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Interview with: Erwin Dito, Innovation & Packaging Director Western Europe, Anheuser Busch InBev, the Chairman at the marcus evans EuroPack Summit 2013

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Interview with: Erwin Dito, Innovation & Packaging Director Western Europe, Anheuser Busch InBev, the Chairman at the marcus evans EuroPack Summit 2013, on what makes product packaging successful.

Interview with: Erwin Dito, Innovation & Packaging Director Western Europe, Anheuser Busch InBev, the Chairman at the marcus evans EuroPack Summit 2013, on what makes product packaging successful.

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  • 1. Interview with: Erwin Dito, Innovation & Packaging Director Western Europe, Anheuser Busch InBev Packaging distinctiveness is more important than product differentiation, according to Erwin Dito, Innovation & Packaging Director Western Europe, Anheuser Busch InBev. Some packaging directors may want to change the packaging of a product to make their m a r k , b u t m a y r e m o v e i t s distinctiveness unknowingly, he went on to say. The Chairman at the marcus evans EuroPack Summit 2013, in Noordwijk aan Zee, The Netherlands, 16 - 17 September, Dito talks about product packaging and why sometimes less may be more. Why should product packaging not change too much? Brand managers tend to change packaging as one of the first things, as it is the first point of contact with the consumer, and they want to make their mark. The cost of changing packaging is nothing compared to that of a new advertising campaign. However, when packaging is changed often, consumers may lose track. With 10,000 - 20,000 products in a supermarket, they want to differentiate the product from the competition, in how it has more vitamins or less sugar, but it is much more important for consumers to be able to find the product. To stand out from all those other products, a product should build and keep its distinctive features over time. Globally successful brands are typically those that never dramatically change their look. What if the packaging is not working? Is this about getting it right from the start? For new products, designing the right pack is a process that incorporates many (un)conscious decisions. It is partly art, but it is mostly about following the right process of testing: exploring the options, screening a range of solutions, and validating the winners. And still then, success is not guaranteed in the “real world”. What products do you consider distinct? German cars are very distinct. Over the last 40 years, the new generation of Mercedes, BMW and Audi cars have been evolutions of their previous models. They have included improvements, but some characteristics have not changed. These brands have created memory structures in consumers’ minds that these cars never fail and drive pretty good, so the manufacturers have kept their possession of those domains by only adapting the cars. If you look at French cars in the last 30 years, every generation has been substantially different. It is one big fuzzy mess. You cannot separate a Korean car from a French car nowadays, but you will always recognise a German one. That is not to say that German cars are better. But they are distinct. Would you not say that French car makers were more innovative or creative? It is about innovation and creativity within borders. When your product is associated with strong purchase drivers in consumers’ minds, you build structures around certain domains. For cars that may be quality and status, w h i l e f o r b e e r i t m i g h t b e craftsmanship, freedom or masculinity. When you possess a domain, it does not matter if your car or beer is ten times better, or if it is made of any special ingredient. It is much more about the emotional value that is connected to your product. If you change this, you lose the connection with the consumer. You need to do research to understand what characteristics you own as a brand and what is driving purchase intent. It is hard to possess a new domain; it is much easier to push on one you already own and make sure to stay relevant in the category. That is the trick. Work on the strengths that are relevant to consumers and translate them into packaging. Work on the strengths that are relevant to consumers and translate them into packaging Creating Distinct Product Packaging
  • 2. The marcus evans Summits group delivers peer-to-peer information on strategic matters, p r o f e s s i o n a l t r e n d s a n d breakthrough innovations. Please note that the Summit is a closed business event and the number of participants strictly limited. About the EuroPack Summit 2013 This unique forum will take place at the Grand Hotel Huis ter Duin, Noordwijk aan Zee, The Netherlands, 16 - 17 September 2013. Offering much more than any conference, seminar or trade show, this exclusive meeting will bring together esteemed industry packaging leaders and solution providers to a highly focused and interactive networking event. The Summit includes presentations on packaging design, brand innovation, shelf standout and packaging engagement. www.europacksummit.com About marcus evans Summits marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, case studies, roundtables and one-to-one business meetings. For more information, please visit: www.marcusevans.com To view the web version of this interview, please click here: www.europacksummit.com/ErwinDito Contact Sarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, Summits Division Tel: + 357 22 849 313 Email: press@marcusevanscy.com For more information please send an email to info@marcusevanscy.com All rights reserved. The above content may be republished or reproduced. Kindly inform us by sending an email to press@marcusevanscy.com