Interview with: Bob Hennessy,Senior VP, Pactera A&NZMany companies have unleveragedtechnologies sitting on a shelf, becaus...
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Interview with: Bob Hennessy, Senior VP, Pactera A&NZ


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Interview with: Bob Hennessy, Senior VP, Pactera A&NZ

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Interview with: Bob Hennessy, Senior VP, Pactera A&NZ

  1. 1. Interview with: Bob Hennessy,Senior VP, Pactera A&NZMany companies have unleveragedtechnologies sitting on a shelf, becausethey have not been able to redesign theway they do business to extract valuefrom new opportunities, says BobHennessy, head of Pactera Australia &New Zealand.Pactera is a sponsor company at themarcus evans Australian CIOSummit 2013, in the Gold Coast,Queensland, Australia, 29 - 31 July.What is challenging CIOs inAustralia today?There are so many overlapping andintersecting innovations in technologythat it is a real challenge for CIOs tounderstand what is best for theirbusiness. A large part of the world isrunning big mainframe computers, whileothers have switched to full cloudadoption. There are competing businessmodels running at the same time.CIOs need to think more about assetutilisation. Should they continue doingwhat they do? Sometimes theinvestment that goes into enhancingwhat is in place is more than a newbusiness model. That creates significantchallenges for CIOs, as they think ofwhat is best for their business and whatis going to provide the best valuereturn. The balance of investmentbetween incremental improvements andtransformation needs to be constantlychallenged to ensure the CIO agenda isgenuinely aligned to the businessstrategy.How should they make thesedecisions?They have to be wholly embedded in thestrategic thinking of the business tomake the right decisions. There are somany technologies running in parallelright now, that it is absolutely criticalthat the business is wholly engaged indecision-making around technology.There must be buy-in from the entireexecutive team, to make sure decisionstaken support the business strategy.Often times CIOs are prevented frombringing together the right forces to besuccessful.How could CIOs make theirorganisation more competitive? Arethey underutilising technologies?The technology is often already there.However, with so much being promised,relatively little business value is beingdelivered by the powerful tooling that isavailable. Companies may need toredesign their business to extract valuefrom new opportunities.CIOs must consider what they are tryingto achieve and understand what isrequired to achieve it. What is still notbeing done well in companies is gettingthe right blend of genuine, informedbusiness stakeholder engaged anddriving the outcomes that they want,sitting alongside high quality technologypeople delivering it.Technologists can build new things, butthe right stakeholder has to be directingthe investment. Unfortunately, goodproject management is often also stillmissing today.Lots of people in organisations have anopinion on what needs to change tomake everyone’s lives easier, and thereis a lot of pressure on CIOs to respondto that noise. Managing that is thechallenge they have to confront, inorder to bring new competitive value tothe organisation through technology.CIOs mustconsiderwhat theyare tryingto achieveandunderstandwhat isrequired toachieve itHow CIOs Can Leverage theTechnologies in Their Organisation
  2. 2. The Information TechnologyNetwork - marcus evansSummits deliver peer-to-peerinformation on strategic matters,p r o f e s s i o n a l t r e n d s a n dbreakthrough innovations.Please note that the Summit is aclosed business event and thenumber of participants strictlylimited.About the Australian CIO Summit 2013This unique forum will take place at the RACV Royal Pines Resort, Gold Coast,Queensland, 29 - 31 July 2013. Offering much more than any conference, exhibitionor trade show, this exclusive meeting will bring together esteemed industry thoughtleaders and solution providers to a highly focused and interactive networking event.The Summit features presentations on IT process optimisation as well as insights onhow to pinpoint high-value innovations, prove value to stakeholders and turnknowledge into profits.www.australianciosummit.comContactSarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, SummitsDivisionTel: + 357 22 849 313Email: press@marcusevanscy.comFor more information please send an email to info@marcusevanscy.comAll rights reserved. The above content may be republished or reproduced. Kindlyinform us by sending an email to press@marcusevanscy.comAbout PacteraPactera is the largest and fastest growing of the emerging China based IT Services and BPO companies. With revenues ofUS$670m and 25,000 staff Pactera is set to be a real market force in the region over the next 10 years and beyond. Pacteraalready has the credentials to claim the position of the leading Asian IT Services provider.www.pactera.comAbout marcus evans Summitsmarcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discussstrategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity toindividually tailor their schedules of keynote presentations, case studies, roundtables and one-to-one business meetings.For more information, please visit: www.marcusevans.comTo view the web version of this interview, please click here: