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Database Environment Healthcheck Brief
Database Environment Healthcheck Brief
Database Environment Healthcheck Brief
Database Environment Healthcheck Brief
Database Environment Healthcheck Brief
Database Environment Healthcheck Brief
Database Environment Healthcheck Brief
Database Environment Healthcheck Brief
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Database Environment Healthcheck Brief


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This brief describes the strategic, tactical, long-term, and short-term benefits of a database healthcheck environment, as well as what can be uncovered and recommendations for addressing issues and …

This brief describes the strategic, tactical, long-term, and short-term benefits of a database healthcheck environment, as well as what can be uncovered and recommendations for addressing issues and risks. Also documented is growth analysis to help plan for hardware outlay. IT leadership will know what to expect from beginning to end through each step of the healthcheck process and work with a dedicated senior-level DBA.

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  • 1. WHAT YOU DON’T KNOW ABOUT YOUR DATABASE ENVIRONMENT WILL SCARE YOU > Emergency change process > Testing procedures > Source control > Account privileges and database ownership > Storage and capacity > Backup and recovery intervals > Compliance practices > Server configuration > Regular maintenance, e.g., hotfixes > Documentation > Security holes Learn more about what you have in place for:
  • 3. Tactical Benefits Uncover hidden costs or reduce costs by scaling back where you’ve over-provisioned or your back-up intervals can be longer. Migrating data significantly introduces the risk of errors—you can better manage change after you assess data integrity and address code errors. Strategic Benefits Availability of data and application performance are now key indicators of an IT organization’s performance. Make sure you stay in front of your constituents’ needs and confirm your database is part of your disaster recovery plan. Short-Term Benefits Make informed decisions about storage and staffing needs by understanding both the current state, trends, and processes in your environment. Cover security holes in your database. Update your database Long-Term Benefits Internal SLAs and new technology adoption will likely need to become more aggressive to keep pace with expectations. You can better align your infrastructure budget with demand vs. database performance issues. Signs that a healthcheck of your database environment is needed: > End-user experience is deteriorating, as application performance problems often lead back to the database and are difficult to find. > Data needs are outstripping your current capabilities. Large databases need more tuning, backup, recovery, and upgrade support. > Compliance or security policy is in question. > Documentation is missing, incomplete, or confusing. > Some database instances are unstable or performance is lagging. A HEALTHCHECK DELIVERS BUSINESS BENEFITS AND MANAGES RISK
  • 4. WHAT A HEALTHCHECK CAN UNCOVER ABOUT YOUR DATABASE ENVIRONMENT Change, Configuration, and Release Management Documented processes exist for changing applications and systems in a predictable fashion with minimal or no interruption in service. A lack of change management is major cause of data center failures. This can lead to introduction of bugs and impact application availability. High Availability Based on your needs and industry benchmarks, we analyze your processes and coverage by looking at the following metrics: > System availability specifics/requirements > Acceptable data loss > Recovery time (RTO) for specific systems Security Assessment Surprisingly, unnecessary user privileges, week password policy, and out-of-date security updates are still common security risks found during healthchecks. A weak security foundation may lead to a security breach such as data loss, data disclosure, loss of system availability, corruption of data, and more. Capacity and Storage Management A lack of capacity and storage management will result in increased downtime without forecasting when additional storage or server resource capacity might be needed. We analyze database application usage patterns, document current network bandwidth, determine if additional hardware might be needed based on historical usage. Compliance Assessment If internal controls are in place, such as Sarbanes Oxley (SOX), not adhering to the policies and procedures can result in problems during an audit process. We can work with your internal team members to document policies and/or common procedures that apply to the database environment. Backup and Recovery We can help retool your backup strategy to save costs or meet aggressive restoration points, based on your precise needs. At a minimum, we check that: > Every database has a documented backup/restore plan. > Support is available 24x7, and redundancy is built in. > Database maintenance (index and integrity) is routine. > Regular tasks are automated through jobs and alerts. > Transaction log backups are configured and scheduled for all critical production systems. Documentation Your dedicated, senior-level DBA will provide documentation that covers assessment of all the areas mentioned above, along with supported sites, all contact information, recommendations for remediation, server-specific configurations, an analysis of current and future system updates, a listing of high privilege login accounts, databases housed on C drives, and database owners.
  • 5. Healthcheck Phases Our heathcheck methodology focuses on the delivery of best practices relative to your current environment and is conducted in five phases: 1. Discovery 2. Analysis 3. Draft 4. Review 5. Remediation Discovery – Meet with key IT staff to understand the application requirements based on existing and future business processes. Analysis – Review all system and database logs, statistics, configuration parameters, and business processes to make observations or recommendations, according to the criteria defined in the objectives. Draft – Observations and recommendations are used to develop the assessment document; review session held with key ManageForce personnel. Review – A review session is scheduled to discuss the deliverable with you, guide you through the documentation, and cover Q&A. Remediation – Final recommendations, including potential benefits and risks, are presented to you. You can determine next steps for your database environment and ask follow- up questions. What you can expect: OUR METHODOLOGY
  • 6. DATABASE EXPERTS… AND MORE “ManageForce has been instrumental in helping us to gradually convert our strategic mainframe based (ADABAS/NATURAL) applications to a Microsoft SQL Server and .Net platform. ManageForce's flexible service offerings allow me to tap them for assistance 'On-Demand' when we require assistance, helping us to avoid the typical consulting model of expensive 40 hour per week, time & material engagements. ManageForce is a reliable business partner that we know we can count on. ” Jim Wilson, IT Director Norfolk Southern Corporation “We’ve learned the hard way how difficult it can be to find high quality Oracle Database Administrators in today’s marketplace, so we reached out to ManageForce to help us with this effort. In a very quick period of time, and in a very cost-effective manner, ManageForce was able to help us solve this burning need. As a result, they’ve earned our trust as a partner, and we’ve continued to reach out to them for future IT requirements.” Dan Johnson, IT Director Dayton Power & Light
  • 7. Complete service set: Monitoring, administration, performance, and strategic projects U.S.-based DBAs with 10+ years’ experience; leading technology and comprehensive tools Our People > Our average turnover rate is less than three percent. > The average experience level of our employees is 10+ years and all are U.S. based. > We’ve supported the needs of enterprise/Fortune 500, SMBs, and public sector. > Database experts have been employed by technology leaders and the Fortune 1000. > The latest technology, as well as proprietary best practices and systems, are part of our business model. Our Approach > Our database services can be bundled or scaled, starting from monitoring. > We design a unique scope of work (SOW) and elastic support model for you. > Our custom SLAs are based on your industry, region, and other needs. > All engagements are assigned a dedicated technical subject matter expert.​ > Availability through nights, weekends, holidays, and time zones. True Cost Savings > Fixed-fee, simple pricing model prevents overruns, surprises, and budgeting headaches. > We do not require a 40-hour per-week minimum. > You can immediately reduce net-operating expenses, including time-off, benefits, turnover, and training. > We understand all levels of your stack to speed root- cause analysis. > Full database support really is possible for 20-30% less than a full-time employee. Simple pricing: Fixed fee with no surprises or weekly minimums; custom service bundles HOW WE’RE DIFFERENT
  • 8. Ready to get started? We’re ready to help. 1-877-351-4491 Database Services Data Sheet (PDF)