Charting Collections of                                                     Connections in Social                         ...
About MeIntroductionsMarc A. SmithChief Social ScientistConnected Action Consulting GroupMarc@connectedaction.nethttp://ww...
Location, Location, Location
Network of connections among “SharePoint” mentioning Twitter users      Position, Position, Position
Hardin, Garrett. 1968/1977. “The tragedy   of the commons.” Science 162: 1243-   48. Pp. 16-30 in Managing the   Commons, ...
Collective Action Dilemma Theory• Central tenet   – Individual rationality leads to collective disaster• Phenomena of inte...
Common goods that require controlled consumptionhttp://flickr.com/photos/himalayan-trails/275941886/
Common goods that require collective contributionhttp://flickr.com/photos/jose1jose2jose3/241450368/
Interactionist Sociology• Central tenet   – Focus on the active effort of     accomplishing interaction• Phenomena of inte...
Whyte, William H. 1971. City: Rediscovering the Center. New York: Anchor Books.
Y’all.Youse. Yes, youse.               12
I wish I knew you              I like your picture            You are cool I was paid to link to you                 I wan...
14
Tag Ecologies I       Adamic et al. WWW 2008
Networks reveal patternsHUB-AND-SPOKE OF DECEIT: When Enron employees communicated about legitimateprojects, e-mails were ...
Social Media(email, Facebook, Twitter,YouTube, and more)is all aboutconnections     from people to people.                ...
Patterns are               leftbehind                      18
There are many kinds of ties….Like, Link, Reply, Rate, Review, Favorite, Friend, Follow, Forward, Edit, Tag, Comment, Chec...
Each contains one or more                      social networksWorld Wide Web
Hubs
Bridges
http://www.flickr.com/photos/library_of_congress/3295494976/sizes/o/in/photostream/
http://www.flickr.com/photos/amycgx/3119640267/
20111122-NodeXL-Twitter-mwa11 OR mwa2011 OR mwebafrica OR mobilewebafrica
20111121-NodeXL-Twitter-#occupywallstreet
#teaparty                                                                       15 November 2011#occupywallstreet15 Novemb...
20111122-NodeXL-Twitter-malema
Won Soon Park, New Mayor of Seoul Korea
Social Network Theoryhttp://en.wikipedia.org/wiki/Social_network• Central tenet    – Social structure emerges from    – th...
SNA 101                                • Node                A                                   – “actor” on which relati...
http://www.flickr.com/photos/marc_smith/sets/72157622437066929/
20110315-NodeXL-Twitter-sxsw graph
Welser, Howard T., Eric Gleave, Danyel Fisher, and Marc Smith. 2007. Visualizing the Signatures of Social Roles in Online ...
Answer  PersonSignaturesDiscussion  People
Discussion                    Starter        SpammerReply orientedDiscussion                                Flame         ...
Now Available
Analogy: Clusters Are Occluded  Hard to count nodes, clusters
Separate Clusters Are More Comprehensible
Twitter Network for “Microsoft Research”              *BEFORE*
Twitter Network for “Microsoft Research”               *AFTER*
Goal: Make SNA easier• Existing Social Network Tools are challenging  for many novice users• Tools like Excel are widely u...
Who we are    People             Disciplines                Institutions   University      Computer Science         Univer...
Social Media Research Foundation       http://smrfoundation.org
What we are trying to do:Open Tools, Open Data, Open Scholarship• Build the “Firefox of GraphML” – open tools for  collect...
What we have done: Open Tools• NodeXL• Data providers (“spigots”)  –   ThreadMill Message Board  –   Exchange Enterprise E...
What we have done: Open Data• NodeXLGraphGallery.org  – User generated collection    of network graphs,    datasets and an...
What we have done: Open Scholarship
What we have done: Open Scholarship
Facebook networkshttp://www.connectedaction.net/2010/04/25/bernie-hogans-facebook-social-network-data-provider-and-visuali...
NodeXL data import sources
Example NodeXL data importer for Twitter
NodeXL imports “edges” from social media data sources
NodeXL Automation makes analysis simple and fast
NodeXL Network Metrics
NodeXL simplifies mapping data attributes to display attributes
NodeXL displays subgraph images along with network metadata
NodeXL enables filtering of networks
NodeXL Generates Overall Network Metrics
What we want to do:(Build the tools to) map the social web• Move NodeXL to the web:   – Node for Google Doc Spreadsheets! ...
Work ItemsAutofill Group AttributeMerge Edges by AttributeModal TransformMerge WorkbooksAutomated Dynamic Filters: Time Se...
How you can help• Sponsor a feature• Sponsor Webshop 2012• Sponsor a student• Schedule training• Sponsor the foundation• D...
20111122-NodeXL-Twitter-poib
20111122-NodeXL-Twitter-zuma
Social Network Maps RevealKey influencers in any topic.        Sub-groups.          Bridges.
Why didn’t you just say so?Identify the key influencers in any topic.         Netbadges awards badges to influential peopl...
Contact: Marc A. Smith Chief Social Scientist Connected Action Consulting Group Marc@connectedaction.net http://www.connec...
Upcoming      Full-day social media network analysis workshops                    This Friday – Hands on with NodeXL      ...
Charting Collections of                                                     Connections in Social                         ...
20111123 mwa2011-marc smith
20111123 mwa2011-marc smith
20111123 mwa2011-marc smith
20111123 mwa2011-marc smith
20111123 mwa2011-marc smith
20111123 mwa2011-marc smith
20111123 mwa2011-marc smith
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20111123 mwa2011-marc smith

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Presentation to Mobile Web Africa 2011 in Johannesburg, South Africa.

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  • http://www.flickr.com/photos/library_of_congress/3295494976/sizes/o/in/photostream/
  • http://www.flickr.com/photos/amycgx/3119640267/
  • 20111123 mwa2011-marc smith

    1. 1. Charting Collections of Connections in Social Media: Creating Maps and Measures with NodeXLA project from the Social Media Research Foundation: http://www.smrfoundation.org
    2. 2. About MeIntroductionsMarc A. SmithChief Social ScientistConnected Action Consulting GroupMarc@connectedaction.nethttp://www.connectedaction.nethttp://www.codeplex.com/nodexlhttp://www.twitter.com/marc_smithhttp://delicious.com/marc_smith/Paperhttp://www.flickr.com/photos/marc_smithhttp://www.facebook.com/marc.smith.sociologisthttp://www.linkedin.com/in/marcasmithhttp://www.slideshare.net/Marc_A_Smithhttp://www.smrfoundation.org
    3. 3. Location, Location, Location
    4. 4. Network of connections among “SharePoint” mentioning Twitter users Position, Position, Position
    5. 5. Hardin, Garrett. 1968/1977. “The tragedy of the commons.” Science 162: 1243- 48. Pp. 16-30 in Managing the Commons, edited by G. Hardin and J. Baden. San Francisco: Freeman.Wellman, Barry. 1997. “An electronic group is virtually a social network.” In S. Kiesler (Ed.), The Culture of the Internet. Hillsdale, NJ: Lawrence Erlbaum. 5
    6. 6. Collective Action Dilemma Theory• Central tenet – Individual rationality leads to collective disaster• Phenomena of interest – Provision and/or sustainable consumption of collective resources – Public Goods, Common Property, "Free Rider” Problems, Tragedies – Signaling intent• Methods – Surveys, interviews, participant observation, log file analysis, computer modeling (Axelrod, 1984; Hess, 1995; Kollock & Smith, 1996) Community Computer Mediated Collective Action
    7. 7. Common goods that require controlled consumptionhttp://flickr.com/photos/himalayan-trails/275941886/
    8. 8. Common goods that require collective contributionhttp://flickr.com/photos/jose1jose2jose3/241450368/
    9. 9. Interactionist Sociology• Central tenet – Focus on the active effort of accomplishing interaction• Phenomena of interest – Presentation of self – Claims to membership – Juggling multiple (conflicting) roles – Frontstage/Backstage – Strategic interaction – Managing one’s own and others’ “face”• Methods – Ethnography and participant observation (Goffman, 1959; Hall, 1990)
    10. 10. Whyte, William H. 1971. City: Rediscovering the Center. New York: Anchor Books.
    11. 11. Y’all.Youse. Yes, youse. 12
    12. 12. I wish I knew you I like your picture You are cool I was paid to link to you I want your reflected gloryEverybody else links to you I’d vote for you Can I date you? Are you my friend? We met at a conference and it seemed like the thing to do. yes no I like you I kind of like you I really like you I know you I feel socially obligated to link to youI beat you on Xbox Live Hi, Mom I have fake alter egos
    13. 13. 14
    14. 14. Tag Ecologies I Adamic et al. WWW 2008
    15. 15. Networks reveal patternsHUB-AND-SPOKE OF DECEIT: When Enron employees communicated about legitimateprojects, e-mails were reciprocal and information was shared widely (right), butcommunications about an illicit project (left) reveal a sparse network with a central,informed clique and isolated external players.Brandy Aven, CMUhttp://www.sciencenews.org/view/generic/id/330731/title/Information_flow_can_reveal_dirty_deeds
    16. 16. Social Media(email, Facebook, Twitter,YouTube, and more)is all aboutconnections from people to people. 17
    17. 17. Patterns are leftbehind 18
    18. 18. There are many kinds of ties….Like, Link, Reply, Rate, Review, Favorite, Friend, Follow, Forward, Edit, Tag, Comment, Check-in… http://www.flickr.com/photos/stevendepolo/3254238329
    19. 19. Each contains one or more social networksWorld Wide Web
    20. 20. Hubs
    21. 21. Bridges
    22. 22. http://www.flickr.com/photos/library_of_congress/3295494976/sizes/o/in/photostream/
    23. 23. http://www.flickr.com/photos/amycgx/3119640267/
    24. 24. 20111122-NodeXL-Twitter-mwa11 OR mwa2011 OR mwebafrica OR mobilewebafrica
    25. 25. 20111121-NodeXL-Twitter-#occupywallstreet
    26. 26. #teaparty 15 November 2011#occupywallstreet15 November 2011http://www.newscientist.com/blogs/onepercent/2011/11/occupy-vs-tea-party-what-their.html
    27. 27. 20111122-NodeXL-Twitter-malema
    28. 28. Won Soon Park, New Mayor of Seoul Korea
    29. 29. Social Network Theoryhttp://en.wikipedia.org/wiki/Social_network• Central tenet – Social structure emerges from – the aggregate of relationships (ties) – among members of a population• Phenomena of interest – Emergence of cliques and clusters – from patterns of relationships – Centrality (core), periphery (isolates), Source: Richards, W. – betweenness (1986). The NEGOPY• Methods network analysis program. Burnaby, BC: – Surveys, interviews, observations, Department of Communication, Simon log file analysis, computational Fraser University. pp.7- analysis of matrices 16(Hampton &Wellman, 1999; Paolillo, 2001; Wellman, 2001)
    30. 30. SNA 101 • Node A – “actor” on which relationships act; 1-mode versus 2-mode networks • EdgeB – Relationship connecting nodes; can be directional C • Cohesive Sub-Group – Well-connected group; clique; cluster A B D E • Key Metrics – Centrality (group or individual measure) D • Number of direct connections that individuals have with others in the group (usually look at incoming connections only) E • Measure at the individual node or group level – Cohesion (group measure) • Ease with which a network can connect • Aggregate measure of shortest path between each node pair at network level reflects average distance – Density (group measure) • Robustness of the network • Number of connections that exist in the group out of 100% possible – Betweenness (individual measure) F G • # shortest paths between each node pair that a node is on • Measure at the individual node level • Node roles – Peripheral – below average centrality C H – Central connector – above average centrality D I – Broker – above average betweenness E
    31. 31. http://www.flickr.com/photos/marc_smith/sets/72157622437066929/
    32. 32. 20110315-NodeXL-Twitter-sxsw graph
    33. 33. Welser, Howard T., Eric Gleave, Danyel Fisher, and Marc Smith. 2007. Visualizing the Signatures of Social Roles in Online Discussion Groups. The Journal of Social Structure. 8(2).Experts and “Answer People” Discussion people, Topic setters Discussion starters, Topic setters
    34. 34. Answer PersonSignaturesDiscussion People
    35. 35. Discussion Starter SpammerReply orientedDiscussion Flame Warrior 39
    36. 36. Now Available
    37. 37. Analogy: Clusters Are Occluded Hard to count nodes, clusters
    38. 38. Separate Clusters Are More Comprehensible
    39. 39. Twitter Network for “Microsoft Research” *BEFORE*
    40. 40. Twitter Network for “Microsoft Research” *AFTER*
    41. 41. Goal: Make SNA easier• Existing Social Network Tools are challenging for many novice users• Tools like Excel are widely used• Leveraging a spreadsheet as a host for SNA lowers barriers to network data analysis and display
    42. 42. Who we are People Disciplines Institutions University Computer Science University of Maryland Faculty Students HCI, CSCW Oxford Internet Institute Industry Machine Learning Stanford University Independent Information Visualization Microsoft Research Researchers UI/UX Illinois Institute of Technology Developers Social Science/Sociology Connected Action Network Analysis Cornell Collective Action Morningside Analytics
    43. 43. Social Media Research Foundation http://smrfoundation.org
    44. 44. What we are trying to do:Open Tools, Open Data, Open Scholarship• Build the “Firefox of GraphML” – open tools for collecting and visualizing social media data• Connect users to network analysis – make network charts as easy as making a pie chart• Connect researchers to social media data sources• Archive: Be the “Allen Very Large Telescope Array” for Social Media data – coordinate and aggregate the results of many user’s data collection and analysis• Create open access research papers & findings• Make “collections of connections” easy for users to manage
    45. 45. What we have done: Open Tools• NodeXL• Data providers (“spigots”) – ThreadMill Message Board – Exchange Enterprise Email – Voson Hyperlink – SharePoint – Facebook – Twitter – YouTube – Flickr
    46. 46. What we have done: Open Data• NodeXLGraphGallery.org – User generated collection of network graphs, datasets and annotations – Collective repository for the research community – Published collections of data from a range of social media data sources to help students and researchers connect with data of interest and relevance
    47. 47. What we have done: Open Scholarship
    48. 48. What we have done: Open Scholarship
    49. 49. Facebook networkshttp://www.connectedaction.net/2010/04/25/bernie-hogans-facebook-social-network-data-provider-and-visualization-toolkit/
    50. 50. NodeXL data import sources
    51. 51. Example NodeXL data importer for Twitter
    52. 52. NodeXL imports “edges” from social media data sources
    53. 53. NodeXL Automation makes analysis simple and fast
    54. 54. NodeXL Network Metrics
    55. 55. NodeXL simplifies mapping data attributes to display attributes
    56. 56. NodeXL displays subgraph images along with network metadata
    57. 57. NodeXL enables filtering of networks
    58. 58. NodeXL Generates Overall Network Metrics
    59. 59. What we want to do:(Build the tools to) map the social web• Move NodeXL to the web: – Node for Google Doc Spreadsheets! – WebGL Canvas• Connect to more data sources of interest: – RDF, MediaWikis, Gmail, NYT, Citation Networks• Solve hard network manipulation UI problems: – Modal transform, Time series, Automated layouts• Grow and maintain archives of social media network data sets for research use.• Improve network science education: – Workshops on social media network analysis – Live lectures and presentations – Videos and training materials
    60. 60. Work ItemsAutofill Group AttributeMerge Edges by AttributeModal TransformMerge WorkbooksAutomated Dynamic Filters: Time Series Analysis, contrastCaptions and LegendsUpload to Graph Gallery++: captions, workbookGraph Gallery++ User Accounts, Reporting, RSS Feeds, Network Visualization Web CanvasImport: RDF, Wiki, SharePoint, Keyword networks from textMetrics: Triad CensusLayouts: Force Atlas 2, Lin Log, “Bakshy Plots”, Quality MeasuresQuery-by-example search for network structures
    61. 61. How you can help• Sponsor a feature• Sponsor Webshop 2012• Sponsor a student• Schedule training• Sponsor the foundation• Donate your money, code, computation, storage, bandwidth, data or employee’s time• Help promote the work of the Social Media Research Foundation
    62. 62. 20111122-NodeXL-Twitter-poib
    63. 63. 20111122-NodeXL-Twitter-zuma
    64. 64. Social Network Maps RevealKey influencers in any topic. Sub-groups. Bridges.
    65. 65. Why didn’t you just say so?Identify the key influencers in any topic. Netbadges awards badges to influential people and web sites on the Internet. We analyze the social network of connections among all the people or web sites that gather around a topic, issue, or interest and award badges to key people and sites, highlighting their recent content.
    66. 66. Contact: Marc A. Smith Chief Social Scientist Connected Action Consulting Group Marc@connectedaction.net http://www.connectedaction.net http://www.codeplex.com/nodexl http://www.twitter.com/marc_smith http://delicious.com/marc_smith/Paper http://www.flickr.com/photos/marc_smith http://www.facebook.com/marc.smith.sociologist http://www.linkedin.com/in/marcasmith http://www.slideshare.net/Marc_A_Smith http://www.smrfoundation.org
    67. 67. Upcoming Full-day social media network analysis workshops This Friday – Hands on with NodeXL Next week Cape Town28 November 2011 Johannesburg Protea Hotel 30 November 2011Breakwater Lodge, Gordon Institute Waterfront of Business Science, Illovo Marc Smith Walter Pike
    68. 68. Charting Collections of Connections in Social Media: Creating Maps and Measures with NodeXLA project from the Social Media Research Foundation: http://www.smrfoundation.org
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