Advanced Administrative Solutions


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Advanced Administrative Solutions

  1. 1. Advanced Administrative Solutionswhere “old school values” include21st Century technology<br />Marianne Campbell<br />Virtual Assistant<br />(810) 730-1915<br /><br />
  2. 2. I come to the rescue when small business owners, non-profit organizations, entrepreneurs, etc. are spending more time on Administrative tasks than they are on the growing aspect of their business.Mission Statement: To provide professional administrative and personal support, reducing the daily stress of running a business by building a respectable, successful working relationship. A relationship that will not only enhance the business of my clients, but one that will enhance my business as well. Allowing my client to focus on their business while I focus on administrative tasks.<br />
  3. 3. What is a Virtual Assistant?Virtual Assistants (VAs) are micro business owners who provide professional administrative and personal support while working in long-term collaborative relationships with only a handful of clients. VAs supports their clients without having to ever step foot inside the clients' offices.<br />
  4. 4. Hiring a Virtual AssistantCollaborating with a VA reduces stress, it also helps you reclaim the time you lose each day on administrative tasks. Thus, allowing you more valuable time focusing on the more important things – like running your business, spending time with your family, or just relaxing. If you are an entrepreneur or work for an enterprise that requires the help of a virtual assistant, hiring one is usually quick and convenient. Since virtual assistants are private contractors, you do not have to go through an entire employment procedure; rather, you just pay for services rendered. In most cases, there may be a contract that both parties sign, as well as other procedures such as transferring of money, but beyond these formalities, hiring a virtual assistant is usually a much more streamlined process than hiring an employee.<br />
  5. 5. Can I afford a Virtual Assistant? Time is valuable, and in short supply. When you hire a VA to handle time-consuming tasks, you are literally buying back your own time. Think of what you could accomplish if you had just a few more hours in your day. Since most VAs work at their own homes using their own equipment (e.g. computer, printer, copier, scanner, fax machine), you do not have to pay for supplies or even a desk. VAs cut down on overhead expenses. While you might have to pay for phone calls or special software, other expenses are non-existent.<br />
  6. 6. Advantages of a Virtual Assistant<br /><ul><li>Although the Virtual Assistant's hourly rate is more than the employee's hourly rates; you save the cost of benefits, overhead that would have applied to employee's wage.
  7. 7. Virtual Assistants are usually more experienced, more efficient, and better connected; you will need to devote far less time on projects while getting better results.
  8. 8. The primary benefit is that the client does not need to worry about paying taxes for the VA, or about employment laws and unemployment.
  9. 9. No more being left short staffed due to employees calling off sick
  10. 10. No more worrying about coverage during employee vacation times
  11. 11. No more employees with child care issues
  12. 12. No more work loss due to weather conditions
  13. 13. No more paying for socializing/idol time
  14. 14. No more paying for long lunches
  15. 15. In addition, Virtual Assistants go beyond the normal assistant's duties to affect your own personal productivity. You are only paying for the services you receive. Simply put, contracting with a Virtual Assistant it is more cost-effective.</li></li></ul><li>How do I know a Virtual Assistant will do a good job on my projects? Your satisfaction is key to the success of my business, so you can expect solid and reliable performance on a continuing basis. You can trust, as you virtual assistant, I will take care of your business needs as if they were my own because my business is helping YOUR business succeed.<br />
  16. 16. How will my Virtual Assistant communicate with me?Communication is vital to developing and maintaining an effective relationship you are your virtual assistant. We communicate via telephone, instant messenger, text messaging, conference calls, fax, and email. <br />
  17. 17. How do I pay my Virtual Assistant?I accept PayPal, money order, certified cheques and company checks as payment.  For each project you contract me for, a 50% deposit is required before the project begins. The remainder comes due when the project is completed. If you are interested in monthly retainers, the full monthly payment is due at the beginning of each month. You are committed only to the project or time periods for which you contract my services. <br />
  18. 18. Professional Experience & Qualifications<br /> <br />With 25 years experience in an Office/Administrative Assistant position, I understand the importance of strong organizational, communication and interpersonal skills. I am experienced, confident, and comfortable working without guidance; I have the ability to utilize my decision-making skills with confidence.<br /> <br />My experience includes 15 ½ years in Medical Education with Michigan State University, seven years with the College of Human Medicine, as the Coordinator for the Psychiatry and Behavioral Science Clerkship for third and fourth year medical students. 8 ½ years were with MSU/Flint Area Medical Education, in which I served as the Radiology Residency Program Coordinator <br /> <br />I love the opportunity to learn new programs, investigate what is out there, to explore, and use my creative talents.<br /> <br />I am currently working towards my Associate of Business degree with a concentration in General Business.<br />
  19. 19. Services<br />Administrative Services:<br />Travel Arrangements<br />Word Processing<br />Spread Sheet creation and maintenance<br />Create and maintain company address book<br />Calendar Management<br />Compose and type correspondence<br />Itineraries<br />Prepare agendas<br />Transcribe meeting minutes<br />Schedule facilities<br />Prepare schedules<br />Maintain and manage company files<br />Filing, faxing, scanning coping, phones<br />Proof reading<br />Data Processing<br />Transcription<br /> <br />Mailing Services:<br />UPS Shipping * Bulk Mailing<br />Labels * Periodical Mailings<br /> <br />Desktop Publishing:<br />Brochures<br />Newsletters<br />Business Cards/Letterhead/Envelopes<br />Presentations<br />Creating Company Business/Office Forms<br />Company Employee Manual<br />Process and Procedures Manual <br />Church Bulletins<br />Company/Personal Events: <br /> Experienced in coordinating and planning events for 100+ guests<br /> <br />Event Planning from start to finish<br />Design & create invitations<br />Select paper stock<br />Print, address, and mail invitations<br />Track and log RSVP’s<br />Florists<br />Color themes<br />Design, print, and assemble “Event Program”<br />Securing a venue/facility site<br />Determine, secure, and coordinate decisions from the menu to table arrangements<br />Audio/Visual accommodations<br /> <br />Additional Services:<br />If you are a client within a 25-mile radius, I will come to your business and provide the following services.<br /> <br />Organizing:<br />Provide filing/organizing services<br />Create an efficient filing system<br />Paper management: Bills, Receipts, Statements<br />Desk and Shelving arrangements<br />I can also assist with space planning for your Business or Home Office.<br /> <br />(Additional fees apply)<br />
  20. 20. Client Service Plans<br />Hourly Services - My hourly services are ideal for Churches, Non-Profit Organizations, or projects that occur once or twice per year. This is also a great way for businesses considering or just beginning to contract with a Virtual Assistant.<br /> <br />Project Services - Perfect for special projects or larger projects that occur a couple time per year. Projects that you want to be very special and professional looking, but you just do not have as much time to dedicate yourself, as you would like.<br /> <br />Retainer Services* - I provide reduced rates and guaranteed availability for clients retaining my services on an ongoing basis. <br />*Requires a minimum ten hour per month commitment <br />
  21. 21. Rates<br />Per Hour - Based on per hour rate with a minimum charge of 1 hour. An invoice will be submitted. You may also choose a retainer package at a discounted rate, call for details. <br />Projects - Services can be quoted per project and will require 50% deposit up front with the balance owing upon completion and delivery of project. An invoice will be submitted.<br /> <br />Last Minute Projects - Projects that require a rush turnaround for weekends/holiday or less than 24 hours will be subject to a $50 additional fee.<br /> <br />Referral Program - Should you refer clients to Advanced Administrative Solutions, which results in services provided, you will receive 2 hours free on your invoice.<br /> <br />Costs that are not covered in the above are courier charges, mail costs, or special stationery. This will be discussed with the client prior to cost incurred.<br /> <br />My hours of operation will be Monday to Thursday from 8:30am to 4:30pm and Friday 8:30am to Noon Mountain Standard Time. Office will be closed all Statutory Holidays. <br /> <br />Final proof-reading is the responsibility of the client. Corrections will be made at no charge if the errors are found within 14 days of receipt of work.<br />
  22. 22. Cost Comparisons<br />