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Journey to the enterprise

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A walk through Enterprise Applications and Software and understanding how to live and work and succeed in Enterprise IT.

A walk through Enterprise Applications and Software and understanding how to live and work and succeed in Enterprise IT.

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  • These failures are driven by complexity more than anything else.

Transcript

  • 1. Journey to the Enterpris
  • 2. A little about me • Coding since 1992 • VB, Java, C/C++, FoxPro, PB, RPG • DB2, Oracle, MSSQL, bTrieve • Specialized in Application Integration • Microsoft since 2000 • Architects, web security, mapping, web, cloud mark.brown@microsoft.com @markjbrown
  • 3. What is Enterprise?
  • 4. Size of company? • How about PC’s? • What about employees? • What about Governments?
  • 5. What they do? • What markets are companies in? • Manufacturing, Oil & Gas, Pharma, Healthcare, Retail, Financial
  • 6. Has an IT Department?
  • 7. Has a data center?
  • 8. Based on structure? • Enterprise = • 2+ business units (which are dependent on each other) • Single set of financials • Common systems for similar functions • Enterprises, regardless of size, markets, IT, etc. all invest in… http://blogs.gartner.com/mark_mcdonald/2009/06/15/is-your-company-an-enterprise-the-answer-matters/
  • 9. Enterprise Applications • ECM+C – Enterprise Content Management and Collaboration • ERP – Enterprise Resource Planning • EAM – Enterprise Asset Management • CRM – Customer Relationship Management • BI – Business Intelligence • HRM – Human Resources Management • BPM – Business Process Management • EAI – Enterprise Application Integration
  • 10. Enterprise App Vendors
  • 11. Reduces Risk • Enterprise App Vendors provide the following: • Proof – Case Studies, white papers, reference customers • Guidance – How to deploy, integrate and operate • Help – Consultants, architects, developers, partners • Support – Phone, on-site
  • 12. Enterprise IT does two things •Integrate •Build custom
  • 13. In the old days ERP CRM Payroll SCM HR Orders Billing
  • 14. These days… ERP CRM Payroll ESB SCM HR Orders Billing
  • 15. But in reality… ERP CRM Payroll ESB SCM HR Orders Billing
  • 16. So what about building Enterprise Solutions?
  • 17. Functional Specs
  • 18. Lots of Competing Stakeholders
  • 19. Lots of Process…
  • 20. Is it hard to believe? • 37% of all IT Projects Fail* • Failure is more than an option. It’s likely. • Complexity increases Failure • Process slows innovation * http://www.pmsolutions.com/collateral/research/Strategies%20for%20Project%20Recovery%202011.pdf
  • 21. WHY???? • Requirements: Unclear, lack of agreement, lack of priority, contradictory, ambiguous, imprecise. • Resources: Lack of resources, resource conflicts, turnover of key resources. • Schedules: Too tight, unrealistic, overly optimistic. • Risks: Unidentified or assumed, not managed. • • • • Identify Estimate Quantify Manage
  • 22. Keep it simple A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over with a working simple system. – John Gall Systemantics: How Systems Really Work and How They Fail. (1975)
  • 23. In other words…
  • 24. How to Succeed • Ensure high-functioning PM with clear skills & authority • Clear requirements (stakeholders are aligned) • Right people with right skills • Identify and Manage Risks: Run water through the pipes, eliminate unknowns • Bite-sized deliverables (If you see a waterfall, run)
  • 25. How Change Happens From innovation to obligation First firm in an industry implements innovation Competitive Advantage to Firm Second firm in the industry implements innovation Third firm in the industry implements innovation TIME Source: Chappell & Associates
  • 26. Build or Buy? Making the choice Window of differentiation Competitive Advantage to Firm Create a custom application Buy a packaged application TIME Source: Chappell & Associates
  • 27. In the year 2014 In the year 2014
  • 28. The Cloud will dominate • Cloud = $47 Billion in 2013 • AWS > $4 Billion in Revenue • Microsoft PaaS 2010. IaaS 2012 • Google PaaS 2011. IaaS 2012 • Oracle, IBM and SAP now all entering market
  • 29. API Management • Next great thing to happen to Integration • Evolution of SOA • Evolved because of cloud • SaaS integration makes it real • The WEB makes it REAL • It’s where the Enterprise and YOU come together
  • 30. Thank You https://joind.in/10498 mark.brown@microsoft.com @markjbrown