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Talis Aspire - QMUL - Making an effective business case - 17 November 2011
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Talis Aspire - QMUL - Making an effective business case - 17 November 2011


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Pat Simons, Assistant Library Director e-Strategy, Queen Mary University Library

Pat Simons, Assistant Library Director e-Strategy, Queen Mary University Library

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  • 1. Making an effective business case Pat Simons Queen Mary, University of London
  • 2. About Queen Mary• 21 academic departments• 18,000 students• 1,600 academic staff• A wide range of subjects.• Ambitious
  • 3. Once upon a time…We had an in-housereading lists systemthat worked– For one School– When we got the lists– With 4 hours inputting from library assistants per list– Only understood by our in- house systems team
  • 4. Everything is changing New virtual presenceSocial learning Teaching Collection
  • 5. Everything is changing Importance New of student management experience PedagogyValue formoney New VLE Library priorities IT Transformation
  • 6. What is a reading list?• Who uses them?• Who gets them?• Reading list or bibliography?• Directional or optional?• Who cares?
  • 7. What about the Library• Desperate to get reading lists• No formal channels• No staff time for processing lists• Poor quality of many lists
  • 8. Is a system what we need? Yes No• Time-poor students • Research intensive• Constrained budgets • Don’t want to “spoon feed”• In house service was • “Academics will never popular change”• Need to promote e- • “Reading lists are too resources restrictive”• Improve communications • Reading lists are too long• Centralisation and • Time-poor academics standardisation
  • 9. Strategic fit • SA2: Knowledge Dissemination • Improving standards of teaching • E-learning • Student satisfaction • Efficiency
  • 10. Getting the money• A proper business case• Investigate possible systems – Visits – Demonstration• Project proposals – Library projects fund – Student Experience Grant
  • 11. Two projects for the price of oneLibrary Humanities• Stock management • Quality of teaching• Helping students 24/7 • Guidance for• Exploit resources academics• Reduce workload • Better communication• Student experience • Student experience
  • 12. Then the work began2 Project teams • Pilot in one faculty orProject managers all together?Appoint project worker • Teaching & Learning Advisory Groups • Presentations to academics • Identify champions
  • 13. Good thingsWe caught the zeitgeistSenior support from day oneWe’re in good companyAcademic liaison librarians “got it”Fast progressProject governance and procurement procedures
  • 14. Not so goodLack of communication between the twoprojects at the startTime slippage caused by staff leaving andrecruitment delaysProject governance and procurementprocedures
  • 15. The verdict This isn’t a library thing Academic liaison is crucial Senior support Strategic fit Student demand More than technologyHas become a factor in other changes
  • 16. Any questions?