Welcome to
Emotional Intelligence
in the Workplace
Facilitated by
Lyn Bayley

Who we work with…
(A sample of clients benefiting from our approach)

Why does it feel this way?
Pace of Change
Change New World
Old World
Rate of Learning
Time
Past Now

More Information?
Great link on You Tube……..
http://www.youtube.com/watch?v=cL9Wu2kWwSY
•If you’re one in a million in China, there are 1300 more people
just like you.
•25% of India’s population with the highest IQ, is GREATER than
the total population of the United States.
•India has more honours kids than America has kids!
•The top 20 in demand jobs in 2010 did not exist in 2004!
The Rules Are Changing!

"you'd
"Well, in our country," said Alice, still panting a little, "you'd
generally get to somewhere else — if you run very fast for a
long time, as we've been doing."
"A slow sort of country!" said the Queen. "Now, here, you
see, it takes all the running you can do, to keep in the same
place. If you want to get somewhere else, you must run at
least twice as fast as that!"

Emotional Intelligence
What Is It?

5 o f Your
sonal St rengths?
Pe r

Emotional Intelligence is
"…the capacity for recognising our own feelings and those of others, for
motivating ourselves and for managing emotions effectively in others and
ourselves."
- Daniel Goleman,

A bit about
your brain…

How are we emotionally
engaged?
UNDERSTAND the human/s in front of you
This will improve their SELF ESTEEM
If you do this you will increase their SELF
CONFIDENCE
If you do that they will feel EMOTIONALLY ENGAGED
with you

3rd Brain
Fine perception
Differentiation of thoughts & feelings
Discrimination of appropriate behaviour
Self-reflection, self-awareness
Problem-resolution
Goal Satisfaction
2nd Brain
Territoriality
Fear
Anger
Attack
Maternal Love
Anxiety, Hate, Jealousy
1st Brain
Hormonal control
Temperature control
Respiration & heart rate, BP control
Reproduction drive
Approach / avoidance
Hunger / Thirst control

2nd Brain (mid level control)
Territoriality
Fear
Anger
Attack
Maternal Love
Anxiety, Hate, Jealousy
Hindsight
1st Brain (low level control)
Hormonal control
Temperature control
Respiration & heart rate, BP control
Reproduction drive
Approach / avoidance Reflex / Instinct
Hunger / Thirst control

Personal Power

Failure That’s
feedback
Everything I What do I
try in That failed
need to learn?
future will fail
I’m a failure What will
I do differently?
My results
will improve.

Choose to………………………
Have to……………………….

CARTOON CARICATURE

7. Your DOUBTS & 6. The THINGS/PRINCIPLES
CONCERNS. THAT YOU VALUE MOST.
5. That which evokes your interest
and COMPELS YOU TO
1. What you want EXPLORE.
to discover/answer.
4. The PRACTICAL
REALITIES of your situation.
3. Your network of people
and the RELATIONSHIPS
that affect your plans and
decisions.
2. BACKGROUND and how you
are feeling right now.

Lyn Bayley
Successfactory
Harthill Road
Burwardsley
Cheshire
CH3 9NU
01829 771770
07966 507677
Lyn.Bayley@thesuccessfactory.co.uk