Dean Health Systems, Delivering Value-Based Care through Optimal Use of IT and Data
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Dean Health Systems, Delivering Value-Based Care through Optimal Use of IT and Data

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Craig Sammit, CEO of Dean Health Systems in Madison WI, presented Dean's path to being a leading, nationally recognized Accountable Care Organization. He shared their use of technology to support the ...

Craig Sammit, CEO of Dean Health Systems in Madison WI, presented Dean's path to being a leading, nationally recognized Accountable Care Organization. He shared their use of technology to support the shift from volume to value and the gaps and opportunities that exist.

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  • There ’s no where to hide. Dean launched our Iphone/Ipad app for our ehr. One of our doctors said, I wish the patients stopped e-mailing me. My response was “hello!” – we’re in the world of social media- you should expect that. We’re also in the world of total transparency. We should expect that every one of our patients should know everything about us. Tell story of angies list. Saying Consumer reports is putting all data that you can find. And Carol.com. Talk about how it works. Sounds like expedia of healthcare right? We ’ll, we’re going to have that, and the yelp of healthcare, and the zagats of healthcare, and the trip-advisor of healthcare- as there should be. Patients should get to see everything about their docs, their hospitals, and their healthplans and choose because of it.
  • And we ’re got other things- going for us. Umm, where are we on here. Oh God- yes, here we are. We have one of the lowest uninsurance rate, e.g. 3 percent. Compared to Texas at 20%. So we’re close to being reformed. We ’re one of the most wired states in the nation, and we must bow to EPIC to thank them for that. And this is not about the badgers, this is about teamwork between HC organizations – WCHQ, WHIO. In MA, we sought to beat each other up- here we try to make each other better.

Dean Health Systems, Delivering Value-Based Care through Optimal Use of IT and Data Dean Health Systems, Delivering Value-Based Care through Optimal Use of IT and Data Presentation Transcript

  • Becoming Accountable: Delivering Value-Based Care through Optimal Use of IT and Data Craig E. Samitt, MD, MBA President & CEO, Dean Health System Mass Technology Leadership Council September 22, 2011
  • Our Focus Today
    • Our Structure: Introducing Dean Health System
    • Our Progress: On the Journey towards Accountability
    • Our Strategies: Delivering Value-Based Care through Optimal Use of IT and Data
    Page
  • Page
  • An Introduction to Dean
    • Dean Health Systems, Inc. ( “DHS”) is one of the largest integrated healthcare systems in the Midwest
      • December 31, 2010 LTM revenue of $1.3 billion; EBITDA of $50+ million
    • Multi-specialty physician group practice
      • 500+ physicians providing over 1.5 million ambulatory visits per year
      • Network of more than 60 locations
      • Strategic partnership with SSM Health Care ( “SSM”) – began in 1912
      • Estimated 30% service area market share by physician services
    • Health insurance provider ( “DHI”) and PBM (“Navitus”)
      • Provides healthcare coverage to approximately 300,000 members
      • Estimated 20% service area market share by enrollees
      • Largest HMO in Wisconsin
    • A Vision to Transform Healthcare
    Page
  • A Vision to Transform Healthcare
    • Our Vision: “We are passionate about keeping our patients healthy, exceptional at caring for them when they are sick, and efficient in providing them with the best value and service.”
    • Our Focus: Let the rest of our industry focus on Volume. We ’re focusing on Value.
      • Delivering Effective Care
      • Delivering Patient-Centered Care
      • Delivering Efficient Care
    Page
  • Page Page Delivering Value by Winning in a Transparent World
  • Delivering Value through Service Improvement Page TARGET “ Overall Rating of Doctor”
  • Delivering Value through Quality: Where we stand in the nation Page
  • Page HEDIS/WCHQ Measure Progress from 2009 to 2011 Delivering Value through Quality:
  • Delivering Value by “Bending the Cost Curve” Page Trend at ¼ the rate of the National Trend
  • Delivering Value to Customers : A Cautionary Tale of Two Cities 75 miles away, but a world apart Page Milwaukee, WI: National for-profit payor dominated. Lesser system Accountability Madison, WI: Accountable Care Organization dominated. Provider-Sponsored Plans 30+% differential
  • Delivering Value through IT and Data Tools Page Web Portals Optimal Use of EHR HIE Broad Implementation of EHR Unified Systemwide IT Team Operational Technologies ExtensiveData Reliance Tele-Health Medical Business Intelligence Phone Technologies Clinical Decision Support
  • Unified System IT Team: “Delivering Value through Integration” Page
  • Broad Implementation of EHR: Including hosted implementation with affiliates Page
  • EHR Optimization: Meaningful Use of EHR has not been sufficient. We ’ve focused on “Optimal Use” Page
  • Web Portals: Offering Personalized accessibility that spans generations Page
  • HIE: Care Everywhere and WISHIN Page Dean/St. Marys
  • Operational Technologies: Maximizing the Use of Technology to Improve Workflow Page
  • Phone Technologies: Optimizing Communications via Technology Page
  • Data Reliance: We ’ve worked to benchmark everything, and then share all that we measure Page
  • Page Medical Business Intelligence: Moving beyond Clinical Decision Support to more Extensive Data-Mining Capabilities
  • Next Steps: Pursuing Emerging Technologies- Virtual Visits, Tele-Care, Remote Monitoring Page
  • Next Steps: Working on Our Weakness Page From Advisory Board: Dean/SSM-WI ACO IT Capability Assessment
  • Contact information:
    • Craig E. Samitt, MD, MBA
    • President and CEO
    • Dean Health System
    • 1808 West Beltline Highway
    • Madison, WI 53713
    • E-mail: craig.samitt@deancare.com
    • Telephone: (608) 250-1421
    Page