MARLABS - Cloud services CIO Conference

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For more information on Cloud Service offerings and for the complete presentation, contact

Marlabs Inc.
1 Corporate Place South
Piscataway, NJ 08854
732-694-1000
marketing@marlabs.com
info@marlabs.com

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  • For more information on how Marlabs can provide Cloud Services and for the complete presentation, Contact MarlabsMarlabs Inc.1 Corporate Place South Piscataway, NJ 08854info@marlabs.commarketing@marlabs.com732-694-1000
  • MARLABS - Cloud services CIO Conference

    1. 1. Remote Communications CIO Conference<br />May 16-17, 2011<br />Calgary, Alberta<br />Managed Cloud Services<br />Balancing Availability, Performance and Security in a Hybrid Cloud Environment<br />Jeff Holden<br />Vice President, Energy & Utilities<br />Marlabs, Inc.<br />
    2. 2. Agenda<br />
    3. 3. AboutMarlabs<br /><ul><li> Founded in 1996
    4. 4. Headquartered in Piscataway, NJ
    5. 5. 2,100 associates worldwide team</li></ul>Strong Global Footprint<br />Organization<br />Toronto, Canada<br />Chicago, IL<br />London, UK<br />Cheyenne, WY<br /><ul><li> BFSI
    6. 6. Public Sector
    7. 7. Healthcare & Life Sciences
    8. 8. Energy & Utilities
    9. 9. Airlines & Logistics
    10. 10. Education</li></ul>IndustryVerticalExperience<br />Headquarters<br />Piscataway, NJ<br />Bethlehem, PA<br />Mysore, India<br /><ul><li>VM Ware/Amazon Solution Providers
    11. 11. IBM, MSFT, Oracle
    12. 12. Dell, HP
    13. 13. IBI, QlikView, Teradata, MicroStrategy
    14. 14. Rigstar</li></ul>Partners<br />Herndon, VA<br />Mexico City, Mexico<br />Bangalore, India<br />Curitiba, Brazil<br />DeliveryFramework<br /><ul><li> Scalable global delivery model with </li></ul> centers in US and India<br />Kuala Lumpur, <br />Malaysia<br />Customer centric, people focused and results oriented business approach<br />
    15. 15. Service Offerings<br />Custom Application Services<br />PackagedApplication Services<br />Business<br />Intelligence<br />Infrastructure Services<br />Testing<br /><ul><li>Architecture & Design
    16. 16. Application Development
    17. 17. Application Maintenance & Support
    18. 18. Migration & Modernization
    19. 19. Knowledge Management
    20. 20. Collaboration
    21. 21. Application Portfolio Management
    22. 22. Strategy & Needs Analysis
    23. 23. Evaluation & Selection
    24. 24. Customization & Implementation
    25. 25. Maintenance & Support
    26. 26. Maturity Assessment & Solution Blueprint
    27. 27. Data Warehousing
    28. 28. ETL, Reporting & Analytics
    29. 29. Test Process Consulting
    30. 30. Functional Testing
    31. 31. Non-Functional Testing
    32. 32. Test Automation
    33. 33. End User Computing
    34. 34. Enterprise Data Center Services
    35. 35. Remote Infrastructure Services
    36. 36. Information Security Services
    37. 37. Cloud Services
    38. 38. Application Management</li></li></ul><li>What is cloud computing…<br />utilities<br />distributed<br />network<br />syndication<br />cloud<br />control<br />infrastructure-as-a-service<br />parallel<br />transactions<br />?<br />ownership<br />storage<br />software-plus-services<br />web<br />compliance<br />sustainability<br />accountability<br />quality-of-service<br />scalability<br />interoperability<br />security<br />throughput<br />access<br />architecture<br />platform-as-a-service<br />subscription<br />computing<br />assurance<br />applications<br />privacy<br />loosely-coupled<br />integration<br />business<br />software-as-a-service<br />policies<br />open-source<br />management<br />identity<br />utility<br />SLA<br />services<br />virtualization<br />authorization<br />service-oriented<br />governance<br />stewardship<br />data<br />grid<br />authentication<br />reliability<br />XML<br />bandwidth<br />agility<br />
    39. 39. “De-Fogging” The Cloud<br />$<br />A Definition<br />“A pool of abstracted, highly scalable, and managed compute infrastructure capable of hosting end-customer applications and billed by consumption” Source: Forester<br />Pay-per-use for computation power<br />basics<br />Virtually infinite computational resources<br />Automatic on-demand scalability<br />Where does “Cloud” come from?<br /><ul><li>“Cloud” is a widely used metaphor for the Internet
    40. 40. The Internet is the foundation of Cloud Computing</li></li></ul><li>Real World Drivers<br />Consumerization of IT<br />Distributed Workforce<br />50<br />84<br />percent of business devices are expected to be smartphones by 2014<br />percent of organizations <br />have a remote workforce <br />Infrastructure Utilization<br />Infrastructure Complexity<br />70<br />85<br />percent of IT budgets is spent maintaining IT operations<br />percent of IT capacity is idle on average <br />
    41. 41. Service Models in The Cloud<br /><ul><li>Server Clusters
    42. 42. Server Virtualization
    43. 43. Desktop Virtualization
    44. 44. Storage
    45. 45. WAN
    46. 46. Firewall</li></ul>Mobility<br />Corporate<br />Custom Apps<br />Office/<br />Productivity<br />Apps<br />Corporate OTS<br />Apps<br />Sys Admin / Monitor / Manage / Maintain<br />Database<br />IaaS<br />Compute<br />(Infrastructure-as-a-Service)<br />CPU<br />RAM<br />DISK<br />Network<br />Based on NIST<br />Definitions<br />
    47. 47. Infrastructure-as-a-Service<br />TRADITIONAL<br />INFRASTRUCTURE<br />INFRASTRUCTURE AS A SERVICE<br />MODERATE TO HEAVY UTILIZATION<br />LOW UTILIZATION<br />HIGHLY AUTOMATED<br />LITTLE TO NO AUTOMATION<br />IT’S ALL ABOUT EFFICIENCY<br />LOW SERVER TO IT STAFF RATIO<br />HIGH SERVER TO IT STAFF RATIO<br />STATIC DEPLOYMENT FOR PEAK SCALE<br />DYNAMIC DEPLOYMENT FOR BALANCE<br />FULLY PHYSICAL<br />PHYSICAL AND VIRTUAL<br />DIFFICULT PATH TO PAAS AND PUBLIC CLOUD<br />PATH TO PAAS AND PUBLIC CLOUD<br />
    48. 48. Service Models in The Cloud<br />Mobility<br />PaaS<br />Corporate<br />Custom Apps<br />Office/<br />Productivity<br />Apps<br />(Platform-as-a-Service)<br />Corporate OTS<br />Apps<br /><ul><li>Business Applications
    49. 49. E-Mail
    50. 50. ERP
    51. 51. CRM
    52. 52. Collaboration
    53. 53. HRM
    54. 54. ECM</li></ul>Sys Admin / Monitor / Manage / Maintain<br />Database<br />Compute<br />CPU<br />RAM<br />DISK<br />Network<br />Based on NIST<br />Definitions<br />
    55. 55. Platform-as-a-Service<br />TRADITIONAL<br />PLATFORM<br />PLATFORM AS A SERVICE<br />APPLICATION<br />SERVER, VMNETWORK, STORAGE, APP <br />MAINTAINED FOR YOU<br />PATCH, SERVICE RELEASE, NEW VERSION<br />IT’S ALL ABOUT THE APPLICATION<br />ASSEMBLY REQUIRED<br />READY-MADE SERVICES<br />CUSTOM, INCONSISTENT<br />STANDARDIZED<br />STATIC DEPLOYMENT FOR PEAK SCALE<br />ON-DEMAND SCALE<br />BUILT TO AVOID AND RECOVER FROM FAILURE<br />BUILT TO EXPECT AND WITHSTAND FAILURE<br />
    56. 56. The benefits of the cloud are compelling , but what is the right answer for your business? <br />Public, Private, or Hybrid?<br />
    57. 57. Public vs Private Cloud<br />No<br />4%<br />Will your enterprise be pursuing a private cloud computing strategy by 2012?<br />Maybe<br />20%<br />Yes<br />76%<br />Gartner, Private Cloud Computing Plans From Conference Polls, Thomas Bittman, 4/30/2010 <br />
    58. 58. Public vs Private Cloud<br />Neither<br />11%<br />Don’t know<br />6%<br />More public<br />8%<br />More private<br />75%<br />Through 2012, how will your IT organization invest in cloud computing?<br />Gartner, Private Cloud Computing Plans From Conference Polls, Thomas Bittman, 4/30/2010 <br />
    59. 59. Public vs Private Cloud<br />Public Cloud<br />Private Cloud<br />Global Delivery<br />Availability<br />Standardization<br />Access to Expertise<br />On-Demand Elasticity<br />Scalability<br />Automation<br />Uniformity<br />Outage Impact Potential<br />Shared Environment<br />Global Delivery<br />Availability<br />Standardization<br />Access to Expertise<br />On-Demand Elasticity<br />Scalability<br />Automation<br />Customization<br />Outage Impact Control<br />Private Environment<br />
    60. 60. Hybrid Cloud<br />Hybrid Cloud<br />Public Cloud<br />Private Cloud<br />Global Delivery<br />Availability<br />Standardization<br />Access to Expertise<br />On-Demand Elasticity<br />Scalability<br />Automation<br />Uniformity<br />Outage Impact Potential<br />Shared Environment<br />Global Delivery<br />Availability<br />Standardization<br />Access to Expertise<br />On-Demand Elasticity<br />Scalability<br />Automation<br />Customization<br />Outage Impact Control<br />Private Environment<br />
    61. 61. Hybrid Cloud<br />Two Models<br /><ul><li>Cloud Bursting ModelUtilizing cloud based resources on demand solely for short term excess capacity requirements.
    62. 62. Balanced Use ModelPlaces Systems and Applications appropriately in private and public cloud infrastructures according to key factors</li></ul>Hybrid Cloud<br />
    63. 63. Hybrid Cloud<br />On Demand Temp. Storage<br />Core Legacy<br />Systems<br />INTERNET<br />Hosted Private<br />Data Center<br />VPN<br />BI Platform<br />Collaboration Tools<br />Development Env.<br />Web 2.0 Platforms<br />.NET<br />.NET<br />.NET<br />.NET<br />Remote Users / Partners<br />
    64. 64. Hybrid Cloud<br /><ul><li>Flexible - Mix and match resources between local infrastructure, (sunk cost difficult to scale) with hosted/metered infrastructure (scalable and on demand)
    65. 65. Realistic - Acknowledges that not all IT resources can/should exist in public clouds today -- and some may never exist there.
    66. 66. Managed Risk - Manages compliance issues, performance requirements, and security restrictions.
    67. 67. Conservative - Experience with hybrid model helps get better at understanding what compute cycles and data have to be kept local and what can be processed remotely.</li></li></ul><li>Achieving Balance<br />Compliance & Security<br />Globalization<br />Continuance & Recovery<br /><ul><li> Global Access
    68. 68. Collaborate with Off-Prem. & Partner Teams
    69. 69. “Follow the Sun” support
    70. 70. 24X7X365
    71. 71. Continuous Monitoring
    72. 72. Disaster Recovery
    73. 73. Geographic Flexibility
    74. 74. Recovery SLA’s
    75. 75. Data Privacy
    76. 76. Data Security
    77. 77. Access Controls
    78. 78. Regulatory Compliance</li></ul>51°02′42″N <br />114°03′26″W<br />Mobility & Virtualization<br />Infrastructure Independence<br />Sustainability<br /><ul><li> Maximize Resource Utilization
    79. 79. Reduced Energy Consumption
    80. 80. Simplify end user devices
    81. 81. Extend access to all corporate IT assets
    82. 82. Virtual office / desktop accessible from anywhere
    83. 83. Uniform delivery
    84. 84. Increased Utilization
    85. 85. Virtualized Provisioning
    86. 86. Increase ROI…Lower TCO
    87. 87. Platform Standardization
    88. 88. Services not Assets</li></li></ul><li>Getting There<br />Support & Maintenance<br />Deployment<br />Application Enablement<br />Assessment<br />
    89. 89. Getting There<br />Assessment<br /><ul><li>Business & Technical Feasibility of cloud implementation
    90. 90. Readiness of your organization to embrace the cloud
    91. 91. Application compatibility review
    92. 92. Review infrastructure needs like hardware, network, security, back up, disaster management etc.
    93. 93. Defining SLA requirements.
    94. 94. Analysis of the Cost Model</li></li></ul><li>Assessment<br />$<br />$<br />$<br />Implementation<br />Challenge<br />New Businesses<br />$<br />$<br />$<br />$<br />$<br />Hard<br />Medium<br />Easier<br />$<br />Batch & Data Intensive<br />Peak Load Demands<br />$<br />$<br />$<br />$<br />$<br />$<br />Value to the<br />Organization<br />Sensitive Applications<br />Geographic Expansions<br />Software <br />Dev. & Test<br />$<br />$<br />$<br />$<br />$<br />$<br />Legacy<br />Desktop Productivity<br />Storage<br />$<br />$<br />$<br />
    95. 95. Getting There<br />Application Enablement<br /><ul><li>Rich Internet UI Enablement
    96. 96. Application Standardization
    97. 97. Performance & Scalability Optimization
    98. 98. Multi Tenancy Enablement (if applicable)
    99. 99. Integration Services</li></li></ul><li>Getting There<br />Deployment<br /><ul><li>Data Center / Deployment Architecture
    100. 100. Virtualization
    101. 101. Tools Infrastructure
    102. 102. Service Delivery Automation
    103. 103. Define Support Mechanisms</li></li></ul><li>Getting There<br />Support & Maintenance<br /><ul><li>Operations Management
    104. 104. Metrics and Reporting
    105. 105. SLA Enforcement
    106. 106. Response and Escalation Matrix
    107. 107. Change Management
    108. 108. Product Enhancements</li></li></ul><li>Cloud Provider Checklist <br />CONFIDENTIALITY<br />INTEGRITY<br />AVAILABILITY<br />ACCOUNTABILITY<br />
    109. 109. Do Not Try This at Home….<br />Partner With a Trusted Advisor<br />SOMEONE WHO:<br />1<br />2<br />3<br />4<br />Understands your industry and your business <br />Has IT expertise and the right skill sets for your application pool<br />Can create the right IT solution for your business<br />Lets you focus on what matters most, your business<br />
    110. 110. For more information on Marlabs’ Service Offerings and for the complete presentation on Cloud Services, Contact Marlabs<br />Marlabs Inc.<br />1 Corporate Place South <br />Piscataway, NJ 08854<br />info@marlabs.com<br />marketing@marlabs.com<br />732-694-1000<br />
    111. 111. Remote Communications CIO Conference<br />May 16-17, 2011<br />Calgary, Alberta<br />Thank You<br />Jeff Holden<br />Vice President, Energy & Utilities<br />Marlabs, Inc.<br />

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