Emakina Academy - ContactOffice -  20070614
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Emakina Academy - ContactOffice - 20070614

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Emakina Academy - ContactOffice -  20070614 Emakina Academy - ContactOffice - 20070614 Presentation Transcript

  • ContactOffice Virtual Office Emakina Academy 8 : Enterprise 2.0 14 June 2007
  • ContactOffice ? Office 2.0 suite of applications Collaborative & Messaging solution Founded in 2000 by 4 Belgian serial internet entrepreneurs Presently more than 350.000 users
  • Functionalities State-of-the-art Office 2.0 application Group Organiser Messaging Documents Repository Web upload or WebDAV RSS & Vod/Podcasts, Public sharing Shared Calendar (RSS) Mail (+ RSS) Mobility Solution Shared Contacts IMAP4 & POP3(s) To Do SMTP, Webmail Shared Notes Antivirus & AntiSpam Synchronisation with Shared Bookmark (RSS) SMS, Fax, Alerts & Chat organisers, pda's, phones Forum, Wiki Mobile access Bulletin Board Rss Reader .
  • Functionalities
  • Functionalities
  • Functionalities All of the tools are Integrated in one User-friendly web 2.0 Interface and allow for Sophisticated Sharing
  • Integration “There is a strong desire to purchase Web 2.0 technologies — blogs, wikis, podcasts, RSS, social networking, and content tagging — as a suite” March 20, 2007 “CIOs Want Suites For Web 2.0” by G. Oliver Young Forrester
  • Current Interface http://www.contactoffice.com
  • Ajax based Interface http://beta.contactoffice.com Help and extra information Indication of new + total number of items in lists Dashboard giving quick access to main features Navigation repeated on left
  • Ajax based Interface Click to sort Marquee selection • Multiselect, select range, (un) Select all • Drag & drop • Data grid, • Special keys handling •logical scrolling • Sortable columns • Contextual menus
  • Ajax based Interface •Right-click contextual menu MenuBar in PopupPanel
  • Everything can be shared with users and groups! Sophisticated Access Right Model at user level Applications : Individual user, Families, Associations, Companies, Departments, All kind of teams, ...
  • Commercial Model Hosted, Security, SLA Personalised, Private Label versions SSO : LDAP, CAS, RSA ClearTrust, ... API : XML-RPC
  • How big ? 1 million registrations 350.000 active accounts 250.000 paying accounts Global, 6 languages Profitable since 2003!
  • Technologies OO Architecture : Object Oriented Database Pure Java Backend (POJOs only) Build for scalability Clients abstraction layer: Web (HTML & CSS) Pocket Explorer + Symbian Wap (WML) Voice XML (prototype)
  • Some happy customers
  • Why did they choose Contactoffice? Accessible at anytime from anywhere Reduced costs of acquisition and maintenance No investment and maintenance of material Uptime of more than 99,99% Great flexibility of deployment Update automatically included Allows for collaboration outside intranet Available in ASP and License mode Security of the data
  • Case Mobistar: objectives • Objective: Offer Mobility Solution for mail and organiser to SME and Soho customers in order to facilitate the sale of GPRS. • Mark-up on CO price in order to increase the « Arpu » • Create traffic revenus with SMS and GPRS
  • Case Mobistar: Approach • Management of the application on CO servers • Offer for 3 subscription formulas in combination with GPRS subscription • Direct and indirect sales of combined package (presented in a box) • Offers access to web, wap, PDA and smartphone version • Integration with Mobistar backoffice, hotline. • SMS traffic is unlimited and billed on monthly invoice
  • Case Trade Federation: Fnaim • Association of real estate experts (France) • 800 Members spread over country • Official Professional Association that defends the interest of the trade and gives services to its members
  • Case Trade Federation: Objectives • Objective: Share and dessiminate information with its members • Offer efficient work tools to its members • Have a collaborative tool for secretariat • Members are spread all over France • Need for user-friendly tool • Accessible from any computer (mobility) • Easy administration
  • Case Trade Federation: Approach • Management of the application on CO servers • Offer 1 basic subscription to all members of association, they can upgrade to paying packages if they want with online-payment • Tools: Calendar, Docs, Mail, SMS, Contacts, Forum • Creation of personalised version with batch creation of account for members. • Simple manual administration via Web-based administration tool.
  • Case University: Lyon 2 • University of human sciences of Lyon • 24000 students, 3000 staff and professors • At the forefront in France in e- learning and implementation of Information Technology
  • Case University: Objective • Offer a professional communication and working tool to students, staff and faculty • Tool should be rapidly installed in existing infrastructure (own servers: linux and Max OSX, LDAP) • Application should be managed and monitored by internal technical staff • Recuperation of existing information in mail and virtual disk drives • Data flows in order to import interesting contacts out of LDAP into addressbooks and inject student course schedule into calendar
  • Case University: Approach • Application was installed from distance on Linux infrastructure • Integration with Ldap developped in order to use logins and paswords present in Ldap • Different subscription formula dependent on profile (student, staff, faculty) • IMAP was used in order to allow users to recuperate mails and folders from old mail accounts • XML data inflow procedure was developped in order to import data in addressbook and calendar • XML-RPC for showing data of accounts in student portal page (# new mails, # new appointments,…)
  • Other cases: Electrabel: First energy operator in Belgium Some categories of Electrabel staff use a secured Intranet (automatic SSL encryption) to access documents quickly and easily. TNT Airways: Express Courier company TNT Airways Belgium staff are provided with a communication software (email and SMS) to allow for an efficient transmission of information. In addition they get acces to document sharing tool
  • Life Demo http://www.contactoffice.com or http://beta.contactoffice.com Free test account @ your disposal. Don't hesitate to contact me. Patrick De Schutter patrick@contactoffice.com +32-(0)2-647 92 35