Business Continuity
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Business Continuity slideshow about anticipating crises that could befall a business & planning for them

Business Continuity slideshow about anticipating crises that could befall a business & planning for them

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Business Continuity Presentation Transcript

  • 1. © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com Management Training Company Business Continuity Following A Critical Incident By By Dr. Mark D. Yates © Business Consultancy One Stop Shop
  • 2. Management Training Company Business Continuity The Issue
    • The tragic events of Post Sept’ 11 th , in particular July 7th 2005 in London, should make all HR managers think carefully about how prepared their business is for any type of critical incident.
    • We are all conducting business in uncertain times. Protecting the future of the firm has to be the number one priority for every business manager.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 3. Management Training Company Business Continuity The Issue - The Problem
    • Statistics suggest that almost half (46%) of London businesses do not have a business continuity plan in place.
    • This means that those directly impacted, suffering a major or even a minor loss may find it impossible to continue to trade, particularly if they do not have terrorism insurance cover. Source: Vanson Bourne research, October 2004
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 4. Management Training Company Business Continuity Critical Incident Downside
    • 80% of all businesses affected by
    • serious incidents never re-open,
    • or close within 18 months.
    • Business interruption hits companies in
    • Customer Relationships.
    • Cash Flow.
    • Reputation.
    • Staff Moral.
    • Understanding incidents like fire, flood or computer failure, highlight where long term damage is done.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 5. Management Training Company Business Continuity Firm - Too Small For A Business Continuity Plan?
    • The smaller your business, the more important it is to have a contingency plan in place. Any incident, no matter how small, is capable of impacting your business & profitability.
    • The size of any continuity plan will depend on the risks facing each business – it will be as large or as small as needed.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 6. Management Training Company Business Continuity Small Businesses Hit Harder
    • The impact of any critical incident is likely to be more pronounced for SME’s. The majority of SME’s operate in specialised markets with limited product ranges & relatively small customer bases.
    • Any short interruption to business can have a disproportionate effect, totally halting output & leaving customers high & dry.
    • Source: AXA Insurance.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 7. Management Training Company Business Continuity What Is Continuity Planning
    • It’s about anticipating crises that could befall a business & planning for them.
    • It sets out clear roles & responsibilities.
    • It states who takes charge of specific roles.
    • It lists a series of contingencies.
    • Details clear emergency procedures to ensure risks to staff are minimised.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 8. Management Training Company Business Continuity Business Continuity Plan
    • A business continuity plan sets out clear roles and responsibilities, for example those assigned to manage all liaison with
    • Customers.
    • Employees.
    • Emergency services.
    • It lists a series of contingencies that enable key business activities to continue in the most difficult circumstances.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 9. Management Training Company Business Continuity Threats To A Business
    • Examples of threats to a business are
    • A vital computer system is unavailable.
    • Critical process machinery is damaged.
    • Loss of key employees.
    • The building, or part of the building, cannot be accessed, and...
    • Suppliers are unable to deliver.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 10. Management Training Company Business Continuity Common Small Business Disasters
    • Fire/Flood
    • Computer telecoms failure
    • Key equipment failure
    • People issues – illness, resignation, maternity leave
    • Denial of access to premises
    • Product defects
    • Bomb – terrorism threats
    • Legal regulatory action
    • Utilities failure
    • Negative press or media coverage
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 11. Management Training Company Business Continuity Commercial Benefit Of A Continuity Plan
    • There is also the commercial
    • benefit to consider.
    • Companies with business continuity plans are more attractive to do business with.
    • For example
    • Large businesses that rely on the outsourced services of third parties will prefer to work with suppliers who have a Business Continuity
    • Plan in place.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 12. Management Training Company Business Continuity Business Continuity Summary
    • 80% of all businesses affected by serious incidents never re-open, or close within 18 months.
    • 46% of London businesses do not have a business continuity plan in place.
    • Less than 20% of London Businesses have a dedicated team to handle a major incident.
    • Barely a quarter (13%) of SMEs said they had managed to test their business continuity plans.
    • Insurers are now seriously looking at how a business, plans for a major incident before insuring them.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 13. Management Training Company Business Continuity Our Professional Service
    • Our Threat Management Unit will
    • Design
    • Produce
    • Test
    • Evaluate
    • Manage
    • Your Business Continuity Plan.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 14. Management Training Company Business Continuity Cost of Professional Services
    • Initial Consultation £500.00 & travel expenses.
    • Producing a Business Continuity Plan, Minimum Charge £1.600.00. Depending on size of company and scope of project.
    • Testing effectiveness of Continuity Plan = price to be agreed with business owner.
    • WIIFY
    • 20% commission on initial consultation fee.
    • 10% commission on all further fees earned.
    © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com
  • 15. Contact: www.businessconsultancyonestopshop.com © Dr. Mark D. Yates. E: drmarkdyates@aol.com W: www.businessconsultancyonestopshop.com Business Consultancy One Stop Shop.com [email_address]