Sugar Crm Marketing Industries Presentation 6 Collaboration

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SugarCRM presentation by Marketing Industries BV Netherlands.

See also:
Presentation - 0 Overview
Presentation - 1 Marketing Automation
Presentation - 2 Sales Force Automation
Presentation - 3 Customer Support
Presentation - 4 Reporting
Presentation - 5 Platform
Presentation - 6 Collaboration

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Sugar Crm Marketing Industries Presentation 6 Collaboration

  1. 1. SugarCRM Collaboration<br />©2008 SugarCRM Inc. All rights reserved.<br />
  2. 2. Share calls, meetings, documents, calendars and email<br />Integrate Sugar with popular applications such as Microsoft Outlook<br />Allow workers to access CRM in mobile and offline settings<br />2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />2<br />Improve Communication and Information Sharing<br />
  3. 3. 2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />3<br />SugarCRM Collaboration<br /><ul><li>Shared calendaring, meetings, and calls, integrated with Microsoft Outlook
  4. 4. Project Management for coordinating complex projects across teams</li></ul>Issues<br />Impact<br />Solution<br />Better customer<br />communication across lines<br />of business<br />Poor coordination <br />across teams<br /><ul><li>New Email client helps consolidate customer information
  5. 5. Sugar Plug-In for Outlook synchronizes information</li></ul>A single, integrated view of<br />customer interactions<br />Information scattered <br />across applications<br /><ul><li>Offline Client Synchronization allows employees to continue to work offline
  6. 6. Wireless device access from any smart phone lets reps work on-the-go</li></ul>Spend more time with<br />customers and less time<br />updating information<br />Sales reps are mobile,<br />information is not<br />
  7. 7. Brand new AJAX UI<br />Support for folders, personal inboxes<br />Reduces toggling/sync between applications<br />2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />4<br />Email Client <br />
  8. 8. Build and manage projects across teams<br />Create projects from pre-defined templates<br />Monitor activity and dependencies with Gantt Charts<br />Manages upcoming tasks, open items, percentage completion, open cases, etc. <br />2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />5<br />Project Management<br />
  9. 9. Improve sales productivity with mobile access solutions <br />Access Sugar from any smart phone or PDA <br />Work offline and update Sugar information automatically when you return to the network <br />2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />6<br />Mobile and Offline<br />
  10. 10. Capture important customers communications within Sugar <br />Ensure calendar and e-mail are coordinated between desktop and Sugar<br />Eliminate redundant information<br />2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />7<br />Sugar Plug-In for Microsoft Outlook<br />
  11. 11. Manage calendar, calls, meetings, tasks and email in a single location<br />Create and assign activities to individuals or teams <br />Receive reminders and alerts about important activities<br />2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />8<br />Activity Management<br />
  12. 12. Monitor the number of activities (calls, meetings, demonstrations) by rep and sales stages<br />Send reminders on opportunities based on time or status change<br />2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />9<br />Activity Reports<br />
  13. 13. Start with SugarCRM within days<br />Professional CRM system<br />Easy to use<br />Collaborate with other applications and databases<br />Cost effective, no need to invest in:<br />Servers<br />Server software<br />Databases<br />Application managers<br />Database managers<br />Back-up <br />2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />10<br />Your advantage<br />
  14. 14. 2/23/2010<br />©2008 SugarCRM Inc. All rights reserved.<br />11<br />More information?<br />Presentation - 0 Overview<br />Presentation - 1 Marketing Automation<br />Presentation - 2 Sales Force Automation<br />Presentation - 3 Customer Support<br />Presentation - 4 Reporting<br />Presentation - 5 Platform<br />Presentation - 6 Collaboration<br />Marketing Industries BV<br />Televisieweg 56<br />1322 AM Almere<br />The Netherlands<br />Tel +31 36 536 72 33<br />www.marketingindustries.nl<br />info@marketingindustries.nl<br />

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