SlideShare a Scribd company logo

Front series A deck

•
•
Mathilde Collin
Mathilde Collin

This is the deck I used for our series A. We ended up raising $10M with Social Capital, Stewart Butterfield and a few others.

Business
1 of 21
Download to read offline
FRONT All your company’s external communications in one collaborative inbox.
THE PROBLEM emails sent per day Email is the most important business communication channel But email is a tool designed for personal use 215 billion are business emails 54% year-on-year growth 7% not collaborative bad productivity error-prone
Rebuilding email, for business this time collaborative integrated unified Company > Team > User Share, assign, mention As transparent as can be Analytics 3rd party integrations Open API All email providers All channels e All teams A multichannel email client, where every conversation finds its way to the right people, and is accounted for in the right system. THE SOLUTION
good messaging experience business ready consumer bad messaging experience FRONT COMPETITIVE LANDSCAPE
Shared inboxes were the perfect wedge: small commitment, big pain, willingness to pay, lower expectations for MVP. 0 225 450 675 900 hello@,contact@ help@,support@operations@billing@,finance@ sales@ accounts@booking@,orders@careers@ bugs@,dev@ feedback@ press@ events@ partners@ m arketing@ others 808 77787983878994111106121125 202 521 624 Shared inboxes managed in Front WE HAVE A HEAD START
SELECT CUSTOMERS Front works for teams of all sizes, across many different industries.
Front has a great user experience! It is extremely efficient, reliable, and easy to navigate.“ Bellhops, 100 seats Wouldn’t go back to Gmail if you paid me. “ Baroo, 20 seats A wonderfully useful tool that has saved us time and energy. If an opportunity arises to recommend Front to other teams, even outside of MailChimp, it's always top of mind.“ MailChimp, 4 different teams I’m in love with Front! “Guillermo Rauch, this week-end CUSTOMERS ARE VERY SATISFIED
0 250 500 750 1000 $0 $30,000 $60,000 $90,000 $120,000 6/1/2014 9/1/2014 12/1/2014 3/1/2015 6/1/2015 9/1/2015 12/1/2015 3/1/2016 COMPANIES MRR MRR grew 5.4 times in the past 12 months. CONSISTENT ORGANIC GROWTH
-20% -15% -10% -5% 0% 5% 6/30/2014 9/30/2014 12/31/2014 3/31/2015 6/30/2015 9/30/2015 12/31/2015 3/31/2016 USER CHURN MRR CHURN ~3% monthly user churn, negative net MRR churn. NET MRR CHURN LOW CHURN
OUR FOCUS TO DATE
Fast iteration: frontapp.com/roadmap No complex product lines: we only sell licences to use our only product THE PRODUCT COMES FIRST We’re our first users 60% of payroll = Engineering Support agents = 0
3 acquisition channels organic growth sales marketing 70% of 2015 leads Customer word-of-mouth Leader on “shared inbox” 40 qualified demos / month / SDR 28% post-demo conversion $36k ARR added / month / AE ✓ Content playbook ✓ Co-marketing playbook ✓ Paid acq. unit economics We’ve identified repeatable strategies to acquire new customers. We will iterate on those and double down on the winners. ACQUISITION CHANNELS
Stripe error Big customer shut down 150% annual expansion: the “land & expand” strategy works. Percentage of MRR retained relative to starting month WE LAND AND EXPAND
WE’VE BEEN CAPITAL EFFICIENT $1.3m $1.8m $90k 5 months Spent in 18 months to reach $1.4m in ARR Left from last seed round Monthly burn To be profitable
RAISING $10M SERIES A TO ACCELERATE GROWTH
1st sales @ and Cailen D’Sa Head of Sales Greg Walder Head of Customer Success Former head of upsells @ Unfair access to pool of excellent French engineers Mathilde Collin CEO, co-founder Laurent Perrin CTO, co-founder THE RIGHT MIX OF PASSION AND EXPERIENCE
Today Q2 Q3 Q4 Q1 Q2 Q3 New Platforms New Integrations New Channels Entreprise Ready Android iPad New iOS Messenger WeChat Whatsapp Exchange Dropbox Google Drive Box HubSpot Base Zoho BOTS Teams SLAsSSO Mailchimp Magento ConstantContact Kissmetrics Mixpanel Segment Native Mac App Custom Rights Light Users Advanced Reporting Other email providers THE PRODUCT ROADMAP IS CLEAR NetSuite Marketo Etc.
PROJECTIONS 2016 2017 ARR Headcount $3m 39 $10m 53 $0k $250k $500k $750k $1000k 5/1/2016 8/1/2016 11/1/2016 2/1/2017 5/1/2017 8/1/2017 11/1/2017 Payroll (eng.) Payroll (non-eng.) Selling & Marketing Other $0k $250k $500k $750k $1000k 5/1/2016 8/1/2016 11/1/2016 2/1/2017 5/1/2017 8/1/2017 11/1/2017 Expenses MRR Revenues
Committed: Stewart Butterfield Eoghan McCabe Led by Softtech VC Angel investments from: Paul Buchheit Elad Gil & 32 more Series Seed $3.1M Series A $10M Sept. 2014 now FUNDING
We’re going after the bigger opportunity. Front will own the external communications space. Slack proved that businesses are ready to buy good communication tools. They’re going after the internal communications market. THE OPPORTUNITY
THANKS

Recommended

The slide deck we used to raise half a million dollars
The slide deck we used to raise half a million dollarsThe slide deck we used to raise half a million dollars
The slide deck we used to raise half a million dollarsBuffer
 
Front Series B Deck
Front Series B DeckFront Series B Deck
Front Series B DeckMathilde Collin
 
Intercom's first pitch deck!
Intercom's first pitch deck!Intercom's first pitch deck!
Intercom's first pitch deck!Eoghan McCabe
 
Mixpanel - Our pitch deck that we used to raise $65M
Mixpanel - Our pitch deck that we used to raise $65MMixpanel - Our pitch deck that we used to raise $65M
Mixpanel - Our pitch deck that we used to raise $65MSuhail Doshi
 
Pendo Series B Investor Deck External
Pendo Series B Investor Deck ExternalPendo Series B Investor Deck External
Pendo Series B Investor Deck ExternalTodd Olson
 
Mattermark 2nd (Final) Series A Deck
Mattermark 2nd (Final) Series A DeckMattermark 2nd (Final) Series A Deck
Mattermark 2nd (Final) Series A DeckDanielle Morrill
 
WeWork Pitch Deck 2014
WeWork Pitch Deck 2014WeWork Pitch Deck 2014
WeWork Pitch Deck 2014startuphome
 
Dropbox: $15K VC investment turned into $16.8B. Dropbox's initial pitch deck
Dropbox: $15K VC investment turned into $16.8B. Dropbox's initial pitch deckDropbox: $15K VC investment turned into $16.8B. Dropbox's initial pitch deck
Dropbox: $15K VC investment turned into $16.8B. Dropbox's initial pitch deckAA BB
 

Recommended

The slide deck we used to raise half a million dollars
The slide deck we used to raise half a million dollarsThe slide deck we used to raise half a million dollars
The slide deck we used to raise half a million dollarsBuffer
 
Front Series B Deck
Front Series B DeckFront Series B Deck
Front Series B DeckMathilde Collin
 
Intercom's first pitch deck!
Intercom's first pitch deck!Intercom's first pitch deck!
Intercom's first pitch deck!Eoghan McCabe
 
Mixpanel - Our pitch deck that we used to raise $65M
Mixpanel - Our pitch deck that we used to raise $65MMixpanel - Our pitch deck that we used to raise $65M
Mixpanel - Our pitch deck that we used to raise $65MSuhail Doshi
 
Pendo Series B Investor Deck External
Pendo Series B Investor Deck ExternalPendo Series B Investor Deck External
Pendo Series B Investor Deck ExternalTodd Olson
 
Mattermark 2nd (Final) Series A Deck
Mattermark 2nd (Final) Series A DeckMattermark 2nd (Final) Series A Deck
Mattermark 2nd (Final) Series A DeckDanielle Morrill
 
WeWork Pitch Deck 2014
WeWork Pitch Deck 2014WeWork Pitch Deck 2014
WeWork Pitch Deck 2014startuphome
 
Dropbox: $15K VC investment turned into $16.8B. Dropbox's initial pitch deck
Dropbox: $15K VC investment turned into $16.8B. Dropbox's initial pitch deckDropbox: $15K VC investment turned into $16.8B. Dropbox's initial pitch deck
Dropbox: $15K VC investment turned into $16.8B. Dropbox's initial pitch deckAA BB
 
The investor presentation we used to raise 2 million dollars
The investor presentation we used to raise 2 million dollarsThe investor presentation we used to raise 2 million dollars
The investor presentation we used to raise 2 million dollarsMikael Cho
 
BuzzFeed Pitch Deck
BuzzFeed Pitch DeckBuzzFeed Pitch Deck
BuzzFeed Pitch DeckTech in Asia ID
 
Tinder Pitch Deck
Tinder Pitch DeckTinder Pitch Deck
Tinder Pitch DeckRyan Gum
 
Foursquare's 1st Pitch Deck
Foursquare's 1st Pitch DeckFoursquare's 1st Pitch Deck
Foursquare's 1st Pitch DeckRami Al-Karmi
 
Facebook Pitch Deck
Facebook Pitch DeckFacebook Pitch Deck
Facebook Pitch Deckstartuphome
 
Brex Pitch Deck
Brex Pitch DeckBrex Pitch Deck
Brex Pitch DeckPitch Decks
 
Square pitch deck
Square pitch deckSquare pitch deck
Square pitch deckpitchenvy
 
Linkedin Series B Pitch Deck
Linkedin Series B Pitch DeckLinkedin Series B Pitch Deck
Linkedin Series B Pitch DeckJoseph Hsieh
 
Coinbase Seed Round Pitch Deck
Coinbase Seed Round Pitch DeckCoinbase Seed Round Pitch Deck
Coinbase Seed Round Pitch DeckBrian Armstrong
 
The Deck We Used to Raise $1M Seed Round
The Deck We Used to Raise $1M Seed RoundThe Deck We Used to Raise $1M Seed Round
The Deck We Used to Raise $1M Seed RoundBen Lang
 
Dwolla Startup Pitch Deck
Dwolla Startup Pitch DeckDwolla Startup Pitch Deck
Dwolla Startup Pitch DeckJoseph Hsieh
 
task.ly pitch deck
task.ly pitch decktask.ly pitch deck
task.ly pitch deckDmitry Gorshkov
 
Square Pitch Deck
Square Pitch DeckSquare Pitch Deck
Square Pitch DeckVishal Kumar
 
Yalochat - 500 Miami Demo Day
Yalochat - 500 Miami Demo DayYalochat - 500 Miami Demo Day
Yalochat - 500 Miami Demo Day500 Startups
 
Swipes pitch deck for Beta Pitch 2013 Finals in Berlin
Swipes pitch deck for Beta Pitch 2013 Finals in BerlinSwipes pitch deck for Beta Pitch 2013 Finals in Berlin
Swipes pitch deck for Beta Pitch 2013 Finals in BerlinSwipes App
 
SEOmoz Pitch Deck July 2011
SEOmoz Pitch Deck July 2011SEOmoz Pitch Deck July 2011
SEOmoz Pitch Deck July 2011Rand Fishkin
 
235629204 snapchat-business-deck
235629204 snapchat-business-deck235629204 snapchat-business-deck
235629204 snapchat-business-deckYan Rozovsky
 
Kibin
Kibin Kibin
Kibin 500 Startups
 
Chewse
ChewseChewse
Chewse500 Startups
 
Zuora Sales Deck
Zuora Sales DeckZuora Sales Deck
Zuora Sales DeckRyan Gum
 
Airbnb Pitch Deck From 2008
Airbnb Pitch Deck From 2008Airbnb Pitch Deck From 2008
Airbnb Pitch Deck From 2008Ryan Gum
 
Contently Pitch Deck
Contently Pitch DeckContently Pitch Deck
Contently Pitch DeckRyan Gum
 

More Related Content

What's hot

The investor presentation we used to raise 2 million dollars
The investor presentation we used to raise 2 million dollarsThe investor presentation we used to raise 2 million dollars
The investor presentation we used to raise 2 million dollarsMikael Cho
 
Tinder Pitch Deck
Tinder Pitch DeckTinder Pitch Deck
Tinder Pitch DeckRyan Gum
 
Foursquare's 1st Pitch Deck
Foursquare's 1st Pitch DeckFoursquare's 1st Pitch Deck
Foursquare's 1st Pitch DeckRami Al-Karmi
 
Facebook Pitch Deck
Facebook Pitch DeckFacebook Pitch Deck
Facebook Pitch Deckstartuphome
 
Square pitch deck
Square pitch deckSquare pitch deck
Square pitch deckpitchenvy
 
Linkedin Series B Pitch Deck
Linkedin Series B Pitch DeckLinkedin Series B Pitch Deck
Linkedin Series B Pitch DeckJoseph Hsieh
 
Coinbase Seed Round Pitch Deck
Coinbase Seed Round Pitch DeckCoinbase Seed Round Pitch Deck
Coinbase Seed Round Pitch DeckBrian Armstrong
 
The Deck We Used to Raise $1M Seed Round
The Deck We Used to Raise $1M Seed RoundThe Deck We Used to Raise $1M Seed Round
The Deck We Used to Raise $1M Seed RoundBen Lang
 
Dwolla Startup Pitch Deck
Dwolla Startup Pitch DeckDwolla Startup Pitch Deck
Dwolla Startup Pitch DeckJoseph Hsieh
 
Yalochat - 500 Miami Demo Day
Yalochat - 500 Miami Demo DayYalochat - 500 Miami Demo Day
Yalochat - 500 Miami Demo Day500 Startups
 
Swipes pitch deck for Beta Pitch 2013 Finals in Berlin
Swipes pitch deck for Beta Pitch 2013 Finals in BerlinSwipes pitch deck for Beta Pitch 2013 Finals in Berlin
Swipes pitch deck for Beta Pitch 2013 Finals in BerlinSwipes App
 
SEOmoz Pitch Deck July 2011
SEOmoz Pitch Deck July 2011SEOmoz Pitch Deck July 2011
SEOmoz Pitch Deck July 2011Rand Fishkin
 
235629204 snapchat-business-deck
235629204 snapchat-business-deck235629204 snapchat-business-deck
235629204 snapchat-business-deckYan Rozovsky
 
Zuora Sales Deck
Zuora Sales DeckZuora Sales Deck
Zuora Sales DeckRyan Gum
 

What's hot (20)

The investor presentation we used to raise 2 million dollars
The investor presentation we used to raise 2 million dollarsThe investor presentation we used to raise 2 million dollars
The investor presentation we used to raise 2 million dollars
 
BuzzFeed Pitch Deck
BuzzFeed Pitch DeckBuzzFeed Pitch Deck
BuzzFeed Pitch Deck
 
Tinder Pitch Deck
Tinder Pitch DeckTinder Pitch Deck
Tinder Pitch Deck
 
Foursquare's 1st Pitch Deck
Foursquare's 1st Pitch DeckFoursquare's 1st Pitch Deck
Foursquare's 1st Pitch Deck
 
Facebook Pitch Deck
Facebook Pitch DeckFacebook Pitch Deck
Facebook Pitch Deck
 
Brex Pitch Deck
Brex Pitch DeckBrex Pitch Deck
Brex Pitch Deck
 
Square pitch deck
Square pitch deckSquare pitch deck
Square pitch deck
 
Linkedin Series B Pitch Deck
Linkedin Series B Pitch DeckLinkedin Series B Pitch Deck
Linkedin Series B Pitch Deck
 
Coinbase Seed Round Pitch Deck
Coinbase Seed Round Pitch DeckCoinbase Seed Round Pitch Deck
Coinbase Seed Round Pitch Deck
 
The Deck We Used to Raise $1M Seed Round
The Deck We Used to Raise $1M Seed RoundThe Deck We Used to Raise $1M Seed Round
The Deck We Used to Raise $1M Seed Round
 
Dwolla Startup Pitch Deck
Dwolla Startup Pitch DeckDwolla Startup Pitch Deck
Dwolla Startup Pitch Deck
 
task.ly pitch deck
task.ly pitch decktask.ly pitch deck
task.ly pitch deck
 
Square Pitch Deck
Square Pitch DeckSquare Pitch Deck
Square Pitch Deck
 
Yalochat - 500 Miami Demo Day
Yalochat - 500 Miami Demo DayYalochat - 500 Miami Demo Day
Yalochat - 500 Miami Demo Day
 
Swipes pitch deck for Beta Pitch 2013 Finals in Berlin
Swipes pitch deck for Beta Pitch 2013 Finals in BerlinSwipes pitch deck for Beta Pitch 2013 Finals in Berlin
Swipes pitch deck for Beta Pitch 2013 Finals in Berlin
 
SEOmoz Pitch Deck July 2011
SEOmoz Pitch Deck July 2011SEOmoz Pitch Deck July 2011
SEOmoz Pitch Deck July 2011
 
235629204 snapchat-business-deck
235629204 snapchat-business-deck235629204 snapchat-business-deck
235629204 snapchat-business-deck
 
Kibin
Kibin Kibin
Kibin
 
Chewse
ChewseChewse
Chewse
 
Zuora Sales Deck
Zuora Sales DeckZuora Sales Deck
Zuora Sales Deck
 

Viewers also liked

Airbnb Pitch Deck From 2008
Airbnb Pitch Deck From 2008Airbnb Pitch Deck From 2008
Airbnb Pitch Deck From 2008Ryan Gum
 
Contently Pitch Deck
Contently Pitch DeckContently Pitch Deck
Contently Pitch DeckRyan Gum
 
Sequoia Capital Pitch Deck Template
Sequoia Capital Pitch Deck TemplateSequoia Capital Pitch Deck Template
Sequoia Capital Pitch Deck TemplateMalcolm Lewis
 
Mint.com Pre-Launch Pitch Deck
Mint.com Pre-Launch Pitch DeckMint.com Pre-Launch Pitch Deck
Mint.com Pre-Launch Pitch DeckHiten Shah
 
How to Pitch a VC Redesigned
How to Pitch a VC RedesignedHow to Pitch a VC Redesigned
How to Pitch a VC RedesignedSlides That Rock
 
TouristEye - Personalizing The Travel Experience - 500 Startups
TouristEye - Personalizing The Travel Experience - 500 StartupsTouristEye - Personalizing The Travel Experience - 500 Startups
TouristEye - Personalizing The Travel Experience - 500 Startups500 Startups
 

Viewers also liked (8)

Airbnb Pitch Deck From 2008
Airbnb Pitch Deck From 2008Airbnb Pitch Deck From 2008
Airbnb Pitch Deck From 2008
 
Contently Pitch Deck
Contently Pitch DeckContently Pitch Deck
Contently Pitch Deck
 
Sequoia Capital Pitch Deck Template
Sequoia Capital Pitch Deck TemplateSequoia Capital Pitch Deck Template
Sequoia Capital Pitch Deck Template
 
AirBnB Pitch Deck
AirBnB Pitch Deck AirBnB Pitch Deck
AirBnB Pitch Deck
 
Mint.com Pre-Launch Pitch Deck
Mint.com Pre-Launch Pitch DeckMint.com Pre-Launch Pitch Deck
Mint.com Pre-Launch Pitch Deck
 
How to Pitch a VC Redesigned
How to Pitch a VC RedesignedHow to Pitch a VC Redesigned
How to Pitch a VC Redesigned
 
TouristEye - Personalizing The Travel Experience - 500 Startups
TouristEye - Personalizing The Travel Experience - 500 StartupsTouristEye - Personalizing The Travel Experience - 500 Startups
TouristEye - Personalizing The Travel Experience - 500 Startups
 
LaunchRock
LaunchRockLaunchRock
LaunchRock
 

Similar to Front series A deck

Front Series B Pitch Deck
Front Series B Pitch DeckFront Series B Pitch Deck
Front Series B Pitch DeckIndustry Atom
 
The Anatomy of a Successful Email Marketing Campaign
The Anatomy of a Successful Email Marketing CampaignThe Anatomy of a Successful Email Marketing Campaign
The Anatomy of a Successful Email Marketing CampaignSleek Marketing University
 
Mailchimp: Scaling Experimentation Across Teams
Mailchimp: Scaling Experimentation Across TeamsMailchimp: Scaling Experimentation Across Teams
Mailchimp: Scaling Experimentation Across TeamsOptimizely
 
Growing Revenues with Partners
Growing Revenues with PartnersGrowing Revenues with Partners
Growing Revenues with Partnerscapevector
 
The Must Have Blueprint for Sales Activation
The Must Have Blueprint for Sales ActivationThe Must Have Blueprint for Sales Activation
The Must Have Blueprint for Sales ActivationEngagio
 
Mvc denver startup week 2014
Mvc denver startup week 2014Mvc denver startup week 2014
Mvc denver startup week 2014perryevans
 
An entrepreneurs guide to email marketing. tips, guides, the whole nine insur...
An entrepreneurs guide to email marketing. tips, guides, the whole nine insur...An entrepreneurs guide to email marketing. tips, guides, the whole nine insur...
An entrepreneurs guide to email marketing. tips, guides, the whole nine insur...Checkr
 
The UPS Store Presentation
The UPS Store PresentationThe UPS Store Presentation
The UPS Store Presentationbarnes_mich
 
[DIY] How to price your SaaS product
[DIY] How to price your SaaS product[DIY] How to price your SaaS product
[DIY] How to price your SaaS productPrequate Advisory
 
Webinar - Accelerating the Impact of Customer Success in the Enterprise
Webinar - Accelerating the Impact of Customer Success in the EnterpriseWebinar - Accelerating the Impact of Customer Success in the Enterprise
Webinar - Accelerating the Impact of Customer Success in the EnterpriseTotango
 
5 Things A Company Must Do Now in a Slowing Economy
5 Things A Company Must Do Now in a Slowing Economy5 Things A Company Must Do Now in a Slowing Economy
5 Things A Company Must Do Now in a Slowing EconomyRon Chandler
 
5 Things A Company Must Do Summary Version
5 Things A Company Must Do Summary Version5 Things A Company Must Do Summary Version
5 Things A Company Must Do Summary Versionjshumway2009
 
Opening Remarks, Steve Smith
Opening Remarks, Steve SmithOpening Remarks, Steve Smith
Opening Remarks, Steve SmithMediaPost
 
Enterprise agility
Enterprise agilityEnterprise agility
Enterprise agilityPeterAgile
 
Marketing in the big leagues: Savvy strategies for an Enterprise Marketer’s b...
Marketing in the big leagues: Savvy strategies for an Enterprise Marketer’s b...Marketing in the big leagues: Savvy strategies for an Enterprise Marketer’s b...
Marketing in the big leagues: Savvy strategies for an Enterprise Marketer’s b...Demandbase
 
4 Steps to ABM Success with Predictive Analytics
4 Steps to ABM Success with Predictive Analytics4 Steps to ABM Success with Predictive Analytics
4 Steps to ABM Success with Predictive AnalyticsInfer
 
5 Ways to Create a Successful Email Marketing Campaign
5 Ways to Create a Successful Email Marketing Campaign5 Ways to Create a Successful Email Marketing Campaign
5 Ways to Create a Successful Email Marketing CampaignPinpointe On-Demand
 

Similar to Front series A deck (20)

Front
FrontFront
Front
 
Front Series B Pitch Deck
Front Series B Pitch DeckFront Series B Pitch Deck
Front Series B Pitch Deck
 
The Anatomy of a Successful Email Marketing Campaign
The Anatomy of a Successful Email Marketing CampaignThe Anatomy of a Successful Email Marketing Campaign
The Anatomy of a Successful Email Marketing Campaign
 
Mailchimp: Scaling Experimentation Across Teams
Mailchimp: Scaling Experimentation Across TeamsMailchimp: Scaling Experimentation Across Teams
Mailchimp: Scaling Experimentation Across Teams
 
Growing Revenues with Partners
Growing Revenues with PartnersGrowing Revenues with Partners
Growing Revenues with Partners
 
The Must Have Blueprint for Sales Activation
The Must Have Blueprint for Sales ActivationThe Must Have Blueprint for Sales Activation
The Must Have Blueprint for Sales Activation
 
Mvc denver startup week 2014
Mvc denver startup week 2014Mvc denver startup week 2014
Mvc denver startup week 2014
 
An entrepreneurs guide to email marketing. tips, guides, the whole nine insur...
An entrepreneurs guide to email marketing. tips, guides, the whole nine insur...An entrepreneurs guide to email marketing. tips, guides, the whole nine insur...
An entrepreneurs guide to email marketing. tips, guides, the whole nine insur...
 
The UPS Store Presentation
The UPS Store PresentationThe UPS Store Presentation
The UPS Store Presentation
 
[DIY] How to price your SaaS product
[DIY] How to price your SaaS product[DIY] How to price your SaaS product
[DIY] How to price your SaaS product
 
Webinar - Accelerating the Impact of Customer Success in the Enterprise
Webinar - Accelerating the Impact of Customer Success in the EnterpriseWebinar - Accelerating the Impact of Customer Success in the Enterprise
Webinar - Accelerating the Impact of Customer Success in the Enterprise
 
5 Things A Company Must Do Now in a Slowing Economy
5 Things A Company Must Do Now in a Slowing Economy5 Things A Company Must Do Now in a Slowing Economy
5 Things A Company Must Do Now in a Slowing Economy
 
5 Things A Company Must Do Summary Version
5 Things A Company Must Do Summary Version5 Things A Company Must Do Summary Version
5 Things A Company Must Do Summary Version
 
Opening Remarks, Steve Smith
Opening Remarks, Steve SmithOpening Remarks, Steve Smith
Opening Remarks, Steve Smith
 
Enterprise agility
Enterprise agilityEnterprise agility
Enterprise agility
 
Marketing in the big leagues: Savvy strategies for an Enterprise Marketer’s b...
Marketing in the big leagues: Savvy strategies for an Enterprise Marketer’s b...Marketing in the big leagues: Savvy strategies for an Enterprise Marketer’s b...
Marketing in the big leagues: Savvy strategies for an Enterprise Marketer’s b...
 
4 Steps to ABM Success with Predictive Analytics
4 Steps to ABM Success with Predictive Analytics4 Steps to ABM Success with Predictive Analytics
4 Steps to ABM Success with Predictive Analytics
 
5 Ways to Create a Successful Email Marketing Campaign
5 Ways to Create a Successful Email Marketing Campaign5 Ways to Create a Successful Email Marketing Campaign
5 Ways to Create a Successful Email Marketing Campaign
 
Pitch Deck 2015
Pitch Deck 2015Pitch Deck 2015
Pitch Deck 2015
 
Auto-Lab
Auto-LabAuto-Lab
Auto-Lab
 

Recently uploaded

Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMVoces Mineras
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
Introducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsIntroducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsKnowledgeSeed
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesDoe Paoro
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxmbikashkanyari
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers referencessuser2c065e
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxShruti Mittal
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOne Monitar
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...Operational Excellence Consulting
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersPeter Horsten
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...SOFTTECHHUB
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckHajeJanKamps
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...ssuserf63bd7
 
BAILMENT & PLEDGE business law notes.pptx
BAILMENT & PLEDGE business law notes.pptxBAILMENT & PLEDGE business law notes.pptx
BAILMENT & PLEDGE business law notes.pptxran17april2001
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
Entrepreneurship lessons in Philippines
Entrepreneurship lessons in PhilippinesEntrepreneurship lessons in Philippines
Entrepreneurship lessons in PhilippinesDavidSamuel525586
 

Recently uploaded (20)

Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQM
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
Introducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsIntroducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applications
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic Experiences
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers reference
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptx
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptxThe Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exporters
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deck
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
 
BAILMENT & PLEDGE business law notes.pptx
BAILMENT & PLEDGE business law notes.pptxBAILMENT & PLEDGE business law notes.pptx
BAILMENT & PLEDGE business law notes.pptx
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
Entrepreneurship lessons in Philippines
Entrepreneurship lessons in PhilippinesEntrepreneurship lessons in Philippines
Entrepreneurship lessons in Philippines
 

Front series A deck

  • 1. FRONT All your company’s external communications in one collaborative inbox.
  • 2. THE PROBLEM emails sent per day Email is the most important business communication channel But email is a tool designed for personal use 215 billion are business emails 54% year-on-year growth 7% not collaborative bad productivity error-prone
  • 3. Rebuilding email, for business this time collaborative integrated unified Company > Team > User Share, assign, mention As transparent as can be Analytics 3rd party integrations Open API All email providers All channels e All teams A multichannel email client, where every conversation finds its way to the right people, and is accounted for in the right system. THE SOLUTION
  • 4. good messaging experience business ready consumer bad messaging experience FRONT COMPETITIVE LANDSCAPE
  • 5. Shared inboxes were the perfect wedge: small commitment, big pain, willingness to pay, lower expectations for MVP. 0 225 450 675 900 hello@,contact@ help@,support@operations@billing@,finance@ sales@ accounts@booking@,orders@careers@ bugs@,dev@ feedback@ press@ events@ partners@ m arketing@ others 808 77787983878994111106121125 202 521 624 Shared inboxes managed in Front WE HAVE A HEAD START
  • 6. SELECT CUSTOMERS Front works for teams of all sizes, across many different industries.
  • 7. Front has a great user experience! It is extremely efficient, reliable, and easy to navigate.“ Bellhops, 100 seats Wouldn’t go back to Gmail if you paid me. “ Baroo, 20 seats A wonderfully useful tool that has saved us time and energy. If an opportunity arises to recommend Front to other teams, even outside of MailChimp, it's always top of mind.“ MailChimp, 4 different teams I’m in love with Front! “Guillermo Rauch, this week-end CUSTOMERS ARE VERY SATISFIED
  • 8. 0 250 500 750 1000 $0 $30,000 $60,000 $90,000 $120,000 6/1/2014 9/1/2014 12/1/2014 3/1/2015 6/1/2015 9/1/2015 12/1/2015 3/1/2016 COMPANIES MRR MRR grew 5.4 times in the past 12 months. CONSISTENT ORGANIC GROWTH
  • 9. -20% -15% -10% -5% 0% 5% 6/30/2014 9/30/2014 12/31/2014 3/31/2015 6/30/2015 9/30/2015 12/31/2015 3/31/2016 USER CHURN MRR CHURN ~3% monthly user churn, negative net MRR churn. NET MRR CHURN LOW CHURN
  • 10. OUR FOCUS TO DATE
  • 11. Fast iteration: frontapp.com/roadmap No complex product lines: we only sell licences to use our only product THE PRODUCT COMES FIRST We’re our first users 60% of payroll = Engineering Support agents = 0
  • 12. 3 acquisition channels organic growth sales marketing 70% of 2015 leads Customer word-of-mouth Leader on “shared inbox” 40 qualified demos / month / SDR 28% post-demo conversion $36k ARR added / month / AE ✓ Content playbook ✓ Co-marketing playbook ✓ Paid acq. unit economics We’ve identified repeatable strategies to acquire new customers. We will iterate on those and double down on the winners. ACQUISITION CHANNELS
  • 13. Stripe error Big customer shut down 150% annual expansion: the “land & expand” strategy works. Percentage of MRR retained relative to starting month WE LAND AND EXPAND
  • 14. WE’VE BEEN CAPITAL EFFICIENT $1.3m $1.8m $90k 5 months Spent in 18 months to reach $1.4m in ARR Left from last seed round Monthly burn To be profitable
  • 15. RAISING $10M SERIES A TO ACCELERATE GROWTH
  • 16. 1st sales @ and Cailen D’Sa Head of Sales Greg Walder Head of Customer Success Former head of upsells @ Unfair access to pool of excellent French engineers Mathilde Collin CEO, co-founder Laurent Perrin CTO, co-founder THE RIGHT MIX OF PASSION AND EXPERIENCE
  • 17. Today Q2 Q3 Q4 Q1 Q2 Q3 New Platforms New Integrations New Channels Entreprise Ready Android iPad New iOS Messenger WeChat Whatsapp Exchange Dropbox Google Drive Box HubSpot Base Zoho BOTS Teams SLAsSSO Mailchimp Magento ConstantContact Kissmetrics Mixpanel Segment Native Mac App Custom Rights Light Users Advanced Reporting Other email providers THE PRODUCT ROADMAP IS CLEAR NetSuite Marketo Etc.
  • 18. PROJECTIONS 2016 2017 ARR Headcount $3m 39 $10m 53 $0k $250k $500k $750k $1000k 5/1/2016 8/1/2016 11/1/2016 2/1/2017 5/1/2017 8/1/2017 11/1/2017 Payroll (eng.) Payroll (non-eng.) Selling & Marketing Other $0k $250k $500k $750k $1000k 5/1/2016 8/1/2016 11/1/2016 2/1/2017 5/1/2017 8/1/2017 11/1/2017 Expenses MRR Revenues
  • 19. Committed: Stewart Butterfield Eoghan McCabe Led by Softtech VC Angel investments from: Paul Buchheit Elad Gil & 32 more Series Seed $3.1M Series A $10M Sept. 2014 now FUNDING
  • 20. We’re going after the bigger opportunity. Front will own the external communications space. Slack proved that businesses are ready to buy good communication tools. They’re going after the internal communications market. THE OPPORTUNITY