Herding Cats Aligning Diverse Stakeholders Groups,     Crystallising Requirements, andRapid Interactive Prototyping within...
Rapid Interactive Prototyping                                         Confirm - Project Goals                             ...
The Context                   Identify need                                      Gather                                   ...
How projects really work      Australian CIO Summit – 23-25 July 2012                              23-           Copyright...
A Common Language     Australian CIO Summit – 23-25 July 2012                             23-          Copyright David Erd...
The Solution• Effective communications:  – The Business clearly articulates what they    need  – Stakeholders contribute a...
Solution Lifecycle                   Cost for changes                                                                 $10,...
Solution Lifecycle            Number of possible designs decreases as the cost            to make changes increases (Bias ...
The Challenge• Capture and validate business requirements right    upfront and articulate them effectively•   This will en...
The Power of Visualisation“It’s really hard to design products by focus groups. A lot of times,people don’t know what they...
Removing the Constraints in Design    • Separate Front-end from back-end                Front-          back-    • BUT onl...
User Interface - Design       Australian CIO Summit – 23-25 July 2012                               23-            Copyrig...
User Interface - Design       Australian CIO Summit – 23-25 July 2012                               23-            Copyrig...
User Interface - Design       Australian CIO Summit – 23-25 July 2012                               23-            Copyrig...
User Interface - Design       Australian CIO Summit – 23-25 July 2012                               23-            Copyrig...
User Interface - Design       Australian CIO Summit – 23-25 July 2012                               23-            Copyrig...
User Interface - Design       Australian CIO Summit – 23-25 July 2012                               23-            Copyrig...
Building an Intuitive Solution Delivers     –   Customer satisfaction and productivity          ustomer     –   User accep...
• Incorporating this methodology into Solution Development everyone wins  – Better  – Cheaper  – Delivered sooner to marke...
Methodology • Step-by-step process   Step-by-   – Rapid series of workshops and prototype review     meetings      • Deter...
Rapid Prototyping – Real Results   In 24 Projects:   • 85% of projects completed between 1-7 days                         ...
Case Studies  Australian CIO Summit – 23-25 July 2012                          23-       Copyright David Erdstein 2012
• Incorporating this methodology into Solution Development everyone wins  – Better  – Cheaper  – Sooner to market         ...
In addition…  – Improved Estimates of Solution costs  – Stakeholder management, engagement,    “buy-    “buy-in”  – Surfac...
In closing • Next steps for you   – Consider incorporating this into your projects     and measure the benefits      • I’m...
Questions? Australian CIO Summit – 23-25 July 2012                         23-      Copyright David Erdstein 2012
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Australian CIO Summit 2012: Presentation by David Erdstein, Former Manager Spatial Capability Development, Department Sustainability and Environment

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Australian CIO Summit 2012: Presentation by David Erdstein, Former Manager Spatial Capability Development, Department Sustainability and Environment: Herding Cats: Aligning Diverse Stakeholders Groups, Crystallising Requirements, and Rapid Interactive Prototyping within Days

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Australian CIO Summit 2012: Presentation by David Erdstein, Former Manager Spatial Capability Development, Department Sustainability and Environment

  1. 1. Herding Cats Aligning Diverse Stakeholders Groups, Crystallising Requirements, andRapid Interactive Prototyping within Days David Erdstein Former Manager Spatial Capability Development Department Sustainability and Environment Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  2. 2. Rapid Interactive Prototyping Confirm - Project Goals Identify - Stakeholder Groups List - Scenarios RAPID – more likely to get the right stakeholders together Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  3. 3. The Context Identify need Gather requirements Visualise! P3 W1 DesignW3 P1 Build P2 W2 Run / Support Update Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  4. 4. How projects really work Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012 We’ve been doing this for too long...
  5. 5. A Common Language Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  6. 6. The Solution• Effective communications: – The Business clearly articulates what they need – Stakeholders contribute and understand: • What they will get • What is expected of them Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  7. 7. Solution Lifecycle Cost for changes $10,000 $1,000 $100$1 $10Ideas Solution Functional Implement Production Design Design Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  8. 8. Solution Lifecycle Number of possible designs decreases as the cost to make changes increases (Bias & Mayhew 1994) No. of Possible Cost of Design Alternatives ChangesRequirements Development / Build DeploymentPhase Phase Phase Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  9. 9. The Challenge• Capture and validate business requirements right upfront and articulate them effectively• This will ensure: – What the client WANTS is What they NEED – Buy- Buy-in from all necessary stakeholders – A “no surprises” policy – Project cost and time control – A better designed solution Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  10. 10. The Power of Visualisation“It’s really hard to design products by focus groups. A lot of times,people don’t know what they want until you show it to them.” Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  11. 11. Removing the Constraints in Design • Separate Front-end from back-end Front- back- • BUT only for a short period of time • --> Intuitive yet Powerful Solution --> Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  12. 12. User Interface - Design Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  13. 13. User Interface - Design Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  14. 14. User Interface - Design Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  15. 15. User Interface - Design Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  16. 16. User Interface - Design Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  17. 17. User Interface - Design Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  18. 18. Building an Intuitive Solution Delivers – Customer satisfaction and productivity ustomer – User acceptance and compliance ser - increased usage of the system – Customer errors ustomer – Training costs raining – Customer support ustomer Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  19. 19. • Incorporating this methodology into Solution Development everyone wins – Better – Cheaper – Delivered sooner to market Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  20. 20. Methodology • Step-by-step process Step-by- – Rapid series of workshops and prototype review meetings • Determination of business needs and project scope • Visualisation and validation of requirements • Walk-through of solutions with business users (incl UAT) Walk- • Outputs – Working interactive demo – Detailed Specification Design Document Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  21. 21. Rapid Prototyping – Real Results In 24 Projects: • 85% of projects completed between 1-7 days 1- – No project took more than 10 days • Up to 9 iterations performed • 42 – 250 improvements identified • Project Goals ratified • Stakeholders aligned & committed to project Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  22. 22. Case Studies Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  23. 23. • Incorporating this methodology into Solution Development everyone wins – Better – Cheaper – Sooner to market Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  24. 24. In addition… – Improved Estimates of Solution costs – Stakeholder management, engagement, “buy- “buy-in” – Surfacing Latent Requirements • Stakeholders see it before you build it – Delivering on users needs instead of wants • whilst delighting them Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  25. 25. In closing • Next steps for you – Consider incorporating this into your projects and measure the benefits • I’m happy to discuss and help you get started • Contact details: – David Erdstein – Mob 0409 235 256 – Email: david@visualisenow.com.au Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012
  26. 26. Questions? Australian CIO Summit – 23-25 July 2012 23- Copyright David Erdstein 2012

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