain onto the metal framework. • Performs administrative functions for the laboratory.22
  • 23. Health CareProfessional Staff: Audiology and Speech Language Pathology (HCP011) – Assess and treatpersons with hearing, speech, language, voice, and fluency disorders. May fit hearing aids andprovide auditory training. May select alternative communication systems and teach their use.Responsibilities • Administers hearing or speech/language evaluations, tests, or examinations to patients to collect information on type and degree of impairment, using specialized instruments, electronic equipment, and/or written and oral tests. • Counsels and instructs clients in techniques to improve hearing or speech impairment, including sign language or lip-reading. • Examines and cleans clients ear canals. • Fits and dispenses assistive devices, such as hearing aids. • Maintains client records at all stages, including initial evaluation and discharge. • Plans and conducts treatment programs for clients hearing or speech problems, consulting with physicians, nurses, psychologists, and other health care personnel as necessary. • Recommends assistive devices according to clients needs or nature of impairments. • Refers clients to additional medical or educational services if needed. • Develops speech exercise programs to reduce disabilities. • Evaluates hearing and speech/language disorders, test results, and medical or background information to diagnose and plan treatment for speech, language, fluency, voice, and swallowing disorders. • Monitors clients progress and adjusts treatments accordingly. • Teaches clients to control or strengthen tongue, jaw, face muscles, and breathing mechanisms. • Communicates with non-speaking students, using sign language or computer technology.23
  • 24. Health CareProfessional Staff: Dietitians and Nutritionists (HCP023) – Plan and conduct food service ornutritional programs to assist in the promotion of health and control of disease.Responsibilities • Assesses nutritional needs, diet restrictions and current health plans to develop and implement dietary-care plans and provide nutritional counseling. • Consults with physicians and health care personnel to determine nutritional needs and diet restrictions of client. • Advises clients and their families on nutritional principles, dietary plans and diet modifications, and food selection and preparation. • Counsels individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life. • Monitors food service operations to ensure conformance to nutritional, safety, sanitation and quality standards. • Coordinates recipe development and standardization and develops new menus for independent food service operations. • Develops policies for food service or nutritional programs to assist in health promotion and disease control. • Inspects meals served for conformance to prescribed diets and standards of palatability and appearance. • Develops curriculum and prepares manuals, visual aids, course outlines, and other materials used in teaching. • Prepares and administers budgets for food, equipment and supplies. • Supervises and plans work of assigned staff.24
  • 25. Health CareProfessional Staff: Dietitians and Nutritionists (HCP022) – Plan and conduct food service ornutritional programs to assist in the promotion of health and control of disease.Responsibilities • Assesses nutritional needs, diet restrictions and current health plans to develop and implement dietary-care plans and provide nutritional counseling. • Consults with physicians and health care personnel to determine nutritional needs and diet restrictions of client. • Advises clients and their families on nutritional principles, dietary plans and diet modifications, and food selection and preparation. • Counsels individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life. • Monitors food service operations to ensure conformance to nutritional, safety, sanitation and quality standards. • Coordinates recipe development and standardization and develops new menus for independent food service operations. • Develops policies for food service or nutritional programs to assist in health promotion and disease control. • Inspects meals served for conformance to prescribed diets and standards of palatability and appearance. • Develops curriculum and prepares manuals, visual aids, course outlines, and other materials used in teaching. • Prepares and administers budgets for food, equipment and supplies. • Serves as project or team leader. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.25
  • 26. Health CareProfessional Staff: Dietitians and Nutritionists (HCP021) – Plan and conduct food service ornutritional programs to assist in the promotion of health and control of disease.Responsibilities • Assesses nutritional needs, diet restrictions and current health plans to develop and implement dietary-care plans and provide nutritional counseling. • Consults with physicians and health care personnel to determine nutritional needs and diet restrictions of client. • Advises clients and their families on nutritional principles, dietary plans and diet modifications, and food selection and preparation. • Counsels individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life. • Develops policies for food service or nutritional programs to assist in health promotion and disease control. • Develops curriculum and prepares manuals, visual aids, course outlines, and other materials used in teaching. • Plans, develops, implements and evaluates strategies for promoting and supporting breastfeeding.26
  • 27. Health CareProfessional Staff: Health Education (HCP033) – Promote, maintain, and improve individual andcommunity health by assisting individuals and communities to adopt healthy behaviors. Collect andanalyze data to identify community needs prior to planning, implementing, monitoring, andevaluating programs designed to encourage healthy lifestyles, policies and environments.Responsibilities • Plans and provides educational opportunities for health personnel. • Coordinates with health specialists and civic groups to ascertain community health needs, determine availability of services, and to develop goals. • Assesses individual and community needs for health education. • Promotes health discussions in schools, industry, and community agencies. • Conducts community surveys to ascertain health needs, develop desirable health goals, and determine availability of professional health services. • Prepares and disseminates educational and informational materials. • Develops and maintains cooperation between public, civic, professional, and voluntary agencies. • Directs the planning of effective health education programs. • Provides information to the public regarding health concerns and resources. • Supervises and plans work for assigned staff.27
  • 28. Health CareProfessional Staff: Health Education (HCP032) – Promote, maintain, and improve individual andcommunity health by assisting individuals and communities to adopt healthy behaviors. Collect andanalyze data to identify community needs prior to planning, implementing, monitoring, andevaluating programs designed to encourage healthy lifestyles, policies and environments.Responsibilities • Plans and provides educational opportunities for health personnel. • Collaborates with health specialists and civic groups to ascertain community health needs, determine availability of services, and to develop goals. • Promotes health discussions in schools, industry, and community agencies. • Conducts community surveys to ascertain health needs, develop desirable health goals, and determine availability of professional health services. • Prepares and disseminates educational and informational materials. • Develops and maintains cooperation between public, civic, professional, and voluntary agencies. • Plans and evaluates effectiveness of health education programs. • Provides information to the public regarding health concerns and resources. • Serves as job expert or organization resource in assigned areas.28
  • 29. Health CareProfessional Staff: Health Education (HCP031) – Promote, maintain, and improve individual andcommunity health by assisting individuals and communities to adopt healthy behaviors. Collect andanalyze data to identify community needs prior to planning, implementing, monitoring, andevaluating programs designed to encourage healthy lifestyles, policies and environments.Responsibilities • Plans and provides educational opportunities for health personnel. • Collaborates with health specialists and civic groups to ascertain community health needs, determine availability of services, and to develop goals. • Promotes health discussions in schools, industry, and community agencies. • Conducts community surveys to ascertain health needs, develop desirable health goals, and determine availability of professional health services. • Prepares and disseminates educational and informational materials. • Develops and maintains cooperation between public, civic, professional, and voluntary agencies. • Provides information to the public regarding health concerns and resources.29
  • 30. Health CareProfessional Staff: Physical/Occupational Therapy (HCP042) – Assess, plan, organize, andparticipate in rehabilitative programs that improve mobility, relieve pain, increase strength, anddecrease or prevent deformity of patients suffering from disease or injury and/or help restorevocational, homemaking, and daily living skills, as well as general independence, to disabledpersons.Responsibilities • Plans, prepares and carries out individually designed rehabilitative treatment programs. • Evaluates the effects of treatment at various stages and adjusts treatments to achieve maximum benefit. • Administers manual exercises, massage and/or traction to help relieve pain, increase the clients strength, and decrease or prevent deformity and crippling. • Instructs client and family in treatment procedures to be continued at home, including recommending changes in clients’ work or living environments. • Confers with the client, medical practitioners and appropriate others to plan, implement and assess the treatment program. • Records prognosis, treatment, response, and progress in clients chart or enters information into computer and produce reports. • Tests and evaluates clients physical and mental abilities and analyzes medical data to determine diagnosis and realistic rehabilitation goals for clients. • Helps clients improve decision-making, abstract reasoning, memory, sequencing, coordination and perceptual skills, using computer programs. • Serves as job expert or organization resource in assigned areas. • Performs job responsibilities with minimal supervision.30
  • 31. Health CareProfessional Staff: Physical/Occupational Therapy (HCP041) – Assess, plan, organize, andparticipate in rehabilitative programs that improve mobility, relieve pain, increase strength, anddecrease or prevent deformity of patients suffering from disease or injury and/or help restorevocational, homemaking, and daily living skills, as well as general independence, to disabledpersons.Responsibilities • Plans, prepares and carries out individually designed rehabilitative treatment programs. • Evaluates the effects of treatment at various stages and adjusts treatments to achieve maximum benefit. • Administers manual exercises, massage and/or traction to help relieve pain, increase the clients strength, and decrease or prevent deformity and crippling. • Instructs client and family in treatment procedures to be continued at home, including recommending changes in clients’ work or living environments. • Confers with the client, medical practitioners and appropriate others to plan, implement and assess the treatment program. • Records prognosis, treatment, response, and progress in clients chart or enters information into computer and produce reports. • Tests and evaluates clients physical and mental abilities and analyzes medical data to determine diagnosis and realistic rehabilitation goals for clients. • Helps clients improve decision-making, abstract reasoning, memory, sequencing, coordination and perceptual skills, using computer programs. • Develops and participates in health promotion programs, group activities, or discussions to promote client health, facilitate social adjustment, alleviate stress, and prevent physical or mental disability.31
  • 32. Health CareProfessional Staff: Activity Therapies (HCP062) – Plan, direct, or coordinate therapeuticrecreation programs. Activities include sports, gardening, dramatics, music, social activities, andarts and crafts. Conducts assessment of a client’s condition and recommend appropriaterecreational activity.Responsibilities • Observes, analyzes, and records clients participation, reactions, and progress during treatment sessions, modifying treatment programs as needed. • Develops treatment plan to meet needs of client, based on needs assessment, client interests and objectives of therapy. • Encourages clients with special needs and circumstances to acquire new skills and get involved in health-promoting life skills and leisure activities, such as sports, games, music, arts and crafts, and gardening. • Confers with members of treatment team to plan and evaluate therapy programs. • Conducts therapy sessions to improve clients mental and physical well-being. • Instructs client in activities and techniques, such as sports, gardening, dance, music, art or relaxation techniques, designed to meet their specific physical or psychological needs. • Obtains information from medical records, medical staff, family members and the clients themselves to assess clients capabilities, needs and interests. • Plans, organizes, directs and participates in treatment programs and activities to facilitate clients rehabilitation, help them integrate into the community and prevent further medical problems. • Prepares and submits reports and charts to treatment team to reflect clients reactions and evidence of progress or regression. • Supervises professional and support staff. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.32
  • 33. Health CareProfessional Staff: Activity Therapies (HCP061) – Plan, direct, or coordinate therapeuticrecreation programs. Activities include sports, gardening, dramatics, music, social activities, andarts and crafts. Conducts assessment of a client’s condition and recommend appropriaterecreational activity.Responsibilities • Observes, analyzes, and records clients participation, reactions, and progress during treatment sessions, modifying treatment programs as needed. • Develops treatment plan to meet needs of client, based on needs assessment, client interests and objectives of therapy. • Encourages clients with special needs and circumstances to acquire new skills and get involved in health-promoting life skills and leisure activities, such as sports, games, music, arts and crafts, and gardening. • Confers with members of treatment team to plan and evaluate therapy programs. • Conducts therapy sessions to improve clients mental and physical well-being. • Instructs client in activities and techniques, such as sports, gardening, dance, music, art or relaxation techniques, designed to meet their specific physical or psychological needs. • Obtains information from medical records, medical staff, family members and the clients themselves to assess clients capabilities, needs and interests. • Plans, organizes, directs and participates in treatment programs and activities to facilitate clients rehabilitation, help them integrate into the community and prevent further medical problems. • Prepares and submits reports and charts to treatment team to reflect clients reactions and evidence of progress or regression.33
  • 34. Health CareProfessional Staff: Registered Nurses (HCP073) – Assess client health problems and needs,develop and implement nursing care plans, and maintain medical records. Administer nursingcare to ill, injured, convalescent, or disabled clients. Advises clients on health maintenance anddisease prevention or provide case management.Responsibilities • Consults and coordinates with health care team members to assess, plan, implement and evaluate client care plans. • Maintains accurate, detailed reports and client records. • Modifies client treatment plans as indicated by clients responses and conditions. • Monitors all aspects of client care, including diet and physical activity. • Monitors, records and reports symptoms and changes in clients conditions. • Observes nurses and visits clients to ensure that proper nursing care is provided. • Prepares clients for, and assists with, examinations and treatments. • Prepares rooms, sterile instruments, equipment and supplies, and ensures that stock of supplies is maintained. • Provides health care, first aid, immunizations and assistance in convalescence and rehabilitation. • Administers prescribed medications or starts intravenous fluids, and notes times and amounts on clients charts. • Provides education to client and family. • Supervises and plans work of assigned staff.34
  • 35. Health CareProfessional Staff: Registered Nurses (HCP072) – Assess client health problems and needs,develop and implement nursing care plans, and maintain medical records. Administer nursingcare to ill, injured, convalescent, or disabled clients. May advise clients on health maintenance anddisease prevention or provide case management.Responsibilities • Consults and coordinates with health care team members to assess, plan, implement and evaluate client care plans. • Maintains accurate, detailed reports and client records. • Modifies client treatment plans as indicated by clients responses and conditions. • Monitors all aspects of client care, including diet and physical activity. • Monitors, records and reports symptoms and changes in clients conditions. • Observes nurses and visits clients to ensure that proper nursing care is provided. • Prepares clients for, and assists with, examinations and treatments. • Prepares rooms, sterile instruments, equipment and supplies, and ensures that stock of supplies is maintained. • Provides health care, first aid, immunizations and assistance in convalescence and rehabilitation. • Administers prescribed medications or starts intravenous fluids, and notes times and amounts on clients charts. • Provides education to client and family. • May supervise support staff or employees. • Provides training for other staff in job. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.35
  • 36. Health CareProfessional Staff: Registered Nurses (HCP071) – Assess client health problems and needs,develop and implement nursing care plans, and maintain medical records. Administer nursingcare to ill, injured, convalescent, or disabled clients. May advise clients on health maintenance anddisease prevention or provide case management. Responsibilities • Consults and coordinates with health care team members to assess, plan, implement and evaluate client care plans. • Maintains accurate, detailed reports and client records. • Modifies client treatment plans as indicated by clients responses and conditions. • Monitors all aspects of client care, including diet and physical activity. • Monitors, records and reports symptoms and changes in clients conditions. • Observes nurses and visits clients to ensure that proper nursing care is provided. • Prepares clients for, and assists with, examinations and treatments. • Prepares rooms, sterile instruments, equipment and supplies, and ensures that stock of supplies is maintained. • Provides health care, first aid, immunizations and assistance in convalescence and rehabilitation. • Administers prescribed medications or starts intravenous fluids, and notes times and amounts on clients charts. • Provides education to client and family.36
  • 37. Health Care Professional Staff: Epidemiology/Communicable Disease (HCP083) – Manages all epidemiological programs in a health district. Gather, analyzes and monitors data regarding communicable diseases within a health district. Ensures implementation of timely disease intervention strategies to decrease the prevalence of such diseases. Responsibilities • Provides case management services, e.g. home visits, clinic referrals, patient education/counseling, etc. to clients with various communicable diseases such as sexually transmitted diseases, tuberculosis, HIV/AIDS, pertussis, rubella, hepatitis, etc. • Provides direct diagnostic and therapeutic services for public health clients both in the clinic and field setting. • Plans and manages all epidemiological programs for health district. • Oversees the performance of reporting and surveillance activities. • Performs investigations, data collection and analysis, and interpretation. • Provides educational programs, seminars and in-service training sessions to enhance public understanding of various communicable diseases. • Ensures implementation of timely disease intervention strategies to decrease the prevalence of communicable diseases. • Prepares documentation of all communicable disease case investigations occurring within the district. • Performs special assignments at the discretion of management such as in drug usage, influenza or immunizations. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas. • Supervises and plans work of assigned staff.37
  • 38. Health Care Professional Staff: Epidemiology/Communicable Disease (HCP082) - Gather, analyzes and monitors data regarding communicable diseases within a health district. Ensures implementation of timely disease intervention strategies to decrease the prevalence of such diseases. Manage some epidemiologic districts. Responsibilities • Provides case management services, e.g. home visits, clinic referrals, patient education/counseling, etc. to clients with various communicable diseases such as sexually transmitted diseases, tuberculosis, HIV/AIDS, pertussis, rubella, hepatitis, etc. • Provides direct diagnostic and therapeutic services for public health clients both in the clinic and field setting. • Performs reporting and surveillance activities. • Performs and/or oversees investigations, data collection and analysis, and interpretation. • Provides educational programs, seminars and in-service training sessions to enhance public understanding of various communicable diseases. • Ensures implementation of timely disease intervention strategies to decrease the prevalence of communicable diseases. • Prepares documentation of all communicable disease case investigations occurring within the district. • May serve as district specialist in drug usage, influenza or immunizations. • May supervise lower level and/or support staff. • Performs job responsibilities with minimal supervision. • Serves as job expert or organization resource in assigned areas.38
  • 39. Health Care Professional Staff: Epidemiology/Communicable Disease (HCP081) – Gather, analyzes and monitors data regarding communicable diseases within a health district. Responsibilities • Provides case management services, e.g. home visits, clinic referrals, patient education/counseling, etc. to clients with various communicable diseases such as sexually transmitted diseases, tuberculosis, HIV/AIDS, pertussis, rubella, hepatitis, etc. • Provides direct diagnostic and therapeutic services for public health clients both in the clinic and field setting. • Performs reporting and surveillance activities. • Performs investigations, data collection and analysis, and interpretation. • Provides educational programs, seminars and in-service training sessions to enhance public understanding of various communicable diseases. • Assists in the implementation of timely disease intervention strategies to decrease the prevalence of communicable diseases. • Prepares documentation of all communicable disease case investigations occurring within the district.39
  • 40. Health Care Professional Staff: Epidemiology/Communicable Disease (HCP080) – Gather, analyzes and monitors data regarding communicable diseases within a health district. This is the entry/training level of the Epidemiology/Communicable Disease job series. Incumbents at this level may require additional training or experience to gain full proficiency in some or all of the job responsibilities. Responsibilities • Provides case management services, e.g. home visits, clinic referrals, patient education/counseling, etc. to clients with various communicable diseases such as sexually transmitted diseases, tuberculosis, HIV/AIDS, pertussis, rubella, hepatitis, etc. • Provides direct diagnostic and therapeutic services for public health clients both in the clinic and field setting. • Performs reporting and surveillance activities. • Performs investigations, data collection and analysis, and interpretation. • Provides educational programs, seminars and in-service training sessions to enhance public understanding of various communicable diseases. • Assists in the implementation of timely disease intervention strategies to decrease the prevalence of communicable diseases. • Prepares documentation of all communicable disease case investigations occurring within the district.40
  • 41. Health CareProfessional Staff: Program Consultants (HCP093) - Provides technical assistance and trainingwithin a health care specialty. Plans, directs, and implements a specialty program. Evaluatesprograms for compliance with state and/or federal guidelines.Responsibilities • Assesses needs of target population. • Provides technical assistance and advice to develop, implement, and improve programs related to specialty. • Plans, coordinates, and implements educational and training programs within the specialty. • Develops long- and short-term objectives and plans for the program. • Develops policies, procedures, protocols, and guidelines for the program. • Reviews and interprets state and federal regulations related to the program. • Determines and/or develops communication plans for field staff. • Research and recommend best practices. • Assists fiscal officers with budget preparation and monitoring. • Research, prepare, and submit grant applications. • Monitors, assesses and evaluates program to determine compliance with state and/or federal guidelines and progress in meeting established goals. • Compiles reports of findings and submits in appropriate format. • Coordinates program with other health care providers/organizations to promote optimal implementation of program services. • Supervises and plans work of assigned staff.41
  • 42. Health CareProfessional Staff: Program Consultants (HCP092) - Provides technical assistance and trainingwithin a health care specialty. Plans, directs, and implements a specialty program. Evaluatesprograms for compliance with state and/or federal guidelines.Responsibilities • Assesses needs of target population. • Provides technical assistance and advice to develop, implement, and improve programs related to specialty. • Plans, coordinates, and implements educational and training programs within the specialty. • Develops long- and short-term objectives and plans for the program. • Develops policies, procedures, protocols, and guidelines for the program. • Reviews and interprets state and federal regulations related to the program. • Determines and/or develops communication plans for field staff. • Research and recommend best practices. • Assists fiscal officers with budget preparation and monitoring. • Research, prepare, and submit grant applications. • Monitors, assesses and evaluates program to determine compliance with state and/or federal guidelines and progress in meeting established goals. • Compiles reports of findings and submits in appropriate format. • Coordinates program with other health care providers/organizations to promote optimal implementation of program services. • Serves as job expert or organization resource in assigned areas. • Serves as project or team leader. • Performs job responsibilities with minimal supervision. • May supervise staff or program.42
  • 43. Health CareProfessional Staff: Program Consultants (HCP091) - Provides technical assistance and trainingwithin a health care specialty. Plans, directs, and implements a specialty program. Evaluatesprograms for compliance with state and/or federal guidelines.Responsibilities • Assesses needs of target population. • Provides technical assistance and advice to develop, implement, and improve programs related to specialty. • Plans, coordinates, and implements educational and training programs within the specialty. • Develops long- and short-term objectives and plans for the program. • Develops policies, procedures, protocols, and guidelines for the program. • Reviews and interprets state and federal regulations related to the program. • Determines and/or develops communication plans for field staff. • Research and recommend best practices. • Assists fiscal officers with budget preparation and monitoring. • Research, prepare, and submit grant applications. • Monitors, assesses and evaluates program to determine compliance with state and/or federal guidelines and progress in meeting established goals. • Compiles reports of findings and submits in appropriate format. • Coordinates program with other health care providers/organizations to promote optimal implementation of program services.43
  • 44. Health CareProfessional Staff: Behavioral Health/Counseling (HCP103) – Counsel with emphasis onprevention and/or behavior modification. Work with individuals and groups to promoteoptimum mental health. May help individuals deal with addictions and substance abuse; family,parenting, and marital problems; suicide; stress management; problems with self-esteem; andissues associated with aging and mental and emotional health.Responsibilities • Maintain confidentiality of records relating to client’s treatment. • Facilitates the administrative and programmatic operation of the program. • Directs treatment staff in evaluating, planning treatments, and delivering therapeutic services. • Coordinates training for staff and participates in job related training. • May counsel clients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life. • Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan. • Develop and implement treatment plans based on clinical experience and knowledge. • Prepare and maintain all required treatment records and reports. • Act as client advocate in order to coordinate required services or to resolve emergency problems in crisis situations. • Supervises and plans work of assigned staff.44
  • 45. Health CareProfessional Staff: Behavioral Health/Counseling (HCP102) – Counsel with emphasis onprevention and/or behavior modification. Work with individuals and groups to promoteoptimum mental health. May help individuals deal with addictions and substance abuse; family,parenting, and marital problems; suicide; stress management; problems with self-esteem; andissues associated with aging and mental and emotional health.Responsibilities • Maintain confidentiality of records relating to client’s treatment • Counsel clients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life. • Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan. • Develop and implement treatment plans based on clinical experience and knowledge. • Prepare and maintain all required treatment records and reports. • Collect information about clients through interviews, observation, and tests. • Act as client advocate in order to coordinate required services or to resolve emergency problems in crisis situations. • Evaluate clients’ physical or mental condition based on review of client information. • Serves as job expert or organization resource in assigned areas. • May supervise professional staff and/or support level staff. • Performs job responsibilities with minimal supervision.45
  • 46. Health CareProfessional Staff: Behavioral Health/Counseling (HCP101) – Counsel with emphasis onprevention and/or behavior modification. Works with individuals and groups to promoteoptimum mental health. May help individuals deal with addictions and substance abuse; family,parenting, and marital problems; suicide; stress management; problems with self-esteem; andissues associated with aging and mental and emotional health.Responsibilities • Maintain confidentiality of records relating to client’s treatment • Counsel clients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life. • Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan. • Develop and implement treatment plans based on clinical experience and knowledge. • Prepare and maintain all required treatment records and reports. • Collect information about clients through interviews, observation, and tests. • Act as client advocate in order to coordinate required services or to resolve emergency problems in crisis situations. • Evaluate clients’ physical or mental condition based on review of client information.46
  • 47. Health CareProfessional Staff: Behavioral Health/Counseling (HCP100) – Schedules consumers for testing,assembles test materials and administer tests. Develops and implements behavior managementand/or skills acquisition plans. This is the entry/training level of the Behavioral Health/Counselingjob series. Incumbents at this level may require additional training or experience to gain fullproficiency in some or all of the job responsibilities.Responsibilities • Maintain confidentiality of records relating to client’s treatment. • Assists with administration and scoring of tests. • Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan. • Develop and implement behavior management plans as required by regulatory agencies. • Prepare and maintain all required treatment records and reports. • Trains to collect information about clients through interviews, observation, and tests. • Evaluate clients’ physical or mental condition based on review of client information. • Provides training to direct staff in implementing behavior modification techniques.47
  • 48. Health CareProfessional Staff: Behavioral Health/Social Work (HCP123) – Provide persons, families, orvulnerable populations with the psychosocial support needed to cope with chronic, acute, orterminal illnesses, physical or developmental disabilities. Provides patient education andcounseling, advises caregivers, and makes necessary referrals for other social services.Responsibilities • Acts as client advocate in order to coordinate required services or to resolve crisis. • May administer and coordinate services and activities of a specialized program. • Counsels clients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life. • Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan. • Refers client or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education. • Organizes support groups or counsel family members to assist them in understanding, dealing with, and supporting the client. • Identify environmental impediments to client of patient progress through interviews and review of patient records. • Provides training to direct care staff in implementing behavior modification techniques and treatment plans. • Performs clinical assessments of the behavioral health needs of consumers presenting for services. • Provides case management services related to identified treatment needs. • Supervises and plans work of assigned staff.48
  • 49. Health CareProfessional Staff: Behavioral Health/Social Work (HCP122) – Provide persons, families, orvulnerable populations with the psychosocial support needed to cope with chronic, acute, orterminal illnesses, physical or developmental disabilities. Provides patient education andcounseling, advises caregivers, and makes necessary referrals for other social services. Responsibilities • Acts as client advocate in order to coordinate required services or to resolve crisis. • Counsels clients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life. • Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan. • Refers client or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education. • Organizes support groups or counsel family members to assist them in understanding, dealing with, and supporting the client. • Identify environmental impediments to client of patient progress through interviews and review of patient records. • Provides training to direct care staff in implementing behavior modification techniques and treatment plans. • Performs clinical assessments of the behavioral health needs of consumers presenting for services. • Provides case management services related to identified treatment needs. • Serves as job expert or organization resource in assigned areas. • Serves as project or team leader. • Performs job responsibilities with minimal supervision.49
  • 50. Health CareProfessional Staff: Behavioral Health/Social Work (HCP121) – Provide persons, families, orvulnerable populations with the psychosocial support needed to cope with chronic, acute, orterminal illnesses, physical or developmental disabilities. Provides patient education andcounseling, advises caregivers, and makes necessary referrals for other social services. Responsibilities • Acts as client advocate in order to coordinate required services or to resolve crisis. • Counsels clients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life. • Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan. • Refers client or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education. • Organizes support groups or counsel family members to assist them in understanding, dealing with, and supporting the client. • Identify environmental impediments to client of patient progress through interviews and review of patient records. • Provides training to direct care staff in implementing behavior modification techniques and treatment plans. • Performs clinical assessments of the behavioral health needs of consumers presenting for services. • Provides case management services related to identified treatment needs.50
  • 51. Health CareProfessional Staff: Physician Assistants and Nurse Practitioners (HCP111) – Provide healthcareservices typically performed by a physician, under the supervision of a physician. Conductcomplete physicals, provide treatment, and counsel clients. May, in some cases, prescribemedication.Responsibilities • Examines clients to obtain information about their physical condition. • Administers or orders diagnostic tests, such as x-ray, electrocardiogram, and laboratory tests. • Instructs and counsels clients about prescribed therapeutic regimens, normal growth and development, family planning, emotional problems of daily living, and health maintenance. • Interprets diagnostic test results for deviations from normal. • Makes tentative diagnoses and decisions about management and treatment of clients. • Obtains compiles and records client medical data, including health history, progress notes and results of physical examination. • Performs therapeutic procedures, such as injections, immunizations, suturing and wound care, and infection management. • Prescribes therapy or medication with physician approval. • Develops comprehensive plans of care. • Visits and observes clients on hospital rounds or house calls, updating charts, ordering therapy, and reporting back to physician.51
  • 52. Health CareMedical: Dentist (HCP131) – Diagnose, treats, prevent and control disorders of the teeth and mouthincluding gums and related oral structures. May treat diseases of nerve, pulp, and other dentaltissues affecting vitality of teeth.Responsibilities • Uses masks, gloves and safety glasses to protect themselves and their patients from infectious diseases. • Examines teeth, gums, and related tissues, using dental instruments, x-rays, and other diagnostic equipment, to evaluate dental health, diagnose diseases or abnormalities, and plan appropriate treatments. • Formulates plan of treatment for patients teeth and mouth tissue. • Uses air turbine and hand instruments, dental appliances and surgical implements. • Advises and instructs patients regarding preventive dental care, the causes and treatment of dental problems, and oral health care services. • Designs, makes, and fits prosthodontic appliances such as space maintainers, bridges, and dentures, or write fabrication instructions or prescriptions for denturists and dental technicians. • Diagnoses and treats diseases, injuries, and malformations of teeth, gums and related oral structures, and provide preventive and corrective services. • Fills pulp chamber and canal with endodontic materials. • Writes prescriptions for antibiotics and other medications. • Supervises and plans workload of support staff52
  • 53. Health CareMedical: Psychologist (HCP142) – Diagnose or evaluate behavioral, emotional and cognitivedisorders through observation, interview, and psychological tests. Applies theory relating tobehavior and mental processes to formulate and administer programs of treatment that may includecounseling, therapy and research. Helps clients work toward the maintenance and enhancement ofphysical, intellectual, emotional, social and interpersonal functioning.Responsibilities • Consults reference material such as textbooks, manuals, and journals in order to identify symptoms, to make diagnoses, and to develop approaches to treatment. • Counsels individuals and groups regarding problems such as stress, substance abuse, and family situations, in order to modify behavior and/or to improve personal, social, and vocational adjustment. • Develops and implements individual treatment plans, specifying type, frequency, intensity, and duration of therapy. • Discusses the treatment of problems with clients. • Evaluates the effectiveness of counseling or treatments, and the accuracy and completeness of diagnoses, then modify plans and diagnoses as necessary • Identifies psychological, emotional, or behavioral issues, and diagnose disorders, using information obtained from interviews, tests, records, and reference materials. • Interacts with clients to assist them in gaining insight, defining goals, and planning action to achieve effective personal, social, educational, and vocational development and adjustment. • Observes individuals at play, in group interactions, or in other contexts to detect indications of mental deficiency, abnormal behavior, or maladjustment. • Obtains and studies medical, psychological, social, and family histories, by interviewing individuals, couples, or families, and by reviewing records. • Provides occupational, educational, and other information to individuals so that they can make educational and vocational plans. • May supervise and plan workload of staff.53
  • 54. Health CareMedical: Psychologist (HCP141) – Diagnose or evaluate behavioral, emotional and cognitivedisorders through observation, interview, and psychological tests. Applies theory relating tobehavior and mental processes to formulate and administer programs of treatment that may includecounseling, therapy and research. Helps clients work toward the maintenance and enhancement ofphysical, intellectual, emotional, social and interpersonal functioning.Responsibilities • Consults reference material such as textbooks, manuals, and journals in order to identify symptoms, to make diagnoses, and to develop approaches to treatment. • Counsels individuals and groups regarding problems such as stress, substance abuse, and family situations, in order to modify behavior and/or to improve personal, social, and vocational adjustment. • Develops and implements individual treatment plans, specifying type, frequency, intensity, and duration of therapy. • Discusses the treatment of problems with clients. • Evaluates the effectiveness of counseling or treatments, and the accuracy and completeness of diagnoses, then modify plans and diagnoses as necessary • Identifies psychological, emotional, or behavioral issues, and diagnose disorders, using information obtained from interviews, tests, records, and reference materials. • Interacts with clients to assist them in gaining insight, defining goals, and planning action to achieve effective personal, social, educational, and vocational development and adjustment. • Observes individuals at play, in group interactions, or in other contexts to detect indications of mental deficiency, abnormal behavior, or maladjustment. • Obtains and studies medical, psychological, social, and family histories, by interviewing individuals, couples, or families, and by reviewing records. • Provides occupational, educational, and other information to individuals so that they can make educational and vocational plans.54
  • 55. Health CareMedical: Psychologist (HCP140) – Under supervision of a licensed psychologist, diagnose orevaluate behavioral, emotional and cognitive disorders through observation, interview, andpsychological tests. Applies theory relating to behavior and mental processes to formulate andadminister programs of treatment that may include counseling, therapy and research. Helps clientswork toward the maintenance and enhancement of physical, intellectual, emotional, social andinterpersonal functioning. This is the entry/training level of the Psychologist job series. Incumbents atthis level may require additional training or experience to gain full proficiency in some or all of thejob responsibilities.Responsibilities • Consults reference material such as textbooks, manuals, and journals in order to identify symptoms, to make diagnoses, and to develop approaches to treatment. • Counsels individuals and groups regarding problems such as stress, substance abuse, and family situations, in order to modify behavior and/or to improve personal, social, and vocational adjustment. • Develops and implements individual treatment plans, specifying type, frequency, intensity, and duration of therapy. • Discusses the treatment of problems with clients. • Evaluates the effectiveness of counseling or treatments, and the accuracy and completeness of diagnoses, then modify plans and diagnoses as necessary • Identifies psychological, emotional, or behavioral issues, and diagnose disorders, using information obtained from interviews, tests, records, and reference materials. • Interacts with clients to assist them in gaining insight, defining goals, and planning action to achieve effective personal, social, educational, and vocational development and adjustment. • Observes individuals at play, in group interactions, or in other contexts to detect indications of mental deficiency, abnormal behavior, or maladjustment. • Obtains and studies medical, psychological, social, and family histories, by interviewing individuals, couples, or families, and by reviewing records. • Provides occupational, educational, and other information to individuals so that they can make educational and vocational plans.55
  • 56. Health CareMedical: Pharmacist (HCP153) – Compound and dispense medications following prescriptionsissued by physicians, dentists, or other authorized medical practitioners. Provides consultativeservices to both clients and health care providers.Responsibilities • Reviews prescriptions to assure accuracy, to ascertain the needed ingredients, and to evaluate their suitability. • Compounds and dispenses medications as prescribed by doctors and dentists, by calculating, weighing, measuring, and mixing ingredients, or oversee these activities. • Provides information and advice regarding drug interactions, side effects, dosage and proper medication storage. • Orders and purchases pharmaceutical supplies, medical supplies, and drugs, maintaining stock and storing and handling it properly. • Maintains records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, and registries of poisons, narcotics, and controlled drugs. • Collaborates with other health care professionals to plan, monitor, review, and evaluate the quality and effectiveness of drugs and drug regimens, providing advice on drug applications and characteristics. • Supervises and plans work of assigned staff.56
  • 57. Health CareMedical: Pharmacist (HCP152) – Compound and dispense medications following prescriptionsissued by physicians, dentists, or other authorized medical practitioners. Provides consultativeservices to both clients and health care providers.Responsibilities • Collaborates with other health care professionals to plan, monitor, review, and evaluate the quality and effectiveness of drugs and drug regimens, providing advice on drug applications and characteristics. • Reviews prescriptions to assure accuracy, to ascertain the needed ingredients, and to evaluate their suitability. • Compounds and dispenses medications as prescribed by doctors and dentists, by calculating, weighing, measuring, and mixing ingredients, or oversee these activities. • Provides information and advice regarding drug interactions, side effects, dosage and proper medication storage. • Orders and purchases pharmaceutical supplies, medical supplies, and drugs, maintaining stock and storing and handling it properly. • Maintains records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, and registries of poisons, narcotics, and controlled drugs. • Serves as job expert or organization resource in assigned areas. • May supervise support staff. • Performs job responsibilities with minimal supervision.57
  • 58. Health CareMedical: Pharmacist (HCP151) – Compound and dispense medications following prescriptionsissued by physicians, dentists, or other authorized medical practitioners. Provides consultativeservices to both clients and health care providers.Responsibilities • Reviews prescriptions to assure accuracy, to ascertain the needed ingredients, and to evaluate their suitability. • Compounds and dispenses medications as prescribed by doctors and dentists, by calculating, weighing, measuring, and mixing ingredients, or oversee these activities. • Provides information and advice regarding drug interactions, side effects, dosage and proper medication storage. • Orders and purchases pharmaceutical supplies, medical supplies, and drugs, maintaining stock and storing and handling it properly. • Maintains records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, and registries of poisons, narcotics, and controlled drugs. • May supervise support staff.58
  • 59. Health CareMedical: Physician (HCP161) – Diagnose, treats, and helps prevent diseases, physiological disordersand injuries of patients.Responsibilities • Examines patients and take their histories, order laboratory tests, X-rays and other diagnostic procedures and consult with other medical practitioners to evaluate patients’ physical and mental health. • Prescribes or administers treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury. • Advises patients on health care including health promotion, disease, illness and accident prevention. • Refers patients to medical specialists or other practitioners when necessary. • Provides emergency medical care. • Directs and coordinates activities of nurses, students, assistants, specialists, therapists, and other medical staff. • Coordinates work with nurses, social workers, rehabilitation therapists, pharmacists, psychologists and other health care providers. • May supervise staff.59
  • 60. Health CareMedical: Physician (HCP162) – Diagnose, treats, and helps prevent diseases, physiological disordersand injuries of patients.Responsibilities • Examines patients and take their histories, order laboratory tests, X-rays and other diagnostic procedures and consult with other medical practitioners to evaluate patients’ physical and mental health. • Prescribes or administers treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury. • Advises patients on health care including health promotion, disease, illness and accident prevention. • Refers patients to medical specialists or other practitioners when necessary. • Provides emergency medical care. • Directs and coordinates activities of nurses, students, assistants, specialists, therapists, and other medical staff. • Coordinates work with nurses, social workers, rehabilitation therapists, pharmacists, psychologists and other health care providers. • May supervise staff.60
  • 61. Health CareMedical: Veterinarian (HCP172) – Diagnose, treats, and helps prevent diseases and dysfunctions inanimals. Advise clients on the feeding, hygiene, housing and general care of animals.Responsibilities • Serves as job expert or organization resource in assigned areas. • Diagnoses diseases or abnormal conditions in animals through physical examinations or laboratory tests. • Treats sick or injured animals by prescribing medication, setting bones, dressing wounds, or performing surgery. • Inoculates animals to prevent diseases • Collects body tissue, feces, blood, urine, or other body fluids for examination and analysis. • Operates diagnostic equipment such as radiographic and ultrasound equipment, and interpret the resulting images. • Advises animal owners’ regarding sanitary measures, feeding, and general care necessary to promote health of animals. • Educates the public about diseases that can be spread from animals to humans. • Trains and supervises workers who handle and care for animals. • Enforces government regulations in disease control and food production including animal or animal-based food inspection. • Provides euthanasia services. • Serves as expert or organization resource in assigned areas.61
  • 62. Health CareMedical: Veterinarian (HCP171) – Diagnose, treats, and helps prevent diseases and dysfunctions inanimals. Advise clients on the feeding, hygiene, housing and general care of animals.Responsibilities • Diagnoses diseases or abnormal conditions in animals through physical examinations or laboratory tests. • Treats sick or injured animals by prescribing medication, setting bones, dressing wounds, or performing surgery. • Inoculates animals to prevent diseases • Collects body tissue, feces, blood, urine, or other body fluids for examination and analysis. • Operates diagnostic equipment such as radiographic and ultrasound equipment, and interpret the resulting images. • Advises animal owners’ regarding sanitary measures, feeding, and general care necessary to promote health of animals. • Educates the public about diseases that can be spread from animals to humans. • Trains and supervises workers who handle and care for animals. • Enforces government regulations in disease control and food production including animal or animal-based food inspection. • Provides euthanasia services.62
  • 63. Health CareManagement Staff: Health Care (HCM010/HCM011/HCM012) - Plan, organize, direct, control,coordinate, and evaluate the delivery of health services.Responsibilities • Oversees the planning, development, scheduling, and implementation of health care programs and activities. • Plans, organizes, and directs the work of the unit(s) to provide continuous active treatment to the patients served. • Manages human resources and directs administrative activities for health care employees. • Interviews, hires, directs, trains, evaluates the performance of, and when necessary, disciplines and discharges health care employees. • Participates in the development and administration of budgets. • Monitors and evaluates the effectiveness of services and programs. • Assures that services provided by agency are adequate, appropriate, and accessible. • Set priorities and implements goals and objectives to meet or resolve identified health problems. • Participates in or assess consumer needs and develops policies and plans based on collection, activity reports, planning documents, program plans and objectives. • Develop long and short-term goals for the health agency and participates in the agency’s strategic and operational planning. • Plans and organizes program structure and policies to meet organizational and programmatic objectives. • Maintains awareness of advances in area of assignment. • Provide the highest level of services to the consumers. • Provides leadership in strategic planning.63
  • 64. Health CareManagement Staff: Nursing (HCM030/HCM031/HCM032)- Plans, organizes, and directs all nursingactivities and is responsible for the quality of nursing care delivered in hospitals, public healthfacilities, and community based programs.Responsibilities • Plans and directs the work of nursing or other professional staff and assures an adequate level of nursing care. • Develops staffing patterns. • Develops policies, sets standards and plans objectives for the nursing program in accordance with established policies. • Makes long-range plans and regularly reviews activities, problems and functions of services being delivered. • Provides staff development including orientation, in-service training, workshops and continuing education for all levels of nursing staff. • Interprets policies and communicates changes in regulations and procedures. • Oversees the collection of data for statistical records. • Organizes and plans a systematic and continuous quality/performance improvement program for the practice of nursing. • Evaluates nursing standards and nurse protocols for all nursing programs. • Coordinates response to disaster and emergencies. • Initiates and participates in the development of community wide policy to improve the health status of the stakeholder. • Reviews state, federal, and other regulatory standards information in order to direct the quality improvement activities and achieve compliance. • Develops and manages the budget and makes cost effective decisions.64
  • 65. Health CareManagement Staff: Nutrition (HCM040/HCM041/HCM042)- Plans, organizes, directs and isresponsible for the quality of a comprehensive nutrition services program.Responsibilities • Plans, directs, and implements a nutrition program and nutrition education programs. • Determines the needs of nutrition department or public health program for personnel, supplies, and equipment. • Participates in strategic planning, identifying programs and services that should have a nutrition component and integrates plans into the overall agency health plan and budget. • Assesses nutrition and diet-related health problems and available resources to determine present and forecast future needs. • Participates in developing agency health policy and assuring that food and nutrition-related issues are included. • Reviews proposed legislation, guidelines, and standards by federal, state, and local organizations affecting nutrition services. • Develops, implements, and monitors standards for nutritional services. • Prepares grant proposals and contracts to obtain funds for expansion of nutritional services. • Budgets multiple source nutrition funding (i.e., WIC, Medicaid, third party reimbursements, grant and contract funds) in compliance with federal, state, and local standards. • Manages human resource and employee relations functions.65
  • 66. Health CareManagement Staff: Therapy Services (HCM050/HCM051/HCM052)- Manages and directs thedevelopment of programs and policies that govern the operation of therapy services (i.e., Physical,Occupational, Recreational, Audiology, and Speech and Language Pathology, etc.).Responsibilities • Directs and participates in the development and implementation of patient care policies, procedures, and protocols. • Develops and maintains a staff development and education program for therapy services. • Maintains relationships with professional schools and organizations as necessary in order to facilitate recruiting activities. • Oversees compliance with JCAHO, CARF, and all other applicable guidelines and standards. • Directs and coordinates the integration of therapy services function with other aspects of the overall patient care plans. • Identifies training needs and ensures that necessary job-related instruction is provided to staff. • Manages the operating budget. • Makes presentations to community groups, colleges, technical schools on therapy services topics.66