06/07/09 Copyright  Edge Interactive The Death of Traditional Training?
<ul><li>The New Business Environment </li></ul><ul><li>What is Traditional Training? </li></ul><ul><li>How are We Training...
<ul><li>Pace of business is increasing with less tolerance for wasted time or resources.  </li></ul><ul><li>New products a...
06/07/09 A Brief History of Training   What is Traditional Training? Copyright  Edge Interactive
<ul><li>“ Training”, to coach in or accustom to a mode of behavior or performance. To make proficient with specialized ins...
06/07/09 Current  Knowledge, Skills,  Beliefs Targeted  Knowledge, Skills,  Beliefs Training What is Traditional Training?...
06/07/09 How Are We Training Today ? Copyright  Edge Interactive
<ul><li>What does traditional training look like? </li></ul><ul><li>Learners in a classroom </li></ul><ul><li>Led by one o...
<ul><li>What are the benefits of traditional training? </li></ul><ul><li>Speed of development </li></ul><ul><li>Cost of de...
<ul><li>What are the benefits eLearning? </li></ul><ul><li>Consistent message </li></ul><ul><li>Improved retention </li></...
<ul><li>What are the types of eLearning? </li></ul><ul><li>Virtual classroom (11.35%) </li></ul><ul><li>Self paced online ...
<ul><li>The New Choices </li></ul><ul><li>Development </li></ul><ul><li>Delivery </li></ul><ul><li>Management </li></ul><u...
<ul><li>Development </li></ul><ul><li>Technical: HTML </li></ul><ul><li>2nd Generation: Breeze, Lectora, Course Maker, Rap...
<ul><li>Delivery: Group  </li></ul><ul><li>Virtual classroom (breakout sessions) </li></ul><ul><li>Blended Learning </li><...
<ul><li>Delivery: Group  </li></ul><ul><li>Facilitated Self Study </li></ul><ul><li>Interactive Satellite (IBM ISEN) </li>...
<ul><li>Delivery: Self paced </li></ul><ul><li>eLearning </li></ul><ul><li>EPSS (Context sensitive training) </li></ul><ul...
<ul><li>Delivery :  Self paced </li></ul><ul><li>Video on demand (Podcasts) </li></ul><ul><li>Audio on demand (Podcasts) <...
<ul><li>Management </li></ul><ul><li>Learning Management Systems </li></ul><ul><li>Learning Content Management Systems </l...
<ul><li>Measurement & Evaluation </li></ul><ul><li>Completions, scores, evaluations </li></ul><ul><li>Integrated into LMS ...
<ul><li>Criteria </li></ul><ul><li>Audience </li></ul><ul><li>Learning Content </li></ul><ul><li>Infrastructure </li></ul>...
<ul><li>Audience   </li></ul><ul><li>Experienced </li></ul><ul><li>Novice </li></ul><ul><li>Demographics </li></ul><ul><li...
<ul><li>What we believe about learners impacts our decisions (Old Style)   </li></ul><ul><li>Organization is responsible f...
<ul><li>What we believe about learners impacts our decisions (New Style) </li></ul><ul><li>Learner is responsible for lear...
<ul><li>The New Experienced Learner </li></ul><ul><li>Motivated and equipped to actively seek required information </li></...
06/07/09 Choosing the Right Solution  <ul><li>Page turners </li></ul><ul><li>Collaboration </li></ul><ul><li>Context sensi...
<ul><li>Learning Content   </li></ul><ul><li>Knowledge  </li></ul><ul><li>Skills </li></ul><ul><li>Frequency of change </l...
<ul><li>Business Factors   </li></ul><ul><li>Urgency </li></ul><ul><li>Budget </li></ul><ul><li>Cultural view of tradition...
<ul><li>Solution Development Costs   </li></ul><ul><li>Traditional classroom: $4,000 (40/1) </li></ul><ul><li>Webinar: $5,...
<ul><li>Solution Delivery Costs   </li></ul><ul><li>Traditional classroom: $126/learner </li></ul><ul><li>Webinar: $50/lea...
06/07/09 Choosing the Right Solution  Budget   Copyright  Edge Interactive
06/07/09 Copyright Bower & Company Characteristic ILT & Virtual ILT Basic eLearning Advanced eLearning  Development hours ...
<ul><li>Scenario Number One   </li></ul><ul><li>Customer Support Center: currently all calls are personally answered and r...
<ul><li>Scenario Number Two   </li></ul><ul><li>500 sales reps, geographically dispersed, new version of existing product,...
<ul><li>Scenario Number Three   </li></ul><ul><li>Order Processing Agents: On-boarding </li></ul><ul><li>Goal: Reduce turn...
<ul><li>Scenario Number Four   </li></ul><ul><li>First time managers </li></ul><ul><li>Goals: Long term leadership develop...
<ul><li>The New Business Environment </li></ul><ul><li>What is Traditional Training? </li></ul><ul><li>How are We Training...
Upcoming SlideShare
Loading in...5
×

The Death Of Traditional Training

1,388

Published on

What we have known as traditional training may be going the way of the dinosaur.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,388
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • 06/07/09 Copyright Bower &amp; Company
  • The Death Of Traditional Training

    1. 1. 06/07/09 Copyright Edge Interactive The Death of Traditional Training?
    2. 2. <ul><li>The New Business Environment </li></ul><ul><li>What is Traditional Training? </li></ul><ul><li>How are We Training Today? </li></ul><ul><li>What’s New in Training Technology? </li></ul><ul><li>Choosing the Right Solution </li></ul><ul><li>Putting the New Technologies to Work </li></ul>06/07/09 Objectives Copyright Edge Interactive
    3. 3. <ul><li>Pace of business is increasing with less tolerance for wasted time or resources. </li></ul><ul><li>New products and processes are being introduced at an accelerated rate </li></ul><ul><li>Business has become increasingly competitive with no room for mistakes or false starts </li></ul><ul><li>Everyone must do more with less </li></ul>06/07/09 The New Business Environment Copyright Edge Interactive
    4. 4. 06/07/09 A Brief History of Training What is Traditional Training? Copyright Edge Interactive
    5. 5. <ul><li>“ Training”, to coach in or accustom to a mode of behavior or performance. To make proficient with specialized instruction and practice. Activity leading to skilled behavior </li></ul>06/07/09 What is Traditional Training? Copyright Edge Interactive
    6. 6. 06/07/09 Current Knowledge, Skills, Beliefs Targeted Knowledge, Skills, Beliefs Training What is Traditional Training? Copyright Edge Interactive
    7. 7. 06/07/09 How Are We Training Today ? Copyright Edge Interactive
    8. 8. <ul><li>What does traditional training look like? </li></ul><ul><li>Learners in a classroom </li></ul><ul><li>Led by one or more instructors </li></ul><ul><li>Predominately one way communication </li></ul><ul><li>Entire class proceeds at the same pace </li></ul><ul><li>Social and networking opportunities </li></ul><ul><li>Little to no technology </li></ul>06/07/09 How Are We Training Today ? Copyright Edge Interactive
    9. 9. <ul><li>What are the benefits of traditional training? </li></ul><ul><li>Speed of development </li></ul><ul><li>Cost of development </li></ul><ul><li>Learner acceptance </li></ul><ul><li>Management acceptance </li></ul><ul><li>Safe and proven approach </li></ul><ul><li>Bastion for technical, sales, leadership, and on-boarding training </li></ul>06/07/09 How Are We Training Today ? Copyright Edge Interactive
    10. 10. <ul><li>What are the benefits eLearning? </li></ul><ul><li>Consistent message </li></ul><ul><li>Improved retention </li></ul><ul><li>Saves travel costs </li></ul><ul><li>Reduced learner seat time </li></ul><ul><li>24 X 7 content availability, Just-in-time training </li></ul><ul><li>Faster large scale deployment </li></ul>06/07/09 How Are We Training Today ? Copyright Edge Interactive
    11. 11. <ul><li>What are the types of eLearning? </li></ul><ul><li>Virtual classroom (11.35%) </li></ul><ul><li>Self paced online (27.25% </li></ul><ul><li>Traditional audio & video (2.9%) </li></ul><ul><li>Print and other (4.44%) </li></ul>06/07/09 How Are We Training Today ? Copyright Edge Interactive
    12. 12. <ul><li>The New Choices </li></ul><ul><li>Development </li></ul><ul><li>Delivery </li></ul><ul><li>Management </li></ul><ul><li>Measurement & Evaluation </li></ul>06/07/09 What’s New in Training Technology? Copyright Edge Interactive
    13. 13. <ul><li>Development </li></ul><ul><li>Technical: HTML </li></ul><ul><li>2nd Generation: Breeze, Lectora, Course Maker, Rapid Builder </li></ul><ul><li>Integrated LMS Development Suites </li></ul><ul><li>Templates </li></ul><ul><li>Knowledge Objects and dynamic course generation </li></ul>06/07/09 What’s New in Training Technology? Copyright Edge Interactive
    14. 14. <ul><li>Delivery: Group </li></ul><ul><li>Virtual classroom (breakout sessions) </li></ul><ul><li>Blended Learning </li></ul><ul><li>Collaboration </li></ul><ul><li>Virtual Communities </li></ul>06/07/09 What’s New in Training Technology? Copyright Edge Interactive
    15. 15. <ul><li>Delivery: Group </li></ul><ul><li>Facilitated Self Study </li></ul><ul><li>Interactive Satellite (IBM ISEN) </li></ul><ul><li>Interactive Internet (Arel) </li></ul>06/07/09 What’s New in Training Technology? Copyright Edge Interactive
    16. 16. <ul><li>Delivery: Self paced </li></ul><ul><li>eLearning </li></ul><ul><li>EPSS (Context sensitive training) </li></ul><ul><li>Mega reference libraries (Books 24X7) </li></ul><ul><li>Mega training libraries (Skillsoft, others) </li></ul><ul><li>Satellite broadcast (Ford, Remax) </li></ul>06/07/09 What’s New in Training Technology? Copyright Edge Interactive
    17. 17. <ul><li>Delivery : Self paced </li></ul><ul><li>Video on demand (Podcasts) </li></ul><ul><li>Audio on demand (Podcasts) </li></ul><ul><li>Simulations </li></ul><ul><li>Remote virtual labs </li></ul><ul><li>Self publishing (Blogs, Wikipedia) </li></ul><ul><li>Knowledge capture, storage, and retrieval </li></ul>06/07/09 What’s New in Training Technology? Copyright Edge Interactive
    18. 18. <ul><li>Management </li></ul><ul><li>Learning Management Systems </li></ul><ul><li>Learning Content Management Systems </li></ul><ul><li>Knowledge Based Solutions: Capture, Storage, and Retrieval </li></ul>06/07/09 What’s New in Training Technology? Copyright Edge Interactive
    19. 19. <ul><li>Measurement & Evaluation </li></ul><ul><li>Completions, scores, evaluations </li></ul><ul><li>Integrated into LMS </li></ul><ul><li>Standalone tools available </li></ul>06/07/09 What’s New in Training Technology? Copyright Edge Interactive
    20. 20. <ul><li>Criteria </li></ul><ul><li>Audience </li></ul><ul><li>Learning Content </li></ul><ul><li>Infrastructure </li></ul><ul><li>Business Factors </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    21. 21. <ul><li>Audience </li></ul><ul><li>Experienced </li></ul><ul><li>Novice </li></ul><ul><li>Demographics </li></ul><ul><li>Size of audience </li></ul><ul><li>Geographic locations </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    22. 22. <ul><li>What we believe about learners impacts our decisions (Old Style) </li></ul><ul><li>Organization is responsible for learners training </li></ul><ul><li>Learners are passive </li></ul><ul><li>Time and productivity are not critical </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    23. 23. <ul><li>What we believe about learners impacts our decisions (New Style) </li></ul><ul><li>Learner is responsible for learner’s training </li></ul><ul><li>Learners are active seekers </li></ul><ul><li>Time and productivity is everything </li></ul><ul><li>Learning is active, not passive, and comes in a wide variety of forms </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    24. 24. <ul><li>The New Experienced Learner </li></ul><ul><li>Motivated and equipped to actively seek required information </li></ul><ul><li>Edutainment not necessary, simple and interesting will do </li></ul><ul><li>Learner engagement important </li></ul><ul><li>Interactions can be simple </li></ul><ul><li>Page turners have a place </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    25. 25. 06/07/09 Choosing the Right Solution <ul><li>Page turners </li></ul><ul><li>Collaboration </li></ul><ul><li>Context sensitive </li></ul><ul><li>search </li></ul><ul><li>Virtual ILT </li></ul>Self Service Copyright Edge Interactive
    26. 26. <ul><li>Learning Content </li></ul><ul><li>Knowledge </li></ul><ul><li>Skills </li></ul><ul><li>Frequency of change </li></ul><ul><li>Volume of Information </li></ul><ul><li>Required Accuracy of Information </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    27. 27. <ul><li>Business Factors </li></ul><ul><li>Urgency </li></ul><ul><li>Budget </li></ul><ul><li>Cultural view of traditional and eLearning </li></ul><ul><li>Organizational & departmental readiness and receptiveness </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    28. 28. <ul><li>Solution Development Costs </li></ul><ul><li>Traditional classroom: $4,000 (40/1) </li></ul><ul><li>Webinar: $5,000 (50/1) </li></ul><ul><li>Basic eLearning: $8,000 (80/1) </li></ul><ul><li>Advanced eLearning $16,000 (160/1) </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    29. 29. <ul><li>Solution Delivery Costs </li></ul><ul><li>Traditional classroom: $126/learner </li></ul><ul><li>Webinar: $50/learner </li></ul><ul><li>Basic eLearning: $35/learner </li></ul><ul><li>Advanced eLearning $35/learner </li></ul><ul><li>Cost Comparison: Instructor-Led Vs. E-Learning By Paul T. Walliker </li></ul>06/07/09 Choosing the Right Solution Copyright Edge Interactive
    30. 30. 06/07/09 Choosing the Right Solution Budget Copyright Edge Interactive
    31. 31. 06/07/09 Copyright Bower & Company Characteristic ILT & Virtual ILT Basic eLearning Advanced eLearning Development hours per hour of finished training 40-50 80 160 Instructional Strategy Linear, knowledge transfer Linear, knowledge transfer, show/tell/do Linear, knowledge transfer, show/tell/do, scenario-based Theme and Motif Simple, common visual theme, clip art More complex, minimal storyline development Full storyline and theme development Screen Design and Layout Simple, minimal graphics for visual engagement and interest More complex, sophisticated graphics and interaction to reinforce learning objectives as well as visual engagement and interest Complex design, graphics and interactions to reinforce learning objectives, simulate tasks, as well as visual engagement and interest Interactions Graphics, minimal interactions, one per five screens Graphics, more numerous and complex interactions, one per three screens Graphics, more numerous and complex interactions, one per screen Media Graphics Minimal voice-over and video Rich voice-over and video Navigational Scheme Linear Linear with some hierarchical navigation Hierarchical navigation Skills Assessment Linear with feedback Linear, feedback, some remediation, scores captured Linear, feedback, remediation, scores captured Development tools and technology Standard, non-proprietary Standard, non-proprietary Standard, non-proprietary Course Administration Not included Not included Not included Delivery Method Classroom Web based Web based
    32. 32. <ul><li>Scenario Number One </li></ul><ul><li>Customer Support Center: currently all calls are personally answered and resolved by call center agents </li></ul><ul><li>Goal: Increase accuracy & reduce costs </li></ul><ul><li>Potential Solutions: </li></ul><ul><ul><li>Knowledge capture, storage, and retrieval </li></ul></ul><ul><ul><li>Context sensitive training and support </li></ul></ul>06/07/09 New Technologies at Work Copyright Edge Interactive
    33. 33. <ul><li>Scenario Number Two </li></ul><ul><li>500 sales reps, geographically dispersed, new version of existing product, experienced audience </li></ul><ul><li>Goal: Increase speed to market </li></ul><ul><li>Potential Solutions: </li></ul><ul><ul><li>eLearning delivered update </li></ul></ul><ul><ul><li>Virtual classroom delivered update </li></ul></ul><ul><ul><li>Conference call delivered update </li></ul></ul>06/07/09 New Technologies at Work Copyright Edge Interactive
    34. 34. <ul><li>Scenario Number Three </li></ul><ul><li>Order Processing Agents: On-boarding </li></ul><ul><li>Goal: Reduce turnover </li></ul><ul><li>Potential Solutions: </li></ul><ul><ul><li>Blended solution </li></ul></ul>06/07/09 New Technologies at Work Copyright Edge Interactive
    35. 35. <ul><li>Scenario Number Four </li></ul><ul><li>First time managers </li></ul><ul><li>Goals: Long term leadership development </li></ul><ul><li>Potential Solutions: </li></ul><ul><ul><li>Blended solution </li></ul></ul>06/07/09 New Technologies at Work Copyright Edge Interactive
    36. 36. <ul><li>The New Business Environment </li></ul><ul><li>What is Traditional Training? </li></ul><ul><li>How are We Training Today? </li></ul><ul><li>What’s New in Training Technology? </li></ul><ul><li>Choosing the Right Solution </li></ul><ul><li>Putting the New Technologies to Work </li></ul>06/07/09 Summary Copyright Edge Interactive

    ×