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Building Trust Between Business and Technology - Linglong He, Quicken Loans
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Building Trust Between Business and Technology - Linglong He, Quicken Loans

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Linglong He, a speaker at the marcus evans CIO Summit 2012, shares her views on the importance of trust toward team members and the business. …

Linglong He, a speaker at the marcus evans CIO Summit 2012, shares her views on the importance of trust toward team members and the business.
Interview with: Linglong He, Chief Information Officer, Quicken Loans

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  • 1. Building Trust Between Business and Technology people in the right position is the that ensures everyone is working starting point. Once trust has been built towards the same goal – making sure between individuals, it can then be clients have an amazing experience bridged across teams. When IT delivers every time. quality solutions on time, then trust and confidence between IT and the rest of Technology truly sets the tempo for the company grows even stronger. businesses – it is the thread that weaves together every part of the An example of building trust between company. team members comes in the form of “Bullet Time,” a weekly four hour period where IT team members are given free rein to innovate and work on anyInterview with: Linglong He, Chief project they would like, even thoseInformation Officer, Quicken Loans outside the core business. Technology IT team members are given the tools to develop their skills, and are trusted toChief Information Officers (CIOs) can create solutions that will ultimatelybetter drive the business by connecting benefit the entire company.specific business needs to Information is theTechnology (IT), says Linglong He, In what ways can IT helpChief Information Officer, Quicken companies reach their maximumLoans. In a business world where trust potential?is so fundamental, CIOs can give and businessgain trust by allowing their team In order to successfully integrate andmembers time for innovation, she adds. implement technology into business processes, CIOs must first listen to andA speaker at the upcoming marcus understand the needs of the business.evans CIO Summit 2012, in Atlanta, Matching those needs with specific todayGeorgia, December 3-4, He stresses solutions created by IT enhances thehow the right information about the great skills that team members alreadycompany can lead to the right IT possess, leading to a better clientdecisions. experience and increased production.How can a culture of trust be Why is integrating people,created between business and technology and processes sotechnology? important?Technology can drive the business only Aligning team members, technology,if trust is established. Putting the right and processes creates a unified front
  • 2. About the CIO Summit 2012 The Information Technology This unique forum will take place at the Ritz-Carlton, Buckhead, Atlanta, Georgia, Network – marcus evans December 3-4, 2012. Offering much more than any conference, exhibition or trade Summits group delivers peer-to- show, this exclusive meeting will bring together esteemed industry thought leaders peer information on strategic and solution providers to a highly focused and interactive networking event. The matters, professional trends and Summit includes presentations on the culture of innovation, information technology breakthrough innovations. to business technology and a practical guide to cloud adoption. www.cio-summit.com Please note that the Summit is a Contact closed business event and the Maria Gregoriou, Journalist, marcus evans, Summits Division number of participants strictly limited. Tel: + 357 22 849 400 Email: press@marcusevanscy.com For more information please send an email to info@marcusevanscy.com All rights reserved. The above content may be republished or reproduced. Kindly inform us by sending an email to press@marcusevanscy.comAbout marcus evans Summitsmarcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discussstrategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity toindividually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings.For more information, please visit: www.marcusevans.comUpcoming EventsAustralian CIO Summit - www.australianciosummit.comCIO Gipfel - www.ciogipfel.comTo view the web version of this interview, please click here: www.cio-summit.com/LinglongHe