2.
On Road Integrated Optimization and Navigation.
Software that uses package-level detail & customized online
map data.
Provides drivers with optimized routing information.
Streamline system that increases delivery effectiveness.
Less cost to customers and company.
What is O.R.I.O.N
3. Orion program is the of a long-term operational technology
investment.
Late 90s, UPS began discussing improvements on customer
service delivery.
Ideally, to enhance customer service and reduces numbers
driven.
Most efficient delivery route possible.
Scope of ORION Project
4. Going into the new millennium, UPS made a commitment to
increase its investments in technology.
ORION uses expansive fleet telematics & advanced
algorithms.
These algorithms gather and calculate countless amounts of
data to provide UPS drivers with optimized routes.
Calculate most efficient option for drivers.
Special delivery times
Road regulations
Private roads that does not appear on a map
Analysis
5. System relies on online map data.
Contains 250 million address data points for access.
UPS Engineers wrote a 1,000 pages Orion algorithm, an
exercise in Heuristics.
Heuristics is the search for the best answer one can find with
the results continually refined over time based on experience.
Includes “Traveling Salesman Algorithm”
A tool that calculates the most efficient path between a variety of
points & geographic mapping.
Delivery Information Acquisition Device (DIAD)
Indicates two possible ways for drivers to make deliveries.
Analysis Cont’d
6.
Implementation of the ORION system followed the PMO
guidelines, rather UPS incorporated some in-house process.
The company had two PMOs.
New Jersey & Georgia
Project implementation aligned with that established in the
PMBOK.
Project Managers (PM) were mostly high-level managers.
PMs moved to different locations within the U.S. overseeing
ORION implementation.
Project Management
7. Deliverables
Telematics
Online mapping
Planning and estimating process information were not wildly
available.
According to UPS, ORION has been more than a decade in the
making.
First prototype was implemented in 2008.
ORION is currently being implemented and target complete
date in 2018.
ORION deployment required approx. 700 employees
Project Management
Cont’d
8. ORION has been deployed to 10,000 routes and 82 facilities by
2013.
In 2014, 24,00 routes were optimized with Orion.
Currently, about 40% of the company’s 55,000 U.S. routes using
ORION.
Routes using the system have been reduced by an average
between 7 and 8 miles.
Expected to save UPS $300 - $400 million a year.
Benefits to customers.
UPS My Choice Service.
Project Management
Cont’d
9. Continue to be Innovative.
Continue to focus on making delivery easier and faster.
Continue to focus on customer satisfaction.
Recommendations
