Operating our schools in a changing landscape

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Operating Our Schools in a Changing Landscape offers 5 things campus leaders should do to successfully operate their institutions in today's career education environment.

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Operating our schools in a changing landscape

  1. 1. Operating Our Schools in a Changing LandscapeFive Things Campus Leaders Should Do toSuccessfully Operate Their Institutions in Today’s Career Education Environment Jay Hollowell Facilitator
  2. 2. Our Learning Objectives Identify and assess five important things every executive should do to effectively align operations in a changing and competitive environment Realize the codependency among vision, operations and compliance Apply specific strategies for blending the departmental lines and exercising proactive leadership to prepare our institutional teams for a challenging and rewarding future
  3. 3. The Five Item List1. Build a Performance-Based / Outcomes Driven Institution2. Foster a Culture of Compliance3. Add a Research-Based Component4. Facilitate Community Outreach5. Exercise Proactive Leadership
  4. 4. 1. Build a Performance-Based / Outcomes Driven Institution Characteristics of an Organization with a Performance Culture The Performance Formula  Employees  Organizations A Simple but Effective Outcomes Model
  5. 5. The Performance Formula ? x ? = EMPLOYEE PERFORMANCE
  6. 6. The Performance Formula ? x ? = AN ORGANIZATION WITH PERFORMANCE ORIENTED EMPLOYEES
  7. 7. An Outcomes Model ARTICULATE > COMMUNICATE >DEMONSTRATE > INTEGRATE > CELEBRATE = MOTIVATE
  8. 8. The Changing Face of InstitutionalEffectivenessThe Traditional Components: Retention / Completion Rates Placement Rates Level of Graduate Satisfaction Level of Employer Satisfaction Student Learning Outcomes Financial Aid / Loan Default Rates
  9. 9. Current Trends More emphasis on processes and controls Greater emphasis on program accountability Substantive punitive actions for perceived non-compliance More industry-wide collaboration Employee Standards and Training (including more resources pledged to faculty and staff development)
  10. 10. 2. Foster a Culture of Compliance Conservatism Truthfulness Transparency Full Disclosure
  11. 11. Rising Above the Standards Compliance as a performance improvement tool Benchmarks v Targets
  12. 12. 3. Add a Researched Base Component The Important Link Between Research and Skill-Based Training Research as a Support Tool (ROI Example)
  13. 13. 4. Facilitate Community Outreach The Power of Perception and Image Expanding Employer Partnerships Beyond Graduate Placement Going a Step Further: Building Community Relations as a Viable Institution of Service
  14. 14. 5. Exercise Proactive Leadership Four Tips for Effective Institutional Leadership Empowering Employees at All Organizational Levels Senior Level Accountability
  15. 15. Tips For Effective Organizational Leadership1. Be a Resource and a Coach2. Empower v Manage3. Don’t Just Train – Educate4. Value Industry Experience
  16. 16. Empowering Your Employees CLARIFY EXPECTATIONS, ROLES AND RESPONSIBILITIES REGARDLESS OF POSITION IDENTIFY RESOURCES AND PROCEDURES GIVE CONSTRUCTIVE FEEDBACK In CONCERT WITH ORGANIZATIONAL MISSION AND CORE VALUES FOCUS ON ACCOUNTABLE OUTCOMES, NOT PERSONALITIES
  17. 17. Empowering Your Employees FOSTER TEAMWORK BY SUPPORTING TEAM DECISIONS, BUILDING TRUST, EXPANDING ROLES, MAINTAINING ACCOUNTABILITY AND UTILIZING DIVERSITY DELEGATE AS OPPOSED TO DUMP COMMUNICATE MORE OFTEN THAN YOU THINK YOU SHOULD
  18. 18. Summary Points Tying It All Together!!!

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