Healthcare and life sciences

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  • 1. Mahindra Satyam’sHealthcare & Life SciencesPractice
  • 2. BUSINESSLANDSCAPE Use of tablets, mobiletechnology, cloudcomputing & big data
  • 3. BUSINESSLANDSCAPE Increase inregulations, greateremphasis on regulatorycompliance
  • 4. BUSINESSLANDSCAPE Increased use of dataanalytics in clinical trialmanagement whichreduces adverse impact
  • 5. BUSINESSLANDSCAPE Increased use of socialmedia data in patientcare
  • 6. TOPCHALLENGESFOR HLSFIRMS How to employ technology to integrate& plug the gaps in patient care withdifferent protocols? How to ensure regulatory compliance inoperations/processes that are spreadacross multiple geographies? How to reduce fall outs in the appeals &grievances processes? How to optimize process and productmanagement of clinic trials spreadacross multiple regions? How to harness social media data forcollaborative and effectivecommunication between variousstakeholders?
  • 7. MOBILE, TABLET, CLOUDAND BIG DATADATA ANALYTICS INCLINICAL TRIALSTRICTER REGULATORYCOMPLIANCEINCREASING RELEVANEOF SOCIAL MEDIAOUR APPROACH - SOLUTIONSCare ManagementOutreachCorrelates gaps in care acrossmultiple chronic conditions andcreates a personalize treatmentplan. Support analytics todetermine efficacy of treatmentprotocols
  • 8. OUR APPROACH - SOLUTIONSHolistic view of the healthcarespend by monitoring & auditingspend categories.HCP SpendManagementMOBILE, TABLET, CLOUDAND BIG DATADATA ANALYTICS INCLINICAL TRIALSTRICTER REGULATORYCOMPLIANCEINCREASING RELEVANEOF SOCIAL MEDIA
  • 9. OUR APPROACH - SOLUTIONSPharmacovigilanceSolutionAutomation of drug portfoliodecisions which reduces oreliminates reportable AdverseEvents (AEs)MOBILE, TABLET, CLOUDAND BIG DATADATA ANALYTICS INCLINICAL TRIALSTRICTER REGULATORYCOMPLIANCEINCREASING RELEVANEOF SOCIAL MEDIA
  • 10. OUR APPROACH - SOLUTIONSReduce fallouts and make theprocess electronic &efficient, reduce processing timeand contain operational costsAppeals & GrievancesSolutionMOBILE, TABLET, CLOUDAND BIG DATADATA ANALYTICS INCLINICAL TRIALSTRICTER REGULATORYCOMPLIANCEINCREASING RELEVANEOF SOCIAL MEDIA
  • 11. OUR APPROACH - SOLUTIONSComprehensive framework thathelps analyze customer feedbackand inform the enterprise decisiomaking processSocial Media for aSmarter EnterpriseMOBILE, TABLET, CLOUDAND BIG DATADATA ANALYTICS INCLINICAL TRIALSTRICTER REGULATORYCOMPLIANCEINCREASING RELEVANEOF SOCIAL MEDIA
  • 12. OUR APPROACH - SOLUTIONSDrive Transactions throughincreased Visibility intoContextual Data, Quicker /Smarter response based onlocation of the patientLocation based MobileIntelligence Solution:MOBILE, TABLET, CLOUD AND BIG DATADATA ANALYTICS INCLINICAL TRIALSTRICTER REGULATORYCOMPLIANCEINCREASING RELEVANEOF SOCIAL MEDIA
  • 13. Care ManagementOutreachCorrelates gaps in careacross multiple chronicconditions and creates apersonalize treatmentplan. Support analyticsto determine efficacy oftreatment protocolsHCP SpendManagementHolistic view of thehealthcare spend bymonitoring & auditingspend categories.Appeals &Grievances SolutionReduce fallouts andmake the processelectronic &efficient, reduceprocessing time andcontain operationalcostsPharmacovigilanceSolutionAutomation of drugportfolio decisionswhich reduces oreliminates reportableAdverse Events (AEs)Location basedMobile IntelligenceSolutionDrive Transactionsthrough increasedVisibility into ContextualData, Quicker / Smarterresponse based onlocation of the patientSocial Media for aSmarter EnterpriseComprehensiveframework that helpsanalyze customerfeedback and inform theenterprise decisionmaking processOUR APPROACH - SOLUTIONSMOBILE, TABLET, CLOUD AND BIG DATADATA ANALYTICS INCLINICAL TRIALSTRICTERREGULATORYCOMPLIANCEINCREASINGRELEVANE OF SOCIALMEDIA
  • 14.  Reduced fallouts and make the processelectronic & efficient Reduced processing time and containedoperational costs Enhances customer service delivery Reduced/eliminated reportable adverseevent Increased Visibility into ContextualData, Quicker / Smarter response basedon location of the patientKEYBENEFITS
  • 15.  EXPAND into new markets INCREASE market share REDUCE time to market ACQUIRE economies of scale And GROW faster!CONNECTWITH US
  • 16. Email : MSAT_BPMExperts@mahindrasatyam.comVisit: www.mahidrasatyam.com