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MAILMAN TO DELIVER
A LEADING CHINA ECOMMERCE SOLUTION                                                                                   CLIENTS WE SUPPORT

WE	
  DELIVER	
  COMMUNITY	
  &	
  COMMERCE.	
  TO	
  A	
  GLOBAL	
  CHINESE	
  CUSTOMER.	
  
It’s	
  the	
  world’s	
  biggest	
  popula3on,	
  speaking	
  the	
  most	
  common	
  language	
  online,	
  
with	
  the	
  largest	
  outbound	
  spending	
  power	
  of	
  any	
  country;	
  it’s	
  never	
  been	
  a	
  
more	
  important	
  3me	
  to	
  consider	
  your	
  Chinese	
  customer	
  strategy.	
  Mailman	
  
creates	
  leading	
  online	
  ecommerce	
  solu3ons	
  to	
  transform	
  the	
  way	
  businesses	
  
engage	
  and	
  embrace	
  Chinese	
  audiences	
  through	
  social	
  media,	
  technology	
  and	
  
deep	
  Chinese	
  insights.	
  	
  Through	
  our	
  unique	
  understanding	
  of	
  the	
  Chinese	
  
environment	
  we	
  create	
  systems	
  to	
  ensure	
  a	
  constant	
  flow	
  of	
  traffic	
  to	
  your	
  
website	
  through	
  Chinese	
  social	
  networks,	
  media	
  placement,	
  search	
  engines	
  and	
            AWARDS
online	
  opinion	
  leaders.
                                                                                                                     Best Use of Digital Landscape
                                                                                                                     Best Use of Social Media in Asia
                                                                                                                     Best Use of Content



                                                                                                                     Australian-China Entrepreneurial
                                                                                                                     Business of the Year
MAILMAN
 EMERGING
  MARKETS
   CHARTS
Mailman is a leading digital, technology & social media company.

                                                     USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com
Mailman is a leading digital, technology & social media company.

                                                     USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com
Mailman is a leading digital, technology & social media company.

                                                     USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com
CHINA ECOMMERCE

 STRATEGY	
  	
  +	
  	
  PLANNING	
  	
  	
  	
  China	
  hosts	
  many	
  complexi1es	
  to	
  delivering	
  a	
  complete	
  solu1on.	
  	
  We	
  understand	
  cultural,	
  poli1cal,	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
   	
  	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
 commercial	
  expecta1ons	
  to	
  create	
  a	
  China	
  road	
  map	
  towards	
  your	
  ‘end	
  game’.

         Digital	
  Business	
  Strategy                                            Content	
  Management	
  Strategy	
  &	
                                                              Metrics	
  &	
  Analy3cs
         Digital	
  Marke3ng	
  Strategy                                            Roadmap                                                                                               Organiza3onal	
  Design	
  &	
  Change	
  
         Chinese	
  User	
  and	
  Market	
  Research                               eCommerce	
  Strategy	
  &	
  Roadmap                                                                 Management
         Mul3-­‐Channel	
  Evalua3on	
  &	
  Strategy                               Mobile	
  and	
  Social	
  Strategy	
  &	
  Roadmap




                                                                                    EXPERIENCE	
  	
  	
  DESIGN	
  	
  	
  	
  We	
  design	
  for	
  the	
  Chinese	
  ‘eye’	
  by	
  incorpora1ng	
  users	
  into	
  
                                                                                    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                                                    the	
  design	
  process	
  as	
  we	
  move	
  forward.	
  	
  We	
  explore	
  social	
  media,	
  technology	
  and	
  Chinese	
  
                                                                                    insights	
  to	
  elevate	
  the	
  brand	
  experience.

                                                                                    Audience	
  Segmenta3on	
  &	
  Persona	
                                                             Visual	
  &	
  Mo3on	
  Design
                                                                                    Development                                                                                           Copywri3ng	
  &	
  Content	
  Strategy
                                                                                    User	
  Experience	
  &	
  Interac3on	
  Design                                                       Campaign	
  Development	
  &	
  Execu3on
                                                                                    Informa3on	
  Architecture                                                                            Mobile	
  and	
  Social	
  UX	
  &	
  Design




 TECHNOLOGY	
  	
  	
  	
  Chinese	
  mobile	
  and	
  tablet	
  users	
  are	
  fast	
  becoming	
  the	
  world’s	
  leading.	
  	
  Technology	
  today	
  can	
  fast	
  become	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
 obsolete	
  tomorrow.	
  	
  We	
  stay	
  abreast	
  of	
  trends	
  and	
  ensure	
  we	
  deliver	
  on	
  it.

         PlaSorm	
  Selec3on	
  &	
  Op3miza3on                                     eCommerce	
  PlaSorm	
  Implementa3on                                                                 Front-­‐End	
  Technologies	
  &	
  Rich	
  Internet	
  
         Architecture	
  Strategy                                                   Digital	
  Intelligence	
  Services                                                                   Applica3ons

         Content	
  Management	
  &	
  Collabora3on	
                               Mobile	
  and	
  Social	
  Site	
  &	
  Applica3on	
                                                  Hosted	
  eCommerce	
  &	
  Content	
  
         PlaSorm                                                                    Development                                                                                           Management	
  Solu3ons

Mailman is a leading digital, technology & social media company.

                            USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com
DIGITAL	
  STRATEGY
 CHINA ECOMMERCE & COMMUNITY
 SOCIALIZE & STRATEGY DEVELOPMENT
 Technical Scope
 With	
  our	
  dynamic	
  client	
  and	
  innova3on	
  experience	
  we	
  have	
  address	
  key	
  drivers	
  in	
  
 technology,	
  social	
  media	
  and	
  gamifica3on	
  to	
  recreate	
  new	
  ways	
  to	
  deliver	
  an	
  ecommerce	
  
 solu3on;	
  thus	
  crea3ng	
  an	
  elevated	
  online	
  customer	
  experience	
  to	
  compe33ve	
  edge.



 COMMUNITY & COMMERCE MANAGEMENT
 Branded Networks                                                                                                               Content Strategy                                                            TECHNOLOGY
 We	
  built	
  market	
  leading	
  communi3es	
  for	
  brands	
  from	
  the	
  ground	
  up.	
  	
  We	
  take	
  a	
       growing	
  rela1onships	
  with	
  your	
  brand
 ‘build	
  to	
  own’	
  approach,	
  giving	
  our	
  clients	
  a	
  unique	
  and	
  definite	
  market	
  posi3on.	
  	
     We	
  know	
  that	
  content	
  creates	
  a	
  connec3on	
  with	
  your	
  audience	
  in	
  a	
  way	
  no	
  
 We	
  design,	
  construct	
  and	
  grow	
  communi3es	
  based	
  on	
  a	
  value-­‐led	
  strategy.	
  	
  We	
            tradi3onal	
  form	
  of	
  media	
  can.	
  We	
  tailor	
  content	
  to	
  capture	
  Chinese	
  aen3on.	
  
 u3lize	
  modern	
  social	
  applica3ons	
  to	
  have	
  the	
  community	
  driven	
  by	
  itself	
  with	
  the	
         Social	
  channels	
  allow	
  us	
  to	
  distribute	
  content	
  directly	
  to	
  targeted	
  audiences.	
  The	
  
 brand	
  playing	
  the	
  ‘host	
  and	
  moderator’	
  roles.	
  ECommerce	
  becomes	
  a	
  part	
  of	
  the	
            content	
  drives	
  engagement	
  throughout	
  our	
  communi3es,	
  and	
  opens	
  up	
  your	
  
 overall	
  experience	
  where	
  by	
  engagement	
  is	
  centred	
  towards	
  purchase.                                    share	
  of	
  an	
  ever-­‐widening	
  market.	
  Targeted,	
  special	
  interest	
  content	
  offers	
  greater	
  
                                                                                                                                audience	
  reten3on	
  and	
  leads	
  to	
  a	
  more	
  refined	
  community.	
  It’s	
  content	
  with	
  
                                                                                                                                purpose.

 Our Communities                                                                                                                Social Media Marketing
 content	
  with	
  purpose                                                                                                     local	
  knowledge	
  gets	
  you	
  in	
  fast
 Our	
  communi3es	
  are	
  interac3ve,	
  engaging	
  and	
  vibrant.	
  We	
  open	
  (to	
  brand	
  and	
                  We	
  connect	
  with	
  all	
  key	
  social	
  channels	
  in	
  China	
  and	
  abroad.	
  Our	
  unique	
  
 across	
  brand)	
  dialogue	
  among	
  your	
  members	
  to	
  (organically)	
  grow	
  engagement	
                        understanding	
  of	
  the	
  China	
  social	
  media	
  landscape	
  enables	
  us	
  to	
  create	
  a	
  
 and	
  loyalty.	
  Via	
  polling,	
  forums,	
  vo3ng,	
  and	
  more,	
  we	
  track	
  and	
  analyze	
  visitor	
          constant	
  flow	
  of	
  traffic	
  from	
  large	
  social	
  networks	
  to	
  your	
  community-­‐commerce	
  
 data	
  and	
  word-­‐of-­‐mouth	
  (WOM).	
  	
  Content	
  becomes	
  more	
  refined	
  and	
  targeted	
  as	
              website.	
  This	
  reduces	
  costly,	
  beginners’	
  mistakes	
  –	
  and	
  costly	
  media	
  spends!	
  -­‐	
  	
  
 we	
  develop	
  a	
  deeper	
  understanding	
  of	
  your	
  audience.	
  Objec3ves	
  are	
  constantly	
                   And	
  connects	
  you	
  directly	
  with	
  your	
  target	
  audience.	
  
 calibrated	
  as	
  the	
  community	
  grows	
  with	
  the	
  focus	
  to	
  deliver	
  a	
  compelling	
  brand	
  
 experience.


Mailman is a leading digital, technology & social media company.

                            USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com

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China Ecommerce & Community Capabilities by Mailman

  • 1. QUICK FACT MAILMAN TO DELIVER A LEADING CHINA ECOMMERCE SOLUTION CLIENTS WE SUPPORT WE  DELIVER  COMMUNITY  &  COMMERCE.  TO  A  GLOBAL  CHINESE  CUSTOMER.   It’s  the  world’s  biggest  popula3on,  speaking  the  most  common  language  online,   with  the  largest  outbound  spending  power  of  any  country;  it’s  never  been  a   more  important  3me  to  consider  your  Chinese  customer  strategy.  Mailman   creates  leading  online  ecommerce  solu3ons  to  transform  the  way  businesses   engage  and  embrace  Chinese  audiences  through  social  media,  technology  and   deep  Chinese  insights.    Through  our  unique  understanding  of  the  Chinese   environment  we  create  systems  to  ensure  a  constant  flow  of  traffic  to  your   website  through  Chinese  social  networks,  media  placement,  search  engines  and   AWARDS online  opinion  leaders. Best Use of Digital Landscape Best Use of Social Media in Asia Best Use of Content Australian-China Entrepreneurial Business of the Year
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  • 3. Mailman is a leading digital, technology & social media company. USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com
  • 4. Mailman is a leading digital, technology & social media company. USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com
  • 5. Mailman is a leading digital, technology & social media company. USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com
  • 6. CHINA ECOMMERCE STRATEGY    +    PLANNING        China  hosts  many  complexi1es  to  delivering  a  complete  solu1on.    We  understand  cultural,  poli1cal,                                                                                                                 commercial  expecta1ons  to  create  a  China  road  map  towards  your  ‘end  game’. Digital  Business  Strategy Content  Management  Strategy  &   Metrics  &  Analy3cs Digital  Marke3ng  Strategy Roadmap Organiza3onal  Design  &  Change   Chinese  User  and  Market  Research eCommerce  Strategy  &  Roadmap Management Mul3-­‐Channel  Evalua3on  &  Strategy Mobile  and  Social  Strategy  &  Roadmap EXPERIENCE      DESIGN        We  design  for  the  Chinese  ‘eye’  by  incorpora1ng  users  into                                                                                                     the  design  process  as  we  move  forward.    We  explore  social  media,  technology  and  Chinese   insights  to  elevate  the  brand  experience. Audience  Segmenta3on  &  Persona   Visual  &  Mo3on  Design Development Copywri3ng  &  Content  Strategy User  Experience  &  Interac3on  Design Campaign  Development  &  Execu3on Informa3on  Architecture Mobile  and  Social  UX  &  Design TECHNOLOGY        Chinese  mobile  and  tablet  users  are  fast  becoming  the  world’s  leading.    Technology  today  can  fast  become                                                                       obsolete  tomorrow.    We  stay  abreast  of  trends  and  ensure  we  deliver  on  it. PlaSorm  Selec3on  &  Op3miza3on eCommerce  PlaSorm  Implementa3on Front-­‐End  Technologies  &  Rich  Internet   Architecture  Strategy Digital  Intelligence  Services Applica3ons Content  Management  &  Collabora3on   Mobile  and  Social  Site  &  Applica3on   Hosted  eCommerce  &  Content   PlaSorm Development Management  Solu3ons Mailman is a leading digital, technology & social media company. USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com
  • 7. DIGITAL  STRATEGY CHINA ECOMMERCE & COMMUNITY SOCIALIZE & STRATEGY DEVELOPMENT Technical Scope With  our  dynamic  client  and  innova3on  experience  we  have  address  key  drivers  in   technology,  social  media  and  gamifica3on  to  recreate  new  ways  to  deliver  an  ecommerce   solu3on;  thus  crea3ng  an  elevated  online  customer  experience  to  compe33ve  edge. COMMUNITY & COMMERCE MANAGEMENT Branded Networks Content Strategy TECHNOLOGY We  built  market  leading  communi3es  for  brands  from  the  ground  up.    We  take  a   growing  rela1onships  with  your  brand ‘build  to  own’  approach,  giving  our  clients  a  unique  and  definite  market  posi3on.     We  know  that  content  creates  a  connec3on  with  your  audience  in  a  way  no   We  design,  construct  and  grow  communi3es  based  on  a  value-­‐led  strategy.    We   tradi3onal  form  of  media  can.  We  tailor  content  to  capture  Chinese  aen3on.   u3lize  modern  social  applica3ons  to  have  the  community  driven  by  itself  with  the   Social  channels  allow  us  to  distribute  content  directly  to  targeted  audiences.  The   brand  playing  the  ‘host  and  moderator’  roles.  ECommerce  becomes  a  part  of  the   content  drives  engagement  throughout  our  communi3es,  and  opens  up  your   overall  experience  where  by  engagement  is  centred  towards  purchase. share  of  an  ever-­‐widening  market.  Targeted,  special  interest  content  offers  greater   audience  reten3on  and  leads  to  a  more  refined  community.  It’s  content  with   purpose. Our Communities Social Media Marketing content  with  purpose local  knowledge  gets  you  in  fast Our  communi3es  are  interac3ve,  engaging  and  vibrant.  We  open  (to  brand  and   We  connect  with  all  key  social  channels  in  China  and  abroad.  Our  unique   across  brand)  dialogue  among  your  members  to  (organically)  grow  engagement   understanding  of  the  China  social  media  landscape  enables  us  to  create  a   and  loyalty.  Via  polling,  forums,  vo3ng,  and  more,  we  track  and  analyze  visitor   constant  flow  of  traffic  from  large  social  networks  to  your  community-­‐commerce   data  and  word-­‐of-­‐mouth  (WOM).    Content  becomes  more  refined  and  targeted  as   website.  This  reduces  costly,  beginners’  mistakes  –  and  costly  media  spends!  -­‐     we  develop  a  deeper  understanding  of  your  audience.  Objec3ves  are  constantly   And  connects  you  directly  with  your  target  audience.   calibrated  as  the  community  grows  with  the  focus  to  deliver  a  compelling  brand   experience. Mailman is a leading digital, technology & social media company. USA +1 212 837 7920 | CHINA +86 21 6445 9899 | AUS +61 3 8844 5552 | info@mailmangroup.com | www.mailmangroup.com