Stratus avance

Vice President, Avance Development
Tim Wegner
Avance Software Development
May 3, 2011

Stratus Technologies
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Delivers the highest uptime assurance in the industry using resilient technologies combined with proactive availability management and monitoring services
Patented, time-tested technologies for over 30 years
Proactive monitoring of hundreds of events
Preventative analytics
Highest customer retention
Uptime-centric culture
Minimizes average server downtime to 1 minute/year
Stratus
Stratus Technologies: Uptime = Peace of Mind

You Rely On Stratus Every Day …
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Make a credit purchase
Manage investments
Call 911 for help
Do your banking
Enjoy a drink of water
Trust your medication

Avance Mission and Product
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VM
VM
VM
Avance™ Software
Mission:Create a software-based, business-critical computing solution
Built-in virtualization
2006
Server consolidation
Windows / Linux VMs
Simple, affordable high-availability for SMBs
Hardware and host software fault tolerance
Operator error prevention
Runs on x86 servers
Split-site configuration
Disaster recovery
Location 1
Location 2
Technology Partners

Speed versus Reliability
Uptime. All the time.
Development Speed
Focus on high-impact features
Accelerate QA
Eliminate unnecessary processes
Extensive testing
Resistance to change
Support trumps new development
Opposing Forces
5

Typical Organizational Structure
Product Mgt, Sales
Partner
Customer
Engineering
L1-L3
Support
Engineering far removed from customer
Product requirements lost in translation; long clarification cycles
Limited direct feedback on product: both positive and negative
Limited visibility into end-user operations
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Avance Organizational Structure
Collaborate with partners
Product Marketing
Customer
Partner
Engineering
L2, L3 Support
L1 Support
Impact
Faster, clearer understanding of critical product requirements
Greater visibility into end customers’ operations and their pains
Stronger relationships withcustomers’ IT staffs
Positive “direct” feedback motivates engineering
Negative “direct” feedback accelerates change
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Accelerating QA Testing
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Fully Automated
Builds
Test resource acquisition
Test execution
Merged
Development &
Quality Assurance
Every engineer contributes to QA
Nightly test
packages
find ~95% of
critical issues
Basic triage
Reports
Avance design philosophy: if you can’t test it, redesign it
Test strategy, development in parallel with product features development
Focus on eliminating unnecessary product complexity
Encourage customers / partners to extend QA efforts

Agile Software Development



Verification/Retrospect
Plan
Execute
1 day
6 days
3 days
3 scrum teams  2-week sprint Average 1 release per month
Avance Agile Process
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Challenges
Long-term planning, roadmaps
Carving out enough resources for game changers
Resisting non-critical backlog
Benefits
Predictability, focus
Customers pleased with frequency of new features
Higher quality releases, sequenced change

Thank You
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Backup

Professional & Managed
Services
Best practices: Guaranteed SLAs
Proactive Availability Management
24/7 monitoring: people / practices
Detects and handles faults before they cause downtime
Automated Uptime Layer
Server
Stratus Uptime AssuranceValue Added Services
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Stratus avance

by MassTLC on May 04, 2011

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Stratus avance — Presentation Transcript