Cultivating High Performance Project Teams

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Project managers are responsible for planning, developing, and overseeing projects that represent major investments for their companies. To guarantee high returns on these investments, project teams …

Project managers are responsible for planning, developing, and overseeing projects that represent major investments for their companies. To guarantee high returns on these investments, project teams need to move into high gear.Some project teams work well and others, well, just work. Gear up a project team into high performance and maintain it is best. Discover the tools, techniques and tips to cultivate and maintain high-performance project teams.

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  • 1. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge)
  • 2. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge)
  • 3. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) Cultivating High Performance Project Teams Introductory concepts @ OxfordCambridge.Org all for free and free for all. The information gathered here is under KeyPoints format and may be use: - Either to give the reader an overview before deciding for a full scale study of the topic. - Or act as a study guide for learners in expanding their knowledge on that given topic. Some recommendations, perhaps: - Identify each KeyPoint on which you feel a need to expand your knowledge, - Choose a good book or academic magazine and info from the Internet. - And then work towards gaining that knowledge, at your own pace. Please enjoy!
  • 4. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) Cultivating High Performance Project Teams - Aim of publication. To introduce the reader or the learner to tools, techniques and tips to cultivate and maintain high-performance project teams
  • 5. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) Cultivating High Performance Project Teams – Introduction. ☺ Every organization seems to work through project teams nowadays. ☺ Some work well and others just work. ☺ Have you ever wanted to really rev up your project team for high performance? ☺ To push past those stages of gelling as a team, fighting battles, creating norms, and into peak performance? ☺ Therefore, acquire yourself the tools, techniques and tips to cultivate and maintain high-a performance project team. ☺ You need to recognize the benefits of superior team development and performance, how to create a new project team culture, and how to choose the right people to match their task. ☺ Also you should appreciate the value of harnessing your project team's knowledge, and of turning decisions into actions.
  • 6. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) Cultivating High Performance Project Teams - Learning Objectives.  After developing the KeyPoints outlined in this publication, you should mainly be able to:  recognize the critical importance of choosing the right people for high-performance project teams.  value the benefits of cultivating a collaborative project team culture.  appreciate the value of knowledge work teams for creating new knowledge.  distinguish the benefits of effective leadership on a project.  know the characteristics of teams in the chaos stage.  recognize the importance of new project teams’ members learning to work together.  apply strategies that encourage shared responsibilities among team members.  acknowledge the importance of knowing how to maintain high-performance teams.  identify ways to move broken teams from one stage to the next.  appreciate the benefits of having a high-performance team culture.
  • 7. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) *** About the Structure and Flow of our Presentations ***
  • 8. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) Cultivating High Performance Project Teams - Sections List.  (Section 1) Building High-performing Teams.  (Section 2) Harnessing Collective Knowledge.  (Section 3) Managing Projects with Your Team.  (Section 4) Revving up a High-performance Project Team.  (Section 5) Maintaining Project Team Peak Performance.  (Section 6) Fixing a Broken Team.
  • 9. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 1) Building High-performing Teams – Summary. ☺ Project managers are responsible for planning, developing, and overseeing projects that represent major investments for their companies. ☺ To guarantee high returns on these investments, project teams need to move into top gear. ☺ Therefore, it’s crucial to learn tools, techniques, and tips to move your project team from adequate to high performance. ☺ Distinguishing, the value of cultivating a new project team culture and learn how to choose the right people for your team is necessary. ☺ Then, become acquainted with attributes of high performance and explore a model for superior team development.
  • 10. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) (Section 1) Building High-performing Teams – HighPoints.  Choose the Right People.  Cultivating a Project Team Culture.  Establish the Attributes of High Performance.  Travelling Down the Road to Excellence.
  • 11. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 1) HighPoints: Choose the Right People. ☺ recognize the critical importance of choosing the right people for a high-performance project team. ☺ identify the criteria for selecting members of a high- performance project team. ☺ match the critical roles of high-performance project team members with their responsibilities. ☺ select the ways to optimize diversity on a high-performance project team.
  • 12. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 1) HighPoints: Cultivating a Project Team Culture. ☺ recognize the benefits of cultivating a collaborative project team culture. ☺ choose team member attributes that foster considered risk- taking in a project team environment. ☺ differentiate between effective and ineffective techniques to boost participation in a project team setting. ☺ identify ways to develop a collaborative project team environment.
  • 13. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 1) HighPoints: Establish the Attributes of High Performance. ☺ recognize the benefits of cultivating critical attributes for a high-performance project team. ☺ select ways to clearly define the goals of high-performance project teams. ☺ select the effective ways to gain team members' commitments. ☺ identify ways to exert strategic leadership on high- performance project teams.
  • 14. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 1) HighPoints: Travelling Down the Road to Excellence. ☺ recognize the value of using a superior approach to team development and performance. ☺ consider the kinds of outcomes that superior teams strive for. ☺ select the informal processes that superior teams use, commonly. ☺ identify the ways to engender distinctive team emotions that mark superior team development and performance.
  • 15. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 2) Harnessing Collective Knowledge – Summary. ☺ For a little while now, there have been new type of workers evolving in today's organization. ☺ These individuals don't produce products per se; but produce knowledge that creates smart organizations. ☺ This "knowledge work" is more than technical competence. ☺ It encompasses the ability to acquire and transfer knowledge effectively, blending personal expertise with that of other members of the work team. ☺ You might need to gain an understanding of what knowledge work is all about, to discover how to successfully create and sustain your knowledge work teams. ☺ Also, it’s worth becoming aware of how knowledge workers and knowledge teams can foster innovation and creativity in your organization.
  • 16. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) (Section 2) Harnessing Collective Knowledge – HighPoints.  Redefine Work.  Understand Knowledge Work Teams.  Creating Knowledge Work Teams.  Maintaining Knowledge Work Teams.
  • 17. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 2) HighPoints: Redefine Work. ☺ recognize the value of knowledge work for modern businesses. ☺ list the effects of technology on the workplace ☺ identify examples of knowledge work based on its characteristics. ☺ consider the challenges knowledge work presents for modern businesses.
  • 18. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 2) HighPoints: Understand Knowledge Work Teams (KWTs). ☺ recognize the value of knowledge work teams in creating new knowledge. ☺ identify the characteristics of KWTs. ☺ enumerate reasons to use KWTs to reach business goals. ☺ discover the guidelines for using virtual knowledge work teams.
  • 19. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 2) HighPoints: Creating Knowledge Work Teams. ☺ recognize the importance of structural and environmental factors in creating effective KWTs. ☺ identify strategies to enhance innovation and creativity in KWTs. ☺ consider the strategies for effective knowledge transfer.
  • 20. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 2) HighPoints: Maintaining Knowledge Work Teams. ☺ recognize the importance of maintaining effective KWTs. ☺ align the roles of KWT leaders with the corresponding responsibilities. ☺ select elements that support successful interaction on KWTs. ☺ learn to prepare for the business developments that will affect KWTs in the future.
  • 21. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 3) Managing Projects with Your Team – Summary. ☺ First, review the characteristics of a project, five phases of a project life cycle, and project team roles and stakeholders. ☺ Then explore the general management skills necessary for project team leaders. ☺ Build a strong foundation for communication and ground rules for your team by establishing principles for working together. ☺ Next, learn how to keep your team focused on meeting project deliverables, the core of project objectives. ☺ Explore essential project management tools and techniques that allow team leaders to manage the project schedule and budget. ☺ Also, explore meeting guidelines to ensure that project meetings are effective. ☺ Discover ways to monitor progress and manage significant project changes. ☺ Finally, learn how to bring closure to the project and acknowledge your team's hard work.
  • 22. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) (Section 3) Managing Projects with Your Team – HighPoints  Understand What a Project Is.  Launching a Project.  Using Project Management Tools and Techniques.  Creating Action and Getting Results.  HighPoint5.
  • 23. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 3) HighPoints: Understand What a Project Is. ☺ recognize the importance of understanding what a project is. ☺ identify situations that illustrate the characteristics of projects. ☺ align phases of a project's life cycle to the type of work done in each phase. ☺ concord the team members to their positions in the team.
  • 24. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 3) HighPoints: Launching a Project. ☺ consider the benefits of effective leadership on a project. ☺ fit the appropriate activities to the general management skills. ☺ appreciate the principles of working effectively as a project team. ☺ evaluate the advantages of focusing on deliverables.
  • 25. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 3) HighPoints: Using Project Management Tools and Techniques. ☺ recognize the value of using project management tools and techniques to manage deliverables. ☺ define to the project management tools. ☺ sequence the steps of creating a milestone schedule. ☺ apply tips for effective project meetings.
  • 26. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 3) HighPoints: Creating Action and Getting Results. ☺ recognize the importance of managing the phases of a project effectively. ☺ distinguish the steps of monitoring a project's progress. ☺ put to work the guidelines for managing significant project changes. ☺ practice the steps to close a project effectively.
  • 27. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 4) Revving up a High-performance Project Team – Summary. ☺ The first two stages of project team development are the most difficult to work through. ☺ In the initial stage, the team leader has challenges in getting his new team members to commit to team and project. ☺ By recognizing lack-of-trust behaviours and the common concerns of new team members, leaders can address their concerns and gain their commitment. ☺ Also, team leaders can motivate their teams to emerge from chaos by creating tools to help them work together. ☺ Once new teams are up and running, naturally, conflicts become common occurrences. ☺ As team members learn to work together, they discover their differences in skill sets and work styles. ☺ Moreover, as arguments and disappointments carry on, team members stop collaborating and working as one block. ☺ If conflicts are not resolved, the project is likely not being completed successfully. ☺ Therefore, project team leaders ought to explore the common causes of team failure and learn to address them adequately. ☺ By learning how to make team decisions, use techniques to build trust among team members, and develop self-managing capabilities, project team leaders can ensure the success of their new project teams.
  • 28. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) (Section 4) Revving up a High-performance Project Team – HighPoints.  The Chaos Stage.  Emerging from The Chaos.  The Conflict Stage.  Winning Over Conflict.
  • 29. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 4) HighPoints: The Chaos Stage. ☺ value knowing the characteristics of teams in the chaos stage. ☺ reckon the characteristics of team members who have a lack of trust. ☺ consider the common concerns of new team members. ☺ discern the reasons new teams often experience low productivity.
  • 30. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 4) HighPoints: Emerging from The Chaos. ☺ recognize the importance of new team members learning to work together. ☺ consider the components of a team charter. ☺ identify the appropriate way to assign team roles. ☺ apply the steps in the correct sequence for setting up operating.
  • 31. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 4) HighPoints: The Conflict Stage. ☺ know the characteristics of teams in the conflict stage. ☺ single out the causes of team conflict. ☺ acknowledge the obstacles to team collaboration. ☺ identify the reasons teams usually fail.
  • 32. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 4) HighPoints: Wining Over Conflict. ☺ recognize the benefits of members of a new team becoming interdependent. ☺ apply the steps to reach consensus on team issues. ☺ value the critical components of team trust. ☺ use strategies that encourage shared responsibilities among team members.
  • 33. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 5) Maintaining Project Team Peak Performance – Summary. ☺ Teams go through several different stages of development: chaos, conflict, collaboration, and collection. ☺ Gaining and understanding of the characteristics of the collaboration and the collection stages of team development is paramount. ☺ Although teams in these stages have overcome many challenges in working together, project team leaders must learn how to maintain their team's productivity and deal with factors that can hinder the team's effectiveness.
  • 34. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) (Section 5) Maintaining Project Team Peak Performance – HighPoints.  The Collaboration Stage.  Measuring Team Effectiveness.  The Collection Stage.  Maintaining Peak Teams.
  • 35. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 5) HighPoints: The Collaboration Stage. ☺ recognize the value of knowing the characteristics of teams in the collaboration stage. ☺ identify the characteristics of teams in the collaboration stage. ☺ understand the techniques of encouraging cohesiveness. ☺ evaluate the common problems faced by teams in the collaboration stage.
  • 36. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 5) HighPoints: Measuring Team Effectiveness. ☺ recognize the benefits of assessing project teams. ☺ identify the items of group process in assessing team development. ☺ list the conditions that erode project team morale and the specific statements that go with them. ☺ sequence the steps to assessing team progress.
  • 37. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 5) HighPoints: The Collection Stage. ☺ recognize the benefits of knowing the characteristics of teams in the collection stage. ☺ identify the characteristics of teams in the collection stage. ☺ discern strategies that prevent teams from reaching stability levels. ☺ sequence the steps that teams in the collection stage use to generate new ideas.
  • 38. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 5) HighPoints: Maintaining Peak Teams. ☺ recognize the importance of knowing how to maintain high- performance project teams. ☺ distinguish the rules to use for dealing with project team change. ☺ consider the strategies in use to manage project team stress. ☺ discover the ways to keep teams well-tuned.
  • 39. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 6) Fixing a Broken Team – Summary. ☺ Have you ever experienced a team that was en route to breakdown or had already fallen apart? ☺ Would it be too late to put your team on the right track for success? ☺ No, should be the answer. ☺ Many team leaders can share their experiences of broken teams. ☺ But you can turn teams around if you have the right tools. ☺ Whether you're attempting to fix your own broken team or need to step in and fix someone else's project team, you need to be equipped. ☺ You ought to learn why teams typically break down and fail. ☺ And, examine how to determine what stage of development the broken project team is in and how to move it forward and it to be more effective. ☺ Also, explore ways to rebuild the team and your leadership and discover how to create a nurturing environment for project teams to heal and thrive.
  • 40. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) (Section 6) Fixing a Broken Team – HighPoints.  Reasons Teams Don't Work.  Reinstalling Project Team Leadership.  Rebuilding the Project Team.  Creating a High-performance Team Culture.
  • 41. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 6) HighPoints: Reasons Teams Don't Work. ☺ recognize the value of understanding why project teams don't work. ☺ denote situations that indicate ineffective leadership. ☺ reckon people problems that erode team performance. ☺ identify the conditions that lead to a toxic team environment.
  • 42. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 6) HighPoints: Reinstalling Project Team Leadership. ☺ recognize the benefits of reinstalling team leadership. ☺ identify ways team leaders perform leadership roles to turn project teams around. ☺ discover ways project team leaders keep broken teams on track. ☺ single out the meeting type most appropriate in a given situation.
  • 43. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 6) HighPoints: Rebuilding the Project Team. ☺ recognize the importance of team leaders knowing how to rebuild project teams. ☺ list the stages of team development and their behavioural characteristics. ☺ consider ways to move a broken team from one stage to the next. ☺ tell apart the strategies to manage problem members in broken teams.
  • 44. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) (Section 6) HighPoints: Creating a High-performance Team Culture. ☺ value the benefits of having a high-performance team culture. ☺ distinguish the characteristics of a high-performance team culture. ☺ evaluate ways team leaders can encourage creativity in their teams. ☺ consider the strategies to use to help teams become self-managed.
  • 45. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Harcourt Hill, West Oxford) Cultivating High Performance Project Teams – Conclusion. ☺ At this point you should be familiar with the following:  Clearly defining team's focus and goals by creating and discussing team charter, mission statement, and operating guidelines.  Valuing team diversity and using feedback to communicate respect.  Choosing members through skill, attitude, and leadership assessments.  Examining and understanding key team roles, and external stakeholders.  Demonstrating leadership by being the Visionary, and Coach.  Applying effective strategies during the Chaos stage.  Fostering team culture by encouraging participation, creativity, and collaboration.  Demonstrating management support and effective communication.  Applying effective strategies in the Collaborative Stage.  Establishing trust, good communication, and a sharing culture within the team through honesty, responsibility, and recognition.  Demonstrating leadership by recognizing, addressing, and resolving problems efficiently.  Appropriately handling personality conflicts between team members.  Applying informal processes to create a sense of unity in the team.
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  • 47. Contact Email Design Copyright 1994-2014 © OxfordCambridge.OrgProject Management Skills (This picture: Trinity College, Cambridge) We shall always be on SlideShare!
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