This presentation was part of the SDT2012 - the 1st international conference on service design and tourism, Innsbruck/Austria, August 23-24, 2012. For more info on the conference and other …
This presentation was part of the SDT2012 - the 1st international conference on service design and tourism, Innsbruck/Austria, August 23-24, 2012. For more info on the conference and other presentations visit: www.sdt2012.com. All rights reserved by the author(s):
Jamie Brooker, Great Britain
We Are Human
As Co-Founder of London based We Are Human, Jamie regularly works with startups and existing brands globally to solve problems conceptually, creatively or functionally. He is a strong advocate of responsive and inclusive design, reaching the wider audience and creating longer lasting memories. He is a strategic interaction designer with a keen understanding of brands, people and how the two interact.
How to design tomorrows responsive & contextual User Experiences
An inspiring talk paying homage to the simple user experience designs of the past, and asking how we tackle a multi-location and multi-platform design objective that meets the expectations of tomorrow's tourist. Users expect their services to adapt to their context and be device independent, whilst tourist destinations expect to develop new business models leveraging a multitude of new touch points. So, how do we simplify the journey and make the experience seamless and ubiquitous?