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Engaging power users to drive JD Edwards value--small tweaks that make a BIG difference (Tech Brief)
Engaging power users to drive JD Edwards value--small tweaks that make a BIG difference (Tech Brief)
Engaging power users to drive JD Edwards value--small tweaks that make a BIG difference (Tech Brief)
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Engaging power users to drive JD Edwards value--small tweaks that make a BIG difference (Tech Brief)

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JD Edwards development is most successful when it’s based on people and processes—the human element of your environment—rather than simply implementing a features checklist. And when it comes to …

JD Edwards development is most successful when it’s based on people and processes—the human element of your environment—rather than simply implementing a features checklist. And when it comes to configuration and optimization, the smallest of strategic tweaks can often make a VERY BIG difference.

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  • 1. ENGAGING CONSTITUENTS TO DRIVE JD EDWARDS VALUE JD Edwards development is most successful when it’s based on people and processes—the human element of your environment—rather than simply implementing a features checklist. And when it comes to configuration and optimization, the smallest of strategic tweaks can often make a very big difference. According to Gartner, there are ultimately four ERP user constituencies to consider during an upgrade cycle, selection process, development projects, or strategic initiative. Consistent with Gartner’s findings, JD Edwards serves business leaders, information users, transactional power users, and casual users. The end-goal of engaging all JD Edwards constituencies (or their delegates) is to uncover transactions, issues, processes, and meaningful use cases, rather than work from a wish list that can be short-sighted or loaded with unnecessary functionality. Beyond optimizing and reconfiguring your current environment, you can also explore ways to use JD Edwards to further integrate or align your business processes. The lists of applications, business accelerators, and common business processes below are just a snapshot of what’s possible. Applications and Accelerators: > Apparel Management > Asset Lifecycle Management > Financial Management and Compliance Console > Customer Relationship Management, including sales, support, and service > Customer self-service > Engineering > Environmental Health and Safety > Expense Management > Financial Management > Food and Beverage Producers > General Contractor > Human Capital Management, including eRecruit, Self- Service, Time and Labor, and Payroll > Inventory, including Re-Order Point planning > Manufacturing Management > Order Management > Project Management > Real Estate and Home Construction > Supply Chain, including Execution (Logistics), Planning, and Procurement Popular Integrated Business Processes: > Order to Receive > Order to Cash > Opportunity to Order > Procure to Pay > Source to Settle > Lead to Order > Install to Maintain > Cash to Invest > Request to Resolve > Acquire to Retire (Assets) > Recruit to Retire (Hire to Fire) > Benefits to Payroll > Lease to Move Out > Record to Measure > Record to Record > Make to Deliver > Design to Build (Deploy) > Demand to Available > Plan to Demand > Plan to Produce Additionally, as strategic projects and initiatives emerge, including external integrations (e.g., Salesforce), mobile access, advanced reporting, globalization, or connecting systems, these constituencies continue to play a vital role. Collaborating with constituents to optimize or develop JD Edwards can be time consuming, but a very worthwhile investment for your organization. Imagine if you could enlist the help of senior-level experts—only as you need it— to ensure your JD Edwards installation works in lock-step with users and process owners. You can, and this model can be very budget friendly when considering opportunity costs. TECH BRIEF
  • 2. Functional Services for JD Edwards Using proven methodologies, ManageForce™ helps sustain maximum value from JD Edwards, improve operational efficiencies, ensure business continuity, increase productivity, and protect IT investments. We’re helping customers to implement powerful views to suit all end-users, faster performing applications, sophisticated native reporting, user friendly functionality to reduce end-user IT requests, and smarter configurations for greater efficiency. Our business analysts understand your industry and related technical requirements. They can help connect the dots between software capabilities and much-needed functionality by: > Analyzing business needs and conducting technical business analysis > Gathering, understanding, and documenting process models, objectives, specifications, and requirements > Recommending and implementing new best practices and enhancements around end-user experience and process flows > Working closely with developers to create advanced reports and/or implement BI Publisher > Utilizing change-control processes > Assisting with testing scenarios > Identifying any recurring issues for end-users > Developing end-user training Additionally, JD Edwards CNC/system architects can assist with: > Fine-tuning and configuring JD Edwards > Optimizing customer environments for peak performance > Trouble-shooting ongoing issues > Implementing package builds and deployments > Consulting on enterprise application architecture best practices > Configuring optimal platform architecture, including red, blue, and purple stack configurations About ManageForce We’re ready to help. We have consulted on, supported, or managed hundreds of JD Edwards installations. Fifty percent of the ManageForce team is comprised of former Oracle employees, and we are an Oracle Gold Partner. Every ManageForce team member has 10+ years of experience. In fact, a senior-level, technical program manager is dedicated to each customer to help ensure success. We have built a complete portfolio of JD Edwards services to help you take the next step toward fine-tuning and optimization. Strategic, including long-term initiatives, project management, etc. Technical Development Functional
  • 3. We’ve been recognized as a Global Top 100 managed IT services provider, based on number of devices/seats managed and total managed IT services revenue. We support JD Edwards customers: > With locations in every global region, including Europe, Asia-Pacific, North America, and Latin America > Across virtually every industry, such as retail, hospitality, manufacturing and distribution, transportation, automotive, real estate, government, public sector, and higher education > Of all sizes—from SMB to global enterprises—with an approach that offers consistent commitment and care © 2013 ManageForce Corporation. All rights reserved. All marks are the property of their respective owners. 082113

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