Ereaders and privacy

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I made this stack for a staff training program on ebooks and ereaders. It is a basic overview of privacy as it relates to ereaders and ebooks. I updated it on 11/30/2012 to reflect the latest EFF …

I made this stack for a staff training program on ebooks and ereaders. It is a basic overview of privacy as it relates to ereaders and ebooks. I updated it on 11/30/2012 to reflect the latest EFF Ereader and Privacy Chart: https://www.eff.org/pages/reader-privacy-chart-2012

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  • 1. Ebooks and Privacy
  • 2. Why privacy matters “Lack of privacy and confidentiality chills users’ choices, thereby suppressing access to ideas.” http://www.ala.org/offices/oif/ifissues/privacyconfidential
  • 3. What does your ereader/tablet know aboutyou?
  • 4. What does your ereader/tablet know aboutyou? Depending on the capabilities of the device, and the manufacturer’s practices, potentially LOTS!
  • 5. Where you are…“And its not just what pages you read; [the device] may also monitor where you read them.” http://www.npr.org/2010/12/15/132058735/is-your-e-book-reading-up-on-
  • 6. What you like to read…
  • 7. …and, where in the book you stoppedreading, how fast you read, etc.
  • 8. What music you listen to…
  • 9. What movies you like…
  • 10. Credit card information
  • 11. Credit card informationBarnes & Noblerequiresa valid creditcard to beon the device,even to use theOverdrive app.
  • 12. Ereaders and tablets are computers.
  • 13. Over networks, computers talk to oneanother
  • 14. Most ereading devices can use wi-fi toaccess the web
  • 15. Wi-fi: •Allows wireless connection to a computer network •Local •Restaurants •Coffee shops •Bookstores •Libraries •Offices •Some devices automatically connect to wi- fi when they detect it (smart phones, tablets)
  • 16. Some ereading devices can use 3G
  • 17. 3G: “third-generation” cellular system •Available essentially anywhere •Tablets/smart phones •tied to wireless provider’s data plan (not free) •Kindle •Not tied to wireless provider •Free •3G-capable Kindle models default to 3G if wi-fi is not available
  • 18. Who does your device talk to?Whoa! Really? What else Well, Jeff,does she like she’s really to read? into…
  • 19. For some devices, the manufacturer cancontact the device…
  • 20. …and alter it without the user’s knowledge.
  • 21. …and alter it without the user’s knowledge. Amazon removed copies of George Orwell’s novels from Kindles without theirowners’ knowledge, let alone permission
  • 22. It’s all nice and legal.“Barnes & Noble.com reserves the right to automaticallyupdate, modify and/or reinstall the Barnes & NobleeReader Software. “ http://www.barnesandnoble.com/include/terms_of_us
  • 23. Because you gave them permission.“By visiting any area on the Barnes & Noble.com Site,creating an account, [blah blah blah blah blah blah],aUser is deemed to have accepted the Terms of Use.” http://www.barnesandnoble.com/include/terms_of_us
  • 24. Does anyone care about ereaders andprivacy?
  • 25. Does anyone care? Do a search for “ereaders” and “privacy”
  • 26. You won’t find much
  • 27. Everything you find refers to this:
  • 28. The Electronic Frontier Foundationcompared manufacturers’ privacy policies
  • 29. Overdrive and privacy“When a visitor borrows an eBook or other digital item from a library or school catalog, OverDrive does not collect or maintain any personal information.” http://overdriveblogs.com/library/2011/10/04/a-note-on-library-patron-and- student-privacy/
  • 30. Overdrive and privacy“In order to check out or place a hold on a title… we validate the status of a visitor’s library card (active or inactive), but do not obtain any information regarding their identity from this process.” http://overdriveblogs.com/library/2011/10/04/a-note-on-library-patron-and- student-privacy/
  • 31. Overdrive and privacy“…third-parties may require visitors to register using an email address to access their software or services.” http://overdriveblogs.com/library/2011/10/04/a-note-on-library-patron-and- student-privacy/
  • 32. Overdrive and privacy Added Google Analytics to Overdrive Media Console in Oct. 2012  Unclear what data is being gathered Amazon gets transaction information when Kindle- format ebooks are checked out via Overdrive http://www.infodocket.com/2012/10/12/overdrive-releases-updated-media- console-app-also-releases-app-for-kindle-fire/
  • 33. Patrons move from one privacy policy toanother
  • 34. Patrons move from one privacy policy toanother “The notice…is an explicit acknowledgement that neither a library’s nor OverDrive’s privacy policy applies to library patrons accessing titles via the Kindle.”
  • 35. Is this Big Brother?
  • 36. Is this Big Brother?“the information could be subpoenaed to check someones alibi, or as evidence in a lawsuit.” http://www.npr.org/2010/12/15/132058735/is-your-e-book-reading-up-on-
  • 37. This IS “Big Content”
  • 38. This IS “Big Content”
  • 39. This IS “Big Content”
  • 40. What’s a reader to do? Understand device manufacturer’s privacy policies Understand the risk before buying Wait to buy an ereader
  • 41. What’s a library to do? Understand privacy policies. Ask vendors about the technologies that are being implemented. Communicate privacy concerns to vendors. Turn down vendors that cannot satisfy privacy concerns.
  • 42. Further reading E-Reader Privacy Chart, 2012 Editionhttps://www.eff.org/pages/reader-privacy-chart-2012A Note on Library Patron and Student Privacy by Lindsey Levinsohnhttp://overdriveblogs.com/library/2011/10/04/a-note-on- library-patron-and-student-privacy/Is Your E-Book Reading Up On You? by Martin Kastehttp://www.npr.org/2010/12/15/132058735/is-your-e- book-reading-up-on-you
  • 43. Further readingOverDrive, Amazon Privacy Disclaimer Pops Up in Wisconsin; in Virginia, Questions About Catalog Disparities by Michael Kelleyhttp://www.thedigitalshift.com/2011/12/ebooks/overdriv e-amazon-privacy-disclaimer-pops-up-in-wisconsin- in-virginia-questions-about-catalog-disparities/Privacy and Confidentiality by the American Library Associationhttp://www.ala.org/offices/oif/ifissues/privacyconfidentia lity