Communication skills


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Effective communication skills

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  • My ward member does not know any thing about your presentation about your EFFECTIVE COMMUNICATION but he is a GOOD ORATOR........what is use of ur PPT
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  • Dear Maryala ji,
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  • Dear Maryala Srinivas ji,
    Its indeed a great pleasure for me to c a presentation uploaded by u on the very good topic in a very lucid and different way. Hearty congratulations to u.
    All d very best.
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Communication skills

  1. 1. Maryala Srinivas Managing Director
  2. 2. • the speaker was nervous • the speaker was disorganised • the speaker never looked at me • the speaker had bad accent • the speaker did not sound enthusiastic • the speaker was monotonous • the visuals were bad • I was irritated by his/her clothing • the speaker was speaking too softly • the speech was confused; I didn’t know what he/she was trying to tell me This is what irritates people during presentations
  3. 3. Different aspects To avoid any negative outcome the following aspects are important in making a presentation: • Preparation and planning • Language of presentations • Visuals/equipment • the presentation itself.
  4. 4. Preparation at home When you plan your presentation you need to answer the following questions: 1. Who is my audience (how much do they know about my topic?) 2. How am I going to organise my topic? (it needs to tell a story) 3. How long should my presentation be? (you will have time limits and you need to say everything within that limit) 4. What visual support shall I use? (PowerPoint, transparencies, models, objects...?)
  5. 5. What is a good presenter?
  6. 6. What is a good presenter? “A presenter should be like a mini skirt: Long enough to cover the vital parts, and short enough to attract attention.”
  7. 7. This is the basic structure of a talk: 1. Introduction 2. Main part (body) 3. Conclusion 4. Question & Answer session Plan you presentation carefully This means that you need to plan every part carefully. Your presentation must tell a story. At this stage you are like a screen-writer, someone who is writing a play.
  8. 8. Good Eye Contact Standing Posture Hand Gestures Pitch & Voice Modulation Facial Expressions Dressing Confidence
  9. 9. Introduction Introduction is probably the most important part. The Purpose of the introduction is “to tell the audience what you are going to tell them”. You should remember that there is no second chance for a first bad impression. If you start off badly you will spoil everything. During the introduction you need to achieve the following aims: Gain Attention attract Interest create Desire stimulate Action
  10. 10. Getting started - greeting the audience • Good morning, ladies and gentlemen. • Welcome to my presentation. • It’s very nice to see you all here today. • Can we get started? • Let me say just a few words about my background... What you need to do first is to greet your audience. Here are some useful phrases: Then you proceed to the introduction to your topic
  11. 11. Making an effective opening • Give them a problem to think about (Suppose you... Why is it that...) • Give them some amazing facts.(Did you know that ...) • Give them a story or a personal anecdote (stories always atract attention) • Use a citation (if you want to start on a more philosophical note) • Make a funny remark (but be careful with humour, not all jokes work well) • Record a music piece perhaps (if appropriate for the topic) There are several ways how to attract the audience right from the beginning. Think of one of the following techniques to introduce your talk:
  12. 12. Possible Introduction Scheme: 1. start with welcoming courtesies/introduce yourself 2. state the purpose of your talk, using one of the techniques 3. give a route map (tell them how long will your presentation take) 4. give the rules (do you allow to be interrupted or should your audience keep questions until the end)
  13. 13. Some useful phrases • What I want to do this morning is to ….. • My talk will take about 30 minutes. • During my presentation, I’m going to be focusing on four main areas. • I’ll be giving out copies of my transparencies at the end. • If you have any questions, or comments you’d like to make, please don’t hesitate to stop me.
  14. 14. Language matters: Spoken vs. Written Style KISS Principle Use active verbs instead of passive verbs. Toyota sold two million cars last year. Two million cars were sold by Toyota last year.
  15. 15. Adapting the language Chemistry is a science which touches our lives at many points. It forms a bridge between physics and biology, earth sciences and medical sciences. We can say that with chemistry we can better understand life cycles on the one hand, and man-made processes on the other. Chemistry Chemistry is an area of study which touches human life at innumerable points. It is the science which forms a bridge between physics and biology as well as between earth sciences and life and medical sciences. It is therefore a central science which holds the key to an appreciation and understanding of life cycles on the one hand through to man-made processes on the other. Just look at the example above: it has been taken from a course-book. It was meant for reading and not for speaking. You cannot possibly use the same text for speaking. The language is much too condensed and complicated, the sentences are too long, and difficult to follow. The same idea can be simplified by paraphrasing, as for example:
  16. 16. Signposting "I'll start by describing the current position in Europe. Then I'll move on to some of the achievements we've made in Asia. After that I'll consider the opportunities we see for further expansion in Africa. Lastly, I'll quickly recap before concluding with some recommendations."
  17. 17. Ending your talk When you come to the end of your presentation you need to indicate this to the people. Don’t just end up abruptly without giving a conclusion.The purpose of the conclusion is to “tell the people what you have told them”. Follow this scheme: • summarise facts • give recommendations • give proposals Thank the audience Invite questions
  18. 18. Ending your talk : useful phrases Thanking the audience & Inviting questions •Thank you for your attention and if you have any questions I’ll be pleased to answer them. • I’ll be happy to answer any questions. • Are there any questions you’d like to ask? Wrapping up • This brings me to the end of my presentation. • Let me just run over the key points again… • To sum up briefly… • To conclude … • As we’ve seen… • So, my recommendation is …. • I would welcome any suggestions.
  19. 19. Rehearsal Rehearsal is a vital part of preparation. You should leave time to practise your speech two or three times and also practise with your group. In this way you will: – become more familiar with what you want to say – identify weaknesses in your presentation – be able to practise difficult pronunciations – be able to check the time that your presentation takes and make any necessary modifications So practise, practise, practise! Prepare everything: words, visual aids, timing, equipment. Rehearse your presentation several times and time it. Is it the right length? Are you completely familiar with all your illustrations? Are they in the right order? Can you give good comments to your visuals? How will you answer difficult questions? Do you know the room? Are you confident about the equipment? When you have answered all these questions, you will become more confident .
  20. 20. Consider this in preparing your presentation: • Simplify the text. • Focus your material. You can’t say everything. • Use transitions (signsposting) to move smoothly. • Use examples, anecdotes, statistics to support your message. • Use a lot of visuals to reinforce the message. • Consider timing. • Apply the KISS principle. • Practise alone and with the whole group. Conclusion
  21. 21. Maryala Srinivas Managing Director