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Preparation and Lessons Learned from Super Storm Sandy - Larry Carlson/Carol McKinley, United Methodist Homes of NJ
 

Preparation and Lessons Learned from Super Storm Sandy - Larry Carlson/Carol McKinley, United Methodist Homes of NJ

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Larry Carlson/Carol McKinley, United Methodist Homes of NJ - Speakers at the Long-Term Care CXO Summit January 2014, held in Las Vegas, NV, delivered a presentation entitled Preparation and Lessons ...

Larry Carlson/Carol McKinley, United Methodist Homes of NJ - Speakers at the Long-Term Care CXO Summit January 2014, held in Las Vegas, NV, delivered a presentation entitled Preparation and Lessons Learned from Super Storm Sandy

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    Preparation and Lessons Learned from Super Storm Sandy - Larry Carlson/Carol McKinley, United Methodist Homes of NJ Preparation and Lessons Learned from Super Storm Sandy - Larry Carlson/Carol McKinley, United Methodist Homes of NJ Presentation Transcript

    • The UMH Sandy  Experience 2013 www.wordle.net
    • TEN COMMUNITIES located statewide • Five full service • Five affordable housing ve a o dab e ous g • Centralized Home Office • 1400 Residents R id t • 1000 Associates UMH
    • Pre-planning p g Learning from others: Louisiana, Florida, Texas…      Irene 2012 Emergency Preparedness Conference September 25th
    • Pre-planning Practicing Through Table Top  Practicing Through Table Top Scenarios: Leadership Associates Residents Volunteers First Responders First Responders 2011 "Escape The Cape" Exercise Category I Hurricane 
    • Relationship Building Office of Emergency  Management Police,  Fire fighters,  Other Community Resources  Community Emergency  Response Teams (CERT)
    • All Starts in the Planning Leadership Responsibilities Time Frames Evacuation Sites (Memorandums of  ( d f Understanding) Special Resident Needs Transportation Needs Transportation Needs Communication  Avenues Building closure steps Building Reentry Steps Supply Needs Supply Needs Staffing Financial Needs Financial Needs Pet Evacuation Equipment Needs Equipment Needs Vendor Partnership Responsibilities Contact information
    • Hurricane Sandy H rricane Sand
    • Wednesday, October 24 y • Ongoing monitoring of the  storm • Emergency Management  and Insurance Carrier  and Insurance Carrier Communication Preparing for both Shelter  in Place and Evacuation
    • Setting the Stage October 24, 2012 •Team Meetings to establish assignments •Team Meetings to establish assignments •Resident and Associate Meetings •Information Gathering: What Residents are traveling with us? What Residents are going with family? Completed Contact Form and Rosters initiated •Notify transportation companies that they are on call for potential evacuation:  Buses;  Wheelchair Vans; Ambulances •Notify evacuation sites and hotels of potential    evacuation
    • Evacuation Readiness Home Office October 25, 2013 Command Center Established Call Center Initiated Twice Daily System Wide  T i D il S Wid Conference Calls 
    • Evacuation Readiness October 25, 2013 Evacuating Communities Prepping for Move        Gathering and Packing Supplies • • • • • • Food Medical Supplies Medication Medical Charts Medical Charts Linens Activities
    • Evacuation Readiness October 25, 2013 Destination Communities Preparing for evacuated  residents and staff
    • Evacuation Decision October 26, 2013 Larry Carlson, CEO/President relates to the UMH  L C l CEO/P id t l t t th UMH System via conference call that our communities must  evacuate; evacuation will take place on Sunday  evacuate; evacuation will take place on Sunday October 28, 2012 UMH Board Chair  Blesses the team for  Godspeed Care in  all of our efforts.
    • Evacuation Preparations p October 27, 2013 Items to be moved are  placed in lobby for  efficient mobilization to  buses and trucks buses and trucks Residents waiting to travel;   Lanyards placed on residents
    • Evacuation Day    October 27, 2012 Moving trucks arrive at  identified time to pack  identified time to pack equipment, boxes,….. Utilized Medical Equipment  Utilized Medical Equipment Moving Vans
    • Evacuation Day    Teams established at each community to  support loading of buses, ambulances… Communication between evacuation sites,  team leaders, and destinations as  transportation left communities.
    • Evacuation Day   
    • Evacuation Day to Day Activity y y y
    • Return to Home October 31 and November 1, 2013
    • Post Storm:   Assessment of Storm Damage October 30 and thereon….. STORM DAMAGE: Evacuation ‐ $350k Minimal at the Shores Minimal at the Shores FAM Roof, foundation BTM Roof and subsequent apartments
    • Post Storm:   Associate Benevolent Fund Some Associates returned finding they had lost their homes.
    • Post Storm:   Assessment of Storm Damage October 30 and thereon….. Financial Coverage FEMA  ?  Insurance ?
    • • • • • Best  Best Practices • • • • • • • Corporate‐wide Engagement Proven Evacuation Plan Proven Evacuation Plan Relationships with OEM Supportive Vendor  Supportive Vendor Partnerships  Central Command Center Communication Avenues Staffing Initiatives Contracts in place for  C i l f transportation, housing… IT  IT Activity Programming Medical Equipment Transport Medical Equipment Transport
    • Lessons Learned • Generator  Needs/Loads • Vendor  / Trust/Prevention • Electric Grid/Power  Priority • Sub Command Center • Beds • Gasoline Resources • Second Tier of  • Refrigeration Evacuation Sites • Laundry
    • Sandy y We don’t miss her but We will never forget her.