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Project done together with Renata Mikalauskaite and Linda Blaasvær for the Systems Oriented Design course at The Oslo School of Architecture and Design (AHO) in Autumn 2011.

Project done together with Renata Mikalauskaite and Linda Blaasvær for the Systems Oriented Design course at The Oslo School of Architecture and Design (AHO) in Autumn 2011.

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  • 1. Linda BlaasværRenata MikalauskaiteManuela Aguirre The Policy Lab The Policy Lab + Arkitektur og Designhøgskolen i Oslo
  • 2. ? ? ?? ? ?
  • 3. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 01 The contextual frame for our project
  • 4. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 02 The scenario introduced by The Policy Lab D D R
  • 5. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 03 The scenario introduced by The Policy Lab Demobilization Disarmament of ex combatants Reintegration in post-conflict areas
  • 6. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 04 The scenario introduced by The Policy Lab United Nations Demobilization Disarmament of ex combatants Reintegration in post-conflict areas
  • 7. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 05 The scenario introduced by The Policy Lab United Nations Demobilization Disarmament of ex combatants Reintegration in post-conflict areas UNDP United Nations Development Program (30) (1) (2) KOSOVO (1) (25) (6) (39) (1) (22) (1) (4) (1) (8) (12) (2) (4) (35) (1) (2) (5) (2) Key actor: the field staff in charge of designing reintegration programs
  • 8. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 06 Problem definition The DDR field staff lacks local knowledge when designing reintegration programs. The result is generalized public policy that has little connection with local situations © UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia
  • 9. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 07 Why? Very busy so applying best practices © UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia
  • 10. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 08 Extremely pressured Why? by the headquarters Very busy so applying best practices © UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia
  • 11. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 09 Extremely pressured Why? by the headquarters Very busy so applying best practices Knows that their reintegration program will not be well accepted by the local population, but he doesn’t know how to make it better. © UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia
  • 12. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 10 Our task is to design a support sytem for the UN field staff that helps them find better solutions for local action. “Our fantasy solution is something like a software that could essentially take all the variables that could be in-put, and figure out what approach would be best in a given situation.” “An app, a program or a game that could allow us to calculate, learn or teach something and do so quickly.” Quotes from United Nations field worker, Glaucia Boyer
  • 13. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 11 An online platform that allows policy makers to access a network of trustworthy solutions when they are out in the field. Policy makers can ask specific questions and get them answered by a multidisciplinary community of experts in a collaborative, reliable, and efficient way.
  • 14. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 12 Process Overview
  • 15. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 13 First Concept Questions & Answers Second Concept Connections Third Concept Data filtering
  • 16. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 14 1. Questions & Answer Concept
  • 17. Policy ConnectionsChief Directors Gregory Alex Archive Mbaye Faye Burundi Lives in Democratic Republic of Congo Search SSR and Small Arms/ BINUB DPKO Works as a Chief Director of DDR - DPKO Alexander Mackenzie-Smith Also worked in Uganda as U.N. Humanitarian Assistance Team, Policy Documents Somalia in Ethiopia with United Nations Development Program (UNDP) UNPT/UN-AMISOM Disarmament & Demobilization DPA Reintegration Peter Swarbrick Child Ex-Combats Democratic Republic of Congo Disabled Ex-Combats DPKO/MONUC DPKO Information & Sensabilization Coordination & Management Mario Tavolaj What am I doing? Sudan IOM Research Papers Disarmament & Demobilization ReintegrationDemocratic Republic I am with? Child Ex-Combatsof Congo Disabled Ex-Combats Information & Sensabilization Laurent Adjamonsi Coordination & Management DDRRR Assistant DDR Unit/MONUC (Bukavu) DPKO I am at? Personal Impressions Kahindo Mary Bakwanamaha Secretary Disarmament & Demobilization DDR Unit/MONUC DPKO Reintegration Child Ex-Combats Julio Micak Disabled Ex-Combats Chief of Information Gathering Interactive way to design a Project Document DDR Unit/MONUC Information & Sensabilization DPKO Coordination & Management Rose Vincent Demobilization Assistant DDR Unit/MONUC (Beni) Field Studies DPKO Disarmament & Demobilization ReintegrationReintegration of Young Combats Child Ex-Combats Disabled Ex-Combats Morten Dehli Andreassen Norway Information & Sensabilization Reintegration of Ex Combats in Kosovo Coordination & Management NUPI Niels Nagelhus Schia Norway Peacebuilding act. in local circumstances NUPI Derek B. Miller Norway Conference Report from Glen Cove 2. Connections Concept - NIDIR U Mario Tavolaj Sudan IOM
  • 18. 3. Data filtering concept
  • 19. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 17 Our first 3 concepts in isolation Question & Answer Connections Content filtering Concept + Concept + Concept Quorra Mendeley Can’t exist in isolation InnoCentive Academia Open Ideo
  • 20. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 18 1. Importance of the question economical perspective ? social perspective political perspective
  • 21. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 19 2. Different perspectives involves different types of knowledge economical perspective ? social perspective Value is created in the intersection political perspective Perspective of the seeker of the question Perspective Perspective on the context on the topic of the question of the question
  • 22. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 20 economical perspective ? social perspective political perspective 3. Storing discoveries in database
  • 23. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 22 Getting closer to our final concept. The decision tree:
  • 24. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 23 Open Closed Open Platform Platform Platform anyone can join and its open for open moderation Restricted Aim for information transparency ? Incentive: Incentive: Recognition Money Concious Unconcious contributions contributions Closed Platform you have to apply for Engage Engage an invitation or be invite diverse users specific users invited by a member of the challenge Democratic Mixed ? stages stages Individual Collaborative apply solutions solutions
  • 25. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 24 Open Closed Restricted information Platform Platform Some information is left private, just available for members of a challenge. Restricted Aim for information transparency Incentive: Incentive: Recognition Money non member of Concious Unconcious the platform contributions contributions Aim for transparency Any internet user can access the Engage Engage knowledge created in the system, diverse users specific users but an application or invite is needed to modify that knowledge. Democratic Mixed stages stages Individual Collaborative solutions solutions non member of the platform
  • 26. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 25 Open Closed extrinsic Platform Platform signaling & motivations career concern Restricted Aim for learning & information transparency skills development money Incentive: Incentive: user need Recognition Money REPUTATION Concious Unconcious RECOGNITION contributions contributions status fun & enjoyment Engage Engage autonomy diverse users specific users professional & personal identity Democratic Mixed intelectual stages stages challenge intrinsic motivations Individual Collaborative solutions solutions
  • 27. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 26 Open Closed Platform Platform Google vs Wikipedia Unconcious contributions: statement of human intent Restricted Aim for information transparency Incentive: Incentive: Recognition Money Concious Unconcious contributions contributions Engage Engage diverse users specific users Concious contributions: where the participation economy is going Democratic Mixed stages stages Individual Collaborative solutions solutions
  • 28. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 27 Open Closed Platform Platform Restricted Aim for information transparency Incentive: Incentive: BENEFITER Recognition Money Concious Unconcious contributions contributions SEEKER SUPPORTER Engage Engage diverse users specific users Democratic Mixed stages stages TRIANGULATION Individual Collaborative solutions solutions
  • 29. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 28 Open Closed Platform Platform Restricted Aim for information transparency 1. Call-for-action stage Incentive: Incentive: 2. Research stage Recognition Money 3. Solution stage Concious Unconcious contributions contributions 4. Evaluation stage 5. Implementation stage Engage Engage diverse users specific users 6. Feedback stage Democratic Mixed stages stages Individual Collaborative solutions solutions
  • 30. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 29 Open Closed Platform Platform Restricted Aim for information transparency Incentive: Incentive: Recognition Money Concious Unconcious contributions contributions Engage Engage diverse users specific users Democratic Mixed stages stages Individual Collaborative solutions solutions
  • 31. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 30 Welcome to Policy Support.net
  • 32. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 31 The user
  • 33. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 32
  • 34. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 33 The prototype Explaining the stages 1 2 3 4 5 6 CHALLENGE STAGE RESEARCH STAGE SOLUTION STAGE EVALUATION STAGE IMPLEMENTATION STAGE FEEDBACK STAGE
  • 35. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 1 stage Call-for-action
  • 36. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 37. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 38. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 39. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 40. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 41. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 42. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 43. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 44. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 45. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 46. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 2 stage Research
  • 47. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 48. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 49. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage TRIANGULATION Research material is triangulated when it’s approved by the seeker, supporter and benefiter.
  • 50. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage DELPHIED Research material is delphied when it’s approved by all experts from all different knowledge fields indicated by the seeker.
  • 51. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage When a research material is triangulated and/or delphied it is selected for solution stage.
  • 52. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 3 stage Solution
  • 53. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 54. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 4 stage Evaluation
  • 55. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 56. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage The seeker picks one solution based on evaluation criteria submitted on challenge brief.
  • 57. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 5 stage Implementation
  • 58. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 59. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 6 stage Feeback
  • 60. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  • 61. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 60 Further thoughts... Merge local data in the system.
  • 62. thank you. Linda Blaasvær Renata Mikalauskaite Manuela Aguirre