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MRC Building a Successful Partnership
 

MRC Building a Successful Partnership

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MRC has formulated a well-established plan for working with your customers and increasing your revenue stream. We can adapt to our clients needs, work in any industry and have a great history or ...

MRC has formulated a well-established plan for working with your customers and increasing your revenue stream. We can adapt to our clients needs, work in any industry and have a great history or success.

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    MRC Building a Successful Partnership MRC Building a Successful Partnership Presentation Transcript

    • Maintenance Reseller Corporation400 West Cummings Park, Suite 4450, Woburn, MA 01801Matt HoytMhoyt@MRCpartner.com(800) 655-6135 *136
    • About MRC• Delivering exceptional results for over 15 years• Maintenance reseller and software sales• Agile organization that highly customizes programs and services• Highly skilled sales professionals, all personal in-house 2
    • Maintenance Reseller CorporationVisionTo create superior programs resulting in maximum revenue,customer satisfaction, and increased market share. Strategies Core Competencies • Programs designed • Customer focused specifically for your • Highly customizable needs programs • Constant added value • Ability to respond and react improvement quickly • Leveraging our strengths into new products and services 3
    • Maintenance Reseller Corporation MRC ApproachService Realization ProcessPlan Development Customer Contact Align Service Levels Propose Options Negotiate Terms Execute Agreement Customer Interface, Monitoring, Reporting 4
    • Key Contact ComponentsContent Development First Contact Gather Information Understand Customer contact Understand current plans Identify customer priorities Identify contacts needs Establish funding Identify required React professionally resources information Grow relationship Propose Options 5
    • Why MRC ?Features BenefitsResults well above industry Greater revenue, higher market penetrationaverageThorough product knowledge Effective customer interaction, higher customer satisfactionTrue partner relationship – Creation of highly effective programs, constantAdded value recommendations analytical improvementReal-time Account Information Partners can understand in real time the status of their renewal business via on-line inquiry or report generationCustomized Landing Page Integrate the MRC web page in your web page to offer customers automatic renewalsPricing Options Options to accommodate your business; contingency based, full partner, customized 6