Food for thought for your development and leadership success


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Personal, Leadership and Team & Organizational Development Thoughts to help speed your growth and leadership success. These thoughts will inspired your to take more action, get more help from others, and achieve more than you are today.

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Food for thought for your development and leadership success

  1. 1. Personal Development Thought"I do not think much of a man who is not wiser today than he wasyesterday." Abraham LincolnLearning Every DayYou are never too old to stop learning, and we should all look to learnsomething new every day. I had read a number of years ago that a greatquestion to ask your children each night is: "What did you learn at schooltoday?"Lets ask the question of ourselves: What have I learned today?
  2. 2. Leadership Development Thought"The first responsibility of a leader is to define reality. The last is tosay thank you." Max DePreeThank youSaying "Thank You" is important for leaders. Thank you shows that youappreciated what your people have done. That appreciation helps yourpeople to develop pride in their work, and pride is one of the bestmotivators of performance.Thank you - two words with magical powers.
  3. 3. Team & Organisational Development Thought"No matter what accomplishments you make, somebody helpedyou." Althea GibsonTeam - its all about Helping each otherYou can spot a successful team in minutes. Its the team with members thatare always trying to help each other, and you see it in the behaviours ofeveryone. They are asking each other questions and sharing ideas with eachother all the time.How much have you helped your team members this past week?
  4. 4. Personal Development Thought"Things turn out best for the people who make the best of the waythings turn out.” John WoodenAlways Make the Best of Every SituationThe people who get ahead in life always make the best out of everysituation. They take what life presents to them and as the old saying goes;"Turn lemons into lemonade!" Look at every situation that hits you fromthe "bright” side. You will never see the opportunities to handle it better ifyou are "in the dark", being negative.Make the best of every situation you encounter this coming week.
  5. 5. Leadership Development Thought"If your actions inspire others to dream more, learn more, do moreand become more, you are a leader." John Quincy AdamsSet your Goal to Inspire OthersThe easiest way to grow your company and your organisation is to inspireyour people to "keep on learning and growing". Growing people are alwayslooking forward, and ready for new and even bigger challenges. Better yet,your people who are continually learning and growing are pulling others inyour organisation along with them. Youve created role models that peopleare now trying to emulate.Think of ways to inspire your people, and you will be amazed at the results.
  6. 6. Team & Organisational Development Thought"The achievements of an organization are the results of thecombined effort of each individual.” Vincent LombardiMake sure Everyone is ContributingEvery successful team or organisation has everyone contributing, and notjust the stars. A good leader finds each persons best abilities and organisesthe work of the team to use them. When a leader doesnt do this, he or sherelies only on the stars to carry everyone along. This only works in theshort-term, as your stars will begin to feel discouraged that they arecarrying the entire load.Use everyones unique abilities for the team to achieve more.
  7. 7. Personal Development Thought"The suns energy warms the world. But when you focus it through amagnifying glass it can start a fire. Focus is so powerful!"Alan PariserDont be an Octopus on Roller SkatesWhat does an octopus on roller skates look like? Theres basically lots ofmotion and no direction. Thats how we all are at times when we are notfocused and taking actions in all different areas. This is the time to step backand review where our focus should be and re-focus all our energy towardsit.Step back, review, and focus your energy.
  8. 8. Leadership Development Thought"Leadership is the special quality which enables people to stand upand pull the rest of us over the horizon.” James L. FisherPeople Like to be Pulled, Not PushedIf you want to influence another person, it always difficult to push themthere (at least - that type of motivation does not stick.) You need todescribe the "why" (the direction) in such a way that they are "pulled"toward where you want to go.Pull your people along. Dont push them.
  9. 9. Team & Organisational Development Thought"Any organization will be only as successful as those at the bottomare willing to make it.” General Bill CreechEmpowered Organisations are More SuccessfulThe most successful organisations have all their people feeling empoweredto do what is necessary to satisfy their customers. In Disneyland®, thesweepers in the park are often asked by the guests (customers) for help. Didyou know that they are empowered to remedy any guest problem rightthen with a solution that they feel is best? Thats empowerment - enablingpeople to satisfy "customers".Empower all your employees to "satisfy customers".
  10. 10. Personal Development Thought"It takes a lot of courage to show your dreams to someone else."Erma BombeckCourage Enough to Show your DreamsA great way to understand your determination to reach your goals is havingthe courage to show your dreams to others. If you do, you will encounternegative people who will always be getting joy in telling you why it cant bedone. However, by constantly taking action towards those goals, anydiscouraging comments to you will just not stick. Your actions will coat youwith "Teflon".Taking action builds the courage to show your dreams.
  11. 11. Leadership Development Thought"Nothing gives one person so much advantage over another as toremain cool and unruffled under all circumstances."Thomas JeffersonCool under Fire, a Great ExampleLeadership is often about setting a good example for your people to follow.Remember; your people pick up your behaviours much more than youthink. A great example for them to pick up from you is to be cool under fire.If pressure situations arise, you can address them in a cool, relaxed butfocused manner; and your people will copy that in the future.Set a great example by being cool under fire.
  12. 12. Team & Organisational Development Thought"Nothing will ever be attempted, if all possible objections must firstbe overcome.” Samuel JohnsonAccept that not Everyone will be AlignedEverybody likes to have all their fellow team members always workingtogether and agreeing all the time. However, there will be times when thisis not possible, as the changes necessary for success are too drastic forsome individuals in the team (and they are usually the poor performers).In times of change, dont worry about the poor performers who might notbe aligned.
  13. 13. Personal Development Thought"Experience tells you what to do; confidence allows you to do it."Stan SmithExperience by Itself Doesnt Do ItExperience provides you with the ability to do what needs to be done.However, as the quote above says, it is the confidence that you have inthose abilities (the experience) that helps you do it and do it well.Continually look to build your confidence and get the most from yourexperience.
  14. 14. Leadership Development Thought"Being powerful is like being a lady. If you have to tell people youare, you arent.” Margaret ThatcherGreat Leaders Just Get on with ItWhat separates the great leaders from the others is that they dont need totell others that they are "great". In fact, they open up to their people ontheir own improvement opportunities, and even share how they areaddressing them.Great leaders focus on getting things done, not talking about it.
  15. 15. Team & Organisational Development Thought"The question is, then, do we try to make things easy on ourselvesor do we try to make things easy on our customers, whoever theymay be?" Erwin FrandMake Things Easy for your CustomersYou see it so often in big companies. They create processes that make lifeeasy for people in each department, but not for their customers. Thecustomers are why everyone in the company is there, and making thingseasy for customers is just good business.Always focus on whats best for your customers.
  16. 16. Personal Development Thought"The main thing is to keep the main thing the main thing.”Stephen R. CoveyFocus on your Main ThingAll successful people keep a very strong focus on the most important goals.By focusing on those top goals, it gives them a very clear decision criteria onwhat they say yes and no to. Do you use your top goals to provide yourdecision criteria?Your success depends on how well your focus on your Main Thing.
  17. 17. Leadership Development Thought"Whenever an individual or a business decides that success hasbeen attained, progress stops.” Thomas Watson Jr.Success is Earned every Single DayThe world is full of companies that were once successful, but no more. Theleaders of companies that are successful long-term understand that successis earned every single day.Never assume that Success continues automatically once gained.
  18. 18. Team & Organisational Development Thought"It is literally true that you can succeed best and quickest by helpingothers to succeed." Napoleon HillHelp your other Team MembersSuccessful teams have members who are always looking to help their fellowteam members. Theres an old saying that when one teaches, two learn. Byhelping each other, the whole organisation is now growing at a faster pacethan before.When you help others, you also help yourself as well.
  19. 19. Personal Development Thought"The very act of setting goals and writing them down increases yourlikelihood of achieving them by about 10 times." Brian TracyWrite Down your GoalsGoals give you focus and direction in whatever you want to achieve in life.Most people dont have goals, and the ones that do; usually dont writethem down. Writing goals down creates two vital benefits: 1) It brings morecommitment and 2) It helps you to keep that focus - by reviewing themevery day.You will see the power when you write down your goals.
  20. 20. Leadership Development Thought“The leader is a teacher who succeeds without taking credit. And,because credit is not taken, credit is received." Lao TzuDont Worry about Getting the CreditIn many different surveys and books you see mentioned that the leaderswho are not looking for their own personal glory are the most successful.These leaders understood that their success came from their people andgiving them the credit for making things happen.Remember, you receive the credit by not taking the credit.
  21. 21. Team & Organisational Development Thought"One man can be a crucial ingredient on a team, but one mancannot make a team.” Kareem Abdul-JabbarIntegrate your Talent into the TeamEvery team and organisation has their stars (the talent). However, thesuccessful teams and organisations integrate their talent into the team inorder to get the most out of the entire team. Too often we see leadersfocusing only on how to make use of his or her stars, and they lose theadvantages of their stars positive impact on the performance of others andthe team as a whole.Integrating your talent will make the entire team perform better.
  22. 22. Personal Development Thought"Diamonds are nothing more than chunks of coal that stuck to theirjobs." Malcolm ForbesPersistence - Turns the Average into SuperstarsRead the stories of successful people, and you will be surprised that themajority is not really any smarter than others. What makes the difference isthe discipline and persistence to keep driving towards what they want, evenwhen the way becomes difficult.Persistence is really the foundation to their success.
  23. 23. Leadership Development Thought“The function of leadership is to produce more leaders, not morefollowers." Ralph NaderLeaders Create more LeadersIn many organisations you see leaders creating followers, not more leaders.These types of leaders rely on the power of their position, and wanteveryone to follow their orders. True leaders focus on growing their peopleinto leaders, and lead from their own personal power. These types ofleaders are so confident in themselves, that they get pride in growingleaders within their organisations that are even better than they are.How is your production of leaders in your organisation?
  24. 24. Team & Organisational Development Thought"A successful team is a group of many hands but of one mind."Bill BethelA Teams Success is in their Shared ThinkingTodays business environment is so fast-paced that everyone is always in ahurry to do something right away. However, when the rush to action isdone before the team has the same thinking (i.e. on their goals, etc.), theseearly actions might not be producing the desired results.Spend time upfront to get Shared Thinking within the team.
  25. 25. Personal Development Thought"While one person hesitates because he feels inferior, the other isbusy making mistakes and becoming superior." Henry C. LinkTake Action, Make Mistakes, but Succeed FasterThere are many people in the world who have the same ideas as those whobecame successful, but they always hesitated in taking action on them.These people often feel inferior and that they are not capable of doing it orworthy of the possible success. The people, who became successful, justtook action, made mistakes along the way, but reached the success theywere after.You need to take the action first, regardless of how you feel about it.
  26. 26. Leadership Development ThoughtThe cynic says, "One man cant do anything". I say, "Only one mancan do anything." John W. GardnerA Leader Makes the DifferenceLook at any successful organisation or team effort, and you can trace backthe reasons to their success to one individual who made a difference. Oneperson feeling empowered can always make a difference in any positionthey are in life.Dont wait to be empowered. Empower yourself to make a difference now.
  27. 27. Team & Organisational Development Thought"In order to have a winner, the team must have a feeling of unity;every player must put the team first-ahead of personal glory."Paul Bear BryantPutting the Team FirstAny successful team, whether in sports or in business, always had a groupof individuals looking at the teams success before their own. You can seeclearly when this doesnt happen in sports. You notice the star player tryingto do everything on their own, and does not include others in the team. Thisreduces the effectiveness of everyone in the team, and the same thingshappen in the business world.Always put the teams goals in your mind first.
  28. 28. Personal Development Thought"Inspirations never go in for long engagements; they demandimmediate marriage to action.” Brendan FrancisInspiration to Action: Make it Fast!You see it all the time in successful people. They are always taking actionright away on their inspirations and ideas. Unsuccessful people just keep"thinking" and never get to "Action" until its too late.At the time the inspiration comes, think "Action" right away
  29. 29. Leadership Development Thought“The operative assumption today is that someone, somewhere, hasa better idea; and the operative compulsion is to find out who hasthat better idea, learn it and put it into action – fast." Jack WelchDevelop a "Learn and Apply" CultureAn organisation that is not looking for better ideas to apply to it is reallygoing backwards. Great leaders, such as Jack Welch, have alwaysencouraged their people to learn from others and apply those learningsright away.Search for the better ideas and apply them fast.
  30. 30. Team & Organisational Development Thought"Organization doesnt really accomplish anything. Plans dontaccomplish anything, either. Theories of management dont muchmatter. Endeavours succeed or fail because of the people involved.Only by attracting the best people will you accomplish great deeds.”Colin PowellGet the Best People for your OrganisationAn organisation is only as good as the people in it. Many times there is sucha hurry to fill positions in our organisations, that we settle for people whoare available at that time. Every time you settle for someone other than thebest, you create another limiting factor for your organisation’sperformance.When you settle for someone other than the best, you are really settling forsomething other than the best for your organisation as well.
  31. 31. Personal Development Thought"Ask yourself a question: Is my attitude worth catching?"Zig ZiglarAn Attitude Worth CatchingA great question to ask yourself is: Do I have an attitude worth catching?Would you be proud of yourself if people have caught your attitude andsaid to others where they got it from? If not, choose today to have adifferent attitude and approach to your life.Have the attitude that others would want to catch.
  32. 32. Leadership Development Thought"Dare to go forward. Courage is the mark of greatness inleadership." Brian TracyCourage to Move ForwardCourage is probably the attribute that separates the great leaders from thegood leaders. The good leaders stop short of what their true potential andthe potential of their organisation could be. The great leaders have thecourage to take the necessary decisions, even when they are not popular (atleast in the beginning).Have the courage to move both yourself and the organisation forward.
  33. 33. Team & Organisational Development Thought"Every idea you present must be something you could get acrosseasily at a cocktail party with strangers." Jack WelchCommunications drives Successful OrganisationsAll successful initiatives are driven by the good communications betweenthe individual and teams in the organisation. Clarity in the communicationskeeps everyone aligned on the key initiatives and whats needed to achievethem. However, to keep the whole organisation productive, brevity alongwith that clarity can provide the best combination for successfulcommunications.Keep your communications as clear and as short as possible.
  34. 34. Personal Development Thought"I not only use all the brains that I have, but all that I can borrow."Woodrow WilsonDrawing on the Power of OthersHave you ever noticed that the most successful people are the ones askingfor help the most! If fact, that might be one of the reasons that theybecame successful. One of the fastest ways to develop is to draw on thepower of others by asking for help and asking questions.Dont be afraid or bashful to ask for help.
  35. 35. Leadership Development Thought“Executives who get there and stay suggest solutions when theypresent the problems.” Malcolm ForbesEncourage your People to be Solution FocusedYou can always see the mindset of people when they present problems. Thepeople who are solution focused will always present the problem alongwith some possible solutions or approaches to take. Think back of the pastmonth: How have you presented problems to others?Be prepared to suggest solutions when presenting problems to others.
  36. 36. Team & Organisational Development Thought"Trust men and they will be true to you; treat them greatly, andthey will show themselves great.” Ralph Waldo EmersonDevelop Trust in each OtherLeaders really understand the power of "Trust". However, great leadershelp their teams understand that power as well. Team members that trusteach other will accomplish much more than those who dont. Yet, thereoften is spent such little time on developing that trust.Trust is the foundation of great teamwork, and spend the time to develop it.
  37. 37. Personal Development Thought"In preparing for battle I have found that plans are useless, butplanning is indispensable.”Dwight David Eisenhower, USA General & PresidentDo your Planning to Build your ConfidenceThe world is changing so rapidly these days that plans we make are quicklyout of date. However, planning is still very important. By thinking throughour goals and how to take action on them, we develop the confidence inourselves to make it happen (even if circumstances change).Dont skip your planning time this week.
  38. 38. Leadership Development Thought"Simplicity is an indispensable element of a leaders most importantfunctions." Jack WelchDrive People to Keep Things SimplePeople tend to make things more complex than they are in order to appearmore intelligent. Its the leaders job to drive simplicity in the discussions inorder for everyone to understand and take the necessary action. The bestleaders are the best simplifiers.Theres a reason why they always say, "Keep it Simple".
  39. 39. Team & Organisational Development Thought"Connected individuals and their knowledge, not the corporation,are becoming the key organising unit.” Stan DavisHow Connected is your Organisation?The most successful organisations have strong processes in place to connecttheir people from all the different areas of the business. Share yourknowledge and ideas with others and you will not only have a much morefun place to work, but a more successful business as well.Share the knowledge and ideas in your organisation to achieve more.
  40. 40. Personal Development Thought"Success is not a lucky break. It is not a divine right. It is not anaccident of birth. Success is a choice.’’ Rick PitinoSuccess is a ChoiceYou can really simplify the reason why some people are successful andothers are not to the fact that successful people have made a "choice". Theyhave decided that everything they need to do to reach what they want inlife will be their #1 focus. When presented with different options in usingtheir time, they will always make their "choice" the option that is takingthem closer to their #1 focus.Make the choice for yourself today.
  41. 41. Leadership Development Thought“Tell me and Ill forget; show me and I may remember; involve meand Ill understand.” Chinese ProverbInvolve your PeopleThe best leaders involve their people in both discussions and decisionswhenever they can. They know that people who are involved up front willtake more ownership of the actions later on.Involved people take ownership of what they do.
  42. 42. Team & Organisational Development Thought"Teamwork is the fuel that allows common people to attainuncommon results." UnknownDriving Teamwork vs. a Group of IndividualsMany leaders tend to rely only on the stars in their teams to get thingsdone. This can sometimes work effectively in the short-term, but never inthe long-term. Good teamwork across the team (i.e. sharing roles,responsibilities & deliverables) is what makes a team truly effective in thelong-term.How much of a team is your team?
  43. 43. Personal Development Thought"A professional is a man who can do his best at a time when hedoesnt particularly feel like it.” Alistair CookeEven When You Dont Feel Like ItThis is one of the major differences between professionals and others.Professionals are always doing their best, even when they dont feel theirbest. They have the determination to be the best they can be in allsituations.Dont let how you feel stop you from always doing your best.
  44. 44. Leadership Development Thought"Emphasize everything and you emphasize nothing."Herschell Gordon LewisEmphasise Whats Important (and only that)Leaders often fail in their roles because they were not good at giving theirpeople and their organisations a clear focus on what is important. Wheneverything is considered the same priority, organisations and their peopleare constantly changing their focus and accomplishing very little.Focus your attention and communications on the top priorities to keep yourpeople focused as well.
  45. 45. Team & Organisational Development Thought“Maturity is the capacity to endure uncertainty."John FinleyAn Organisation that Works Through UncertaintyThe organisations that are in the best condition for long-term success arethe ones that can perform the best through change and uncertainty. Theylook at uncertainty and change as an opportunity versus a problem or athreat.Encourage your organisation and co-workers to look at change anduncertainty as an opportunity.
  46. 46. Personal Development Thought“The poor, the unsuccessful, the unhappy, the unhealthy are theones who use the word tomorrow the most." Robert KiyosakiEliminate "Tomorrow" from your VocabularyPeople who always say "I will do that tomorrow" never accomplish whatthey want to in their lives. They are continually pushing what they wantfurther and further into the future, and the future never comes. We all needto eliminate the word "Tomorrow" from our vocabulary.Imagine what you would do and accomplish if there was only "Today”.
  47. 47. Leadership Development Thought"Leaders and Managers are different...managers ask How? Leadersask Why? Managers say Do!... Leaders say Let us Do...."Doug Firebaugh"Why” & "Us" - Two Powerful Leadership Words"Why and "Us" are two very powerful words for leaders to think about allthe time. First, a key role of the leader is to explain "the Why" behind thedirection of the group. And second, its important that success comes fromthe contribution of "all of us". Successful leaders have these two words intheir minds everyday.Explain "the why" and how "all of us" contribute in every communication tothe group.
  48. 48. Team & Organisational Development Thought“Organization can never be a substitute for initiative and forjudgment." Louis D. BrandeisEveryone with the Freedom to...All organisations that provide excellent customer service give their peoplethe ability to take initiative and to use their own judgment in providingservice to their customers. The best processes in the world will not workevery time, and people need to feel empowered to do what is necessary tosolve customer problems.Ensure everyone has the freedom to take initiative and use his or her ownbest judgment in serving the customer.
  49. 49. Personal Development Thought"The only opinion about your dream that really counts is yours. Thenegative comments of others merely reflect their limitations - notyours." Cynthia KerseyYour Opinion of your Dream is What CountsToo often people let others influence their behaviour and they stop drivingtowards their dreams when they get some negative comments. Look at allthe breakthroughs people have made and you would notice that they allbelieved in their dream and didnt let the negative comments of othersdistract them from that dream.Your belief in yourself is more powerful than what any other person mightthink or say.
  50. 50. Leadership Development Thought“The task of a leader is to get his people from where they are towhere they have not been.” Henry KissingerLeaders Always Move their People ForwardSuccessful organisations have leaders who are constantly setting challengesin front of their people in order for their people to use their full potential.When the people use their full potential, the organisation achieves its fullpotential as well.Leaders help their people see their potential and motivate them to use it.
  51. 51. Team & Organisational Development Thought“The nature of the global business environment guarantees that nomatter how hard we work to create a stable and healthyorganisation, our organisation will continue to experience dramaticchanges far beyond our control." Margaret J. WheatleyAn Organisation Seeing Change as NormalTodays business environment is changing at a much faster pace than everbefore. What made an organisation successful can be impacted by changesthat can happen in a very short time.The organisations that embrace change become the leaders of change.
  52. 52. Personal Development Thought"Dont be a time manager, be a priority manager. Cut your goals intobite-sized pieces. Each small priority or requirement on the way tothe ultimate goal becomes a mini-goal in itself.” Denis WaitleyFocus First on Priorities, Not TimeI dont know why they are always talking about time management. Youcannot manage time; you can only manage your priorities and your focus. Agreat way to use your time effectively is to have defined the key activities(in advance) that will deliver on your priorities.Focus on your priorities and the key activities that will deliver them.
  53. 53. Leadership Development Thought“The signs of outstanding leadership are found among thefollowers." Max DePreeYour Power comes from your FollowersSuccessful organisations have leaders who are constantly setting challengesin front of their people in order for their people to use their full potential.When the people use their full potential, the organisation achieves its fullpotential as well.How inspired are your followers?
  54. 54. Team & Organisational Development Thought“Fun is only real and sustainable if it feeds off the teams purposeand performance aspirations" Katzenbach & SmithHaving Fun - Aligned with "Winning”You see it many times in teams. They dont have a strong focus on theirpurpose and they seem to just be playing around. However, that playingaround is usually short-lived, and in fact it often becomes boring. Havingfun while pursuing a strong purpose is what creates a very energisingatmosphere.Always align the fun with the purpose and performance of the team (i.e. the"Winning").
  55. 55. Personal Development Thought"If you are going to achieve excellence in big things, you develop thehabit in little matters. Excellence is not an exception, it is aprevailing attitude." Colin PowellStrive for Excellence in Everything (big or small)Colin Powell talks about something that people take for granted. We oftenconcentrate on putting our best efforts on the big & important activities,and sometimes "cut corners" on the small things. It would be great for us todevelop the attitude that we will strive for excellence in everything we do,no matter how small the activity.Make excellence both an attitude and a habit.
  56. 56. Leadership Development Thought“The way employees treat customers reflects the manner in whichtheyre treated by management.” James PerkinsYour Leadership Style Impacts Customer ServiceThe way you treat your employees has an impact on how they will thentreat others. Your people view you (as their leader) as a role model and pickup your habits both consciously and unconsciously. Make sure they pick upthe right habits.As a leader, your habits influence your peoples habits more than yourthink. Your customers know.
  57. 57. Team & Organisational Development Thought“Dependent people need others to get what they want.Independent people can get what they want through their ownefforts. Interdependent people combine their own efforts with theefforts of others to achieve their greatest success." Stephen CoveyInterdependence Drives a Successful TeamYou see it in sports all the time. It is not always the team with the bestindividual talents that wins the championships. Team members who worktogether and support each other perform at higher levels than a group ofindividuals.Drive interdependence and watch your teams performance increase.
  58. 58. Personal Development Thought"It is easy to sit up and take notice. What is difficult is getting upand taking action.” Al BattGet Up and Take ActionMany times when we read an article or excerpts in a book we sit up andtake notice. We say, "Thats interesting, I should try that." However, shouldis not "will" and it never happens. Too often we stop at sit up and takenotice..Dont stop at sit up and take notice, "Get Up and Take Action".
  59. 59. Leadership Development Thought“Its easy to decide what youre going to do. The hard thing isdeciding what youre not going to do.” Michael DellBe Clear on your Teams PrioritiesTodays business environment is changing fast. The organisations that canadapt, and adapt quickly, will win in the marketplace. That means that theyare continually evaluating priorities and deciding what the organisation willdo and wont do. Its a key responsibility of the leader to make sure theorganisation is working to the right priorities.Give your people clear directions on whats important.
  60. 60. Team & Organisational Development Thought“Whens the last time you washed a rental car?"Crew Chief to General Bill Creech"Own" versus "Rent" your ResponsibilitiesGeneral Bill Creech decentralised the Tactical Air Command in the late1970s. This was an organisation of over 150,000 people in the USA Air Forcethat was responsible for keeping the planes flying. After organising intoteams and giving teams complete responsibilities of a group of planes, theyincreased up-time for the planes dramatically. Why? - Because now theteams have "owned" their planes. They even painted their teams name onthe sides of the planes they maintained.In your organisation today, are your people "Renting" or "Owning" theirresponsibilities?
  61. 61. Personal Development Thought"Fascination is one step beyond interest. Interested people want toknow if it works. Fascinated people want to learn how it works.”Jim RohnBe Fascinated with What You are DoingMany people say that they are interested in something. However, interestnever lasts and never drives a passion to understand things below thesurface. Being fascinated does. It produces a drive and energy to not onlylearn more, but also accomplish more.Move from interested to fascinated and your life will be transformed.
  62. 62. Leadership Development Thought“I have learned that people will forget what you said, people willforget what you did, but they will never forget how You madethem Feel." Maya AngelouMake People Feel Great about ThemselvesThe best leaders understand it is how they make their people feel thatmakes the ultimate difference for their organisations performance.Confident, empowered and knowledgeable people will always deliver more,and it is the leader that creates the feeling that they can do it and do it well.Enable your people to have the belief in themselves, and they will amazeyou with what they will accomplish.
  63. 63. Team & Organisational Development Thought“The secret is to work less as individuals and more as a team. As acoach, I play not my eleven best, but my best eleven."Knute RockneWork Together as a TeamTeams and organisations never perform to their maximum capabilities if thepeople do not learn to work together. You can have a team of stars, but ifthey dont work together, the talents of each individual will never be usedto the fullest.Remember, the "best eleven" will always perform better than the "elevenbest".
  64. 64. Personal Development Thought"A goal is not the same as a desire, and this is an importantdistinction to make. You can have a desire you dont intend to acton. But you cant have a goal you dont intend to act on." TomMorrisTurn your Desires into GoalsWe have our desires for our lives, but what makes the difference is actingon those desires. A good habit to get into is the following: Next time youthink of a "desire", take a minute to think about two things. 1) How youwould feel if that desire became a reality, and 2) What action could youtake today that would move you closer to that "Desire"..Move from the Desire to "Action" and create the "Goal".
  65. 65. Leadership Development Thought“Management works in the system. Leadership works on thesystem." Stephen R. CoveyLeaders Work "on" the SystemsManagers often take a view of their responsibilities as just making thingswork, and feeling powerless to do anything about the system. Leaders takea different view on their role, and work on the system to make it better.They challenge assumptions routinely, and by helping to make things betterthey energise their people..Managers make it run. Leaders make it "better".
  66. 66. Team & Organisational Development Thought“All winning teams are goal-oriented. Teams like these winconsistently because everyone connected with them concentrateson specific objectives. They go about their business with blinderson; nothing will distract them from achieving their aims." LouHoltzGoals & Specific Objectives Focus the TeamGreat team leaders focus their time on continually communicating the goalsand specific objectives of the team and the team members. This helpseveryone to maintain a clear and consistent focus on their objectives, andthe entire team to reach their goal (i.e. winning).Focus your team with exciting goals & objectives to achieve.
  67. 67. Personal Development Thought"I never hit a shot, not even in practice, without having a very sharpin-focus picture of it in my head." Jack NicklausHave a Clear Focus (Picture) in your HeadAs it is in golf, it is the same in our lives. We are always more successfulwhen we have a clear in-focus picture of what we want, and keep thatpicture in mind in everything we do. If the picture is clear, your actions willbe clear as well.Have a clear focus in everything you do (whether its something big orsmall).
  68. 68. Leadership Development Thought“You can accomplish anything in life, provided that you do not mindwho gets the credit.” Harry S. TrumanDont Worry about Getting the CreditGreat leaders never worry about stroking their own ego. They are alwaysgiving credit to their people who make it happen, and keep encouragingthem to accomplish more and reach their full potential.Give your people the credit and talk up their accomplishments.
  69. 69. Team & Organisational Development Thought“The costs of getting burned once in a while are insignificantcompared to the benefits that come from people feeling free to takerisks and be creative." Southwest Airlines Employees - book "Nuts!”Encourage each Other to Take RisksYou can always recognise a successful team and organisation by whetherthe people feel confident enough to take risks and try something new.Growing as a team and an organisation is all about trying new things.Sometimes they work and sometimes they dont, but for sure everythingwill stay the same if you dont take the risks.Focus your team with exciting goals & objectives to achieve.
  70. 70. Personal Development Thought"Confidence comes not from always being right but from not fearingto be wrong." Peter T. McintyreNot Being Afraid to be WrongThe successful people in life are not afraid to be wrong. Look at anyentrepreneur and you will find that the numbers of business failures (letscall them feedbacks) are much more than the number of successes.However, by constantly trying something new, they hit upon somesuccesses that went very big.These entrepreneurs were not afraid to be wrong. How about you?
  71. 71. Leadership Development Thought“I admire employees who see themselves as having a directrelationship to the success or failure of the company they work for.When employees believe they are important to the company, theirwork reflects that loyalty." Donald TrumpCommunicate their ImportanceAs a leader, the most important job is to communicate to your people inways that everyone can see how they contribute to the success of theorganisation and the company. This way they see their importance, andtheir performance and behaviours will reflect that. If they dont feelimportant, you will get a different performance and set of behaviours.If you are a leader, spend a few minutes this week on how you couldcommunicate to your people on why they are important.
  72. 72. Team & Organisational Development Thought"No person was ever honoured for what they received. Honour hasbeen the reward for what they gave." Calvin CoolidgeYou Get Help, Based on How You Provide HelpWhen working in a team, everyone performs better when they help eachother. The help really gets set in motion when each team member decidesto help others in their team before expecting help for themselves. Thisencourages an environment of giving versus taking.Look to help your team members, and you will get help in return (and oftenwhen you could really use it).
  73. 73. Personal Development Thought"When youre finished changing, youre finished."Benjamin FranklinNever Finish Changing (i.e. becoming better)To be alive means to grow and change every day. Ben Franklin was reallycorrect, as you are finished when you stop changing. Thats what happensto people who retire and dont have any goals to strive for. They have thenjust stop growing and changing.How have your changed this past week?
  74. 74. Leadership Development Thought"The best leader is the one who has sense enough to pick goodpeople to do what he/she wants done, and self restraint enough tokeep from meddling with them while they do it."Theodore RooseveltPick Good People and Set the DirectionA leaders most important role is pick good people to be on his or her team.However, its also important to provide those people with an environmentwhere they can use their own intelligence and creativity to get the jobdone.Practice self-restraint and your people will practice real ownership as well.
  75. 75. Team & Organisational Development Thought"Talent wins games, but teamwork and intelligence winschampionships." Michael JordanAs a Team, Everyone can Achieve MoreTeams do not become successful just because they have a superstar on theirteam. They become successful when they are using the strengths of eachindividual to the benefit of the team. This is true in sports, but also true inbusiness.Use your strengths that benefit the team.
  76. 76. Personal Development Thought“Keep in mind the difference between a winners and losersmentality. Winners focus on winning big - not just how to win, buthow to win big. Losers, however, dont focus on losing; they focuson getting by!" Bobb BiehlFocus on Winning BigSuccessful people focus on ambitious goals and winning big in everythingthey do. Its not just for the sake of winning. Their ambitious goals drivethem to become the person they need to be in order to achieve them.Never settle for just "Getting by". Focus on "Winning Big" and becoming theperson to achieve it.
  77. 77. Leadership Development Thought"If you want to know the temperature of your organisation, put athermometer in the leaders mouth.” Rick WarrenWhats your Temperature?If you are a leader, it is you who are setting the temperature for yourorganisation. If you are "hot" with lots of energy and enthusiasm, then yourorganisation will have lots of energy and enthusiasm. Whats yourtemperature today?Keep your temperature "hot" and your organisation will be the same.
  78. 78. Team & Organisational Development Thought"The success of my business depends entirely on the character ofthe people conducting it.” Charles R. WalgreenHire for CharacterToo often we rush the hiring process because we need the resource ASAP.We hire for the skills and experience without fully understanding thecharacter of the person. Lets take the necessary time in the hiring processto "Hire for Character".Hire for Character to build a successful organisation.
  79. 79. Personal Development Thought"A healthy attitude is contagious but dont wait to catch it fromothers. Be a carrier." UnknownChoose to Have a Healthy AttitudeToo often people are waiting for others or events to help make them feelbetter. They say," I will be happy when"... They are waiting for someexternal changes in order to improve their internal feeling."You" decide your attitude. Why not make it a "healthy" one.
  80. 80. Leadership Development Thought"Every leader needs to clearly explain the top three things theorganization is working on. If you can’t, you are not leading well."Jeffrey ImmeltProvide your People a FocusThere is always too much to do these days. Organisations are mostsuccessful when the leaders provide a strong focus for their people. Peoplewith a strong focus then make the right choices on a daily basis in order tomake sure they are working on the right things.People with a focus will amaze you with their results.
  81. 81. Team & Organisational Development Thought"Meetings are a symptom of bad organisation. The fewer meetingsthe better.” Peter F. DruckerNeed a Meeting - Make Sure its NecessaryHow many times do you come to a meeting and not really understand itspurpose and what should be the successful outcome? Probably too often! Ifpeople think up front on the purpose and successful outcomes of meetings,we would probably need fewer meetings, and those we do need would bemuch shorter.Set a goal to have fewer meetings from today.
  82. 82. Personal Development Thought"It is not who you know, but who wants to know you."Patricia FrippPeople Wanting to Know YouThey say that networking is a great way to grow your business and uncovermore opportunities. However, it is not just knowing more people, buthaving more people want to know you. If you keep this in mind, you willtake a different approach to your networking.Be a person other people want to know.
  83. 83. Leadership Development Thought"Leadership isnt about the size of your office or the title on yourbusiness card. Its about the depth of your commitment and yourpassion to get good things done." Robin SharmaCommitment and PassionA leaders true power never comes from a title or the size of the office. Itcomes from that inner drive of commitment and passion for the vision &goals that is reflected in the outward actions of the leader.Show your commitment and passion, and your people will then do the same.
  84. 84. Team & Organisational Development Thought"When a team outgrows individual performance and learns teamconfidence, excellence becomes a reality." Joe PaternoTeam ConfidenceYou see it often in sports with teams having great individual talents, butthey never play as a "team". They never achieve the success as a team thattheir individual talents would suggest. Sure, each individual may have theirown confidence, but they never really put the team above their owndesires.When team confidence is high, success for the team will be there as well.
  85. 85. Personal Development Thought"Try not to become a man of success, but rather try to become aman of value." Albert EinsteinBecome a Person of ValueMany people wish to be successful, but often dont realise what it takes toget there. The real path to success is to become a person of value (yourcontribution). The value you provide others determines your paycheck.Seek first to become a person of value, and then success will naturallyfollow.What value have you provided this past week?
  86. 86. Leadership Development Thought"The very essence of leadership is that you have a vision. Its got tobe a vision you can articulate clearly and forcefully on everyoccasion. You cant blow an uncertain trumpet."Theodore HesburghHave a Vision and Communicate it ClearlyYour people work well when they know the direction the company wants totake. This helps them to make the right decisions/choices everyday to keepthe progress going towards the vision. Effective leaders both have the visionand communicate it very well.Provide the vision and communicate it daily in every way.
  87. 87. Team & Organisational Development Thought"Once an organization loses its spirit of pioneering and rests on itsearly work, its progress stops.” Thomas J. Watson, Sr.Keep the Spirit of PioneeringDoes you team continually look for better ways to both get the job doneand work better as a team? Once a team begins to rest on their successes,then the energy starts to go. Keep striving to improve every day andencourage the same in your team members.Encourage the spirit of pioneering and your team will not only showprogress, but also have fun along the way.
  88. 88. Personal Development Thought"It’s possible for a person to have an overwhelming number ofthings to do and still function productively with a clear head and arelaxed sense of control." David AllenKeeping Your Focus (whats in & whats out)If you are goal oriented, you will be always trying to do more than youactually can. So, having more to do than you can do is normal. However,you need to constantly decide the priority on your focus so that you will bemaking the right choices on what you do. People who take time each weekto review their focus, will then make better choices and be more relaxed.Take the time to keep your focus.
  89. 89. Leadership Development Thought"Leaders must be close enough to relate to others, but far enoughahead to motivate them." John MaxwellGreat Leaders - Lead from the FrontLeaders who are very successful always understand their people, but moreimportantly they "lead from the front". These leaders are always staying infront of their people by driving their own growth faster and constantlythinking ahead. By being in front, they can help their people grow fasterand their organisation accomplish more.Be close to your people, but with your thinking far enough in front tomotivate them.
  90. 90. Team & Organisational Development Thought"An organizations ability to learn, and translate that learning intoaction rapidly, is the ultimate competitive business advantage."Jack WelchTeamwork - Learning and Taking Action TogetherAn organisation that is constantly learning is also action oriented as well.The learning triggers new ideas and the energy to then put those ideas intopractice. When your organisation stops learning, its the beginning of adownward trend in performance.Set learning goals for both yourself and your team.
  91. 91. Personal Development Thought"I dont know the key to success, but the key to failure is trying toplease everybody." Bill CosbyDont Try to Please EverybodyBill Cosbys quote above is so very true. Whatever we do, we will never beable to please everyone. Some will like us, some wont. Be strong andfocused in the direction of your goals, and your key positive people will bewith you.As I heard the other day, "Some will, some wont, so what!”.
  92. 92. Leadership Development Thought"A good leader inspires others with confidence in him; a greatleader inspires them with confidence in themselves." UnknownInspire Confidence in your PeopleMany times leaders only focus on getting their people to respect them andfollow them. However, as the quote above says, great leaders go furtherand inspire their people with confidence. They provide opportunities andcoach their people to continually grow their abilities and their confidence.Make inspiring confidence in your people a priority.
  93. 93. Team & Organisational Development ThoughtYou don’t pay me to give you happy talk, you pay me to tell youwhat I think.” Colin Powell to President BushEncourage People to Speak UpSome times weak managers dont like it when their people speak up. Astrong manager likes his or her people to be open and honest. He or sheknows that ideas and plans become better and stronger when theres agreat active dialog. A little disagreement is never bad. However, once adecision is made, everyone needs to then support it 100%.Encourage your people to tell you what they think.
  94. 94. Personal Development Thought"Procrastination is giving up what you want most for what you wantnow." Harold Taylor"Do" Today to "Become" TomorrowEveryone has dreams or goals for their better tomorrow. However, gettingto your better tomorrow is all about doing what we need to do today andevery day after that. What we "do today" is what will help create thetomorrow (the future) we want.Remember, What you "Do Today" creates your Future.
  95. 95. Leadership Development Thought"Managers help people to see themselves as they are. Leaders helppeople to see themselves better than they are." Jim RohnSee the Potential in Your PeopleManagers utilise their people as they see their skills today. They are onlyfocused on getting the work done. Leaders focus on two things, both gettingthe work done (& done well), but also growing their people to thecapabilities the leaders see in them. They continually look forresponsibilities that will stretch their people to use the capabilities theleader sees inside them.See the potential in your people and give them the responsibilities to use it.
  96. 96. Team & Organisational Development Thought"When one teaches, two learns."Robert HalfCreate Mentors to Grow your OrganisationMentoring is an excellent way to grow the capabilities in your organisation.Creating mentors is one of the fastest ways to grow your organisation andone of the most rewarding for your people. People being mentored benefitfrom anothers experience, and the mentors benefit by the feeling ofgrowing other people. Look to create mentors at all levels and use them togrow your people faster.Mentoring, one of the fastest way to grow your organisation.
  97. 97. Personal Development Thought"The will to succeed is important, but whats more important is thewill to prepare." Bobby KnightWill to PrepareIn the above quote, Bobby Knight highlights the importance of the "will toprepare". Its really the precursor to success, and its the real reason whypeople always say the following about successful people ("They were solucky!"). The real reason for their success was not luck. It was the fact thatthey were prepared when the opportunities came their way.John Wooden says, "When opportunity comes, its too late to prepare."
  98. 98. Leadership Development Thought"Outstanding leaders go out of the way to boost the self-esteem oftheir personnel." Sam WaltonBoost Self-EsteemEveryone knows that people who feel good about themselves accomplishmore than people who dont. If you are leading people, then helping toboost your team members self-esteem can really make a big difference tothe performance of your team. How often do we see leaders do just theopposite and make their people feel inferior? A good question for thisweek: "What can I do this week to boost the self-esteem for the people inmy team?"A person who "believes" or "feels they can do it" can accomplish anything.
  99. 99. Team & Organisational Development Thought"Business success is always defined by the quality of the overallcustomer experience before, during and after a transaction".Forrester ResearchDescribe the "Customer Experience”A good way to build alignment in a team is have a discussion on the"Customer Experience". It focuses everyone on how the customer sees andexperiences the companys services, and a good discussion just naturallybegins on what changes in processes can be made to improve thecustomers experience with the company.Build your target "Customer Experience" in your teams minds, and watchyour business grow.
  100. 100. Personal Development Thought"No steam or gas ever drives anything until it is confined. NoNiagara is ever turned into light and power until it is tunneled. Nolife ever grows until it is focused, dedicated and disciplined."Harry Emerson FosdickFocus all your EnergiesEach of us has unbelievable potential inside us. However, we often do notfocus this energy on our key focus areas, and instead spread our time toothin across too many areas. Success comes from focusing and dedicating toa few key areas, and then being disciplined enough to keep that focus everyday.You are not using your full potential until you focus and dedicate yourself toa limited set of key areas.
  101. 101. Leadership Development Thought"We sometimes receive letters from businessmen who say they aretoo busy to read. The man who is too busy to read is never likely tolead." B. C. ForbesContinue your Own DevelopmentSuccessful leaders are always reading to further their own development.Reading helps them to build an even stronger foundation of bothknowledge and insights, as well as keep them current on areas impactingtheir business.Jim Rohn likes to say, "Leaders are readers."
  102. 102. Team & Organisational Development Thought"A group becomes a team when each member is sure enough ofhimself and his contribution to praise the skills of the others."Norman ShidleBe Confident and Encourage each other onTeamwork does not come only from the ability of everyone in the team tocontribute their key skills, but also from each team member recognising thekey skills of others. Praising each other encourages everyone to do more(and become more), helping the team to accomplish great things.When you see your team members praising each other, you know your teamwill be successful.
  103. 103. Personal Development Thought"There is no security on this earth. Only opportunity.”Douglas MacarthurFocus on the OpportunitiesThere is really no security in life. Many times people will not take risks andseize the opportunities because they feel safer if they dont. However, theworld is changing so fast these days and not changing is more risky than tomake the changes.Remember, life is more in your control when you are seizing theopportunities and view change as "security".
  104. 104. Leadership Development Thought"A big man is one who makes us feel bigger when we are with him."John C. MaxwellMake Them Feel BiggerLeadership is not only about getting things accomplished, but having yourpeople see and do things that they never thought they could have done.Great leaders see the potential in their people and find challenges for themto use that potential.When you see the potential in others, you make them feel bigger.
  105. 105. Team & Organisational Development Thought"In teamwork, silence isn’t golden, it’s deadly."Mark SanbornKeep the Discussions FlowingGreat teamwork is all about communications. Teams often succeed or failnot because of the talent in the team, but the degree to which theycommunicate with each other and work together.Therefore, if the discussions are not flowing in your team, get them goingquickly.
  106. 106. Personal Development Thought"You will never change your life until you change something you dodaily." Mike MurdockIt is What You Do DailyAll change begins by changing something you do daily. Therefore, if youwant to have a different life, the start needs to be with what you are doingon a daily basis. To make the change permanent, you need to put the powerof discipline behind it to make the change a habit.What should you be doing daily that you arent doing now!
  107. 107. Leadership Development ThoughtIf I went back to college again, Id concentrate on two areas:learning to write and learning to speak before an audience. Nothingin life is more important than the ability to communicateeffectively."Gerald R. FordLearn to Communicate your Ideas WellLeadership is really about getting people aligned behind a direction andeveryone seeing their role in making it happen. Communication is then thekey to not only describe the direction with passion and clarity, but also tocommunicate it in different ways for everyone to see what they can do tohelp make it happen.Develop the skill to communicate and it will provide power to all that you doas a leader.
  108. 108. Team & Organisational Development Thought"If its part of the culture, it can lead to real change."Rey RamseyMake it Part of the CultureFor change to really take hold in an organisation, it must become part of theculture and impact how everyone goes about his or her daily job. Too often,companies will try to make their changes too quickly and the impact is nomore than window dressing. Change must become part of the culture sothat it drives the decisions and choices that people make on a daily basis.Focus on making it part of the culture.
  109. 109. Personal Development Thought"If you are going to do what everyone is doing, you are probablyonly going to have what everyone haves." Bob ProctorStrive to be DifferentLook at any successful person, and you will see qualities in them that arevery different from the average unsuccessful person. Successful peopleknow that they will never get what they really want unless they break awayfrom the "crowd" and be different. How about you? Are you comfortable toremain with the crowd?Be different and break free from the crowd.
  110. 110. Leadership Development Thought"Leadership is a matter of having people look at you and gainconfidence in seeing how you react. If you’re in control, they’re incontrol." Tom LandryYou are a Role ModelGreat leaders use their power as a role model to the fullest. They know thathow they respond to situations/problems every day sends a signal to theirpeople on how each of them should respond as well. When the leadershows confidence and control, so will his or her people.Use your most powerful leadership tool. Be a great role model.
  111. 111. Team & Organisational Development Thought"The one thing that matters is the effort.”Antoine de Saint-ExuperyMake the EffortThe best way to get help from your co-workers is to make the effortyourself as well. People respond to others who are dedicated and make theeffort. It is magical how the help you need appears when you need it, whenyou have put your own effort in first.If you make the effort, help always appears.
  112. 112. Personal Development Thought"The greatest discovery of our generation is that a human being canalter his life by altering his attitudes." William JamesYour Attitude Creates your LifeWe have all heard this thought before - "Your Attitude Creates your Life".The important thing for all of us is not to just practice this in our daily lives,but to make it a foundation of our lives. People with positive / can doattitudes get more of what they want in life than others. They stand outfrom the group, get noticed, and attract the help they need.Choose the attitude that will create the life you want.
  113. 113. Leadership Development Thought"Coaching isnt an addition to a leaders job, its an integral part ofit.” George S. OdiorneCoaching - its a Key Part of LeadershipCoaching has become an integral part of a leaders role these days. We aremoving to a much more flexible working environment, where people cannow work from anywhere. This drives leaders away from managingactivities to managing "outcomes". A leader then manages the "outcomes"agreed with their team and helps coach them to take the right decisions andactions in order to achieve the agreed "outcomes".Is coaching an integral part of your leadership style?
  114. 114. Team & Organisational Development Thought"Team player: One who unites others toward a shared destinythrough sharing information and ideas, empowering others anddeveloping trust." Dennis KinlawBe a Team PlayerIts important to be an individual and drive yourself to what you want inyour career and in your life. However, when you are part of a team, its vitalto be a team player, and sometimes this can be a difficult thing. A teamplayer doesnt mean that you just agree with everyone else, but that youopen to share your ideas, listen to others, and do all the things you can todevelop trust with each other in the team (even if you disagree at times).Be a team player this week and your team will achieve more.
  115. 115. Personal Development Thought"Nothing can add more power to your life than concentrating allyour energies on a limited set of targets." Nido QubeinHold the World Back an Hour a WeekA big key in reducing your stress levels is once a week to hold the worldback for an hour. This means to take a look at all you are doing or want todo, and reviewing your priorities. This hour is a great time to understandwhat you are committed to do, and what should be put off due to youravailable time and focus on those activities that are taking you closer toyour goals.Take an hour each week to understand all thats on your plate and whereyour focus should be.
  116. 116. Leadership Development Thought"The failure to follow through is widespread in business, and amajor cause of poor execution.” Larry BossidyFollow ThroughIt is so critical that a leader follows through on the commitments made bytheir team. When a leader follows through, he gets an opportunity tocoach his team members if they are behind in their commitment. Also, byfollowing through, you are reinforcing that meeting commitments areimportant and driving the right behaviours in your team. If you dontfollow through, you are reinforcing "something else".Follow through and notice the behaviour changes in your team.
  117. 117. Team & Organisational Development Thought"Its the personal stories, the opportunities for people to share, thatre-energizes me and gives me enthusiasm. It makes me want to domore." Martin YanA Short Presentation on ThemselvesA great way to create better teamwork is to have each member do a short 5minutes presentation on themselves. They should each have at least oneinteresting fact about themselves that others might not know, and also talkabout their background. Its a great way for people to know each otherbetter, and create instant topics of discussion at breaks in the meeting andthere after.Have your team present themselves in your next meeting.
  118. 118. Personal Development Thought"The more you like yourself, the less you are like anyone else, whichmakes you unique." Walt DisneyLike Yourself FirstWalt Disney was 100% right on this one. We need to like ourselves firstbefore we take the actions that use our God-given talents to the fullest. Noone has ever risen above the pack that never liked themselves first.Like yourself first and focus on the actions to really use your unique talentseach and every day.
  119. 119. Leadership Development Thought"Nothing is so potent as the silent influence of a good example."James KentSet a Good ExampleGreat leaders never forget that their behaviours set the example for theirteam. They know that what they do as a leader always has a much biggerimpact on their people than what they say. Therefore, you could say that aleaders actions speak louder than their words.What do your actions speak?
  120. 120. Team & Organisational Development Thought"The ratio of Wes to Is is the best indicator of the development of ateam." Lewis B. ErgenPromote the Use of “WE”Whenever you hear team members speak together and use the word "I"routinely, you know that they are not really working as a team yet.Productive teams use the word "We" throughout their conversations, asthey know that the whole team achieves more when they work together.Observe the number of "Is" and "Wes" in your team conversations thisweek.
  121. 121. Personal Development Thought"All successful people men and women are big dreamers. Theyimagine what their future could be, ideal in every respect, and thenthey work every day toward their distant vision, that goal orpurpose." Brian TracyTell the Truth in AdvanceSuccessful people imagine the future they want and do the daily positiveself-talk to themselves as if they have already become the person theyneeded to be in order to achieve it. Some people might not really believe itat first, but they keep the self-talk going. Other people tell them they arereally lying to themselves, but they are not. They are just “Telling the Truthin Advance”.Tell yourself the Truth in Advance today and everyday.
  122. 122. Leadership Development Thought"Leaders think and talk about the solutions. Followers think and talkabout the problems." Brian TracyThink and Talk about SolutionsThere is an interesting question I heard recently, "What side of the problemare you on?" Leaders are always on the solution side. If you are focusingyour team on taking actions, you are encountering problems all the time.Watch your language this week and stay focused on discussing solutions.Your people will pick up on this and soon you will have a team of leadersinstead of followers.Think and Talk about Solutions all the time this week.
  123. 123. Team & Organisational Development Thought"When we opened Disneyland, a lot of people got the impressionsthat it was a get-rich-quick thing, but they didnt realize that behindDisneyland was this great organization that I built here at theStudio, and they all got into it and we were doing it because weloved to do it." Walt DisneyBuild a Team that "Loves to do it.”Too often we rush to fill vacant roles and do not take the time to get theright people on board. To build a great team, we need to have people whowill love what they do. People who love what they do never makeboundaries in their work, and do whatever is necessary for their customersand their co-workers.Look for people who will "Love what they do".
  124. 124. Personal Development Thought"Procrastination is a 1000 percent unequivocal commitment tofailure, and if you are any kinder with yourself about it, you aregoing to stay in that loop." George ZaluckiProcrastination - Think of it for what it isThe quote above by George Zalucki hits us hard, and it should. When weprocrastinate, we are not only not getting done what we should, but weoften try and rationalise why we shouldnt get started right away. Byprocrastinating, we are creating our own failure.Keep in your mind the "true" definition of procrastination.
  125. 125. Leadership Development Thought"Nobody in your organization will be able to sustain a level ofmotivation higher than you have as their leader." Danny CoxWhats your Level of Motivation?We all have noticed what Danny Cox says in the above quote. A leaderslevel of motivation is always setting the tone for his or her organisation.There is no better way to create an energetic organisation than to be anenergetic leaderTake a minute to reflect on your level of motivation, and remember theimpact you have on your organisation.
  126. 126. Team & Organisational Development Thought"In the end, all business operations can be reduced to three words;people, product and profits. Unless youve got a good team, youcant do much with the other two." Lee IacoccaGet the Right People on the TeamSuccess always starts with "people", and having the right people on a teamis key. The most successful teams were not put together by chance. Theleaders of these teams have always put getting the right people on theirteams as a #1 priority.Think "people" first, always...
  127. 127. Personal Development Thought"There is always more to do than there is time to do it, especially inan environment of so much possibility." David AllenComfortable with What You are not DoingEveryone has more to do than they can do. The more goal oriented andaction oriented you are, the more you try to do. Stress often comes fromnot being comfortable with what you are not doing. We all need to reviewall of what we are "doing and not doing" routinely and define our prioritiesto be consistent with our goals.Understanding our focus and our priorities makes us comfortable with whatwe have chosen not to do (and thus we are not stressed about it).
  128. 128. Leadership Development Thought"Effective communication is 20% what you know and 80% how youfeel about what you know.” Jim RohnPersonal vs. Position PowerUsing your title or authority is leading according to position power. Its getsthings moving, but doesnt really motivate your team for the long-term.Using personal power, sharing why the teams goals are important,coaching your people, and recognising achievements is motivating yourpeople. They are then getting that desire (the feeling) to achieve the teamsgoal from within themselves.Leading from Personal Power is key to your teams long-term success.
  129. 129. Team & Organisational Development Thought“Individual commitment to a group effort - that is what makes ateam work, a company work, a society work, a civilization work."Vince LombardiHave Team Members Chair Parts of MeetingsA great way to grow people and teamwork is to have different teammembers chair a part of your meeting each time. They get experience inleading a discussion and the meeting often becomes productive as otherteam members help the person leading to succeed. Why? - Because theymight be in those same shoes the next meeting..Share leadership of your meetings with your team.
  130. 130. Personal Development Thought"Motivation is what gets you started. Habit is what keeps yougoing." Jim RyunIts All about Creating a HabitMany people listen to a motivational speaker and get very "motivated" totake action. However, most never keep the action going long enough tocreate a new "permanent" habit, and you never get long lasting changeunless you create a new habit.Focus on creating new habits, and no change will ever seem impossible toyou.
  131. 131. Leadership Development Thought"Be willing to make decisions. Thats the most important quality in agood leader.” General George S. PattonDecision Making – An Key Quality for a LeaderConsensus will only get you so far. There are always several possibledirections an organisation can take, but it is the organisation with a leaderwho makes the strong and consistent decisions that is most successful (andcreates long-term success).Get comfortable making decisions.
  132. 132. Team & Organisational Development Thought“It is not the employer who pays the WAGES - he only handles themoney. It is the PRODUCT that pays the wages." Henry FordFocus on the Product (the Outcome)Thats a great quote by Henry Ford. It is not the employers that pay thewages, but the customers who buy the quality "Products" a business makes.If you get your employees focusing on the Product (the Outcome), they getmore energised than just focusing on their individual activities in isolation.Focus your organisation on the outcome, not just on the activities.
  133. 133. Personal Development Thought"Ability is what youre capable of doing. Motivation determineswhat you do. Attitude determines how well you do it." Lou HoltzAbility, Motivation & AttitudeA great three words to keep in mind. You see so many people in life withthe ability (some with loads of it) and not achieving the success that theirability could create. Whats missing in those cases is the motivation andattitude to both "believe and make it happen."All three will make you a success.
  134. 134. Leadership Development Thought"Managers control. Leaders create commitment."John ZengerCreate CommitmentThats a great quote above. "Control" is never empowering and you neverget the best from your people unless they take ownership for theirwork/responsibilities. "Ownership" drives commitment to get it done, andall successful leaders are great at creating the commitment in their people.Focus on creating commitment in your people.
  135. 135. Team & Organisational Development Thought"Most teams arent teams at all but merely collections of individualrelationships with the boss. Each individual vying with the others forpower, prestige and position." Douglas McGregorIs your Team a "Team"?If you are a leader, it is worth taking a few minutes to think about yourteam and how everyone works together. If you find yourself being the focalpoint too much, and there is not enough interaction across the team, youmight need to make some changes in your leadership style and focus.Move from a group of individuals to a "Team".
  136. 136. Personal Development Thought"My philosophy is that not only are you responsible for your life, butdoing the best at this moment puts you in the best place for thenext moment." Oprah WinfreyDo your Best EverydaySuccessful people know that if they consistently do their best, thecompound impact will have them achieve what they want. On the otherhand, unsuccessful people are very inconsistent. They only do their bestwhen they feel just right, and then are always falling short of what theyreally want.Remember, doing your best today sets you up for even better tomorrows.
  137. 137. Leadership Development Thought"If you dont give people information, theyll make up something tofill the void." Carla ODellKeep your People InformedTodays business environment is so competitive and many companies aregoing through rather large changes. The leaders who communicate as muchas they can to employees always have much more successful changes thanothers. When people lack information, they always dream up the worstscenario, not the best..People with all the information help make things happen…versus complainfrom the sidelines.
  138. 138. Team & Organisational Development Thought"Once an organization loses its spirit of pioneering and rests on itsearly work, its progress stops.” Thomas J. Watson, SrCreate & Reinforce an Environment ofInnovationIf you look at companies who are successful year after year, you will alwayssee an environment that encourages innovation. This innovation doesntonly come in the product development areas, but all across the company.Continually innovating keeps them ahead of their competitionHowever, whenever innovation stops, the end has started.
  139. 139. Personal Development Thought“The great breakthrough in your life comes when you realize thatyou can learn anything you need to learn to accomplish any goalthat you set for yourself. This means there are no limits on what youcan be, have, or do." Brian TracyIts Just a Decision to LEARNTalk to any successful person, and you will hear that anything they haveaccomplished in life has been based on a learnable skill. The differencebetween the successful person and others is that he or she has made thedecision to dedicate the time to learn those skills needed for their success.Remember, you have no limits to what you can accomplish. It is just adecision you need to make to LEARN.
  140. 140. Leadership Development Thought"The speed of the leader is the speed of the gang."Mary Kay AshAs a Leader, You Set the Speed of OthersLeaders always have more power in the way they do their work, than inwhat they say. The leaders who have a sense of urgency will show those intheir organisations that speed (i.e. a sense of urgency) is one of the keys tosuccess.Be the right role model and set the speed of your organisation; every day,every hour.
  141. 141. Team & Organisational Development Thought"Accept complete responsibility both for understanding and forbeing understood." Brian TracyAccept Responsibility for your CommunicationsThe majority of people who use email dont really accept responsibility fortheir communications. To those people, when the email is sent, theirresponsibility ends. Actually, the goal of any email message is to drive somesort of decision or action on the other end. Therefore, having acommunication that is understood and acted on is the real target.Set a target in your communications for your messages to be understoodand not just heard.
  142. 142. Personal Development Thought"Expect the best. Prepare for the worst. Capitalize on what comes."Zig ZiglarKeep your Expectations HighExpect the best, and you have a much better chance of getting it. However,most people only hope for the best and expect the worst. Zig Ziglar is right.We need to expect the best, but also have our backup plan just in casethings dont go as planned.When you expect the best, it adds energy to your actions.
  143. 143. Leadership Development Thought"If you just set out to be liked, you would be prepared tocompromise on anything at any time, and you would achievenothing.” Margaret ThatcherRespected is more Important than being LikedToo many leaders set out to be liked by their people. This leads to manycompromises and also some inconsistent decision making (sometimes goingwith the advice of the last person in!). Successful leaders know that the goalis to be respected and that not everyone will like them.Lead with conviction. Sometimes you are liked, but always you arerespected.
  144. 144. Team & Organisational Development Thought"What you do off the job is the determining factor in how far youwill go on the job." Zig ZiglarResponsible for their Own DevelopmentFor an organisation to be really successful, it needs their people to takesome responsibility for their own development. If an organisations peoplealways rely on the leaders for their development, they will never grow fastenough. It is the development that people do off the job, that makes themmore effective on the job.Encourage everyone to have their own "Self Development" plan.
  145. 145. Personal Development Thought"If you know what to do to reach your goal, its not a big enoughgoal.” Bob ProctorSet Goals that will Stretch YouGoals are important for all of us because they make us "self-directed" andnot directed by others. However, for goals to be powerful enough totransform our lives, they need to stretch us to become more than what weare today.If you already know how to reach your goal when you set it; is it reallystretching you enough?
  146. 146. Leadership Development Thought"Champions arent made in gyms. Champions are made fromsomething they have deep inside them - a desire, a dream, a vision.They have to have the skill, and the will. But the will must bestronger than the skill." Muhammad AliGrow your WillLook at any successful person and you will see people with a wide variety ofskills and levels of skills. However, the one thing in common with all ofthem is their "Will" - the Will to Win or the will to become more than whatthey are today.Is your Will stronger than your Skill?
  147. 147. Team & Organisational Development Thought"Lack of forgiveness causes almost all of our self-sabotagingbehaviour." Mark Victor HansenWhats Good for the Team is Good for YouYou see this in many organisations where failed personal relationshipsbetween team members really bring down the productivity of the wholeteam. What these team members dont realise is that their lack offorgiveness is impacting their performance more than any other person inthe team.Remember, lack of forgiveness always impacts you more than others.
  148. 148. Personal Development Thought"He that is good for making excuses is seldom good for anythingelse.” Benjamin FranklinForget Making ExcusesThe quickest way to understand people is by observing whether they aremaking excuses or not. The more excuses, the less you probably can trustthem. Why, because we know only too well for ourselves, when we makeexcuses. We feel we have let ourselves down.Forget the excuses and just keep moving forward (taking action).
  149. 149. Leadership Development Thought“Leadership is practiced not so much in words as in attitude and inactions." Harold S. GeneenSet an Example with your Attitude and ActionsEvery leader is really in "show" business. People are always observing theirleader; seeing his or her attitude, how decisions are made and what actionsare being taken. Actually, people often pick up the bosss habits (attitude &actions), whether good or bad.Always put your best attitude forward, as that is what your people see first.
  150. 150. Team & Organisational Development Thought"You dont get harmony when everybody sings the same note."Doug FloydWelcome the DifferencesTake a look at any team, and you will find the most creative and productiveteams with all types of people in them. Often, the teams are with peopleyou would have never thought would get along. The differences are whatmakes the ideas generated more robust and the discussions much morelively.Enjoy the differences and your team will be more creative and moreproductive.
  151. 151. Personal Development Thought"Happiness is not a station you arrive at, but a manner oftravelling." Margaret Lee RunbeckThe Way to Travel, not the DestinationYou hear so many people saying: "I will be happy when!" They are alwayssetting conditions on their happiness. Happiness is not a result of somethingyou do or happens to you, but it is a way of thinking. The happiest peopledetermine upfront that being happy is the way they want to travel.Think of happiness as a way of travel, not as a goal to be reached.
  152. 152. Leadership Development Thought"If your actions inspire others to dream more, learn more, do moreand become more, you are a leader." John Quincy AdamsInspire Others to Become MoreThe very best leaders inspire their people to keep on learning and to dothings that they didnt see possible by themselves. The ability to inspirecreates energy and excitement, and instills passion into everyone.Set a goal to inspire others to become more (you are really growing moreleaders in the process.
  153. 153. Team & Organisational Development Thought"All employees must be able and willing to assume a leadership rolewhen the need arises, regardless of their job title." Connie PodestaAn Organisation of LeadersIn all organisations, there are times when everyone needs to step forwardand take a leadership role on an initiative (however big or small).Organisations with people willing to step forward will always create moresuccess than others.Taking on a leadership role means taking on responsibility and ownership,and thats what makes things happen.
  154. 154. Personal Development Thought"It is in your moments of decision that your life is shaped. Developyour decision-making muscles.” Tony RobbinsMake that Decision TodayMany of us think about doing something and never get around to that keystep - just "Making that Decision" to do it. Making that decision is key. Itbrings about a commitment in ourselves to then carry it out. Very often themissing step is to just "Decide".Think about an area in your life where you have a decision pending and"Make that Decision Today”.
  155. 155. Leadership Development Thought"Dont tell people how to do things, tell them what to do and letthem surprise you with their results.” George S. PattonTalk with your People on OutcomesToo often we try to take the easy way out and just tell our people how todo something. Its an easier way, but not the best way to develop ourpeople. The goal is to get an "Outcome" accomplished (i.e. somethingachieved). We should concentrate on discussing outcomes with our peopleand support them in finding their way to achieve them.As General Patton illustrated in the above quote, let you people figure outtheir own "how", and they will surprise you with their results.
  156. 156. Team & Organisational Development Thought"Laughter is the closest distance between two people."Victor BorgeTake the Team Out for some FunA great way to drive better teamwork within your team is to take them outfor some fun. Doing some team events or sports together can really helppeople to know each other better. Its away from the stresses of their dailyjobs and into an atmosphere where its all about having fun. We dont dothese types of events with our team often enough.Why not take your team out for some "Fun".