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Sensors, Signals and
Sense-making in
Human-Energy
Relationships
Martha	
  G	
  Russell	
  
	
  
Human	
  Sciences	
  &	
  Technology	
  Advanced	
  Research	
  Ins<tute	
  
HSTAR	
  
	
  
mediaX	
  at	
  Stanford	
  University	
  
Wireless Networks
Powered by the Smart Grid
•  Sensors,	
  Signals	
  and	
  Sense-­‐making	
  in	
  Human-­‐Energy	
  	
  
•  The	
  issues	
  are	
  complex	
  and	
  require	
  collabora<on	
  
–  Interdisciplinary	
  
–  Industry-­‐university	
  
–  Intersector	
  

•  Humans	
  must	
  be	
  considered	
  at	
  every	
  stage	
  of	
  the	
  
technology-­‐design-­‐implementa<on	
  processes	
  
Stanford Clinical Anatomy Scans

!
!
!
a t S T A N F O R D U! I V E R S I T Y
N
Discovery Collaborations !
Span Stanford Labs!

Distributed Vision Lab

SCANs

DVL
Electrical Engineering
Computer
Science
Philosophy

EE

Psychology

Psy

CS

Linguistics Communication Between Humans
and Interactive Media
Ling

CHIMe

Phil

SHL

VHIL

Stanford Humanities Lab
Graduate School
Of Business

GSB

Virtual Human
Interaction Lab
Center for the Study Of
CSLI
Language & Information

SCIL
Art

EngineeringEng
& Product
Design

Law

PBLL

Work
Technology &
Organization

Project Based
Learning
Laboratory

PBLL

SSP

Symbolic
LIFE
Systems Program

Center for
Legal
Informatics

Ed

Stanford Center
for Innovations
in Learning
Digital Art
Center

School of Education;
Education and
Learning Sciences

Des

Stanford Joint
Program in Design
d.school
Learning in Informal and
Formal Environments
Wireless Networks
Powered by the Smart Grid
•  Accelera<ng	
  Transforma<on	
  	
  
–  Changing	
  Energy	
  Behavior	
  of	
  Consumers	
  
•  Context,	
  Choice	
  &	
  Control	
  
•  Networks	
  of	
  Energy	
  Seman<cs	
  

–  Transforming	
  Business	
  Ecosystems	
  

•  Improving	
  the	
  Quality	
  of	
  Decision	
  Making	
  
–  Preserving	
  ambiguity	
  and	
  assump<ons	
  
–  Reducing	
  bias	
  
–  Balancing	
  human-­‐made	
  decisions	
  with	
  automated	
  systems	
  
Changing Energy
Behavior of Consumers

COLLECT	
  
&	
  
CAPTURE	
  

TECHNOLOGY	
  
PLATFORM	
  

PROGRAMS	
  

MODELING	
  

10/21/13	
  

ECONOMETRIC
ESTIMATION

COMMUNICATION
NETWORK

MEDIA
PROGRAMS

SEGMENTATION

POLICY
PROGRAMS

PRESENT	
  
&	
  
INFORM	
  

MULTI-AGENT
SIMULATION

ANALYTICS

ENERGY	
  
USE	
  

FOUNDATIONAL
WORK

DATABASE

	
  
PERVASIVE	
  
SENSORS	
  

SENSOR
DEVELOPMENT

SYSTEM	
  

COMMUNITY
PROGRAMS

	
  

TRANSFORMATION	
  
ENGINE	
  

	
  WEB	
  ENABLED	
  
DEVICES	
  

INDIVIDUAL	
  

GROUP	
  

BEHAVIOR	
  
CHANGE	
  
5	
  
Changing Energy
Behavior of Consumers

• 

•  Off	
  isn’t	
  “off”	
  
Stretching	
  monetary	
  incen<ves	
  
Measuring Impact of
Transformative Coalitions
Impact
over time

Measure & Track

Co-Create
Value

Shared	
  
Vision	
  
Transforma<on	
  
Actors &
Events

Coalitions
Interact &
Feedback

Martha G. Russell, Kaisa Still, Jukka Huhtamaki, and Neil Rubens, “Transforming innovation ecosystems through shared vision
and network orchestration,” Triple Helix IX Conference, Stanford University, July 13, 2011.
9
The	
  Consumer	
  Conversa<on	
  
140	
  Characters	
  
	
  	
  

Blogs	
  	
  
Press	
  Releases	
  	
  
Web	
  Sites	
  
Paid	
  Media	
  

#martharussell	
  
hap://mediax.stanford.edu/changeeb.html	
  
h=p://www.nexp.org/energy/hashtags	
  
Amplify the Network Effect

“Smart	
  meter”	
  	
  
March	
  2010	
  

“Smart	
  meter”	
  
November	
  2010	
  	
  

“Smart	
  meter”	
  
September	
  2010	
  	
  
Network of Energy Semantics
Anatomy	
  of	
  a	
  Tweetology	
  
•  Way	
  users	
  are	
  related	
  to	
  
messages	
  –	
  author,	
  receiver,	
  
men<oned	
  
–  RT	
  PG&E4me	
  

•  Type	
  of	
  messages	
  -­‐	
  
broadcast,	
  conversa<on	
  
–  #mediaxstanford	
  
–  @martharussell	
  

•  Related	
  resource	
  –	
  content	
  
and	
  reference	
  to	
  it,	
  term	
  
disambigua<on	
  
–  url,	
  bit.ly	
  
–  Stanford	
  Ecolinguis<c	
  Ontology	
  
•  June	
  Flora,	
  Carrie	
  Armel,	
  M	
  Russell	
  

Claudia	
  Wagner	
  and	
  Markus	
  Strohmaier,	
  “The	
  Wisdom	
  in	
  Tweetonomies:	
  Acquiring	
  Latent	
  Conceptual	
  Structures	
  from	
  Social	
  Awareness	
  
Streams,”	
  WWW2010,	
  April	
  26-­‐30,	
  2010,	
  Raleigh,	
  North	
  Carolina.	
  
Network of Energy Semantics

Volume,	
  Rhythm,	
  Syntax	
  
Network of Energy Semantics
Russell,	
  M.,	
  Flora,	
  J.A.	
  Strohmaier,	
  M.,	
  
Poschko,	
  J.,	
  Perez,	
  J.	
  Yu,	
  J.,	
  Smith,	
  M.A.,	
  
Rubens,	
  N.	
  (2013).	
  Seman<c	
  Analysis	
  of	
  
Energy-­‐Related	
  Conversa<ons	
  in	
  Social	
  
Media:	
  A	
  Twiaer	
  Case	
  Study.	
  in	
  L.Kahle	
  and	
  
E.G.	
  Aaay,	
  Eds.,	
  Communica<ng	
  
Sustainability	
  for	
  the	
  Green	
  Economy,	
  M.E.	
  
Sharp,	
  Armonk,	
  NY..	
  
	
  
2,472,900	
  tweets	
  
18,338	
  hashtags	
  (w/	
  occurrence	
  of	
  3	
  or	
  more)	
  Date	
  
Range:	
  3.Sep.2010	
  -­‐	
  Jan.3.2011	
  (4	
  months)	
  Data	
  
Collec<on	
  Frequency:	
  daily	
  snapshots	
  
Keywords:	
  keywords	
  related	
  to	
  energy	
  saving	
  
behaviors	
  (see	
  keywords.txt).	
  
	
  

h=p://mediax.stanford.edu/energydata.html	
  
3.1
3.1.1

Daily Time Shots
2011.Mar.13

Network of Energy Semantics
Network of Energy Semantics
Network of Energy Semantics

This	
  dataset	
  was	
  constructed	
  as	
  a	
  part	
  of	
  the	
  "Social	
  Media	
  
Analy<cs	
  for	
  Monitoring	
  and	
  Changing	
  Energy	
  Consump<on	
  
Behavior"	
  ini<a<ve	
  of	
  the	
  Stanford	
  ARPAe	
  project.	
  	
  For	
  more	
  
details	
  please	
  refer	
  to:	
  M.	
  G.	
  Russell,	
  J.	
  Flora,	
  M.	
  Strohmaier,	
  J.	
  
Poschko,	
  R.	
  Perez,	
  N.	
  Rubens.	
  	
  Seman<c	
  Analysis	
  of	
  Energy-­‐
Related	
  Conversa<ons	
  in	
  Social	
  Media:	
  A	
  Twiaer	
  Case	
  Study.	
  	
  
Interna<onal	
  Conference	
  of	
  Persuasive	
  Technology	
  (Persuasive	
  
2011),	
  Columbus,	
  OH,	
  USA,	
  Jun.2011.	
  
	
  
	
  The	
  ini<al	
  purpose	
  of	
  construc<ng	
  of	
  this	
  dataset	
  was	
  to	
  assist	
  in	
  understanding	
  the	
  role	
  of	
  social	
  media	
  in	
  changing	
  consumer’s	
  
energy	
  behavior.	
  	
  We	
  believe	
  it	
  could	
  be	
  useful	
  for	
  other	
  purposes	
  as	
  well,	
  and	
  therefore	
  are	
  releasing	
  it	
  publicly.	
  
	
  Data	
  was	
  acquired	
  on	
  a	
  daily	
  basis	
  by	
  u<lizing	
  the	
  NodeXL	
  Twiaer	
  Importer	
  module	
  *xl1,	
  which	
  captured	
  the	
  latest	
  messages	
  
containing	
  energy	
  related	
  keywords	
  (see	
  keywords.txt).	
  	
  The	
  eco-­‐linguis<c	
  keywords	
  used	
  to	
  collect	
  the	
  tweets	
  was	
  developed	
  at	
  
Stanford	
  University	
  by	
  Drs.	
  June	
  Flora,	
  Carrie	
  Armel,	
  and	
  Martha	
  Russell,	
  under	
  sponsorship	
  from	
  the	
  US	
  Advanced	
  Research	
  
Projects	
  Agency	
  for	
  Energy,	
  and	
  Media	
  X	
  at	
  Stanford	
  University.	
  
	
  
#California

h=p://www.nexp.org/energy/hashtags	
  
September	
  19-­‐25,	
  2011	
  
5000	
  most	
  frequently	
  occurring	
  hashtags	
  	
  
Business Ecosystem
Transformation
Impact
over time

Actors &
Events

Shared	
  
Vision	
  
Transforma<on	
  
Coalitions

Martha G. Russell, Kaisa Still, Jukka Huhtamaki, and Neil Rubens, “Transforming innovation ecosystems through shared vision
and network orchestration,” Triple Helix IX Conference, Stanford University, July 13, 2011.
21
Rela<onships	
  co-­‐create	
  value	
  
Level 3 Global Green Tech Business Ecosystem

Ecosystems for Transformation

Level	
  3	
  -­‐	
  Innova<on	
  Ecosystems	
  Dataset,	
  July	
  2010	
  
Nodes	
  inflated	
  by	
  out-­‐degree	
  
Quality of Decisions
•  Complex	
  Decisions	
  
–  Influenced	
  by	
  bias	
  
–  Lack	
  evalua<on	
  process	
  for	
  next	
  decision	
  
–  Reflect	
  judgment	
  of	
  proximal	
  exper<se	
  
–  Osen	
  require	
  reduc<on	
  of	
  variables	
  to	
  
•  Make	
  #	
  of	
  considera<ons	
  manageable	
  by	
  group	
  
•  Limit	
  vulnerability	
  of	
  missing/non-­‐available	
  data	
  
•  Reflect	
  priori<es	
  of	
  decision	
  makers	
  

–  Hard	
  to	
  change	
  because	
  assump<ons	
  about	
  key	
  variables	
  
are	
  set	
  aside	
  	
  
Decision Support
•  Develop	
  crowd-­‐sourced	
  input	
  (Expert	
  flash	
  teams,	
  M.	
  Bernstein,	
  2013)	
  
and	
  make	
  available	
  on	
  assump<ons	
  
•  Use	
  case	
  =	
  electric	
  vehicle	
  purchase	
  &	
  care	
  

•  Create	
  guidelines	
  for	
  using	
  a	
  suite	
  of	
  crowd-­‐sourcing	
  
tools	
  and	
  metrics	
  to	
  document/track	
  assump<ons	
  
(Visual	
  Support	
  for	
  Complex	
  Decisions,	
  Basole,	
  Russell,	
  S<ll,	
  Huhtamäki,	
  under	
  review)	
  

–  Use	
  case	
  =	
  electric	
  vehicle	
  incen<ves	
  in	
  communi<es	
  

•  In	
  order	
  to	
  create	
  synergis<c	
  insights	
  about	
  events,	
  
event	
  sequences	
  and	
  <ming	
  	
  
–  Use	
  case	
  =	
  policies	
  and	
  program	
  decisions	
  for	
  energy	
  use	
  
reduc<on	
  
Complex Decision Systems
Balance Human & Automated Roles
Quality of Decisions
•  Preserving	
  ambiguity	
  and	
  assump<ons	
  
•  Reducing	
  bias	
  
•  Balancing	
  roles	
  of	
  humans	
  and	
  automated	
  systems	
  in	
  
decisions	
  
•  Clarifying	
  and	
  protec<ng	
  digital	
  human	
  rights	
  
Balance Biz – Personal Interests
Clarify Consumers’ Digital Rights

Consumer Bill
of Digital Rights
Information Disclosure
Confidentiality of Information
Security of Information
Participation in Advertising Decisions
Respect and Nondiscrimination
Complaints and Appeals
Thank you
•  Seeking	
  Collaborators	
  
•  What	
  can	
  we	
  do	
  together	
  that	
  neither	
  of	
  us	
  
could	
  do	
  alone?	
  
•  Martha	
  G	
  Russell,	
  PhD	
  
•  Martha.Russell@stanford.edu	
  
•  650-­‐646-­‐1331	
  

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Sensors, Signals and Sense-making in Energy Conversations

  • 1. Sensors, Signals and Sense-making in Human-Energy Relationships Martha  G  Russell     Human  Sciences  &  Technology  Advanced  Research  Ins<tute   HSTAR     mediaX  at  Stanford  University  
  • 2. Wireless Networks Powered by the Smart Grid •  Sensors,  Signals  and  Sense-­‐making  in  Human-­‐Energy     •  The  issues  are  complex  and  require  collabora<on   –  Interdisciplinary   –  Industry-­‐university   –  Intersector   •  Humans  must  be  considered  at  every  stage  of  the   technology-­‐design-­‐implementa<on  processes  
  • 3. Stanford Clinical Anatomy Scans ! ! ! a t S T A N F O R D U! I V E R S I T Y N Discovery Collaborations ! Span Stanford Labs! Distributed Vision Lab SCANs DVL Electrical Engineering Computer Science Philosophy EE Psychology Psy CS Linguistics Communication Between Humans and Interactive Media Ling CHIMe Phil SHL VHIL Stanford Humanities Lab Graduate School Of Business GSB Virtual Human Interaction Lab Center for the Study Of CSLI Language & Information SCIL Art EngineeringEng & Product Design Law PBLL Work Technology & Organization Project Based Learning Laboratory PBLL SSP Symbolic LIFE Systems Program Center for Legal Informatics Ed Stanford Center for Innovations in Learning Digital Art Center School of Education; Education and Learning Sciences Des Stanford Joint Program in Design d.school Learning in Informal and Formal Environments
  • 4. Wireless Networks Powered by the Smart Grid •  Accelera<ng  Transforma<on     –  Changing  Energy  Behavior  of  Consumers   •  Context,  Choice  &  Control   •  Networks  of  Energy  Seman<cs   –  Transforming  Business  Ecosystems   •  Improving  the  Quality  of  Decision  Making   –  Preserving  ambiguity  and  assump<ons   –  Reducing  bias   –  Balancing  human-­‐made  decisions  with  automated  systems  
  • 5. Changing Energy Behavior of Consumers COLLECT   &   CAPTURE   TECHNOLOGY   PLATFORM   PROGRAMS   MODELING   10/21/13   ECONOMETRIC ESTIMATION COMMUNICATION NETWORK MEDIA PROGRAMS SEGMENTATION POLICY PROGRAMS PRESENT   &   INFORM   MULTI-AGENT SIMULATION ANALYTICS ENERGY   USE   FOUNDATIONAL WORK DATABASE   PERVASIVE   SENSORS   SENSOR DEVELOPMENT SYSTEM   COMMUNITY PROGRAMS   TRANSFORMATION   ENGINE    WEB  ENABLED   DEVICES   INDIVIDUAL   GROUP   BEHAVIOR   CHANGE   5  
  • 6. Changing Energy Behavior of Consumers •  •  Off  isn’t  “off”   Stretching  monetary  incen<ves  
  • 7.
  • 8.
  • 9. Measuring Impact of Transformative Coalitions Impact over time Measure & Track Co-Create Value Shared   Vision   Transforma<on   Actors & Events Coalitions Interact & Feedback Martha G. Russell, Kaisa Still, Jukka Huhtamaki, and Neil Rubens, “Transforming innovation ecosystems through shared vision and network orchestration,” Triple Helix IX Conference, Stanford University, July 13, 2011. 9
  • 10. The  Consumer  Conversa<on   140  Characters       Blogs     Press  Releases     Web  Sites   Paid  Media   #martharussell   hap://mediax.stanford.edu/changeeb.html   h=p://www.nexp.org/energy/hashtags  
  • 11. Amplify the Network Effect “Smart  meter”     March  2010   “Smart  meter”   November  2010     “Smart  meter”   September  2010    
  • 12. Network of Energy Semantics Anatomy  of  a  Tweetology   •  Way  users  are  related  to   messages  –  author,  receiver,   men<oned   –  RT  PG&E4me   •  Type  of  messages  -­‐   broadcast,  conversa<on   –  #mediaxstanford   –  @martharussell   •  Related  resource  –  content   and  reference  to  it,  term   disambigua<on   –  url,  bit.ly   –  Stanford  Ecolinguis<c  Ontology   •  June  Flora,  Carrie  Armel,  M  Russell   Claudia  Wagner  and  Markus  Strohmaier,  “The  Wisdom  in  Tweetonomies:  Acquiring  Latent  Conceptual  Structures  from  Social  Awareness   Streams,”  WWW2010,  April  26-­‐30,  2010,  Raleigh,  North  Carolina.  
  • 13. Network of Energy Semantics Volume,  Rhythm,  Syntax  
  • 14. Network of Energy Semantics Russell,  M.,  Flora,  J.A.  Strohmaier,  M.,   Poschko,  J.,  Perez,  J.  Yu,  J.,  Smith,  M.A.,   Rubens,  N.  (2013).  Seman<c  Analysis  of   Energy-­‐Related  Conversa<ons  in  Social   Media:  A  Twiaer  Case  Study.  in  L.Kahle  and   E.G.  Aaay,  Eds.,  Communica<ng   Sustainability  for  the  Green  Economy,  M.E.   Sharp,  Armonk,  NY..     2,472,900  tweets   18,338  hashtags  (w/  occurrence  of  3  or  more)  Date   Range:  3.Sep.2010  -­‐  Jan.3.2011  (4  months)  Data   Collec<on  Frequency:  daily  snapshots   Keywords:  keywords  related  to  energy  saving   behaviors  (see  keywords.txt).     h=p://mediax.stanford.edu/energydata.html  
  • 16. Network of Energy Semantics
  • 17. Network of Energy Semantics This  dataset  was  constructed  as  a  part  of  the  "Social  Media   Analy<cs  for  Monitoring  and  Changing  Energy  Consump<on   Behavior"  ini<a<ve  of  the  Stanford  ARPAe  project.    For  more   details  please  refer  to:  M.  G.  Russell,  J.  Flora,  M.  Strohmaier,  J.   Poschko,  R.  Perez,  N.  Rubens.    Seman<c  Analysis  of  Energy-­‐ Related  Conversa<ons  in  Social  Media:  A  Twiaer  Case  Study.     Interna<onal  Conference  of  Persuasive  Technology  (Persuasive   2011),  Columbus,  OH,  USA,  Jun.2011.      The  ini<al  purpose  of  construc<ng  of  this  dataset  was  to  assist  in  understanding  the  role  of  social  media  in  changing  consumer’s   energy  behavior.    We  believe  it  could  be  useful  for  other  purposes  as  well,  and  therefore  are  releasing  it  publicly.    Data  was  acquired  on  a  daily  basis  by  u<lizing  the  NodeXL  Twiaer  Importer  module  *xl1,  which  captured  the  latest  messages   containing  energy  related  keywords  (see  keywords.txt).    The  eco-­‐linguis<c  keywords  used  to  collect  the  tweets  was  developed  at   Stanford  University  by  Drs.  June  Flora,  Carrie  Armel,  and  Martha  Russell,  under  sponsorship  from  the  US  Advanced  Research   Projects  Agency  for  Energy,  and  Media  X  at  Stanford  University.    
  • 18. #California h=p://www.nexp.org/energy/hashtags   September  19-­‐25,  2011   5000  most  frequently  occurring  hashtags    
  • 19.
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  • 21. Business Ecosystem Transformation Impact over time Actors & Events Shared   Vision   Transforma<on   Coalitions Martha G. Russell, Kaisa Still, Jukka Huhtamaki, and Neil Rubens, “Transforming innovation ecosystems through shared vision and network orchestration,” Triple Helix IX Conference, Stanford University, July 13, 2011. 21
  • 23. Level 3 Global Green Tech Business Ecosystem Ecosystems for Transformation Level  3  -­‐  Innova<on  Ecosystems  Dataset,  July  2010   Nodes  inflated  by  out-­‐degree  
  • 24. Quality of Decisions •  Complex  Decisions   –  Influenced  by  bias   –  Lack  evalua<on  process  for  next  decision   –  Reflect  judgment  of  proximal  exper<se   –  Osen  require  reduc<on  of  variables  to   •  Make  #  of  considera<ons  manageable  by  group   •  Limit  vulnerability  of  missing/non-­‐available  data   •  Reflect  priori<es  of  decision  makers   –  Hard  to  change  because  assump<ons  about  key  variables   are  set  aside    
  • 25. Decision Support •  Develop  crowd-­‐sourced  input  (Expert  flash  teams,  M.  Bernstein,  2013)   and  make  available  on  assump<ons   •  Use  case  =  electric  vehicle  purchase  &  care   •  Create  guidelines  for  using  a  suite  of  crowd-­‐sourcing   tools  and  metrics  to  document/track  assump<ons   (Visual  Support  for  Complex  Decisions,  Basole,  Russell,  S<ll,  Huhtamäki,  under  review)   –  Use  case  =  electric  vehicle  incen<ves  in  communi<es   •  In  order  to  create  synergis<c  insights  about  events,   event  sequences  and  <ming     –  Use  case  =  policies  and  program  decisions  for  energy  use   reduc<on  
  • 26. Complex Decision Systems Balance Human & Automated Roles
  • 27. Quality of Decisions •  Preserving  ambiguity  and  assump<ons   •  Reducing  bias   •  Balancing  roles  of  humans  and  automated  systems  in   decisions   •  Clarifying  and  protec<ng  digital  human  rights  
  • 28. Balance Biz – Personal Interests Clarify Consumers’ Digital Rights Consumer Bill of Digital Rights Information Disclosure Confidentiality of Information Security of Information Participation in Advertising Decisions Respect and Nondiscrimination Complaints and Appeals
  • 29. Thank you •  Seeking  Collaborators   •  What  can  we  do  together  that  neither  of  us   could  do  alone?   •  Martha  G  Russell,  PhD   •  Martha.Russell@stanford.edu   •  650-­‐646-­‐1331