Social Media, Open Data & Community Resilience
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Social Media, Open Data & Community Resilience

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Overview of how social media and open data together can help build community reisli

Overview of how social media and open data together can help build community reisli

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  • This is challenging to the Emergency Services, who have a strong Command & Control Culture,that deals with verified, trusted & accountable information.A process that is slow by necessity
  • On the other hand: the “Crowd” is radically different:It’s all about citizen reporting: telling a local storyIt’s immediate, self organising, and self correcting
  • These two, complimentary, ecosystems connect through two bridgesagency to community: broadcasting alerts through social mediaAnd the other way around: harvesting information from the crowd

Social Media, Open Data & Community Resilience Presentation Transcript

  • 1. Social Media +Open Data=Community ResilienceMaurits van der Vlugt – Bushfire Connect
  • 2. Hurricane Irene
    Many Online Resources
  • 3. Google Crisis Map
    Evacuation Routes (FEMA)
    Storm Surge (NOAA)
    Evacuation Zones (NYC.gov)
    20 others
    Utilities
    Local Gov
    Fed Gov
    Weather.com
  • 4. Tweak the Tweet
    Maps Real Time Tweets
    Citizen Reports
    Categorised
  • 5. Irene Recovery Map
    Community Reports
    Tweets
    News Feeds
    People helping People
  • 6. What do they have in Common?
    Non-Government
    Integrating Official & Citizen Sources
    Self-Reliance & Empowerment
    Social Media + Open Data
  • 7. Social Media
  • 8.
  • 9.
  • 10. Complementary Ecosystems
  • 11. Timely and Reliable
    Timely
    Agencies
    Reliable
    Social Media
  • 12. Open Data
  • 13. Jan 2011: Floodmaps as PDFs
  • 14. Publish Open Data!
    Machine Readable
    Free
    Open licensing (CC-By)
  • 15. 7 Feb 2009 - Black Saturday
    Official Agencies & Emergency Services
    Slow & Overwhelmed
    000 overloaded
    No alternative sources
    Rumours & Misinformation
    Evacuations: too late and misdirected.
  • 16. Community Need
    Grass roots community reporting
    Fast, localised, community driven
    Integration with Official Sources
    Integrate with agency feeds
    Inform Emergency Services
  • 17. Bushfire Connect
    Community Powered
    Community Resilience
    Integrate Crowd Sourced and Official Information
  • 18. Incident Reports
    SMS
    Web-Form
    Geo-RSS
    Emails
    Tweets
  • 19. Incident Alerts – OPT IN
    SMS
    Email
    RSS…
  • 20. Where are we now?
    Since May 2010
    ’Live’ site since Feb 2011 (http://bushfireconnect.org)
    Small team of volunteers (up to 7 people)
    $2000 cash
    Next steps (next season)
    High performance server environment
    Team of volunteer moderators
    National Coverage
    All Hazards
  • 21. Long-haired hippie activists?Let’s hear from the Experts
  • 22. ”
    Emerging and traditional communication tools should be used together to distribute information quickly and accurately
    Sir Ken Knight, UK Chief Fire and Rescue Adviser

  • 23. ”
    FaceBookwas more useful than government websites and media reports during the cyclone Yasiemergency
    Dr. Deanne Bird

  • 24. ”
    the only thing that
    saves people in extreme events is timely and accurate information
    Mark Crosweller, Commissioner ACT ESA

  • 25. ”
    There is a need for change […]
    Empower communities with Timely, Relevant and Tailored information
    Craig Lapsley, VIC FSC

  • 26. Social Media +Open Data=
  • 27. That’s it… Thanks for listening
    Maurits.vandervlugt@mercuryps.com.au
    http://bushfireconnect.org
    Twitter: @bushfireconnect
    @mvandervlugt