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En Services Presentation 2009

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  • 1. '2009 by Mario Monticelli Mario Monticelli Technical Writer Technical Advisor Technical Writer Technical Translator I-21050 GORLA MAGGIORE Via D. Birago n. 22 Tel. +39 0331 619931 - Mobile: +39 349 8451308 e-mail: mario.monticelli@alice.it
  • 2. '2009 by Mario B. Monticelli Mission Mario Monticelli begins to work as a skilled and expert technical advisor and writer in CE compliant documentation for machines and industrial systems in year 1996. In year 2006 resolved to work as a freelance and consequently to work for many Customers. As a professional, the main target is: offer to any Customer a true whole service, following “Supported Selling” concept. I assure my presence in every work phase, from Service definitioI assure my presence in every work phase, from Service definition ton to the post salethe post sale near and withnear and with the Customer. In fact I’m firmly convinced thatthe Customer. In fact I’m firmly convinced that today is not at all sufficient to offer a good and qualified protoday is not at all sufficient to offer a good and qualified product, useful to theduct, useful to the Customer at a fair price, but is fundamental to enrich the produCustomer at a fair price, but is fundamental to enrich the product with act with a calibrated support, complete before, during and after the sale.calibrated support, complete before, during and after the sale. I do not think that the definition of " Supported sale “ is onlI do not think that the definition of " Supported sale “ is only a slogan: ity a slogan: it represents instead a truth based on objective facts and on a cohrepresents instead a truth based on objective facts and on a coherenterent behaviour with all the Customers.behaviour with all the Customers.
  • 3. '2009 by Mario Monticelli Operational Environments Technical Advice Technical Advisor and Supporter to Customer in any work phase: from designing to post sale supporting. Technical Documentation Writing and designing any product documentation; Internal work instructions and procedures designing, writing, auditing and implementation for Quality Internal System. Technical Translations Product technical documentation translation in EN>IT and IT>EN pairs; Supporting Translation Agencies in technical documentation writing, when a translation in another language is required; Embedding tranlsated documentation in techical documentation.
  • 4. '2009 by Mario Monticelli Technical Advice Service supplied both as a stand-alone freelance than embedded in Customer Technical Department or Team. Mechanical products: Design, fulfilment, assembly, test and installation of: Stand alone and embedded assembly systems; Special machines and systems; Imported machines localization; New and used machinery Upgrading, Revamping or Refurbishing to be re - sold.
  • 5. '2009 by Mario Monticelli Appliances, Electric and Electronic Products: Design, fulfilment, assembly, test and installation of electric and electronics products (power tools) and appliances; Third Part / OEM equipment: Sets or subsets to be embedded in third part systems; Imported products localizations. Measure and control Systems: Torque and tightening data monitoring and acquisition; Process Data acquisition, monitoring and controlling; Image acquisition, revolution counter, laser and optical equipment etc. Data and process acquisition and monitoring software; Imported products localization.
  • 6. '2009 by Mario Monticelli Technical Documentation Outsourcing or in situ Technical documentation designing and writing. Machinery, Systems or Mechanical Products: User, Installation, Maintenance technical documentation designing and writing. Technical Data Sheets, Part List, Exploded Views, CE Conformity Declarations etc. Publishing and Printing on Customer Specifications: In Italian Language; In English Language; Bilingual or multilingual. Also by CD media publishing. PDF format documentation publishing.
  • 7. '2009 by Mario Monticelli Data acquisition Systems, metering equipment, Software Mechanical, Electric and Electronic Imported or Exported Products: User, Installation, Maintenance technical documentation localization. Technical Data Sheets, Part List, Exploded Views, CE Conformity Declarations etc. Publishing and Printing on Customer Specifications: In Italian Language; In English Language; Bilingual or multilingual. Also by CD media publishing. PDF format documentation publishing.
  • 8. '2009 by Mario Monticelli Technical Translations Documentation, manuals, presentation translations EN>IT and IT>EN pairs etc. CAT tools utilization in order to gain time speeding up and cost reducing. Preparing, drafting, laying out in pages, publishing by specialized software ( DTP, Graphics, Paging etc. ) Images and graphic matters elaboration and their paging and printing Edition an publishing using FrameMaker, Page Maker, Word also in HTML and PDF format or on CD. Translated documentation master preparing for printing services or real hardcopy printing.