Marlabs can enhance the clinical and administrative systems of customers to deliver more connected and integrated healthcare solutions. Our healthcare solutions help customers meet the demands of a new economic and regulatory paradigm. Marlabs partners with life sciences organizations on advanced technology engagements as well as on strategic sourcing. Our experience in the new digital technologies like Social, Mobile, Analytics and Cloud help us tailor innovative solutions for our clients.
2. • Founded in 1996
• 2100+ employees
• Consistent year-on-year revenue growth
• 100+ blue-chip clients across multiple verticals
• IP driven global consulting and software services
• Headquarters in Piscataway, NJ – USA
• Global delivery headquarters in Bangalore, India
• CMMI Level 5 and ISO/IEC 27001: 2013 certified
Marlabs Snapshot
2
Global Locations
Strategic PartnershipsAwards and Recognition Verticals Serviced
Overview
35%
22%
9%
23%
11%
Banking, Finance,
Insurance
Media &
Education
Transportation &
Logistics
Healthcare & Life
Sciences
Retail & Others
3. Global presence to drive speed and value
Key locations
3
Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ
• Global Data Center
• Network Operations Center
• Sales, Acct. Management & Operations Support
• Onshore Development Center
Marlabs North American Training Facility Broadhead Road, Bethlehem, PA
• Global Training Facility
• Multi-Discipline Center of Excellence
• Onshore Development Center
• DR Data Center
Global Development Center BWTC, Bangalore, India
• Global Development Center
• Multi Discipline Center of Excellence
• Asia-Pacific Data Center
• Network Operations Center
Global Development & Training Center Udayaravi Road, Mysore, India
• Global IV&V Center and CoE
• Asia-Pacific Training Facility
• Global Development Center
Global Development Center & CoE Infopark, Kochi, India
• Global Development Center
• Centers of Excellence
4. Partners in our success
Customers
4
Media & Education
Banking, Financial Services,
Insurance
Healthcare & Life Sciences
Logistics & Hospitality Retail & others
5. Secure, scalable & state-of-the-art
Infrastructure
5
• 20,000 Sq. Ft. of infrastructure
area (option to expand)
• N+1 infrastructure topography
• Dual and diverse power feed
• Lit with multi-entrance
fiber rings
• State-of-the-art backup system
& power unit
• Redundant service providers
for guaranteed network uptime
• Dedicated secure channel
• VLAN for ODC isolation with
selective access using ODC
gateway
• Restricted access monitored by
card and CCTV
• Two factor authentication and
biometric finger print scan
• Advance intrusion prevention
capabilities
• ISO 27001 compliant
information security practices
• Full disaster recovery for
hosted applications
• FM200 fire suspension system
for complete protection
• Multisite Network Operations
Center (NOC) for monitoring
and management
• Scalability and extending T1/T3
circuit to alternate DR sites
SSAE 16 Type II Compliant
Data Center, Piscataway, NJ
Guaranteed Security Disaster Recovery
6. Full spectrum of solutions and services
Service Offerings
6
Application Development and Maintenance | Information Security | IT Infrastructure Services |
Testing | Packaged Implementation & Support | Product Engineering
Cloud | Mobility | DAM | DW-BI & Analytics| Microsoft |Java | Open Source | ERP | Salesforce | IoT
Services
Industry Verticals
Technology Solutions
BFSI Education Transport Healthcare
Energy RetailMedia Government
7. The expertise driving our solutions and services
Centers of Excellence
7
• Improve legacy and proprietary
Integration with current
solutions/software
• Positive impact on usability and
architecture decisions among project
teams
• Increase overall user adoption
• Implement the best practices for the
development of solutions
• Promote cross-platform flexibility
• Rapid scale up for project
requirements
Marlabs Centers of Excellence (CoE)
Primary objectives
Industrialized assets
and methods
Innovation
Architecture based on
cost/benefit analysis
Skills and Resources Alliance ecosystem
Microsoft
Java/ Open
Source
Digital Asset
Management
(DAM)
Testing
DW/BI &
Analytics
Mobile
Infrastructure,
Security & Cloud
UI/UX ERP/ CRM
8. Client Project
Stakeholders
Customer Centric Blended Model
Client Engagement
8
Client Executive
Sponsor
Client Program
Manager
Client Project
Manager
Client
SME’s
IT &
Infrastructure
Marlabs
Executive
Sponsor
Marlabs Account
Manager
Business Analyst/
Lead Developer
Technical
Architect
IT &
Infrastructure
Programmer/
Analysts
Quality
Assurance
IT &
Infrastructure
Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team
• Strong Transition Mgmt.
• Peer to Peer Communication
• Defined Escalation Process
Steering
• Business Alignment
• Work Prioritization
• Metrics Monitoring
Project
Management
Requirements/
Deliverables
Task Monitoring
& Control
Project Status
Issue Management
Work
Packages
Technical Specs
Project Lead /
Manager
Project Lead /
Manager
10. Service Offerings
Microsoft
10
Microsoft Dynamics
Cloud Offerings
SharePoint Portals & Collaboration
Application Development &
Maintenance
Microsoft BI
Data Warehouse,
Big Data, Integration
(SQL Server, SSIS)
Microsoft CRM
development &
Migration
Development
Services for
Azure, EC2
SharePoint
Development
Web Application
Modernization to
work with Mobile
devices
Custom Application
Development
Legacy Modernization
SharePoint Governance
and Migration
SharePoint Testing
Cloud Migration to Azure
and EC2
Office365, Hosted CRM
Microsoft Dynamics GP
development & Migration
R&D Services
Reports, Analysis,
Dashboards
(RS/SS/Performance
Point)
SharePoint Integration, Power
View, Power Pivot
12. Consulting
SOA Certified Consultants
equipped with framework
Enterprise Transformation
Strategy
Framework for Application
Portfolio Optimization
Support from Offshore
Technology Architects
Implementation
Oracle, IBM and TIBCO SOA
Suites Experience
Open Source Implementation
Experience
Partnerships with industry best
SOA tool vendors
EAI Experience
Testing
SOA Testing Expertise
Open Source Testing Tools
Expertise
Enterprise Transformation, Legacy Migration and SOA Services
Competencies
1. APO Through SOA 2. SOA Driven Integration 3. Legacy modernization
4. Marlabs SOA Reference
Architecture
Enterprise Transformation, Legacy Migration and SOA
Capabilities
12
13. Overview
DW, Business Intelligence & Analytics
13
Testing, Maintenance and Hosting Offerings
BI Application Hosting BI on the cloud Batch Monitoring DWH Maintenance DWBI QA
Solution
Offerings
Assessment
Tool Kit
• Templates
• Checklists
• Questionnaires
ETL Data
Validation
Framework
Ad-hoc
Reporting
Report
Versioning
Visualization
Factory
Feedback
Interpretation
Project
Offerings
• BI Roadmap
• Dimensional
Modeling
• Tool Evaluation
• Performance Tuning
• SSIS
• Informatica
• DataStage
• SSRS/SSAS
• MicroStrategy
• IBM Cognos
• Webfocus
• Oracle BIEE
• SAP BO
• Xcelsius
• Performance Point
Services
• Dundas
• QlikView
• Fusion Charts
• SAS
• SPSS
• R
• Quiterian
Service
Areas
Assessments
And
Consulting
Data
Warehousing
Reporting ,
Analysis
& Mobile
Dashboards
And
Visualizations
Analytics
Backbone Offerings (Data Layer)
Oracle SQL Server DB2 MySQL Teradata
Appliances
(Netezza/Exadata/Aster)
MasterDataManagement,DataGovernanceandDataStewardship
EnterprisePerformanceManagement(Hyperion)
14. MDM – Central to the BI Program
Marlabs - DWBI
14
DATA
Operational
Data Mart
SYSTEMS
B2B Integration &
External Systems
Internal Systems
MDM
Proprietary Data
Non-Proprietary
Data
- Entity Version Control
- Hierarchy Version Control
- Data Stewardship Governance
- Data De-duplication
- Event Management
- Workflow
- Data Quality
EnterpriseintegrationPlatform
(SOA,ESBetc.)
Meta data &
Business Rules
Hierarchies
Master Data Store
OLAP SYSTEM
Data Warehouse
- Analytics
- Reporting
- Adhoc Reporting
- Alerts & Notifications
- Advanced visualizations
ETL Layer
ETL Layer
15. • Knowledge Repository
• Process Repository
• Test Lifecycle Processes
• Standards, Templates, Checklists, Best Practices
• Open Source Tools: Test Management, Automation,
Performance, DWH BI testing
• Commercial Tools: HP, IBM, Microsoft, MicroFocus, Neotys,
• Reusable Frameworks: Test Automation, DWH BI, Mobile
testing
Overview
Testing Services
15
Domain Expertise & Repositories
Standardized Processes / Tools and Frameworks
Airline& Transportations BFSI Education
Energy & UtilityHealthcare & Life SciencesMedia
ManufacturingTelecomRetail
• TCoE Implementation
• Test Improvements Roadmap
• Test Process Consulting
Transformation Services
• Product Testing
• Mobile Testing
• Performance Testing
• BI DWH Testing
• Test Automation
• End-to-End Testing
• Regression Testing
• Functional Testing
System Integration Testing
Specialized Services
16. Full spectrum of mobile solutions and services
Enabling Mobility Across Verticals
16
Mobile Application Development and Maintenance | Mobile Security | Infrastructure Services
| Social Connectors | Mobile Testing | Product Engineering | Prototyping
Mobile Cloud | Enterprise Mobility & BYOD | Mobile Analytics | Microsoft, Java and Open
Source Service integration | ERP Integration
Retail Energy Government Transport
BFSI Education Media Healthcare
Industry Verticals
17. Offerings overview
UI/UX – Usability Engineering
17
UX Strategist for social media
Web Analytics and SEO
UX strategy for DAMs solutions
Web and Mobile User Experience Design
Software Development using UX Methodologies
Expert Usability Review Services
Quality Planning and User Advocacy Consulting and Training
IA UI UX
Responsive
Design
Interactive
Design
Usability
18. Digital Asset Management (DAM)
Offerings & Expertise
18
Advocacy and Advisory
Digital Asset Management
Maturity Analysis
Rapid DAM assessment Workflow/Strategy
Creating a DAM Business
Case and Use Cases
Selecting DAM Vendors
(Consulting)
Documentation and
Training
24x7 DAM Maintenance
Support
Review DAM Contracts
and Service Level
Agreements
Asset and Metadata
Migrations
Asset Deduplication
Permissions, Rights and
Talent Management
User Experience (UX)
100% Vendor agnostic
approach
Thought leadership with more
than 170+ articles and 130+
audio podcasts
Deep understanding of Digital
Asset Management
Purpose driven team with
strong commitment and
delivery excellence
Flexible costing models.
19. End-to-end capability in SAP applications
SAP Solutions/Services
19
Global Implementation Partner in SAP
Mobility on HANA, Global Application
Support & Maintenance, Global
template rollouts,
Enhancement/development projects,
Application performance tuning,
Archiving.
ABAP development, SAP Net Weaver
Gateway, Basis, Security & GRC, BW,
Business Objects(BOBJ), HANA
development, Enterprise Portal (EP),
SAP Mobility applications development
(SMP 4.0 with UI5/FIORI, UX, Gateway)
Sales & Distribution, MM, FI/CO, PP,
HCM, CRM, SCM-QM, SCM-PM, APO
Business Analysis
Planning and Blueprinting
Gap Analysis and Fitment Analysis
Migration Study
Project Scoping and Sizing
Project Management
Functional Consulting
Customization.
Technical Development (ABAP,
HANA,BASIS Support, EP, BW/BO)
Enhancement/ Development
Data Migration
Offshore Technical
Services Integration of SAP
ERP with Other Systems
Data Archiving
Performance Fine tuning
Testing projects in SAP
Application Maintenance & Support,
24*7 support
Enhancements / CRs
Template Roll-out
Troubleshooting,
Fine Tuning of
Configuration. Programs
User Education & Training
PRE-
IMPLEMENTATION
SERVICES
OTHER
SERVICES
IMPLEMENTATION
SERVICES
POST
IMPLEMENTATION
SERVICES
SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS
20. Managed Infrastructure Services
Comprehensive Support of Your Environment
20
Managed Hosting Services
• Packaged Application hosting
services
• Custom Application hosting services
Remote Infrastructure
Management Services
• IT Service Desk
• Enterprise Monitoring Services
• Managed Email Services
• Server Management
• Network Management
• Database Management
• Virtual Desktop Infrastructure
Management
Cloud Services
• Application migration to Cloud
• Managed Cloud Services
• Hybrid Cloud Implementation
• Cloud DR
• Microsoft Office 365 Services
Tech Platforms:
Windows , IBM (AIX), Oracle
, Solaris, Linux, VMware,
Xen, Parallels, MS Hyper –V,
Citrix
SLAs:
Availability SLA
ResponseSLA
Resolution SLA
Tools:
Tivoli,BMC Patrol, Nagios,
Solarwinds , MRTG,
Symantec, Veeam ,
Operations Manager ,
SCCM, WSUS
Partner Leverage:
Microsoft Gold Partner
VMware Solution
Provider
Oracle Gold Partner
IBM Business Partner
AWS Technology Partner
Solution Accelerators:
OneConsole Platform
CMAT
21. Managed Cloud Services
Cloud Management and Monitoring Framework
21
Cloud Assessment and Consultation Services
Application & Data Migration Services
Private Cloud Implementation Services
Hybrid Cloud Implementation Services
Virtualization Provisioning and Management Services
24X7 Monitoring, Maintenance and Support
Proprietary Cloud Management and Monitoring Framework (CMMF)
22. Cyber Security Management
Services Overview
22
Information Security Risk Assessment
•Health Care
•Financial
•Education
•Manufacturing
Vulnerability Assessment
•Vulnerability Scanning
•Network Unreality Assessment
•Web Application Security Scanning
•Penetration Testing
•Wireless Security Assessment
Cyber Security Policy Development
Cyber Security Incident Management Planning
Security Awareness, Training, and Education
Cyber Threat Management Service
•Network Security Monitoring
•Vulnerability Assessment
•Log Collection, Aggregation, and Analysis
•Security Device Monitoring
•Cyber Security Incident Management
Cyber Security Staff Augmentation
Cyber Security Check-up Services
•Business partner & vendor risk assessment
planning
•Cyber Security Policy Review &
Development
•Secure disposal Assessment & Planning
•Cyber Security Awareness and Training
•Cyber Security and Performance
Monitoring Tiger Team
•Intrusion Detection/Prevent Device Tuning
28. Marlabs Case Study
Client Leading not-for-profit provider of comprehensive healthcare services
Need Automated workflow for:
Policy process approval.
Software and Hardware procurements approval.
Space management approval process.
Marlabs Solution Designed and developed dynamic workflows that automates the approval process.
The number of approvers can be configured dynamically.
Synchronization of the User Profiles in SharePoint from the Active Directory, which
enables authorization based on AD security group.
Tab based user interface using JQuery.
Automated the process of custom emails during approvals, rejections and request for
change.
Implemented the Custom Task Form for approvals, rejection and request for change.
Implemented Custom Task List.
Advised on environmental setup for the Stamford Hospital.
Benefits Enables the client to approve the process automatically.
Time consumption is reduced through automation of workflow.
Removes the paper work and redundancy.
Quick approvals/rejection/request for change.
Technology Platform SharePoint Server, SQL Server, Windows R2, Active Directory, SharePoint Designer, JQuery,
Visual Studio.
28
29. Marlabs Case Study
Client Provider for Analytics and Reporting for Pharmaceutical Companies
Need Improving processes based on a comprehensive BI architecture and industry-standard
reporting tools.
Marlabs Solution Conducted a Business Process Audit of our client's reporting/analytics procedures.
New integrated reporting and analytics platform based on BI architecture was developed.
Data mart was built using dimensional models, into which business rules were
incorporated.
For the IMS data obtained for the previous 110 weeks, 6 types of reports were delivered
including Optimalli and Weekly Prescriber-at territory, area, zonal and national levels.
Unstructured data received were scrubbed and cleaned based on comprehensive business
rules before being loaded into the data model.
Huge data volumes were handled efficiently to generate biweekly, monthly, quarterly, and
yearly reports.
Benefits Crunches large data volumes to rapidly deliver business insight.
Enables flexibility to change reports at any time or create ad-hoc reports.
Speeds up reports turnaround through streamlined procedures.
Increases data quality through data scrubbing and automated rules engines.
Lowered project costs and increased scalability via our global delivery model.
Technology Platform SQL Server, SSIS, SSRS
29
30. Marlabs Case Study
Client Leading US Pharmaceutical Company
Need Outsourced application support services to meet the growing demands of managing a
mission critical enterprise software instance.
Marlabs Solution Instituted robust processes for providing support that were based on three primary
drivers: solving user problems, demonstrating competency in processes, and customizing
product changes.
Developed a new, paperless workflow for the online creation and multi-level approval and
release of purchase requisitions.
Created a new assets report by tailoring software code, and testing and deploying the
report.
Modified a complex, pre-existing report to meet altered requirements
Our consulting services enabled the client to take full advantage of extensive return
material authorization processes in SAP.
Modeled the client's end to end authorization cycle in SAP and demonstrated it to the
client.
ECM tracks changes and maintains their history along with effective dates.
Benefits Provided quick turnaround of problems
Lowered application support costs
Met aggressive service level commitments
Increased return on software investment
Boosted user satisfaction levels
Freed client to focus on core business needs
Technology Platform SAP R/3 ECC, Oracle
30
31. Standing apart in the marketplace
Value Proposition
31
Delivery
Excellence
Domain
Expertise
• Flexible, transparent, and mature engagement models
• Seamless solution integration
• Certification compliance
• Robust Governance
• Strong focus on emerging technologies
• CoEs for technology proficiency
• Best in class technology and security infrastructure
Customer
Centricity
Investment In
Talent
• US based, IP driven organization with a digital technology focus
• Flexible engagement models with global talent
• Proven record of successful on-site, off-shore and blended
engagements
• Customized solutions and services
• High competence levels in all technologies
• Home grown algorithm for matching resources with customer’s
unique need
• Global training centers: Continuous quality improvement programs
• High retention rates
Higher
Customer
Satisfaction
Excelling
Employees
Project
Certainty
Highest ROI
and Value
32. Contact Us
32
USA
New Jersey
Marlabs Inc. (Global Headquarters)
One Corporate Place South, Floor 3,
Piscataway NJ 08854 - 6116
Tel: +1 (732) 694 1000
Fax: +1 (732) 465 0100
Email: contact@marlabs.com
India
Bangalore
Marlabs Software (P) Ltd.
Bagmane World Technology Center,
14th Floor, Citrine Block - 4,
Marathahalli Outer Ring Road, Mahadevapura,
Bangalore – 560 048
Tel: +91 (80) 67229400/700
Email: contact@marlabs.com
Canada
Marlabs Canada Incorporated
1235, Bay Street, Suite 400
Toronto Ontario M5R 3K4
Tel: +1 (416) 934 5005
Email: contact@marlabs.com
Mysore
Marlabs Software (P) Ltd.
# 462, A & B Block, Udayaravi Road,
Kuvempunagar,
Mysore - 570023
Tel: +91 (821) 4000200
Email: contact@marlabs.com
Marlabs Software (P) Ltd.
# 469, A & B Block,
Udayaravi Road, Kuvempunagar,
Mysore - 570023
Tel: +91 (821) 4191450
Email: contact@marlabs.com
Mexico
Marlabs Technology Services
Av. Patriotismo 229 Piso 8
Col. San Pedro de los Pinos
Mexico, D. F. C. P. 03800
Tel: +1 (732) 694 1000 ext.6011
Email: contact@marlabs.com
Kochi
Marlabs Software (P) Ltd.
"Athulya", 2nd Floor, Infopark
Kusumagiri P.O. Kakkanad
Kochi - 682 030
Email: contact@marlabs.com
Marlabs Software (P) Ltd.
Trans Asian Corporate Park,
XIV/396-C, Seaport Airport Road,
Chittethukara,Kakkanad
Kochi - 682 037
Ph: +91 (484) 6062885/886
Email: contact@marlabs.com