View stunning SlideShares in full-screen with the new iOS app!Introducing SlideShare for AndroidExplore all your favorite topics in the SlideShare appGet the SlideShare app to Save for Later — even offline
View stunning SlideShares in full-screen with the new Android app!View stunning SlideShares in full-screen with the new iOS app!
An NHS dentist is one who has agreed with their local PCT to provide NHS dental services for the local community.
Some dentists may provide a mixture of NHS and private care.
All dentists are required to update their practice information leaflet to include details of the NHS services they have agreed to provide and to display information about NHS dentistry and dental charges in their premises.
Log onto the NHS Choices website page and choose the ‘Dentists' option
NHS dental care is always available if you are in discomfort, whether you have a regular dentist or not.
Why can't I get an appointment with my usual dentist?
You have a right to say which dental professional you receive services from at your practice. However, while the practice will do its best to accommodate your wishes, it may not always be possible.
You may also notice that the frequency of your routine check-up appointments changes from every 6 months to every 12 to 24 months. This is because of guidelines introduced by the National Institute for Health and Clinical Excellence (NICE).
These guidelines recommend that patients should attend at intervals that reflect their oral health needs and not at a fixed interval. So people with higher treatment needs may need to attend more frequently than before.
Dentists no longer need to ‘register’ patients, but this does not prevent them from keeping lists of regular patients or providing ongoing treatment and care.
Registration was introduced in 1990 as a way of measuring how much dentists should be paid for providing NHS dental services. Under this system, dentists received a payment for the number of patients registered with the practice. They were also responsible for providing out-of-hours care for patients registered with the practice.
This system changed on 1 st April 2006
Why is my dentist no longer accepting NHS patients?
Most dentists that worked for the NHS prior to 1st April 2006 are continuing to provide NHS dental services. However since April 2006 some have decided to either change the amount of NHS dentistry they provide, or to stop providing NHS dentistry altogether.
Where this is the case, the money to provide these services remains with your PCT to reinvest in local NHS dentistry services.
From 1 st April 2009, if you are not exempt from charges, you should pay one of the following rates for each course of treatment you receive:
Band 1 course of treatment £16.50 - This covers an examination, diagnosis (eg: x-rays), advice on how to prevent future problems, and a scale and polish if needed.
Urgent treatment when you need to see a dentist immediately also costs £16.50.
Band 2 course of treatment £45.60 - This covers everything listed in Band 1, above, plus any further treatment such as fillings, root canal work or if your dentist needs to take out one or more of your teeth.
Band 3 course of treatment £198 - This covers everything listed in Bands 1 and 2 above, plus crowns, dentures or bridges.
These are the only dental charges your dentist should ask you to pay when you are having NHS treatment.
If your dentist only needs to write you a prescription (but if you pay for your prescriptions, you will pay the usual charge when you collect your medicine from your pharmacist).
How can I find out about urgent and out-of-hours care?
9am – 5pm Monday to Friday ~ call the PCT on 0800 78 333 96
At all other times, call NHS Direct on 0845 4647 to find out how to access services in your area.
How do I complain about my NHS dental treatment?
If you wish to make a complaint about the care or service provided by your dental surgery, contact the person responsible for the practice complaints procedure.
Your dentist will try to resolve your complaint at this stage.
Further information about making a complaint is available from the Patients Advice and Liaison Services (PALS) , your local Independent Complaints Advocacy Service (ICAS) and the Department of Health website.