Social Media +Open Data=Community ResilienceMaurits van der Vlugt – Bushfire Connect<br />
Hurricane Irene<br />Many Online Resources<br />
Google Crisis Map<br />Evacuation Routes (FEMA)<br />Storm Surge (NOAA)<br />Evacuation Zones (NYC.gov)<br />20 others<br ...
Tweak the Tweet<br />Maps Real Time Tweets<br />Citizen Reports<br />Categorised<br />
Irene Recovery Map<br />Community Reports<br />Tweets<br />News Feeds<br />People helping People<br />
What do they have in Common?<br />Non-Government<br />Integrating Official & Citizen Sources<br />Self-Reliance & Empowerm...
Social Media<br />
Complementary Ecosystems<br />
Timely and Reliable<br />Timely<br />Agencies<br />Reliable<br />Social Media<br />
Open Data<br />
Jan 2011: Floodmaps as PDFs<br />
Publish Open Data!<br />Machine Readable<br />Free<br />Open licensing (CC-By)<br />
7 Feb 2009 - Black Saturday<br />Official Agencies & Emergency Services<br />Slow & Overwhelmed<br />000 overloaded<br />N...
Community Need<br />Grass roots community reporting<br />Fast, localised, community driven<br />Integration with Official ...
Bushfire Connect<br />Community Powered<br />Community Resilience<br />Integrate Crowd Sourced and Official Information<br />
Incident Reports<br />SMS<br />Web-Form<br />Geo-RSS<br />Emails<br />Tweets<br />
Incident Alerts – OPT IN<br />SMS<br />Email<br />RSS…<br />
Where are we now?<br />Since May 2010<br />’Live’ site since Feb 2011 (http://bushfireconnect.org)<br />Small team of volu...
Long-haired hippie activists?Let’s hear from the Experts<br />
”<br />Emerging and traditional communication tools should be used together to distribute information quickly and accurate...
”<br />FaceBookwas more useful than government websites and media reports during the cyclone Yasiemergency<br />Dr. Deanne...
”<br />the only thing that <br />saves people in extreme events is timely and accurate information<br />Mark Crosweller, C...
”<br />There is a need for change […] <br />Empower communities with Timely, Relevant and Tailored information<br />Craig ...
Social Media +Open Data=<br />
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Social Media, Open Data & Community Resilience

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Overview of how social media and open data together can help build community reisli

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  • This is challenging to the Emergency Services, who have a strong Command &amp; Control Culture,that deals with verified, trusted &amp; accountable information.A process that is slow by necessity
  • On the other hand: the “Crowd” is radically different:It’s all about citizen reporting: telling a local storyIt’s immediate, self organising, and self correcting
  • These two, complimentary, ecosystems connect through two bridgesagency to community: broadcasting alerts through social mediaAnd the other way around: harvesting information from the crowd
  • Social Media, Open Data & Community Resilience

    1. 1. Social Media +Open Data=Community ResilienceMaurits van der Vlugt – Bushfire Connect<br />
    2. 2. Hurricane Irene<br />Many Online Resources<br />
    3. 3. Google Crisis Map<br />Evacuation Routes (FEMA)<br />Storm Surge (NOAA)<br />Evacuation Zones (NYC.gov)<br />20 others<br />Utilities<br />Local Gov<br />Fed Gov<br />Weather.com<br />
    4. 4. Tweak the Tweet<br />Maps Real Time Tweets<br />Citizen Reports<br />Categorised<br />
    5. 5. Irene Recovery Map<br />Community Reports<br />Tweets<br />News Feeds<br />People helping People<br />
    6. 6. What do they have in Common?<br />Non-Government<br />Integrating Official & Citizen Sources<br />Self-Reliance & Empowerment<br />Social Media + Open Data<br />
    7. 7. Social Media<br />
    8. 8.
    9. 9.
    10. 10. Complementary Ecosystems<br />
    11. 11. Timely and Reliable<br />Timely<br />Agencies<br />Reliable<br />Social Media<br />
    12. 12. Open Data<br />
    13. 13. Jan 2011: Floodmaps as PDFs<br />
    14. 14. Publish Open Data!<br />Machine Readable<br />Free<br />Open licensing (CC-By)<br />
    15. 15. 7 Feb 2009 - Black Saturday<br />Official Agencies & Emergency Services<br />Slow & Overwhelmed<br />000 overloaded<br />No alternative sources<br />Rumours & Misinformation<br />Evacuations: too late and misdirected.<br />
    16. 16. Community Need<br />Grass roots community reporting<br />Fast, localised, community driven<br />Integration with Official Sources<br />Integrate with agency feeds<br />Inform Emergency Services<br />
    17. 17. Bushfire Connect<br />Community Powered<br />Community Resilience<br />Integrate Crowd Sourced and Official Information<br />
    18. 18. Incident Reports<br />SMS<br />Web-Form<br />Geo-RSS<br />Emails<br />Tweets<br />
    19. 19. Incident Alerts – OPT IN<br />SMS<br />Email<br />RSS…<br />
    20. 20. Where are we now?<br />Since May 2010<br />’Live’ site since Feb 2011 (http://bushfireconnect.org)<br />Small team of volunteers (up to 7 people)<br />$2000 cash<br />Next steps (next season)<br />High performance server environment<br />Team of volunteer moderators<br />National Coverage <br />All Hazards<br />
    21. 21. Long-haired hippie activists?Let’s hear from the Experts<br />
    22. 22. ”<br />Emerging and traditional communication tools should be used together to distribute information quickly and accurately<br />Sir Ken Knight, UK Chief Fire and Rescue Adviser<br />”<br />
    23. 23. ”<br />FaceBookwas more useful than government websites and media reports during the cyclone Yasiemergency<br />Dr. Deanne Bird<br />”<br />
    24. 24. ”<br />the only thing that <br />saves people in extreme events is timely and accurate information<br />Mark Crosweller, Commissioner ACT ESA<br />”<br />
    25. 25. ”<br />There is a need for change […] <br />Empower communities with Timely, Relevant and Tailored information<br />Craig Lapsley, VIC FSC<br />”<br />
    26. 26. Social Media +Open Data=<br />
    27. 27. That’s it… Thanks for listening<br />Maurits.vandervlugt@mercuryps.com.au<br />http://bushfireconnect.org<br />Twitter: @bushfireconnect<br />@mvandervlugt<br />
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