“The New Library" - looking at what
libraries might look like and why we still need
them now
and in the future
Presentatio...
Georg Flegel (1566-1638): Stilleben – with apples
”The traditional library”
Pieter Brugel the Elder: The Fall of the Rebel Angels,
c.1562
”The Internet Library”
Benoit Mandelbrot: Fractals
”The People´s Library”
http://www.youtube.com/watch?v=G_GBwuYuOOs
”Fantasy is more
important than
knowledge”.
”Logic will take you from
A to B
but imagination takes you
anywhere”.
Albert E...
Library
WHAT ARE LIBRARIES FOR?
Culture
all arts, continuity
Democracy
information, versatility
Development
lifelong learning
Inte...
THE STRENGTH OF
THE LIBRARY
Customer is the “doer”
Creative milieu for everyone
Face to face personal guidance
CHANGES IN THE LIBRARY
OPERATIONS
The physical form
of the library collections
loses its meaning
Hybrid media
Metadata
Open
data
refinery
New knowledge
creation Cloud computing
Exhibition and
knowledge center
Open learn...
More diverse clientele
The concept of the learning,
working and leisure time
environment expands
The growing significance of
collaboration and in...
The growing importance of
supporting social and digital equality
Locality and physical encounters
are still important
Library
services
diversify
Pocket Library in Helsinki Metropolitan Area
https://github.com/helsinki-city-library/pocketlibrary
• Pocket Library is a ...
Laptop doctor
The Laptop doctor helps customers
one-on-one with updates, security issues,
and installation of programs
Modern equipment, free work and business
negotiation place
Skype calls, scanners, headsets, printing,
WLAN-N wireless, web...
3D-printing at Meetingpoint
http://www.helmet.fi/en-
US/Libraries_and_services/Meetingpointlasipalatsi/Whats_going_on/3Dpr...
Helsinki City Library – moving around
Share and learn – a recipe for learning
(Get the tools from:osaavat.org/peerlearning)
Hakunila branch library in city of Vantaa
- new active way of working with citizens
Hakunila library – before and after
Hakunila library
- children´s area before and after
Hakunila library – before and after
Hakunila library youth area – the plan and the
real one
Services and devices in Hakunila Library
• Computers
• Wi-fi
• Scanner
• i Pad tablets
• Copying machine
• Printers
• Play...
Mobile furnishings
Light furniture
Low furnishings
The library as facilitator
The library provides its customers
with space, equipment, and know-
how as needed. The customer...
Drivers of library development
1985 1990 1995 2000
2005 2010 2015 2020
Interactive communal
Information in digital
format
...
Drivers of library development
1980 1985 1990 1995 2000
2005 2010 2015 2020
Creating
values
IT and telecommunication
Digit...
Idea Stores – the story of change of library
service in Tower Hamlets, East London
• Asking and listening what people
want...
Idea Store Whitechapel
The site of the new central library in
Helsinki,www.keskustakirjasto.fi
The winner of the architectural competition of Helsinki Central Library, by ALA Architects,
Käännös
The New Central Library in Helsinki - Facts
• A hub of knowledge, skills and stories
• 5,000 - 6000 visitors a day
• 1.5 –...
Some aspects in and for the planning
process
- This is not a new main library with the administration and the book
magazin...
Ambience design for knowledge creation practices
of the information society
• Dynamic architecture and design thinking
• I...
Target: Knowledge creation&sharing ecosystem
• Personal library in the pocket
• Meeting forum and open data refinery
• Val...
World of thrills, frills and adventure
• Lobby, lounge, creative office, oasis, silent areas, exhibitions spaces,
Suomi-ex...
The hottiest topic - the Sauna
• Helsinki citizens already expect the new central library
to have a sauna for their own an...
Birmingham library – a people´s palace
The next chapter for libraries, 3rd
September, 2013
http://www.apm.org.uk/news/next...
Birmingham Public Library by architect Francine Houben.
We are not building a library for the city. We are
building the ci...
PLACEMAKING
Public spaces and
activities created
by people
Placemaking according to PPS (Project for Public
Spaces)
”Placemaking is a multi-faceted approach to the
planning, design ...
The concept of public by Rosalyn Deutsche
”has democratic
connotations. It implies
”openness”,
”accessibility”,
”participa...
The concept of public (space) (cont.)
”Public space can also be
defined as a set of
institutions where citizens
… engage i...
IFLA:s Trend Report -The Insights Document
http://trends.ifla.org/
• The Insights Document pulls together
and summarises a...
TREND 1:
NEW TECHNOLOGIES WILL BOTH EXPAND AND LIMIT
WHO HAS ACCESS TO INFORMATION
An ever-expanding digital universe will...
TREND 2:
ONLINE EDUCATION WILL DEMOCRATISE AND
DISRUPT GLOBAL LEARNING
The rapid global expansion in online education
reso...
TREND 3:
THE BOUNDARIES OF PRIVACY AND DATA
PROTECTION WILL BE REDEFINED
Expanding data sets held by governments and
compa...
TREND 4:
HYPER-CONNECTED SOCIETIES WILL LISTEN TO AND
EMPOWER NEW VOICES AND GROUPS
More opportunities for collective acti...
TREND 5:
THE GLOBAL INFORMATION ECONOMY WILL BE
TRANSFORMED BY NEW TECHNOLOGIES
Proliferation of hyper-connected mobile de...
Cross-European survey to measure
users’ perceptions of the benefits
of ICT in public libraries
Final report
March 2013
Sus...
% of adults who have used a public library in
the last 12 months/last month
% and estimate of number of adults who have
used a PAC in the last 12 months
Perceptions of public libraries – strongly agree
Value placed on PACs compared to usage levels
The chart below shows how countries cluster together in terms
of usage and t...
My conclusions
• Be open-minded: look at people´s lives and at the society, not
at your services
• The role of library as ...
we
library
an enricher
is
ideas
of
where by sharing
knowledge,
skills
and stories
a new
and thoughts,
together create
civi...
For me libraries are raw diamonds which need to be
refined that their value can be seen!
Thank you! maija.berndtson@elisan...
Prague olomoucfinal
Prague olomoucfinal
Prague olomoucfinal
Prague olomoucfinal
Prague olomoucfinal
Prague olomoucfinal
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  • Let us think libraries in the frame of different images. the traditional library is like a stillleben picture where everything has its certain place. This is the library where the books have the main role and all the material is classified and has a certain place on the shelves.
  • With internet the
  • How do you feel to see this picture? I think that this picture can be seen both as negative and positive when we think the future of libraries.
  • - modern equipment, free work and business negotiation place - skype calls, scanners, headsets, printing, WLAN-N wireless, web cams for loan, chargers 01.01.2010
  • 01.01.2010
  • Tapahtumia, myös ulkoa, astronauttikuvia?
  • Saunoja
  • Let us start with number of visitors – do we realize how powerful we are with all these contacts? What are we doing for people? 01.01.2010
  • Prague olomoucfinal

    1. 1. “The New Library" - looking at what libraries might look like and why we still need them now and in the future Presentations in Czech Republic -9 – 11 September, 2013 -Prague and Olomouc Maija Berndtson Emerita Library Director, Helsinki City Library
    2. 2. Georg Flegel (1566-1638): Stilleben – with apples ”The traditional library”
    3. 3. Pieter Brugel the Elder: The Fall of the Rebel Angels, c.1562 ”The Internet Library”
    4. 4. Benoit Mandelbrot: Fractals ”The People´s Library” http://www.youtube.com/watch?v=G_GBwuYuOOs
    5. 5. ”Fantasy is more important than knowledge”. ”Logic will take you from A to B but imagination takes you anywhere”. Albert Einstein, 1879-1955
    6. 6. Library
    7. 7. WHAT ARE LIBRARIES FOR? Culture all arts, continuity Democracy information, versatility Development lifelong learning Integration social cohesion, equality Exploration research Serendipity ,2
    8. 8. THE STRENGTH OF THE LIBRARY
    9. 9. Customer is the “doer”
    10. 10. Creative milieu for everyone
    11. 11. Face to face personal guidance
    12. 12. CHANGES IN THE LIBRARY OPERATIONS
    13. 13. The physical form of the library collections loses its meaning
    14. 14. Hybrid media Metadata Open data refinery New knowledge creation Cloud computing Exhibition and knowledge center Open learning National digital library Electronic books Classical literature, music, movies Meeting forum Challenge New building architecture for digital universe Helsinki Central Library Project, Feasibility Study 2010 by Klaus Oesch
    15. 15. More diverse clientele
    16. 16. The concept of the learning, working and leisure time environment expands The growing significance of collaboration and interaction The clients’ need for independent activities increases
    17. 17. The growing importance of supporting social and digital equality Locality and physical encounters are still important
    18. 18. Library services diversify
    19. 19. Pocket Library in Helsinki Metropolitan Area https://github.com/helsinki-city-library/pocketlibrary • Pocket Library is a new kind of a service for library patrons. It runs on modern iPhone and Android smartphones. • The service expands the traditional notion of checking out materials, making it possible for library users to check out books and other items directly from other users anywhere. The latest is that the mobile is library card, too. • To be more generally useful as a library users personal information assistant, it also has the ability to manage the users' loans and explore the library catalog.
    20. 20. Laptop doctor The Laptop doctor helps customers one-on-one with updates, security issues, and installation of programs
    21. 21. Modern equipment, free work and business negotiation place Skype calls, scanners, headsets, printing, WLAN-N wireless, web cams for loan, chargers Urban Office Meeting Point open for all
    22. 22. 3D-printing at Meetingpoint http://www.helmet.fi/en- US/Libraries_and_services/Meetingpointlasipalatsi/Whats_going_on/3Dprinting_at_Meetingpoint(22405) • With our 3D-printer you are able to print your own 3D-models or free models from the internet. Free and ready-to-use models can be found for example from www.thingiverse.com The main purpose of Meetingpoint's printer is to experiment and to get familiar with the new technology. The printer is also great for prototyping and creating hobby gadgets.
    23. 23. Helsinki City Library – moving around
    24. 24. Share and learn – a recipe for learning (Get the tools from:osaavat.org/peerlearning)
    25. 25. Hakunila branch library in city of Vantaa - new active way of working with citizens
    26. 26. Hakunila library – before and after
    27. 27. Hakunila library - children´s area before and after
    28. 28. Hakunila library – before and after
    29. 29. Hakunila library youth area – the plan and the real one
    30. 30. Services and devices in Hakunila Library • Computers • Wi-fi • Scanner • i Pad tablets • Copying machine • Printers • Playstation 3 games • VHS-DVD converter • Cd-player for listening • Document shredder • For loan - Board and outdoor games - Energy meters - Trash tongs
    31. 31. Mobile furnishings Light furniture Low furnishings
    32. 32. The library as facilitator The library provides its customers with space, equipment, and know- how as needed. The customers describe what types of events, materials, and guidance they need. The library and its customers develop activities and events together.
    33. 33. Drivers of library development 1985 1990 1995 2000 2005 2010 2015 2020 Interactive communal Information in digital format Literature, magazines and collections Digital media Meeting place Meeting technology Refinement of open communal civic information Database and semantic ontology services Borrowing and information services Electronic and hybrid books Games and intelligent everyday digital content 3D virtual artefacts Metainformation Information and exhibition centre Open learning environment Linear published information Passive customer Active customer community Education Communications Technology’s critical mass Data procedures Copyright Helsinki City Library
    34. 34. Drivers of library development 1980 1985 1990 1995 2000 2005 2010 2015 2020 Creating values IT and telecommunication Digital media and the internet Library as a passive subject: Separate libraries as data resources Interaction and collaboration Prevention of social exclusion Democratic agent Development of social capital Building and strengthening the structures, processes and networks of the information society: Interactive IT Development of the value network and ecosystem of libraries Value-adding communities Web 2.0 methods of participatory economy Exploratory learning and interactive communication as drivers of development Library as an active agent: Citizens as active and informed agents and as intelligent communities • Thinking and problem-solving skills • Working skills • Skills to master working tools • Skills of active citizenship Copyright Helsinki City Library
    35. 35. Idea Stores – the story of change of library service in Tower Hamlets, East London • Asking and listening what people want - combine library visit with other visits (shops, banks) - more than a library (education, fun, meeting etc) • Total rethinking and remodelling - the design and image - the staffing and training of staff - (According to Judith St. John, Head of Idea Store) - http://www.ideastore.co.uk/
    36. 36. Idea Store Whitechapel
    37. 37. The site of the new central library in Helsinki,www.keskustakirjasto.fi
    38. 38. The winner of the architectural competition of Helsinki Central Library, by ALA Architects, Käännös
    39. 39. The New Central Library in Helsinki - Facts • A hub of knowledge, skills and stories • 5,000 - 6000 visitors a day • 1.5 – 2.0 million visitors a year • 200 000 items (books etc) to borrow • Events and guidance • 10,000 m² of the library of the future • Open public space, free for all • Open 24/7 – part of it • Every day something new • Construction cost about 75 million Euros • Finished 2017-2018; 2017 The Centennial of Finland´s independence
    40. 40. Some aspects in and for the planning process - This is not a new main library with the administration and the book magazine – it is ”a people´s palace” - User-oriented service design - Not one style all over the building - Ubiquitous building: from audiovisual to sensomotoric media culture - All senses - Knowledge, emotion and fantasy - Special attention to the acoustics and the ecology
    41. 41. Ambience design for knowledge creation practices of the information society • Dynamic architecture and design thinking • Investigative learning: data queries, participation • New knowledge creation methods • Ambience design; personified service design • Ubiquitous environment information flow • Learning experiences using multimodality • Open learning based on science or storytelling • Telepresence • Virtual empowerment based on the growth of the • media technology and value adding communication • Which kind of media information architeture 2020? Helsinki Central Library Project, Feasibility Study 2010 by Klaus Oesch
    42. 42. Target: Knowledge creation&sharing ecosystem • Personal library in the pocket • Meeting forum and open data refinery • Value adding, knowledge creating communities • Open knowledge creation environment • Personal publishing services • Persuasive digital reading communities • Visual& animation workshop services • Book/Vook on demand printing and ePUB service • Personal &community e -commerce • Intelligent media library • The Helsinki downtown as a living lab of intelligent citizens communities Helsinki Central Library Project, Feasibility Study 2010 by Klaus Oesch
    43. 43. World of thrills, frills and adventure • Lobby, lounge, creative office, oasis, silent areas, exhibitions spaces, Suomi-experience, studysauna, studios, auditorium, cinema, wintergarden, meeting rooms, free speaker’s corner, brainstorm, play room, family space, space for young people, restaurants, cafés, shops, market, gallery…
    44. 44. The hottiest topic - the Sauna • Helsinki citizens already expect the new central library to have a sauna for their own and tourists’ delight
    45. 45. Birmingham library – a people´s palace The next chapter for libraries, 3rd September, 2013 http://www.apm.org.uk/news/next-chapter-libraries#.UaTwyUXfrIU
    46. 46. Birmingham Public Library by architect Francine Houben. We are not building a library for the city. We are building the city.
    47. 47. PLACEMAKING Public spaces and activities created by people
    48. 48. Placemaking according to PPS (Project for Public Spaces) ”Placemaking is a multi-faceted approach to the planning, design and management of public spaces. Put simply, it involves looking at, and asking questions of the people who live, work and play in a particular space, to discover their needs and aspirations. This information is then used to create a common vision for that place.”
    49. 49. The concept of public by Rosalyn Deutsche ”has democratic connotations. It implies ”openness”, ”accessibility”, ”participation”, ”inclusion” and ”accountabiblity”… ”Public space” in this view does not simply refer to already existing physical urban sites as parks, urban squares, streets, or
    50. 50. The concept of public (space) (cont.) ”Public space can also be defined as a set of institutions where citizens … engage in debate; as the space where rights are declared, thereby limiting power; or as the space where social group identities and the identity of society are both constituted and questioned.”
    51. 51. IFLA:s Trend Report -The Insights Document http://trends.ifla.org/ • The Insights Document pulls together and summarises all of the information contained on the Trend Report website for IFLA members. It identifies five high level trends and considers possible future "collision points" between trends affecting the role and identity of libraries. • The Insights Document is the conversation starter for the library community. It's the ‘way in’ to the Trend Report, and opens up discussion about how information trends are shaping your library, whether it's a public, academic, specialist or national library, within your region.
    52. 52. TREND 1: NEW TECHNOLOGIES WILL BOTH EXPAND AND LIMIT WHO HAS ACCESS TO INFORMATION An ever-expanding digital universe will bring a higher value to information literacy skills such as basic reading and competence with digital tools. People who lack these skills will face barriers to inclusion in a growing range of areas. The nature of new online business models will heavily influence who can successfully own, profit from, share or access information in the future.
    53. 53. TREND 2: ONLINE EDUCATION WILL DEMOCRATISE AND DISRUPT GLOBAL LEARNING The rapid global expansion in online education resources will make learning opportunities more abundant, cheaper and more accessible. There will be increased value on lifelong learning and more recognition of non-formal and informal learning.
    54. 54. TREND 3: THE BOUNDARIES OF PRIVACY AND DATA PROTECTION WILL BE REDEFINED Expanding data sets held by governments and companies will support the advanced profiling of individuals, while sophisticated methods of monitoring and filtering communications data will make tracking those individuals cheaper and easier. Serious consequences for individual privacy and trust in the online world could be experienced.
    55. 55. TREND 4: HYPER-CONNECTED SOCIETIES WILL LISTEN TO AND EMPOWER NEW VOICES AND GROUPS More opportunities for collective action are realised in hyper-connected societies – enabling the rise of new voices and promoting the growth of single-issue movements at the expense of traditional political parties. Open government initiatives and access to public sector data will lead to more transparency and citizen-focused public services.
    56. 56. TREND 5: THE GLOBAL INFORMATION ECONOMY WILL BE TRANSFORMED BY NEW TECHNOLOGIES Proliferation of hyper-connected mobile devices, networked sensors in appliances and infrastructure, 3D printing and language-translation technologies will transform the global information economy. Existing business models across many industries will experience creative disruption spurred by innovative devices that help people remain economically active later in life from any location.
    57. 57. Cross-European survey to measure users’ perceptions of the benefits of ICT in public libraries Final report March 2013 Susannah Quick, Gillian Prior, Ben Toombs, Luke Taylor and Rosanna Currenti http://www.minedu.fi/export/sites/default/OPM/Kirjastot/kansainvaelinen_ja_eu- yhteistyoe/Liitteet/Final_Report_-_Cross-European_Library_Impact.pdf
    58. 58. % of adults who have used a public library in the last 12 months/last month
    59. 59. % and estimate of number of adults who have used a PAC in the last 12 months
    60. 60. Perceptions of public libraries – strongly agree
    61. 61. Value placed on PACs compared to usage levels The chart below shows how countries cluster together in terms of usage and the value placed on the service by users. There are five distinct clusters: o High usage, medium value – Denmark and Finland o Medium usage, medium/high value – UK, Latvia, Lithuania, Belgium, Netherlands o Low usage, high value – Portugal, Poland, Bulgaria o Low usage, medium value – Spain, Czech Republic, Romania, Greece and France o Low usage, low value – Germany and Italy
    62. 62. My conclusions • Be open-minded: look at people´s lives and at the society, not at your services • The role of library as public space is important • Be people-oriented: from collection and transactions to relations and communication • From access to information to knowledge creating and innovation • Not ”to people”, yes ”for people”, more ”with customers”, and even ”by customers” • Intelligent and smart becomes social and intellectual through users • The role of librarians important, but other specialists are needed, too
    63. 63. we library an enricher is ideas of where by sharing knowledge, skills and stories a new and thoughts, together create civic society. The Vision of the Helsinki City Library
    64. 64. For me libraries are raw diamonds which need to be refined that their value can be seen! Thank you! maija.berndtson@elisanet.fi

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